Discourse & Dialogue
DiSTRICT: Dialogue State Tracking with Retriever Driven In-Context Tuning
Venkateswaran, Praveen, Duesterwald, Evelyn, Isahagian, Vatche
Dialogue State Tracking (DST), a key component of task-oriented conversation systems, represents user intentions by determining the values of pre-defined slots in an ongoing dialogue. Existing approaches use hand-crafted templates and additional slot information to fine-tune and prompt large pre-trained language models and elicit slot values from the dialogue context. Significant manual effort and domain knowledge is required to design effective prompts, limiting the generalizability of these approaches to new domains and tasks. In this work, we propose DiSTRICT, a generalizable in-context tuning approach for DST that retrieves highly relevant training examples for a given dialogue to fine-tune the model without any hand-crafted templates. Experiments with the MultiWOZ benchmark datasets show that DiSTRICT outperforms existing approaches in various zero-shot and few-shot settings using a much smaller model, thereby providing an important advantage for real-world deployments that often have limited resource availability.
Explicit Alignment and Many-to-many Entailment Based Reasoning for Conversational Machine Reading
Luo, Yangyang, Tian, Shiyu, Yuan, Caixia, Wang, Xiaojie
For decision-making, one common approach first The Conversational Machine Reading (CMR) task segments the document into many text spans at (Saeidi et al., 2018) requires an agent to answer an different granularity levels (e.g., sentences or Elementary initial question from users through multi-turn dialogue Discourse Units (EDUs)). Then complex interactions based on a given document. As modules are adopted to predict the entailment state shown in Figure 1, a typical process involves two for each document span based on user scenario and steps, (1) the agent first makes a decision classification previous dialogue history (both are user-provided among IRRELEVANT, YES, NO and MORE, information). Finally, decisions are made based on (2) if the decision is MORE, the agent generates a the entailment states of all document spans. One question to clarify an unmentioned condition in the effective module for predicting entailment states is given document, otherwise responds directly. Recent transformer blocks (Vaswani et al., 2017), which research (Verma et al., 2020; Lawrence et al., are widely adopted (Gao et al., 2020b; Ouyang 2019; Zhong and Zettlemoyer, 2019; Gao et al., et al., 2021; Zhang et al., 2022). However, the 2020a; Gao et al., 2020b; Ouyang et al., 2021; aforementioned approach has overlooked the explicit Zhang et al., 2022) has explored how to improve alignment between the document and the userprovided the abilities of decision-making and question generation.
Predict the Future from the Past? On the Temporal Data Distribution Shift in Financial Sentiment Classifications
Guo, Yue, Hu, Chenxi, Yang, Yi
Temporal data distribution shift is prevalent in the financial text. How can a financial sentiment analysis system be trained in a volatile market environment that can accurately infer sentiment and be robust to temporal data distribution shifts? In this paper, we conduct an empirical study on the financial sentiment analysis system under temporal data distribution shifts using a real-world financial social media dataset that spans three years. We find that the fine-tuned models suffer from general performance degradation in the presence of temporal distribution shifts. Furthermore, motivated by the unique temporal nature of the financial text, we propose a novel method that combines out-of-distribution detection with time series modeling for temporal financial sentiment analysis. Experimental results show that the proposed method enhances the model's capability to adapt to evolving temporal shifts in a volatile financial market.
KRLS: Improving End-to-End Response Generation in Task Oriented Dialog with Reinforced Keywords Learning
Yu, Xiao, Wu, Qingyang, Qian, Kun, Yu, Zhou
In task-oriented dialogs (TOD), reinforcement learning (RL) algorithms train a model to directly optimize response for task-related metrics. However, RL needs to perform exploration, which can be time-consuming due to the slow auto-regressive sequence generation process. We investigate an approach to create a more efficient RL-based algorithm to improve TOD performance in an offline setting. First, we use a faster generation procedure that samples from independent next-word distributions after training the language model (LM) with supervised learning. We then introduce a fine-grained reward function to help the model focus on learning key information in a dialog, by measuring the importance and semantic closeness of each generated token. Experiments on the MultiWoZ dataset show our new training algorithm, Keywords Reinforcement Learning with Next-word Sampling (KRLS), achieves state-of-the-art performance on the end-to-end response generation task, with a 15% training time reduction compared to a standard RL algorithm using auto-regressive generation.
The Sentiment Problem: A Critical Survey towards Deconstructing Sentiment Analysis
Venkit, Pranav Narayanan, Srinath, Mukund, Gautam, Sanjana, Venkatraman, Saranya, Gupta, Vipul, Passonneau, Rebecca J., Wilson, Shomir
We conduct an inquiry into the sociotechnical aspects of sentiment analysis (SA) by critically examining 189 peer-reviewed papers on their applications, models, and datasets. Our investigation stems from the recognition that SA has become an integral component of diverse sociotechnical systems, exerting influence on both social and technical users. By delving into sociological and technological literature on sentiment, we unveil distinct conceptualizations of this term in domains such as finance, government, and medicine. Our study exposes a lack of explicit definitions and frameworks for characterizing sentiment, resulting in potential challenges and biases. To tackle this issue, we propose an ethics sheet encompassing critical inquiries to guide practitioners in ensuring equitable utilization of SA. Our findings underscore the significance of adopting an interdisciplinary approach to defining sentiment in SA and offer a pragmatic solution for its implementation.
Can Brain Signals Reveal Inner Alignment with Human Languages?
