Aspect-based sentiment analysis (ABSA) typically requires in-domain annotated data for supervised training/fine-tuning. It is a big challenge to scale ABSA to a large number of new domains. This paper aims to train a unified model that can perform zero-shot ABSA without using any annotated data for a new domain. We propose a method called contrastive post-training on review Natural Language Inference (CORN). Later ABSA tasks can be cast into NLI for zero-shot transfer. We evaluate CORN on ABSA tasks, ranging from aspect extraction (AE), aspect sentiment classification (ASC), to end-to-end aspect-based sentiment analysis (E2E ABSA), which show ABSA can be conducted without any human annotated ABSA data.

With more than 120 professionals joining every minute, LinkedIn is a continuously growing venue for business professionals and content. Beyond its personal use cases such as professional networking or applying for jobs, LinkedIn is also a rich and tailored data source for many business use cases. LinkedIn profiles are very structured and rich in content, enabling you to find individuals with certain backgrounds, posting about a certain content or looking for a certain job at a large scale. In this article, we will introduce the top 3 business use cases that LinkedIn data can transform. In 2019, US marketers ranked email as the tool with the highest ROI for B2B lead generation.

Dialogue understanding has always been a bottleneck for many conversational tasks, such as dialogue response generation and conversational question answering. To expedite the progress in this area, we introduce the task of conversational aspect sentiment analysis (CASA) that can provide useful fine-grained sentiment information for dialogue understanding and planning. Overall, this task extends the standard aspect-based sentiment analysis to the conversational scenario with several major adaptations. To aid the training and evaluation of data-driven methods, we annotate 3,000 chit-chat dialogues (27,198 sentences) with fine-grained sentiment information, including all sentiment expressions, their polarities and the corresponding target mentions. We also annotate an out-of-domain test set of 200 dialogues for robustness evaluation. Besides, we develop multiple baselines based on either pretrained BERT or self-attention for preliminary study. Experimental results show that our BERT-based model has strong performances for both in-domain and out-of-domain datasets, and thorough analysis indicates several potential directions for further improvements.

How does language differ across one's Facebook status updates vs. one's text messages (SMS)? In this study, we show how Facebook and SMS use differs in psycho-linguistic characteristics and how these differences drive downstream analyses with an illustration of depression diagnosis. We use a sample of consenting participants who shared Facebook status updates, SMS data, and answered a standard psychological depression screener. We quantify domain differences using psychologically driven lexical methods and find that language on Facebook involves more personal concerns, experiences, and content features while the language in SMS contains more informal and style features. Next, we estimate depression from both text domains, using a depression model trained on Facebook data, and find a drop in accuracy when predicting self-reported depression assessments from the SMS-based depression estimates. Finally, we evaluate a simple domain adaption correction based on words driving the cross-platform differences and applied it to the SMS-derived depression estimates, resulting in significant improvement in prediction. Our work shows the Facebook vs. SMS difference in language use and suggests the necessity of cross-domain adaption for text-based predictions.

This paper focusses on the main issues related to the development of a corpus for opinion and sentiment analysis, with a special attention to irony, and presents as a case study Senti-TUT, a project for Italian aimed at investigating sentiment and irony in social media. We present the Senti-TUT corpus, a collection of texts from Twitter annotated with sentiment polarity. We describe the dataset, the annotation, the methodologies applied and our investigations on two important features of irony: polarity reversing and emotion expressions.

Recently text-based sentiment prediction has been extensively studied, while image-centric sentiment analysis receives much less attention. In this paper,we study the problem of understanding human sentiments from large-scale social media images,considering both visual content and contextual information,such as comments on the images, captions,etc. The challenge of this problem lies in the "semantic gap" between low-level visual features and higher-level image sentiments. Moreover, the lack of proper annotations/labels in the majority of social media images presents another challenge.To address these two challenges, we propose a novel Unsupervised SEntiment Analysis (USEA) framework for social media images. Our approach exploits relations among visual content and relevant contextual information to bridge the "semantic gap" in the prediction of image sentiments. With experiments on two large-scale datasets, we show that the proposed method is effective in addressing the two challenges.

Sentiment expression in microblog posts often reflects user's specific individuality due to different language habit, personal character, opinion bias and so on. Existing sentiment classification algorithms largely ignore such latent personal distinctions among different microblog users. Meanwhile, sentiment data of microblogs are sparse for individual users, making it infeasible to learn effective personalized classifier. In this paper, we propose a novel, extensible personalized sentiment classification method based on a variant of latent factor model to capture personal sentiment variations by mapping users and posts into a low-dimensional factor space. We alleviate the sparsity of personal texts by decomposing the posts into words which are further represented by the weighted sentiment and topic units based on a set of syntactic units of words obtained from dependency parsing results. To strengthen the representation of users, we leverage users following relation to consolidate the individuality of a user fused from other users with similar interests. Results on real-world microblog datasets confirm that our method outperforms state-of-the-art baseline algorithms with large margins.

Target-dependent sentiment analysis on Twitter has attracted increasing research attention. Most previous work relies on syntax, such as automatic parse trees, which are subject to noise for informal text such as tweets. In this paper, we show that competitive results can be achieved without the use of syntax, by extracting a rich set of automatic features. In particular, we split a tweet into a left context and a right context according to a given target, using distributed word representations and neural pooling functions to extract features. Both sentiment-driven and standard embeddings are used, and a rich set of neural pooling functions are explored. Sentiment lexicons are used as an additional source of information for feature extraction. In standard evaluation, the conceptually simple method gives a 4.8% absolute improvement over the state-of-the-art on three-way targeted sentiment classification, achieving the best reported results for this task.

The daily volume of Tweets in Twitter is around 500 million, and the impact of this data on applications ranging from public safety, opinion mining, news broadcast, etc., is increasing day by day. Analyzing large volumes of Tweets for various applications would require techniques that scale well with the number of Tweets. In this work we come up with a theoretical formulation for sampling Twitter data. We introduce novel statistical metrics to quantify the statistical representativeness of the Tweet sample, and derive sufficient conditions on the number of samples needed for obtaining highly representative Tweet samples. These new statistical metrics quantify the representativeness or goodness of the sample in terms of frequent keyword identification and in terms of restoring public sentiments associated with these keywords.

The increasing use of social networks has made opinion mining an important field in the area of Natural Language Processing. The analysis of texts from the reader perspective tends to generate multi-label data since one can interpret the text using different contexts. In this paper, a new method for multi-label classification is proposed to identify reactions or emotions in texts. The new method uses data correlation to improve the class ensemble process used to create the classifiers. In addition to the new method, a new corpus of news written in Brazilian Portuguese labeled with user reactions is presented. Experiments performed with the new corpus and with two existing corpora have demonstrated that the proposed method generates statistically superior or equivalent results, requiring fewer classifiers or classes than traditional problem transformation methods.