A common problem faced by expanding companies is the lack of skilled and experienced domain experts, especially planners and controllers. This can seriously slow down or impede growth. This paper describes how we worked with one of the largest travel agencies in Hong Kong to alleviate this problem by using AI to support decision-making and problem-solving so that their planners/controllers can be more productive in sustaining business growth while providing quality service. This paper describes a Web-based mission critical Fleet Management System (FMS) that supports the scheduling and management of a fleet of luxury limousines. Clientele is mainly business travelers. The use of AI allowed our client to increase their business volume and expand fleet size with the same team of planners/controllers while maintaining service quality. This paper also describes our experience in building modern AI systems leveraging on Web 2.0 open-source tools and libraries. Although we used a proven AI model and search algorithm, we believe our innovation is in striking the right balance and combination of AI with modern Web 2.0 techniques to achieve low-risk implementation and deployment success as well as concrete and measurable business benefits.

The selection of the action to do next is one of the central problems faced by autonomous agents. In AI, three approaches have been used to address this problem: the programming-based approach, where the agent controller is given by the programmer, the learning-based approach, where the controller is induced from experience via a learning algorithm, and the model-based approach, where the controller is derived from a model of the problem. Planning in AI is best conceived as the model-based approach to action selection. The models represent the initial situation, actions, sensors, and goals. The main challenge in planning is computational, as all the models, whether accommodating feedback and uncertainty or not, are intractable in the worst case. In this article, I review some of the models considered in current planning research, the progress achieved in solving these models, and some of the open problems.

Consider the following problem: a human-robot team is actively In this paper, we explore the issues involved in engineering engaged in an urban search and rescue (USAR) scenario an automated planner to guide a robot towards maximizing inside a building of interest. The robot is placed inside net benefit accompanied with goal achievement in such this building, at the beginning of a long corridor; a sample scenarios. The planning problem that we face involves partial layout is presented in Figure 1. The human team member satisfaction (in that the robot has to weigh the rewards of has intimate knowledge of the building's layout, but is removed the soft goals against the cost of achieving them); it also requires from the scene and can only interact with the robot replanning ability (in that the robot has to modify its via on-board wireless audio communication. The corridor in current plan based on new goals that are added). An additional which the robot is located has doors leading off from either (perhaps more severe) complication is that the planner side into rooms, a fact known to the robot. However, unknown needs to handle goals involving objects whose existence is to the robot (and the human team member) is the possibility not known in the initial state (e.g., the location of the humans that these rooms may contain injured humans (victims).

Modern complex games and simulations pose many challenges for an intelligent agent, including partial observability, continuous time and effects, hostile opponents, and exogenous events. We present ARTUE (Autonomous Response to Unexpected Events), a domain-independent autonomous agent that dynamically reasons about what goals to pursue in response to unexpected circumstances in these types of environments. ARTUE integrates AI research in planning, environment monitoring, explanation, goal generation, and goal management. To explain our conceptualization of the problem ARTUE addresses, we present a new conceptual framework, goal-driven autonomy, for agents that reason about their goals. We evaluate ARTUE on scenarios in the TAO Sandbox, a Navy training simulation, and demonstrate its novel architecture, which includes components for Hierarchical Task Network planning, explanation, and goal management. Our evaluation shows that ARTUE can perform well in a complex environment and that each component is necessary and contributes to the performance of the integrated system.

We consider how to learn Hierarchical Task Networks (HTNs) for planning problems in which both the quality of solution plans generated by the HTNs and the speed at which those plans are found is important. We describe an integration of HTN Learning with Reinforcement Learning to both learn methods by analyzing semantic annotations on tasks and to produce estimates of the expected values of the learned methods by performing Monte Carlo updates. We performed an experiment in which plan quality was inversely related to plan length. In two planning domains, we evaluated the planning performance of the learned methods in comparison to two state-of-the-art satisficing classical planners, FastForward and SGPlan6, and one optimal planner, HSP*. The results demonstrate that a greedy HTN planner using the learned methods was able to generate higher quality solutions than SGPlan6 in both domains and FastForward in one. Our planner, FastForward, and SGPlan6 ran in similar time, while HSP* was exponentially slower.

