Rule-Based Reasoning

Machine learning is coming to auto finance, bringing with it the potential to revamp traditional lending approaches and stimulate sales volumes. It remains early days but some industry players see considerable potential…. This content is available only to members of Automotive World with a valid subscription.

Concerns about lower conversions and rising customer friction are preventing higher penetration rates, but new fraud prevention software solutions offer ways to balance customer satisfaction and security requirements. Roger Lester, Payments Expert at Featurespace, explores how advanced machine learning and adaptive behavioral analytics technology help balance 3-D Secure checks against futureproofing an organization's fraud defenses. Taking advantage of machine-learning fraud prevention--While this rules-based approach provides limited performance improvement, a more efficient approach would be to use the latest machine learning fraud prevention technologies that use Adaptive Behavioral Analytics to automatically understand each transaction and risk score it in real-time. Balancing business rules and machine learning--Without having to implement a new authentication method, organizations can use a combination of rules and adaptive behavioral models to reduce both customer friction and operational efficiency.

In this regard, I believe innovative artificial intelligence (AI) and machine learning (ML) enabled solutions can be a game changer for FIs. Machine learning (ML), a type of AI, leverages sophisticated algorithms to allow systems to "think", and over a period of time, automatically train and enhance the systems' outcome prediction accuracy. In supervised learning, the system learns via feedback loop with the human user. This type of learning does not require algorithms to be trained by human with the anticipated data outcome.

While many argue that there is merit in existing analytical tools, the question remains - do they exploit the full potential of what is possible, to ensure full regulatory compliance and the curbing of money laundering? We also see more companies embarking on the journey to use AI through machine learning and NLP as current systems struggle to identify and report suspicious activity adequately. Criminal transactions (including terror funding) seem to outsmart the current system. This gap will shift money laundering risk to smaller banks, credit unions and payment services companies, as well as financial institutions in developing nations.

At some online publications, financial summaries and sports recaps are written by artificial intelligence (AI), not humans. Many AI startups are owned by former employees of large vendors who leave and form a company focused on AI in a specific industry, or academics who have discovered their discipline is suddenly lucrative and exciting. This means there are many packaged AI solutions that should be considered before an organization considers building a custom AI solution in-house. Client Research Gartner clients can read all of the artificial intelligence predictions in the full research report Predicts 2017: Artificial Intelligence.

TORONTO – When we see artificial intelligence (AI) in fiction, it usually encompasses the AI functioning just like a human.... This constant growth means, constant change.... A vendor should be able to provide a high-level overview of which machine learning approaches its implementation uses: Supervised, Unsupervised and Reinforced are the keywords to look for, as well the high level algorithmic descriptions. "As we add automated components to security operations we're able to accelerate from minutes to seconds in terms of being able to do more manual aspects of investigations," he said, particularly to guide more junior analysts on appropriate next steps in incident response. Machine learning's value is in solving aspects of incident response, advanced threat detection, hunting and investigation, he argues -- in other words, to specific problems.

Consumer-packaged good shares have fallen about 7% as legacy brands struggle with American consumers' increasing interest in the fresh and natural foods sold at stores such as Whole Foods, along with Kroger, Wal-Mart and a growing number of traditional supermarkets. Executives at Kroger, whose shares are among the hardest hit in recent weeks, say they haven't changed their strategy following Amazon's push into grocery, but now feel a heightened urgency to invest in technology to better tailor promotions to shoppers and expand online-grocery pickup. News of the Amazon deal has also hurt Target's stock, and the retailer is putting renewed focus on its grocery business. While Amazon's grocery plan is still unclear, the company wants to draw customers into stores with lower prices and more convenience, adding perks like Amazon pickup lockers and Prime membership benefits, according to former executives.

There is a move towards greater AI integration within the fintech sector, but, on a more gradual level. It is a system that learns by acquiring existing information. Businesses must leverage their AI systems to become more inclusive of who they hire. When integrating AI, businesses must also take into consideration the disruptiveness that can come as a result.

In simple terms, Artificial Intelligence enables computer systems to perform tasks that require human intelligence. Today, ML is used in many narrow compliance applications, including risk detection models, and other event classification use cases. Most artificially intelligent systems use a combination of machine learning applications and techniques along with rule-based systems (to be fully interactive). And this is a good thing, because while smart machines and complex algorithms can process a lot of data to automate and perform some human tasks, faster, there are limitations.

NLP Engine: Natural Language Processing (NLP) is an integral part of developing heuristic rule-based chatbots. In the context of chatbots, NLP classifies the intent of the chat conversation and once the intent is identified, it routes the flow to appropriate dialogue handlers. Language Understanding Intelligent Service (LUIS) is part of Azure cognitive service that abstracts complex NLP models and helps developers to create apps that identifies the correct intent and entities. LUIS also provides GUI based interface for assigning standard responses to intents, training and retraining the intents with utterances etc.