We present an overview of the BLP Sentiment Shared Task, organized as part of the inaugural BLP 2023 workshop, co-located with EMNLP 2023. The task is defined as the detection of sentiment in a given piece of social media text. This task attracted interest from 71 participants, among whom 29 and 30 teams submitted systems during the development and evaluation phases, respectively. In total, participants submitted 597 runs. However, a total of 15 teams submitted system description papers. The range of approaches in the submitted systems spans from classical machine learning models, fine-tuning pre-trained models, to leveraging Large Language Model (LLMs) in zero- and few-shot settings. In this paper, we provide a detailed account of the task setup, including dataset development and evaluation setup. Additionally, we provide a brief overview of the systems submitted by the participants. All datasets and evaluation scripts from the shared task have been made publicly available for the research community, to foster further research in this domain

Learning from free-text human feedback is essential for dialog systems, but annotated data is scarce and usually covers only a small fraction of error types known in conversational AI. Instead of collecting and annotating new datasets from scratch, recent advances in synthetic dialog generation could be used to augment existing dialog datasets with the necessary annotations. However, to assess the feasibility of such an effort, it is important to know the types and frequency of free-text human feedback included in these datasets. In this work, we investigate this question for a variety of commonly used dialog datasets, including MultiWoZ, SGD, BABI, PersonaChat, Wizards-of-Wikipedia, and the human-bot split of the Self-Feeding Chatbot. Using our observations, we derive new taxonomies for the annotation of free-text human feedback in dialogs and investigate the impact of including such data in response generation for three SOTA language generation models, including GPT-2, LLAMA, and Flan-T5. Our findings provide new insights into the composition of the datasets examined, including error types, user response types, and the relations between them.

Task-oriented dialogue (TOD) models have made significant progress in recent years. However, previous studies primarily focus on datasets written by annotators, which has resulted in a gap between academic research and real-world spoken conversation scenarios. While several small-scale spoken TOD datasets are proposed to address robustness issues such as ASR errors, they ignore the unique challenges in spoken conversation. To tackle the limitations, we introduce SpokenWOZ, a large-scale speech-text dataset for spoken TOD, containing 8 domains, 203k turns, 5.7k dialogues and 249 hours of audios from human-to-human spoken conversations. SpokenWOZ further incorporates common spoken characteristics such as word-by-word processing and reasoning in spoken language. Based on these characteristics, we present cross-turn slot and reasoning slot detection as new challenges. We conduct experiments on various baselines, including text-modal models, newly proposed dual-modal models, and LLMs, e.g., ChatGPT. The results show that the current models still have substantial room for improvement in spoken conversation, where the most advanced dialogue state tracker only achieves 25.65% in joint goal accuracy and the SOTA end-to-end model only correctly completes the user request in 52.1% of dialogues.

Science journalism refers to the task of reporting technical findings of a scientific paper as a less technical news article to the general public audience. We aim to design an automated system to support this real-world task (i.e., automatic science journalism) by 1) introducing a newly-constructed and real-world dataset (SciTechNews), with tuples of a publicly-available scientific paper, its corresponding news article, and an expert-written short summary snippet; 2) proposing a novel technical framework that integrates a paper's discourse structure with its metadata to guide generation; and, 3) demonstrating with extensive automatic and human experiments that our framework outperforms other baseline methods (e.g. Alpaca and ChatGPT) in elaborating a content plan meaningful for the target audience, simplifying the information selected, and producing a coherent final report in a layman's style.

Topic models are one of the compelling methods for discovering latent semantics in a document collection. However, it assumes that a document has sufficient co-occurrence information to be effective. However, in short texts, co-occurrence information is minimal, which results in feature sparsity in document representation. Therefore, existing topic models (probabilistic or neural) mostly fail to mine patterns from them to generate coherent topics. In this paper, we take a new approach to short-text topic modeling to address the data-sparsity issue by extending short text into longer sequences using existing pre-trained language models (PLMs). Besides, we provide a simple solution extending a neural topic model to reduce the effect of noisy out-of-topics text generation from PLMs. We observe that our model can substantially improve the performance of short-text topic modeling. Extensive experiments on multiple real-world datasets under extreme data sparsity scenarios show that our models can generate high-quality topics outperforming state-of-the-art models.

