Krasner is the author of Department of Neurology at the University the "CSCW '86 Summary Report." of California at Davis.

This article examines the direction in which knowledge bases are constructed for diagnosis and decision making. When building an expert system, it is traditional to elicit knowledge from an expert in the direction in which the knowledge is to be applied, namely, from observable evidence toward unobservable hypotheses. However, experts usually find it simpler to reason in the opposite direction-from hypotheses to unobservable evidence-because this direction reflects causal relationships. Therefore, we argue that a knowledge base be constructed following the expert's natural reasoning direction, and then reverse the direction for use. This choice of representation direction facilitates knowledge acquisition in deterministic domains and is essential when a problem involves uncertainty. We illustrate this concept with influence diagrams, a methodology for graphically representing a joint probability distribution. Influence diagrams provide a practical means by which an expert can characterize the qualitative and quantitative relationships among evidence and hypotheses in the apporiate direction. Once constructed, the relationships can easily be reserved into the less intuitive direction in order to perform inference inference and diagnosis. In this way, knowledge acquisition is made cognitively simple; the machine carries the burden of translating the representation.

The questions of how humans process uncertain information is important to the development of knowledge-based systems in term of both knowledge acquisition and knowledge representation. This article reviews three bodies of psychological research that address this question: human perception, human probabilistic and statistical judgement, and human choice behavior. The general conclusion is that human behavior under certainty is often suboptimal and sometimes even fallacious. Suggestions for knowledge engineers in detecting and obviating such errors are discussed. The requirements for a system designed to reduce the effects of human factors in the processing of uncertain knowledge are introduced.

The First International Workshop on User Modeling in Natural Language Dialogue Systems was held 30-31 August 1986 in Maria Laach, West Germany. Issues addressed by the participants included the appropriate contents of a user model, techniques for constructing user models in both understanding and generating natural language dialogue, and the development of general user-modeling systems. This article includes an overview of the presentations made at the workshop. It is a compilation of the author's impressions and observations and is, therefore, undoubtedly incomplete; and at times might fail to accurately represent the views of the researcher presenting the work.

One observer's report on the Artificial Intelligence and Human Mind Conference, held 1-3 March at Yale University. The conference was organized and sponsored by Truth ( a journal of modern thought) and The International Institute for Mankind. The conference included Sir John Eccles, the nobel laureate neurobiologist, physicists Henry Margenau and Eugene Wigner, and AI researchers Marvin Minsky, Michael Arbib, Hans Moravec and Doug Lenat.

Presented is a discussion of several issues raised during the workshop sponsored by the Association for the Advancement of Artificial Intelligence on Coupling Symbolic and Numeric Computing in Expert Systems, which was held on 27 to 29 August 1987 in Seattle, Washington. Issues include the definition of coupled systems, motivations for coupling, coupled system architectures, and key factors in the design of coupled systems.

This article discusses several effective techniques for expert system knowledge acquisition based on the techniques that were successfully used to develop the Central Office Maintenance Printout Analysis and Suggestion System (COMPASS). Knowledge acquisition is not a science, and expert system developers and experts must tailor their methodologies to fit their situation and the people involved. Developers of future expert systems should find a description of proven knowledge-acquisition techniques and an account of the experience of the COMPASS project in applying these techniques to be useful in developing their own knowledge-acquisition procedures.

A superficial look at the artificial intelligence (AI) research being done here could give that impression. General awareness of the Australian AI research community has been growing slowly for some time. AI was once considered a bit esoteric -- the domain of an almost lunatic fringe- but the large government -backed programs overseas, as well as an appreciation of the significance of AI products and potential impact on the community, have led to a reassessment of this image and to concerted attempt to discover how Australia is to contribute to the world AI research effort and hoe the country is to benefit from it. The results of this study were published by DOS in the Handbook of Research and Researchers in Artificial Intelligence in Australia (Department of Science1986).

The 1987 Workshop on Distributed Artificial Intelligence (DAI) was held at Sea Ranch, California, 3 to 6 December 1987. Twenty-eight participants gathered in this rugged, windswept northern California coastal village to debate the theory and practice of DAI.