Question Answering
PCQPR: Proactive Conversational Question Planning with Reflection
Guo, Shasha, Liao, Lizi, Zhang, Jing, Li, Cuiping, Chen, Hong
Conversational Question Generation (CQG) enhances the interactivity of conversational question-answering systems in fields such as education, customer service, and entertainment. However, traditional CQG, focusing primarily on the immediate context, lacks the conversational foresight necessary to guide conversations toward specified conclusions. This limitation significantly restricts their ability to achieve conclusion-oriented conversational outcomes. In this work, we redefine the CQG task as Conclusion-driven Conversational Question Generation (CCQG) by focusing on proactivity, not merely reacting to the unfolding conversation but actively steering it towards a conclusion-oriented question-answer pair. To address this, we propose a novel approach, called Proactive Conversational Question Planning with self-Refining (PCQPR). Concretely, by integrating a planning algorithm inspired by Monte Carlo Tree Search (MCTS) with the analytical capabilities of large language models (LLMs), PCQPR predicts future conversation turns and continuously refines its questioning strategies. This iterative self-refining mechanism ensures the generation of contextually relevant questions strategically devised to reach a specified outcome. Our extensive evaluations demonstrate that PCQPR significantly surpasses existing CQG methods, marking a paradigm shift towards conclusion-oriented conversational question-answering systems.
Empowering Large Language Model for Continual Video Question Answering with Collaborative Prompting
Cai, Chen, Wang, Zheng, Gao, Jianjun, Liu, Wenyang, Lu, Ye, Zhang, Runzhong, Yap, Kim-Hui
In recent years, the rapid increase in online video content has underscored the limitations of static Video Question Answering (VideoQA) models trained on fixed datasets, as they struggle to adapt to new questions or tasks posed by newly available content. In this paper, we explore the novel challenge of VideoQA within a continual learning framework, and empirically identify a critical issue: fine-tuning a large language model (LLM) for a sequence of tasks often results in catastrophic forgetting. To address this, we propose Collaborative Prompting (ColPro), which integrates specific question constraint prompting, knowledge acquisition prompting, and visual temporal awareness prompting. These prompts aim to capture textual question context, visual content, and video temporal dynamics in VideoQA, a perspective underexplored in prior research. Experimental results on the NExT-QA and DramaQA datasets show that ColPro achieves superior performance compared to existing approaches, achieving 55.14\% accuracy on NExT-QA and 71.24\% accuracy on DramaQA, highlighting its practical relevance and effectiveness.
Complex Logical Query Answering by Calibrating Knowledge Graph Completion Models
Complex logical query answering (CLQA) is a challenging task that involves finding answer entities for complex logical queries over incomplete knowledge graphs (KGs). Previous research has explored the use of pre-trained knowledge graph completion (KGC) models, which can predict the missing facts in KGs, to answer complex logical queries. However, KGC models are typically evaluated using ranking evaluation metrics, which may result in values of predictions of KGC models that are not well-calibrated. In this paper, we propose a method for calibrating KGC models, namely CKGC, which enables KGC models to adapt to answering complex logical queries. Notably, CKGC is lightweight and effective. The adaptation function is simple, allowing the model to quickly converge during the adaptation process. The core concept of CKGC is to map the values of predictions of KGC models to the range [0, 1], ensuring that values associated with true facts are close to 1, while values linked to false facts are close to 0. Through experiments on three benchmark datasets, we demonstrate that our proposed calibration method can significantly boost model performance in the CLQA task. Moreover, our approach can enhance the performance of CLQA while preserving the ranking evaluation metrics of KGC models. The code is available at https://github.com/changyi7231/CKGC.
QAEncoder: Towards Aligned Representation Learning in Question Answering System
Wang, Zhengren, Yu, Qinhan, Wei, Shida, Li, Zhiyu, Xiong, Feiyu, Wang, Xiaoxing, Niu, Simin, Liang, Hao, Zhang, Wentao
Modern QA systems entail retrieval-augmented generation (RAG) for accurate and trustworthy responses. However, the inherent gap between user queries and relevant documents hinders precise matching. Motivated by our conical distribution hypothesis, which posits that potential queries and documents form a cone-like structure in the embedding space, we introduce QAEncoder, a training-free approach to bridge this gap. Specifically, QAEncoder estimates the expectation of potential queries in the embedding space as a robust surrogate for the document embedding, and attaches document fingerprints to effectively distinguish these embeddings. Extensive experiments on fourteen embedding models across six languages and eight datasets validate QAEncoder's alignment capability, which offers a plug-and-play solution that seamlessly integrates with existing RAG architectures and training-based methods.
Towards Robust Extractive Question Answering Models: Rethinking the Training Methodology
Tran, Son Quoc, Kretchmar, Matt
This paper proposes a novel training method to improve the robustness of Extractive Question Answering (EQA) models. Previous research has shown that existing models, when trained on EQA datasets that include unanswerable questions, demonstrate a significant lack of robustness against distribution shifts and adversarial attacks. Despite this, the inclusion of unanswerable questions in EQA training datasets is essential for ensuring real-world reliability. Our proposed training method includes a novel loss function for the EQA problem and challenges an implicit assumption present in numerous EQA datasets. Models trained with our method maintain in-domain performance while achieving a notable improvement on out-of-domain datasets. This results in an overall F1 score improvement of 5.7 across all testing sets. Furthermore, our models exhibit significantly enhanced robustness against two types of adversarial attacks, with a performance decrease of only about a third compared to the default models.