Han, William, Qiu, Jielin, Zhu, Jiacheng, Xu, Mengdi, Weber, Douglas, Li, Bo, Zhao, Ding
Brain Signals, such as Electroencephalography (EEG), and human languages have been widely explored independently for many downstream tasks, however, the connection between them has not been well explored. In this study, we explore the relationship and dependency between EEG and language. To study at the representation level, we introduced \textbf{MTAM}, a \textbf{M}ultimodal \textbf{T}ransformer \textbf{A}lignment \textbf{M}odel, to observe coordinated representations between the two modalities. We used various relationship alignment-seeking techniques, such as Canonical Correlation Analysis and Wasserstein Distance, as loss functions to transfigure features. On downstream applications, sentiment analysis and relation detection, we achieved new state-of-the-art results on two datasets, ZuCo and K-EmoCon. Our method achieved an F1-score improvement of 1.7% on K-EmoCon and 9.3% on Zuco datasets for sentiment analysis, and 7.4% on ZuCo for relation detection. In addition, we provide interpretations of the performance improvement: (1) feature distribution shows the effectiveness of the alignment module for discovering and encoding the relationship between EEG and language; (2) alignment weights show the influence of different language semantics as well as EEG frequency features; (3) brain topographical maps provide an intuitive demonstration of the connectivity in the brain regions. Our code is available at \url{https://github.com/Jason-Qiu/EEG_Language_Alignment}.
FinEntity: Entity-level Sentiment Classification for Financial Texts
Tang, Yixuan, Yang, Yi, Huang, Allen H, Tam, Andy, Tang, Justin Z
In the financial domain, conducting entity-level sentiment analysis is crucial for accurately assessing the sentiment directed toward a specific financial entity. To our knowledge, no publicly available dataset currently exists for this purpose. In this work, we introduce an entity-level sentiment classification dataset, called \textbf{FinEntity}, that annotates financial entity spans and their sentiment (positive, neutral, and negative) in financial news. We document the dataset construction process in the paper. Additionally, we benchmark several pre-trained models (BERT, FinBERT, etc.) and ChatGPT on entity-level sentiment classification. In a case study, we demonstrate the practical utility of using FinEntity in monitoring cryptocurrency markets. The data and code of FinEntity is available at \url{https://github.com/yixuantt/FinEntity}
BanglaNLP at BLP-2023 Task 2: Benchmarking different Transformer Models for Sentiment Analysis of Bangla Social Media Posts
Bangla is the 7th most widely spoken language globally, with a staggering 234 million native speakers primarily hailing from India and Bangladesh. This morphologically rich language boasts a rich literary tradition, encompassing diverse dialects and language-specific challenges. Despite its linguistic richness and history, Bangla remains categorized as a low-resource language within the natural language processing (NLP) and speech community. This paper presents our submission to Task 2 (Sentiment Analysis of Bangla Social Media Posts) of the BLP Workshop. We experiment with various Transformer-based architectures to solve this task. Our quantitative results show that transfer learning really helps in better learning of the models in this low-resource language scenario. This becomes evident when we further finetune a model which has already been finetuned on twitter data for sentiment analysis task and that finetuned model performs the best among all other models. We also perform a detailed error analysis where we find some instances where ground truth labels need to be relooked at. We obtain a micro-F1 of 67.02\% on the test set and our performance in this shared task is ranked at 21 in the leaderboard.
ConvLab-3: A Flexible Dialogue System Toolkit Based on a Unified Data Format
Zhu, Qi, Geishauser, Christian, Lin, Hsien-chin, van Niekerk, Carel, Peng, Baolin, Zhang, Zheng, Heck, Michael, Lubis, Nurul, Wan, Dazhen, Zhu, Xiaochen, Gao, Jianfeng, Gašić, Milica, Huang, Minlie
Task-oriented dialogue (TOD) systems function as digital assistants, guiding users through various tasks such as booking flights or finding restaurants. Existing toolkits for building TOD systems often fall short of in delivering comprehensive arrays of data, models, and experimental environments with a user-friendly experience. We introduce ConvLab-3: a multifaceted dialogue system toolkit crafted to bridge this gap. Our unified data format simplifies the integration of diverse datasets and models, significantly reducing complexity and cost for studying generalization and transfer. Enhanced with robust reinforcement learning (RL) tools, featuring a streamlined training process, in-depth evaluation tools, and a selection of user simulators, ConvLab-3 supports the rapid development and evaluation of robust dialogue policies. Through an extensive study, we demonstrate the efficacy of transfer learning and RL and showcase that ConvLab-3 is not only a powerful tool for seasoned researchers but also an accessible platform for newcomers.
Contextual Data Augmentation for Task-Oriented Dialog Systems
Axman, Dustin, Ray, Avik, Garg, Shubham, Huang, Jing
Alexa, Siri, Google assistant) are able to accomplish various tasks by interacting with them via natural language conversation. Task-oriented dialog models form the core technology behind these applications, which understands users' natural language utterances [1, 2], keeps track of the conversation [3, 4], performs requested tasks (e.g. API calls) [5, 6], and generates appropriate meaningful response to the user [7, 8]. Training neural task-oriented dialog models [9, 10, 11], requires a large amount of annotated data, which is difficult to obtain for model developers. While crowd-sourcing and dialog simulation based on agent interplay [12, 13] addresses this issue to a certain extent, these are slow and don't provide sufficient coverage of different natural language (NL) user turn surface form variations. Recently, large pre-trained language models (e.g. GPT-2 [14], T5 [15]) have been successfully used to generate fluent agent dialog responses, both with dialog context [16, 8, 17] or without it [18, 19]. However, it is unclear if similar models can capture the large variation of user turn distribution in such task-oriented dialogs. Previous work on data augmentation for spoken language understanding has largely focused on generating paraphrases of user utterance, with a specific goal and set of entities [20, 21, 22]. However, such utterances again fail to provide sufficient coverage of the large semantic space possible between dialog turns, and may not improve performance of downstream task-oriented dialog systems.