REAL: Benchmarking Autonomous Agents on Deterministic Simulations of Real Websites

We introduce REAL, a benchmark and framework for multi-turn agent evaluations on deterministic simulations of real-world websites. REAL comprises high-fidelity, publicly hosted, deterministic replicas of 11 widely-used websites across domains such as e-commerce, travel, communication, and professional networking. We also release a benchmark consisting of 112 practical tasks that mirror everyday complex user interactions requiring both accurate information retrieval and state-changing actions. All interactions occur within this fully controlled setting, eliminating safety risks and enabling robust, reproducible evaluation of agent capability and reliability. REAL environments are highly configurable, offer complete action/observation space control, and allow researchers to inspect state-changes at any step to define reward signals for training. Our novel evaluation framework combines programmatic checks of website state for action-based tasks with rubric-guided LLM-based judgments for information retrieval, and our harness supports both open-source and proprietary agentic systems. Our empirical results show that frontier language models achieve at most a 41%success rate on REAL, highlighting critical gaps in current autonomous capabilities. REAL enables easy integration of new tasks, reproducible evaluation, and scalable data generation for post-training web agents. The websites, framework, and leaderboard are available at https://realevals.xyzand https://github.com/agi-inc/REAL.