Spatial Concepts in the Conversation With a Computer

Communications of the ACM 

Human interactions with the physical environment are often mediated through information services, and sometimes depend on them. These human interactions with their environment relate to a range of scales,28 in the scenario here from the "west of the city" to the "back of the store," or beyond the scenario to "the cat is under the sofa." These interactions go far beyond references to places that are recorded in geographic gazetteers,37 both in scale (the place where the cat is) and conceptualization (the place that forms the west of the city29), or that fit to the classical coordinate-based representations of digital maps. And yet, these kinds of services have to use such digital representations of environments, such as digital maps, building information models, knowledge bases, or just text/documents. Also, their abilities to interact are limited to either fusing with the environment,44 or using media such as maps, photos, augmented reality, or voice. These interactions also happen in a vast range of real-world contexts, or in situ, in which conversation partners typically adapt their conversational strategies to their interlocutor, based on mutual information, activities, and the shared situation.2 Verbal information sharing and conversations about places may also be more suitable when visual communication through maps or imagery is inaccessible, distracting, or irrelevant, such as when navigating in a familiar shopping mall.