Recent years have seen the expansion of artificial intelligence into an array of industries with varying levels of disruption. Once a horizon-technology (perhaps similar to how we now view quantum computing) AI has officially breached everyday life, and informed opinions are no longer reserved for tech enthusiasts and elite data scientists. Now, stakeholders include executives, investors, managers, the government, and ultimately customers. While conversations regarding Explainable AI (xAI) date back decades, the concept emerged with renewed vigor in late 2019 when Google announced its new set of xAI tools for developers. The concept of xAI is relatively simple: historically, machine learning models have operated within a "black box," with outcomes determined by an astounding number of interwoven parameters so complex (in the millions) that explaining them proved impossible.

Active Learning (AL) is a human-in-the-loop Machine Learning paradigm favored for its ability to learn with fewer labeled instances, but the model's states and progress remain opaque to the annotators. Meanwhile, many recognize the benefits of model transparency for people interacting with ML models, as reflected by the surge of explainable AI (XAI) as a research field. However, explaining an evolving model introduces many open questions regarding its impact on the annotation quality and the annotator's experience. In this paper, we propose a novel paradigm of explainable active learning (XAL), by explaining the learning algorithm's prediction for the instance it wants to learn from and soliciting feedback from the annotator. We conduct an empirical study comparing the model learning outcome, human feedback content and the annotator experience with XAL, to that of traditional AL and coactive learning (providing the model's prediction without the explanation). Our study reveals benefits--supporting trust calibration and enabling additional forms of human feedback, and potential drawbacks--anchoring effect and frustration from transparent model limitations--of providing local explanations in AL. We conclude by suggesting directions for developing explanations that better support annotator experience in AL and interactive ML settings.

The need for transparency of predictive systems based on Machine Learning algorithms arises as a consequence of their ever-increasing proliferation in the industry. Whenever black-box algorithmic predictions influence human affairs, the inner workings of these algorithms should be scrutinised and their decisions explained to the relevant stakeholders, including the system engineers, the system's operators and the individuals whose case is being decided. While a variety of interpretability and explainability methods is available, none of them is a panacea that can satisfy all diverse expectations and competing objectives that might be required by the parties involved. We address this challenge in this paper by discussing the promises of Interactive Machine Learning for improved transparency of black-box systems using the example of contrastive explanations -- a state-of-the-art approach to Interpretable Machine Learning. Specifically, we show how to personalise counterfactual explanations by interactively adjusting their conditional statements and extract additional explanations by asking follow-up "What if?" questions. Our experience in building, deploying and presenting this type of system allowed us to list desired properties as well as potential limitations, which can be used to guide the development of interactive explainers. While customising the medium of interaction, i.e., the user interface comprising of various communication channels, may give an impression of personalisation, we argue that adjusting the explanation itself and its content is more important. To this end, properties such as breadth, scope, context, purpose and target of the explanation have to be considered, in addition to explicitly informing the explainee about its limitations and caveats...

Explainable Artificial Intelligence and Machine Learning: A reality rooted perspective Frank Emmert-Streib 1,2, Olli Yli-Harja 2, and Matthias Dehmer 3 1 Predictive Society and Data Analytics Lab, Faculty of Information Technology and Communication Sciences, Tampere University, Tampere, Finland 2 Institute of Biosciences and Medical Technology, Tampere University of Technology, Tampere, Finland 3 Institute for Intelligent Production, Faculty for Management, University of Applied Sciences Upper Austria, Steyr Campus, 4040 Steyr, Austria January 26, 2020 Abstract We are used to the availability of big data generated in nearly all fields of science as a consequence of technological progress. However, the analysis of such data possess vast challenges. One of these relates to the explainability of artificial intelligence (AI) or machine learning methods. Currently, many of such methods are non-transparent with respect to their working mechanism and for this reason are called black box models, most notably deep learning methods. However, it has been realized that this constitutes severe problems for a number of fields including the health sciences and criminal justice and arguments have been brought forward in favor of an explainable AI. In this paper, we do not assume the usual perspective presenting explainable AI as it should be, but rather we provide a discussion what explainable AI can be . The difference is that we do not present wishful thinking but reality grounded properties in relation to a scientific theory beyond physics. 1 Introduction Artificial intelligence (AI) and machine learning (ML) have achieved great successes in a number of different learning tasks including image recognition and speech processing [1-3].

A negotiation process by 2 agents e1 and e2 can be interleaved by another negotiation process between, say, e1 and e3. The interleaving may alter the resource allocation assumed at the inception of the first negotiation process. Existing proposals for argumentation-based negotiations have focused primarily on two-agent bilateral negotiations, but scarcely on the concurrency of multi-agent negotiations. To fill the gap, we present a novel argumentation theory, basing its development on abstract persuasion argumentation (which is an abstract argumentation formalism with a dynamic relation). Incorporating into it numerical information and a mechanism of handshakes among members of the dynamic relation, we show that the extended theory adapts well to concurrent multi-agent negotiations over scarce resources.

