Automatic estimation of relative difficulty of a pair of questions is an important and challenging problem in community question answering (CQA) services. There are limited studies which addressed this problem. Past studies mostly leveraged expertise of users answering the questions and barely considered other properties of CQA services such as metadata of users and posts, temporal information and textual content. In this paper, we propose DiffQue, a novel system that maps this problem to a network-aided edge directionality prediction problem. DiffQue starts by constructing a novel network structure that captures different notions of difficulties among a pair of questions. It then measures the relative difficulty of two questions by predicting the direction of a (virtual) edge connecting these two questions in the network. It leverages features extracted from the network structure, metadata of users/posts and textual description of questions and answers. Experiments on datasets obtained from two CQA sites (further divided into four datasets) with human annotated ground-truth show that DiffQue outperforms four state-of-the-art methods by a significant margin (28.77% higher F1 score and 28.72% higher AUC than the best baseline). As opposed to the other baselines, (i) DiffQue appropriately responds to the training noise, (ii) DiffQue is capable of adapting multiple domains (CQA datasets), and (iii) DiffQue can efficiently handle 'cold start' problem which may arise due to the lack of information for newly posted questions or newly arrived users.

Analysts may disagree on the specific numbers, but one thing is abundantly clear--we're right in the thick of a voice revolution. Whether it's through Alexa, Siri, Google, or any other digital assistant, voice search has become an integral part of daily life for millions of people. And marketers can't be content to sit back and see how this trend plays out. Creating a voice strategy has quickly become a necessity rather than a luxury. But if you're at square one, it's easy for the "where do I start?" mentality to set in.

The goal of a Question Paraphrase Retrieval (QPR) system is to retrieve equivalent questions that result in the same answer as the original question. Such a system can be used to understand and answer rare and noisy reformulations of common questions by mapping them to a set of canonical forms. This has large-scale applications for community Question Answering (cQA) and open-domain spoken language question answering systems. In this paper we describe a new QPR system implemented as a Neural Information Retrieval (NIR) system consisting of a neural network sentence encoder and an approximate k-Nearest Neighbour index for efficient vector retrieval. We also describe our mechanism to generate an annotated dataset for question paraphrase retrieval experiments automatically from question-answer logs via distant supervision. We show that the standard loss function in NIR, triplet loss, does not perform well with noisy labels. We propose smoothed deep metric loss (SDML) and with our experiments on two QPR datasets we show that it significantly outperforms triplet loss in the noisy label setting.

In this working notes paper, we describe IBM Research AI (Almaden) team's participation in the ImageCLEF 2019 VQA-Med competition. The challenge consists of four question-answering tasks based on radiology images. The diversity of imaging modalities, organs and disease types combined with a small imbalanced training set made this a highly complex problem. To overcome these difficulties, we implemented a modular pipeline architecture that utilized transfer learning and multi-task learning. Our findings led to the development of a novel model called Supporting Facts Network (SFN). The main idea behind SFN is to cross-utilize information from upstream tasks to improve the accuracy on harder downstream ones. This approach significantly improved the scores achieved in the validation set (18 point improvement in F-1 score). Finally, we submitted four runs to the competition and were ranked seventh.

This paper proposes a method to gain extra supervision via multi-task learning for multi-modal video question answering. Multi-modal video question answering is an important task that aims at the joint understanding of vision and language. However, establishing large scale dataset for multi-modal video question answering is expensive and the existing benchmarks are relatively small to provide sufficient supervision. To overcome this challenge, this paper proposes a multi-task learning method which is composed of three main components: (1) multi-modal video question answering network that answers the question based on the both video and subtitle feature, (2) temporal retrieval network that predicts the time in the video clip where the question was generated from and (3) modality alignment network that solves metric learning problem to find correct association of video and subtitle modalities. By simultaneously solving related auxiliary tasks with hierarchically shared intermediate layers, the extra synergistic supervisions are provided. Motivated by curriculum learning, multi task ratio scheduling is proposed to learn easier task earlier to set inductive bias at the beginning of the training. The experiments on publicly available dataset TVQA shows state-of-the-art results, and ablation studies are conducted to prove the statistical validity.

We present SemEval-2019 Task 8 on Fact Checking in Community Question Answering Forums, which features two subtasks. Subtask A is about deciding whether a question asks for factual information vs. an opinion/advice vs. just socializing. Subtask B asks to predict whether an answer to a factual question is true, false or not a proper answer. We received 17 official submissions for subtask A and 11 official submissions for Subtask B. For subtask A, all systems improved over the majority class baseline. For Subtask B, all systems were below a majority class baseline, but several systems were very close to it. The leaderboard and the data from the competition can be found at http://competitions.codalab.org/competitions/20022

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Last week it was reported by Bloomberg that our Alexa fears are true, that someone might be listening! Amazon came under scrutiny for having thousands of people around the world listening to Alexa commands to help improve the Alexa digital assistant powering its line of Echo speakers. According to Bloomberg the team listen to voice recordings captured in Echo owners' homes and offices. The recordings are transcribed, annotated and then fed back into the software to eliminate gaps in Alexa's understanding of human speech and help it better respond to commands. It is widely referenced that ComScore predicts that by 2020, voice will make up 50% of all searches, although criticisers of the trend cite the trust between the consumer and voice tech as a main barrier to growth.

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In this paper we survey the methods and concepts developed for the evaluation of dialogue systems. Evaluation is a crucial part during the development process. Often, dialogue systems are evaluated by means of human evaluations and questionnaires. However, this tends to be very cost and time intensive. Thus, much work has been put into finding methods, which allow to reduce the involvement of human labour. In this survey, we present the main concepts and methods. For this, we differentiate between the various classes of dialogue systems (task-oriented dialogue systems, conversational dialogue systems, and question-answering dialogue systems). We cover each class by introducing the main technologies developed for the dialogue systems and then by presenting the evaluation methods regarding this class.