SynTQA: Synergistic Table-based Question Answering via Mixture of Text-to-SQL and E2E TQA
Zhang, Siyue, Luu, Anh Tuan, Zhao, Chen
Text-to-SQL parsing and end-to-end question answering (E2E TQA) are two main approaches for Table-based Question Answering task. Despite success on multiple benchmarks, they have yet to be compared and their synergy remains unexplored. In this paper, we identify different strengths and weaknesses through evaluating state-of-the-art models on benchmark datasets: Text-to-SQL demonstrates superiority in handling questions involving arithmetic operations and long tables; E2E TQA excels in addressing ambiguous questions, non-standard table schema, and complex table contents. To combine both strengths, we propose a Synergistic Table-based Question Answering approach that integrate different models via answer selection, which is agnostic to any model types. Further experiments validate that ensembling models by either feature-based or LLM-based answer selector significantly improves the performance over individual models.
Co-Trained Retriever-Generator Framework for Question Generation in Earnings Calls
Juan, Yining, Chen, Chung-Chi, Huang, Hen-Hsen, Chen, Hsin-Hsi
In diverse professional environments, ranging from academic conferences to corporate earnings calls, the ability to anticipate audience questions stands paramount. Traditional methods, which rely on manual assessment of an audience's background, interests, and subject knowledge, often fall short - particularly when facing large or heterogeneous groups, leading to imprecision and inefficiency. While NLP has made strides in text-based question generation, its primary focus remains on academic settings, leaving the intricate challenges of professional domains, especially earnings call conferences, underserved. Addressing this gap, our paper pioneers the multi-question generation (MQG) task specifically designed for earnings call contexts. Our methodology involves an exhaustive collection of earnings call transcripts and a novel annotation technique to classify potential questions. Furthermore, we introduce a retriever-enhanced strategy to extract relevant information. With a core aim of generating a spectrum of potential questions that analysts might pose, we derive these directly from earnings call content. Empirical evaluations underscore our approach's edge, revealing notable excellence in the accuracy, consistency, and perplexity of the questions generated.
Contrastive Learning for Knowledge-Based Question Generation in Large Language Models
Zhang, Zhenhong, Chen, Jiajing, Shi, Weiyan, Yi, Lingjie, Wang, Chihang, Yu, Qian
With the rapid development of artificial intelligence technology, especially the increasingly widespread application of question-and-answer systems, high-quality question generation has become a key component in supporting the development of these systems. This article focuses on knowledge-based question generation technology, which aims to enable computers to simulate the human questioning process based on understanding specific texts or knowledge bases. In light of the issues of hallucination and knowledge gaps present in large-scale language models when applied to knowledge-intensive tasks, this paper proposes an enhanced question generation method that incorporates contrastive learning. This method utilizes multiple models to jointly mine domain knowledge and uses contrastive learning to guide the model in reducing noise and hallucinations in generation. Experimental results show that by designing prompts containing contrasting examples, the model's performance in question generation improves considerably, particularly when contrasting instructions and examples are used simultaneously, leading to the highest quality of generated questions and improved accuracy. These results demonstrate that the method proposed in this study, which combines contrasting context and chain-of-thought prompts, can effectively improve both the quality and the practicality of question generation.
Generative Pre-trained Ranking Model with Over-parameterization at Web-Scale (Extended Abstract)
Li, Yuchen, Xiong, Haoyi, Kong, Linghe, Bian, Jiang, Wang, Shuaiqiang, Chen, Guihai, Yin, Dawei
Learning to rank (LTR) is widely employed in web The optimization of the user experience, achieved by catering searches to prioritize pertinent webpages from retrieved to information needs, largely depends on the effective content based on input queries. However, sorting of retrieved content. In this realm, Learning to Rank traditional LTR models encounter two principal obstacles (LTR) becomes instrumental, requiring a considerable amount that lead to suboptimal performance: (1) the of query-webpage pairings with relevancy scores for effective lack of well-annotated query-webpage pairs with supervised LTR [Li et al., 2023b; Qin and Liu, 2013; ranking scores covering a diverse range of search Li et al., 2023c; Lyu et al., 2020; Peng et al., 2024; query popularities, which hampers their ability to Wang et al., 2024b]. Nevertheless, the commonplace scarcity address queries across the popularity spectrum, and of well-described, query-webpage pairings often compels (2) inadequately trained models that fail to induce semi-supervised LTR, harnessing both labeled and unlabeled generalized representations for LTR, resulting in samples for the process [Szummer and Yilmaz, 2011; overfitting. To address these challenges, we propose Zhang et al., 2016; Zhu et al., 2023; Peng et al., 2023].
Unlocking Markets: A Multilingual Benchmark to Cross-Market Question Answering
Yuan, Yifei, Deng, Yang, Søgaard, Anders, Aliannejadi, Mohammad
Users post numerous product-related questions on e-commerce platforms, affecting their purchase decisions. Product-related question answering (PQA) entails utilizing product-related resources to provide precise responses to users. We propose a novel task of Multilingual Cross-market Product-based Question Answering (MCPQA) and define the task as providing answers to product-related questions in a main marketplace by utilizing information from another resource-rich auxiliary marketplace in a multilingual context. We introduce a large-scale dataset comprising over 7 million questions from 17 marketplaces across 11 languages. We then perform automatic translation on the Electronics category of our dataset, naming it as McMarket. We focus on two subtasks: review-based answer generation and product-related question ranking. For each subtask, we label a subset of McMarket using an LLM and further evaluate the quality of the annotations via human assessment. We then conduct experiments to benchmark our dataset, using models ranging from traditional lexical models to LLMs in both single-market and cross-market scenarios across McMarket and the corresponding LLM subset. Results show that incorporating cross-market information significantly enhances performance in both tasks.