Information Extraction
Aspect-Based Sentiment Analysis for Open-Ended HR Survey Responses
Rink, Lois, Meijdam, Job, Graus, David
Understanding preferences, opinions, and sentiment of the workforce is paramount for effective employee lifecycle management. Open-ended survey responses serve as a valuable source of information. This paper proposes a machine learning approach for aspect-based sentiment analysis (ABSA) of Dutch open-ended responses in employee satisfaction surveys. Our approach aims to overcome the inherent noise and variability in these responses, enabling a comprehensive analysis of sentiments that can support employee lifecycle management. Through response clustering we identify six key aspects (salary, schedule, contact, communication, personal attention, agreements), which we validate by domain experts. We compile a dataset of 1,458 Dutch survey responses, revealing label imbalance in aspects and sentiments. We propose few-shot approaches for ABSA based on Dutch BERT models, and compare them against bag-of-words and zero-shot baselines. Our work significantly contributes to the field of ABSA by demonstrating the first successful application of Dutch pre-trained language models to aspect-based sentiment analysis in the domain of human resources (HR).
Homograph Attacks on Maghreb Sentiment Analyzers
Qachfar, Fatima Zahra, Verma, Rakesh M.
We examine the impact of homograph attacks on the Sentiment Analysis (SA) task of different Arabic dialects from the Maghreb North-African countries. Homograph attacks result in a 65.3% decrease in transformer classification from an F1-score of 0.95 to 0.33 when data is written in "Arabizi". The goal of this study is to highlight LLMs weaknesses' and to prioritize ethical and responsible Machine Learning.
Linguistic features for sentence difficulty prediction in ABSA
Chifu, Adrian-Gabriel, Fournier, Sébastien
One of the challenges of natural language understanding is to deal with the subjectivity of sentences, which may express opinions and emotions that add layers of complexity and nuance. Sentiment analysis is a field that aims to extract and analyze these subjective elements from text, and it can be applied at different levels of granularity, such as document, paragraph, sentence, or aspect. Aspect-based sentiment analysis is a well-studied topic with many available data sets and models. However, there is no clear definition of what makes a sentence difficult for aspect-based sentiment analysis. In this paper, we explore this question by conducting an experiment with three data sets: "Laptops", "Restaurants", and "MTSC" (Multi-Target-dependent Sentiment Classification), and a merged version of these three datasets. We study the impact of domain diversity and syntactic diversity on difficulty. We use a combination of classifiers to identify the most difficult sentences and analyze their characteristics. We employ two ways of defining sentence difficulty. The first one is binary and labels a sentence as difficult if the classifiers fail to correctly predict the sentiment polarity. The second one is a six-level scale based on how many of the top five best-performing classifiers can correctly predict the sentiment polarity. We also define 9 linguistic features that, combined, aim at estimating the difficulty at sentence level.
The Anatomy of Conspirators: Unveiling Traits using a Comprehensive Twitter Dataset
Gambini, Margherita, Tardelli, Serena, Tesconi, Maurizio
The discourse around conspiracy theories is currently thriving amidst the rampant misinformation in online environments. Research in this field has been focused on detecting conspiracy theories on social media, often relying on limited datasets. In this study, we present a novel methodology for constructing a Twitter dataset that encompasses accounts engaged in conspiracy-related activities throughout the year 2022. Our approach centers on data collection that is independent of specific conspiracy theories and information operations. Additionally, our dataset includes a control group comprising randomly selected users who can be fairly compared to the individuals involved in conspiracy activities. This comprehensive collection effort yielded a total of 15K accounts and 37M tweets extracted from their timelines. We conduct a comparative analysis of the two groups across three dimensions: topics, profiles, and behavioral characteristics. The results indicate that conspiracy and control users exhibit similarity in terms of their profile metadata characteristics. However, they diverge significantly in terms of behavior and activity, particularly regarding the discussed topics, the terminology used, and their stance on trending subjects. In addition, we find no significant disparity in the presence of bot users between the two groups. Finally, we develop a classifier to identify conspiracy users using features borrowed from bot, troll and linguistic literature. The results demonstrate a high accuracy level (with an F1 score of 0.94), enabling us to uncover the most discriminating features associated with conspiracy-related accounts.
Rethinking the Evaluation of Pre-trained Text-and-Layout Models from an Entity-Centric Perspective
Zhang, Chong, Zhao, Yixi, Yuan, Chenshu, Tu, Yi, Guo, Ya, Zhang, Qi
Recently developed pre-trained text-and-layout models (PTLMs) have shown remarkable success in multiple information extraction tasks on visually-rich documents. However, the prevailing evaluation pipeline may not be sufficiently robust for assessing the information extraction ability of PTLMs, due to inadequate annotations within the benchmarks. Therefore, we claim the necessary standards for an ideal benchmark to evaluate the information extraction ability of PTLMs. We then introduce EC-FUNSD, an entity-centric benckmark designed for the evaluation of semantic entity recognition and entity linking on visually-rich documents. This dataset contains diverse formats of document layouts and annotations of semantic-driven entities and their relations. Moreover, this dataset disentangles the falsely coupled annotation of segment and entity that arises from the block-level annotation of FUNSD. Experiment results demonstrate that state-of-the-art PTLMs exhibit overfitting tendencies on the prevailing benchmarks, as their performance sharply decrease when the dataset bias is removed.
