This article reports on an extensive survey and analysis of research work related to machine learning as it applies to automated planning over the past 30 years. Major research contributions are broadly characterized by learning method and then descriptive subcategories. Survey results reveal learning techniques that have extensively been applied and a number that have received scant attention. We extend the survey analysis to suggest promising avenues for future research in learning based on both previous experience and current needs in the planning community.

Unary operator domains -- i.e., domains in which operators have a single effect -- arise naturally in many control problems. In its most general form, the problem of STRIPS planning in unary operator domains is known to be as hard as the general STRIPS planning problem -- both are PSPACE-complete. However, unary operator domains induce a natural structure, called the domain's causal graph. This graph relates between the preconditions and effect of each domain operator. Causal graphs were exploited by Williams and Nayak in order to analyze plan generation for one of the controllers in NASA's Deep-Space One spacecraft. There, they utilized the fact that when this graph is acyclic, a serialization ordering over any subgoal can be obtained quickly. In this paper we conduct a comprehensive study of the relationship between the structure of a domain's causal graph and the complexity of planning in this domain. On the positive side, we show that a non-trivial polynomial time plan generation algorithm exists for domains whose causal graph induces a polytree with a constant bound on its node indegree. On the negative side, we show that even plan existence is hard when the graph is a directed-path singly connected DAG. More generally, we show that the number of paths in the causal graph is closely related to the complexity of planning in the associated domain. Finally we relate our results to the question of complexity of planning with serializable subgoals.

This article discusses our experience building and running an intelligent control system during a three-year period for a National Aeronautics and Space Administration advanced life support (ALS) system. The system under test was known as the Integrated Water-Recovery System (IWRS). We used the 3T intelligent control architecture to produce software that operated autonomously, 24 hours a day, 7 days a week, for 16 months. The article details our development approach, the successes and failures of the system, and our lessons learned. We conclude with a summary of spin-off benefits to the AI community and areas of AI research that can be useful for future ALS systems.

There is an increasing need for automated support for humans monitoring the activity of distributed teams of cooperating agents, both human and machine. We characterize the domain-independent challenges posed by this problem, and describe how properties of domains influence the challenges and their solutions. We will concentrate on dynamic, data-rich domains where humans are ultimately responsible for team behavior. Thus, the automated aid should interactively support effective and timely decision making by the human. We present a domain-independent categorization of the types of alerts a plan-based monitoring system might issue to a user, where each type generally requires different monitoring techniques. We describe a monitoring framework for integrating many domain-specific and task-specific monitoring techniques and then using the concept of value of an alert to avoid operator overload. We use this framework to describe an execution monitoring approach we have used to implement Execution Assistants (EAs) in two different dynamic, data-rich, real-world domains to assist a human in monitoring team behavior. One domain (Army small unit operations) has hundreds of mobile, geographically distributed agents, a combination of humans, robots, and vehicles. The other domain (teams of unmanned ground and air vehicles) has a handful of cooperating robots. Both domains involve unpredictable adversaries in the vicinity. Our approach customizes monitoring behavior for each specific task, plan, and situation, as well as for user preferences. Our EAs alert the human controller when reported events threaten plan execution or physically threaten team members. Alerts were generated in a timely manner without inundating the user with too many alerts (less than 10 percent of alerts are unwanted, as judged by domain experts).

The staff scheduling problem is a critical problem in the call center (or, more generally, customer contact center) industry. This article describes DIRECTOR, a staff scheduling system for contact centers. DIRECTOR is a constraint-based system that uses AI search techniques to generate schedules that satisfy and optimize a wide range of constraints and service-quality metrics. DIRECTOR has successfully been deployed at more than 800 contact centers, with significant measurable benefits, some of which are documented in case studies included in this article.

The staff scheduling problem is a critical problem in the call center (or, more generally, customer contact center) industry. This article describes DIRECTOR, a staff scheduling system for contact centers. DIRECTOR is a constraint-based system that uses AI search techniques to generate schedules that satisfy and optimize a wide range of constraints and service-quality metrics. DIRECTOR has successfully been deployed at more than 800 contact centers, with significant measurable benefits, some of which are documented in case studies included in this article.

The Eighteenth National Conference on Artificial Intelligence (AAAI-02) and the Fourteenth Conference on Innovative Applications of AI (IAAI- 02) were positively received by those who attended. This report provides a few snapshots of the vast and varied content of the 2002 conferences. Proceedings of AAAI-02 and IAAI-02 are available from AAAI Press (www.- aaaipress.org).

In this paper, we present a method for recognising an agent's behaviour in dynamic, noisy, uncertain domains, and across multiple levels of abstraction. We term this problem on-line plan recognition under uncertainty and view it generally as probabilistic inference on the stochastic process representing the execution of the agent's plan. Our contributions in this paper are twofold. In terms of probabilistic inference, we introduce the Abstract Hidden Markov Model (AHMM), a novel type of stochastic processes, provide its dynamic Bayesian network (DBN) structure and analyse the properties of this network. We then describe an application of the Rao-Blackwellised Particle Filter to the AHMM which allows us to construct an efficient, hybrid inference method for this model. In terms of plan recognition, we propose a novel plan recognition framework based on the AHMM as the plan execution model. The Rao-Blackwellised hybrid inference for AHMM can take advantage of the independence properties inherent in a model of plan execution, leading to an algorithm for online probabilistic plan recognition that scales well with the number of levels in the plan hierarchy. This illustrates that while stochastic models for plan execution can be complex, they exhibit special structures which, if exploited, can lead to efficient plan recognition algorithms. We demonstrate the usefulness of the AHMM framework via a behaviour recognition system in a complex spatial environment using distributed video surveillance data.

Recent years are seeing an increasing need for on-line monitoring of teams of cooperating agents, e.g., for visualization, or performance tracking. However, in monitoring deployed teams, we often cannot rely on the agents to always communicate their state to the monitoring system. This paper presents a non-intrusive approach to monitoring by 'overhearing', where the monitored team's state is inferred (via plan-recognition) from team-members' *routine* communications, exchanged as part of their coordinated task execution, and observed (overheard) by the monitoring system. Key challenges in this approach include the demanding run-time requirements of monitoring, the scarceness of observations (increasing monitoring uncertainty), and the need to scale-up monitoring to address potentially large teams. To address these, we present a set of complementary novel techniques, exploiting knowledge of the social structures and procedures in the monitored team: (i) an efficient probabilistic plan-recognition algorithm, well-suited for processing communications as observations; (ii) an approach to exploiting knowledge of the team's social behavior to predict future observations during execution (reducing monitoring uncertainty); and (iii) monitoring algorithms that trade expressivity for scalability, representing only certain useful monitoring hypotheses, but allowing for any number of agents and their different activities to be represented in a single coherent entity. We present an empirical evaluation of these techniques, in combination and apart, in monitoring a deployed team of agents, running on machines physically distributed across the country, and engaged in complex, dynamic task execution. We also compare the performance of these techniques to human expert and novice monitors, and show that the techniques presented are capable of monitoring at human-expert levels, despite the difficulty of the task.

Because of military drawdowns and the need for additional transportation lift requirements, the United States Marine Corps developed a concept that enabled it to modify a commercial container ship to support deployed aviation units. However, a problem soon emerged in that there were too few people who were expert enough to do the unique type of planning required for this ship. Additionally, once someone did develop some expertise, it was time for him/her to move on, retire, or leave active duty. TALPS is now a fielded, certified application for Marine Corps aviation.