Multimodal Aspect-based Sentiment Analysis (MABSA) is a fine-grained Sentiment Analysis task, which has attracted growing research interests recently. Existing work mainly utilizes image information to improve the performance of MABSA task. However, most of the studies overestimate the importance of images since there are many noise images unrelated to the text in the dataset, which will have a negative impact on model learning. Although some work attempts to filter low-quality noise images by setting thresholds, relying on thresholds will inevitably filter out a lot of useful image information. Therefore, in this work, we focus on whether the negative impact of noisy images can be reduced without modifying the data. To achieve this goal, we borrow the idea of Curriculum Learning and propose a Multi-grained Multi-curriculum Denoising Framework (M2DF), which can achieve denoising by adjusting the order of training data. Extensive experimental results show that our framework consistently outperforms state-of-the-art work on three sub-tasks of MABSA.

Task-oriented dialogue systems (TODS) have become crucial for users to interact with machines and computers using natural language. One of its key components is the dialogue manager, which guides the conversation towards a good goal for the user by providing the best possible response. Previous works have proposed rule-based systems (RBS), reinforcement learning (RL), and supervised learning (SL) as solutions for the correct dialogue management; in other words, select the best response given input by the user. However, this work argues that the leading cause of DMs not achieving maximum performance resides in the quality of the datasets rather than the models employed thus far; this means that dataset errors, like mislabeling, originate a large percentage of failures in dialogue management. We studied the main errors in the most widely used datasets, Multiwoz 2.1 and SGD, to demonstrate this hypothesis. To do this, we have designed a synthetic dialogue generator to fully control the amount and type of errors introduced in the dataset. Using this generator, we demonstrated that errors in the datasets contribute proportionally to the performance of the models

Dialogue state tracking (DST) plays an important role in task-oriented dialogue systems. However, collecting a large amount of turn-by-turn annotated dialogue data is costly and inefficient. In this paper, we propose a novel turn-level active learning framework for DST to actively select turns in dialogues to annotate. Given the limited labelling budget, experimental results demonstrate the effectiveness of selective annotation of dialogue turns. Additionally, our approach can effectively achieve comparable DST performance to traditional training approaches with significantly less annotated data, which provides a more efficient way to annotate new dialogue data.

This paper describes our approach to submissions made at Shared Task 2 at BLP Workshop - Sentiment Analysis of Bangla Social Media Posts. Sentiment Analysis is an action research area in the digital age. With the rapid and constant growth of online social media sites and services and the increasing amount of textual data, the application of automatic Sentiment Analysis is on the rise. However, most of the research in this domain is based on the English language. Despite being the world's sixth most widely spoken language, little work has been done in Bangla. This task aims to promote work on Bangla Sentiment Analysis while identifying the polarity of social media content by determining whether the sentiment expressed in the text is Positive, Negative, or Neutral. Our approach consists of experimenting and finetuning various multilingual and pre-trained BERT-based models on our downstream tasks and using a Majority Voting and Weighted ensemble model that outperforms individual baseline model scores. Our system scored 0.711 for the multiclass classification task and scored 10th place among the participants on the leaderboard for the shared task. Our code is available at https://github.com/ptnv-s/RSM-NLP-BLP-Task2 .

Sentiment analysis is a fundamental and valuable task in NLP. However, due to limitations in data and technological availability, research into sentiment analysis of African languages has been fragmented and lacking. With the recent release of the AfriSenti-SemEval Shared Task 12, hosted as a part of The 17th International Workshop on Semantic Evaluation, an annotated sentiment analysis of 14 African languages was made available. We benchmarked and compared current state-of-art transformer models across 12 languages and compared the performance of training one-model-per-language versus single-model-all-languages. We also evaluated the performance of standard multilingual models and their ability to learn and transfer cross-lingual representation from non-African to African languages. Our results show that despite work in low resource modeling, more data still produces better models on a per-language basis. Models explicitly developed for African languages outperform other models on all tasks. Additionally, no one-model-fits-all solution exists for a per-language evaluation of the models evaluated. Moreover, for some languages with a smaller sample size, a larger multilingual model may perform better than a dedicated per-language model for sentiment classification.