Goal-directed path planning is one of the basic and widely studied problems in the field of mobile robotics. Homotopy classes of trajectories, arising due to the presence of obstacles, are defined as sets of trajectories that can be transformed into each other by gradual bending and stretching without colliding with obstacles. The problem of finding least-cost paths restricted to a specific homotopy class or finding least-cost paths that do not belong to certain homotopy classes arises frequently in such applications as predicting paths for dynamic entities and computing heuristics for path planning with dynamic constraints. In the present work, we develop a compact way of representing homotopy classes and propose an efficient method of graph search-based optimal path planning with constraints on homotopy classes. The method is based on representing the environment of the robot as a complex plane and making use of the Cauchy Integral Theorem. We prove optimality of the method and show its efficiency experimentally.

Plan recognition is the problem of inferring the goals and plans of an agent after observing its behavior. Recently, it has been shown that this problem can be solved efficiently, without the need of a plan library, using slightly modified planning algorithms. In this work, we extend this approach to the more general problem of probabilistic plan recognition where a probability distribution over the set of goals is sought under the assumptions that actions have deterministic effects and both agent and observer have complete information about the initial state. We show that this problem can be solved efficiently using classical planners provided that the probability of a partially observed execution given a goal is defined in terms of the cost difference of achieving the goal under two conditions: complying with the observations, and not complying with them. This cost, and hence the posterior goal probabilities, are computed by means of two calls to a classical planner that no longer has to be modified in any way. A number of examples is considered to illustrate the quality, flexibility, and scalability of the approach.

Planning in dynamic continuous environments requires reasoning about nonlinear continuous effects, which previous Hierarchical Task Network (HTN) planners do not support. In this paper, we extend an existing HTN planner with a new state projection algorithm. To our knowledge, this is the first HTN planner that can reason about nonlinear continuous effects. We use a wait action to instruct this planner to consider continuous effects in a given state. We also introduce a new planning domain to demonstrate the benefits of planning with nonlinear continuous effects. We compare our approach with a linear continuous effects planner and a discrete effects HTN planner on a benchmark domain, which reveals that its additional costs are largely mitigated by domain knowledge. Finally, we present an initial application of this algorithm in a practical domain, a Navy training simulation, illustrating the utility of this approach for planning in dynamic continuous environments.

The results of the latest International Probabilistic Planning Competition (IPPC-2008) indicate that the presence of dead ends, states with no trajectory to the goal, makes MDPs hard for modern probabilistic planners. Implicit dead ends, states with executable actions but no path to the goal, are particularly challenging; existing MDP solvers spend much time and memory identifying these states. As a first attempt to address this issue, we propose a machine learning algorithm called SIXTHSENSE. SIXTHSENSE helps existing MDP solvers by finding nogoods, conjunctions of literals whose truth in a state implies that the state is a dead end. Importantly, our learned nogoods are sound, and hence the states they identify are true dead ends. SIXTHSENSE is very fast, needs little training data, and takes only a small fraction of total planning time. While IPPC problems may have millions of dead ends, they may typically be represented with only a dozen or two no-goods. Thus, nogood learning efficiently produces a quick and reliable means for dead-end recognition. Our experiments show that the nogoods found by SIXTHSENSE routinely reduce planning space and time on IPPC domains, enabling some planners to solve problems they could not previously handle.

In several application areas for Planning, in particular helping with the creation of new processes in Business Process Management (BPM), a major obstacle lies in the modeling. Obtaining a suitable model to plan with is often prohibitively complicated and/or costly. Our core observation in this work is that, for software-architectural purposes, SAP is already using a model that is essentially a variant of PDDL. That model describes the behavior of Business Objects, in terms of status variables and how they are affected by system transactions. We show herein that one can leverage the model to obtain (a) a promising BPM planning application which incurs hardly any modeling costs, and (b) an interesting planning benchmark. We design a suitable planning formalism and an adaptation of FF, and we perform large-scale experiments. Our prototype is part of a research extension to the SAP NetWeaver platform.