Explainable artificially intelligent (XAI) systems form part of sociotechnical systems, e.g., human+AI teams tasked with making decisions. Yet, current XAI systems are rarely evaluated by measuring the performance of human+AI teams on actual decision-making tasks. We conducted two online experiments and one in-person think-aloud study to evaluate two currently common techniques for evaluating XAI systems: (1) using proxy, artificial tasks such as how well humans predict the AI's decision from the given explanations, and (2) using subjective measures of trust and preference as predictors of actual performance. The results of our experiments demonstrate that evaluations with proxy tasks did not predict the results of the evaluations with the actual decision-making tasks. Further, the subjective measures on evaluations with actual decision-making tasks did not predict the objective performance on those same tasks. Our results suggest that by employing misleading evaluation methods, our field may be inadvertently slowing its progress toward developing human+AI teams that can reliably perform better than humans or AIs alone.

Lack of understanding of the decisions made by model-based AI systems is an important barrier for their adoption. We examine counterfactual explanations as an alternative for explaining AI decisions. The counterfactual approach defines an explanation as a set of the system's data inputs that causally drives the decision (meaning that removing them changes the decision) and is irreducible (meaning that removing any subset of the inputs in the explanation does not change the decision). We generalize previous work on counterfactual explanations, resulting in a framework that (a) is model-agnostic, (b) can address features with arbitrary data types, (c) is able explain decisions made by complex AI systems that incorporate multiple models, and (d) is scalable to large numbers of features. We also propose a heuristic procedure to find the most useful explanations depending on the context. We contrast counterfactual explanations with another alternative: methods that explain model predictions by weighting features according to their importance (e.g., SHAP, LIME). This paper presents two fundamental reasons why explaining model predictions is not the same as explaining the decisions made using those predictions, suggesting we should carefully consider whether importance-weight explanations are well-suited to explain decisions made by AI systems. Specifically, we show that (1) features that have a large importance weight for a model prediction may not actually affect the corresponding decision, and (2) importance weights are insufficient to communicate whether and how features influence system decisions. We demonstrate this using several examples, including three detailed studies using real-world data that compare the counterfactual approach with SHAP and illustrate various conditions under which counterfactual explanations explain data-driven decisions better than feature importance weights.

Tree-based machine learning models such as random forests, decision trees and gradient boosted trees are popular nonlinear predictive models, yet comparatively little attention has been paid to explaining their predictions. Here we improve the interpretability of tree-based models through three main contributions. We apply these tools to three medical machine learning problems and show how combining many high-quality local explanations allows us to represent global structure while retaining local faithfulness to the original model. These tools enable us to (1) identify high-magnitude but low-frequency nonlinear mortality risk factors in the US population, (2) highlight distinct population subgroups with shared risk characteristics, (3) identify nonlinear interaction effects among risk factors for chronic kidney disease and (4) monitor a machine learning model deployed in a hospital by identifying which features are degrading the model's performance over time. Given the popularity of tree-based machine learning models, these improvements to their interpretability have implications across a broad set of domains.

The semantics as to which set of arguments in a given argumentation graph may be acceptable (acceptability semantics) can be characterised in a few different ways. Among them, labelling-based approach allows for concise and flexible determination of acceptability statuses of arguments through assignment of a label indicating acceptance, rejection, or undecided to each argument. In this work, we contemplate a way of broadening it by accommodating may- and must- conditions for an argument to be accepted or rejected, as determined by the number(s) of rejected and accepted attacking arguments. We show that the broadened label-based semantics can be used to express more mild indeterminacy than inconsistency for acceptability judgement when, for example, it may be the case that an argument is accepted and when it may also be the case that it is rejected. We identify that finding which conditions a labelling satisfies for every argument can be an undecidable problem, which has an unfavourable implication to semantics. We propose to address this problem by enforcing a labelling to maximally respect the conditions, while keeping the rest that would necessarily cause non-termination labelled undecided.

A surge of interest in explainable AI (XAI) has led to a vast collection of algorithmic work on the topic. While many recognize the necessity to incorporate explainability features in AI systems, how to address real-world user needs for understanding AI remains an open question. By interviewing 20 UX and design practitioners working on various AI products, we seek to identify gaps between the current XAI algorithmic work and practices to create explainable AI products. To do so, we develop an algorithm-informed XAI question bank in which user needs for explainability are represented as prototypical questions users might ask about the AI, and use it as a study probe. Our work contributes insights into the design space of XAI, informs efforts to support design practices in this space, and identifies opportunities for future XAI work. We also provide an extended XAI question bank and discuss how it can be used for creating user-centered XAI.