As Businesses Clamor for Workplace A.I., Tech Companies Rush to Provide It

In response to these issues, tech companies have taken some steps. To prevent data leakage and to enhance security, some have engineered generative A.I. products so they do not keep a company's data and have instructed the A.I. models to answer only questions based on the source of data. When Salesforce last month introduced AI Cloud, a service with nine generative A.I.-powered products for businesses, the company included a "trust layer" to help obfuscate sensitive corporate information and promised that what users typed into these products would not be used to retrain the underlying A.I. model. Similarly, Oracle said that customer data would be kept in a secure environment while training its A.I. model and added that it would not be able to see the information. Salesforce offers AI Cloud starting at $360,000 annually, with the cost rising depending on the amount of usage. Microsoft charges for Azure OpenAI Service based on the version of OpenAI technology that a customer chooses, as well as the amount of usage.