Natural Language Assistant

With the emergence of electronic-commerce systems, successful information access on electroniccommerce web sites becomes essential. Menu-driven navigation and keyword search currently provided by most commercial sites have considerable limitations because they tend to overwhelm and frustrate users with lengthy, rigid, and ineffective interactions. Users (customers) need to find products matching their interests, and businesses need to organize product information to permit quick access. Menu-driven navigation provided by most commercial sites have tremendous limitations because they tend to overwhelm and frustrate users with lengthy and rigid interactions. Hence, shortening the interaction path to provide useful information becomes important.