An End-to-End Conversational Second Screen Application for TV Program Discovery

Yeh, Peter Z. (Nuance Communications) | Ramachandran, Deepak (Nuance Communications) | Douglas, Benjamin (Nuance Communications) | Ratnaparkhi, Adwait (Nuance Communications) | Jarrold, William (Nuance Communications) | Provine, Ronald (Nuance Communications) | Patel-Schneider, Peter F. (Nuance Communications) | Laverty, Stephen (Nuance Communications) | Tikku, Nirvana (Nuance Communications) | Brown, Sean (Nuance Communications) | Mendel, Jeremy (Nuance Communications) | Emfield, Adam (Nuance Communications)

AI Magazine 

Our goal is to share with the community the breadth of artificial intelligence (AI) and natural language (NL) technologies required to develop such an application along with learnings from target end-users. We then present the architecture of our application along with the main AI and NL components, which were developed over multiple phases. The first phase focuses on enabling core functionality such as effectively finding programs matching the user's intent. The second phase focuses on enabling dialog with the user.