Zero-shot Sentiment Analysis in Low-Resource Languages Using a Multilingual Sentiment Lexicon
Koto, Fajri, Beck, Tilman, Talat, Zeerak, Gurevych, Iryna, Baldwin, Timothy
Improving multilingual language models capabilities in low-resource languages is generally difficult due to the scarcity of large-scale data in those languages. In this paper, we relax the reliance on texts in low-resource languages by using multilingual lexicons in pretraining to enhance multilingual capabilities. Specifically, we focus on zero-shot sentiment analysis tasks across 34 languages, including 6 high/medium-resource languages, 25 low-resource languages, and 3 code-switching datasets. We demonstrate that pretraining using multilingual lexicons, without using any sentence-level sentiment data, achieves superior zero-shot performance compared to models fine-tuned on English sentiment datasets, and large language models like GPT--3.5, BLOOMZ, and XGLM. These findings are observable for unseen low-resource languages to code-mixed scenarios involving high-resource languages.
Self-training Strategies for Sentiment Analysis: An Empirical Study
Liu, Haochen, Rallabandi, Sai Krishna, Wu, Yijing, Dakle, Parag Pravin, Raghavan, Preethi
Sentiment analysis is a crucial task in natural language processing that involves identifying and extracting subjective sentiment from text. Self-training has recently emerged as an economical and efficient technique for developing sentiment analysis models by leveraging a small amount of labeled data and a large amount of unlabeled data. However, given a set of training data, how to utilize them to conduct self-training makes a significant difference in the final performance of the model. We refer to this methodology as the self-training strategy. In this paper, we present an empirical study of various self-training strategies for sentiment analysis. First, we investigate the influence of the self-training strategy and hyper-parameters on the performance of traditional small language models (SLMs) in various few-shot settings. Second, we also explore the feasibility of leveraging large language models (LLMs) to help self-training. We propose and empirically compare several self-training strategies with the intervention of LLMs. Extensive experiments are conducted on three real-world sentiment analysis datasets.
Topic Bias in Emotion Classification
Wegge, Maximilian, Klinger, Roman
Emotion corpora are typically sampled based on keyword/hashtag search or by asking study participants to generate textual instances. In any case, these corpora are not uniform samples representing the entirety of a domain. We hypothesize that this practice of data acquisition leads to unrealistic correlations between overrepresented topics in these corpora that harm the generalizability of models. Such topic bias could lead to wrong predictions for instances like "I organized the service for my aunt's funeral." when funeral events are over-represented for instances labeled with sadness, despite the emotion of pride being more appropriate here. In this paper, we study this topic bias both from the data and the modeling perspective. We first label a set of emotion corpora automatically via topic modeling and show that emotions in fact correlate with specific topics. Further, we see that emotion classifiers are confounded by such topics. Finally, we show that the established debiasing method of adversarial correction via gradient reversal mitigates the issue. Our work points out issues with existing emotion corpora and that more representative resources are required for fair evaluation of models predicting affective concepts from text.
Reading Between the Tweets: Deciphering Ideological Stances of Interconnected Mixed-Ideology Communities
He, Zihao, Rao, Ashwin, Guo, Siyi, Mokhberian, Negar, Lerman, Kristina
Recent advances in NLP have improved our ability to understand the nuanced worldviews of online communities. Existing research focused on probing ideological stances treats liberals and conservatives as separate groups. However, this fails to account for the nuanced views of the organically formed online communities and the connections between them. In this paper, we study discussions of the 2020 U.S. election on Twitter to identify complex interacting communities. Capitalizing on this interconnectedness, we introduce a novel approach that harnesses message passing when finetuning language models (LMs) to probe the nuanced ideologies of these communities. By comparing the responses generated by LMs and real-world survey results, our method shows higher alignment than existing baselines, highlighting the potential of using LMs in revealing complex ideologies within and across interconnected mixed-ideology communities.
AutoIE: An Automated Framework for Information Extraction from Scientific Literature
In the rapidly evolving field of scientific research, efficiently extracting key information from the burgeoning volume of scientific papers remains a formidable challenge. This paper introduces an innovative framework designed to automate the extraction of vital data from scientific PDF documents, enabling researchers to discern future research trajectories more readily. AutoIE uniquely integrates four novel components: (1) A multi-semantic feature fusion-based approach for PDF document layout analysis; (2) Advanced functional block recognition in scientific texts; (3) A synergistic technique for extracting and correlating information on molecular sieve synthesis; (4) An online learning paradigm tailored for molecular sieve literature. Our SBERT model achieves high Marco F1 scores of 87.19 and 89.65 on CoNLL04 and ADE datasets. In addition, a practical application of AutoIE in the petrochemical molecular sieve synthesis domain demonstrates its efficacy, evidenced by an impressive 78\% accuracy rate. This research paves the way for enhanced data management and interpretation in molecular sieve synthesis. It is a valuable asset for seasoned experts and newcomers in this specialized field.