Discourse & Dialogue
Evaluating Emotion Arcs Across Languages: Bridging the Global Divide in Sentiment Analysis
Teodorescu, Daniela, Mohammad, Saif M.
Emotion arcs capture how an individual (or a population) feels over time. They are widely used in industry and research; however, there is little work on evaluating the automatically generated arcs. This is because of the difficulty of establishing the true (gold) emotion arc. Our work, for the first time, systematically and quantitatively evaluates automatically generated emotion arcs. We also compare two common ways of generating emotion arcs: Machine-Learning (ML) models and Lexicon-Only (LexO) methods. By running experiments on 18 diverse datasets in 9 languages, we show that despite being markedly poor at instance level emotion classification, LexO methods are highly accurate at generating emotion arcs when aggregating information from hundreds of instances. We also show, through experiments on six indigenous African languages, as well as Arabic, and Spanish, that automatic translations of English emotion lexicons can be used to generate high-quality emotion arcs in less-resource languages. This opens up avenues for work on emotions in languages from around the world; which is crucial for commerce, public policy, and health research in service of speakers often left behind. Code and resources: https://github.com/dteodore/EmotionArcs
AfriSenti: A Twitter Sentiment Analysis Benchmark for African Languages
Muhammad, Shamsuddeen Hassan, Abdulmumin, Idris, Ayele, Abinew Ali, Ousidhoum, Nedjma, Adelani, David Ifeoluwa, Yimam, Seid Muhie, Ahmad, Ibrahim Sa'id, Beloucif, Meriem, Mohammad, Saif M., Ruder, Sebastian, Hourrane, Oumaima, Brazdil, Pavel, Ali, Felermino Dรกrio Mรกrio Antรณnio, David, Davis, Osei, Salomey, Bello, Bello Shehu, Ibrahim, Falalu, Gwadabe, Tajuddeen, Rutunda, Samuel, Belay, Tadesse, Messelle, Wendimu Baye, Balcha, Hailu Beshada, Chala, Sisay Adugna, Gebremichael, Hagos Tesfahun, Opoku, Bernard, Arthur, Steven
Africa is home to over 2,000 languages from more than six language families and has the highest linguistic diversity among all continents. These include 75 languages with at least one million speakers each. Yet, there is little NLP research conducted on African languages. Crucial to enabling such research is the availability of high-quality annotated datasets. In this paper, we introduce AfriSenti, a sentiment analysis benchmark that contains a total of >110,000 tweets in 14 African languages (Amharic, Algerian Arabic, Hausa, Igbo, Kinyarwanda, Moroccan Arabic, Mozambican Portuguese, Nigerian Pidgin, Oromo, Swahili, Tigrinya, Twi, Xitsonga, and Yor\`ub\'a) from four language families. The tweets were annotated by native speakers and used in the AfriSenti-SemEval shared task (The AfriSenti Shared Task had over 200 participants. See website at https://afrisenti-semeval.github.io). We describe the data collection methodology, annotation process, and the challenges we dealt with when curating each dataset. We further report baseline experiments conducted on the different datasets and discuss their usefulness.
Sentiment Analysis through LLM Negotiations
Sun, Xiaofei, Li, Xiaoya, Zhang, Shengyu, Wang, Shuhe, Wu, Fei, Li, Jiwei, Zhang, Tianwei, Wang, Guoyin
A standard paradigm for sentiment analysis is to rely on a singular LLM and makes the decision in a single round under the framework of in-context learning. This framework suffers the key disadvantage that the single-turn output generated by a single LLM might not deliver the perfect decision, just as humans sometimes need multiple attempts to get things right. This is especially true for the task of sentiment analysis where deep reasoning is required to address the complex linguistic phenomenon (e.g., clause composition, irony, etc) in the input. To address this issue, this paper introduces a multi-LLM negotiation framework for sentiment analysis. The framework consists of a reasoning-infused generator to provide decision along with rationale, a explanation-deriving discriminator to evaluate the credibility of the generator. The generator and the discriminator iterate until a consensus is reached. The proposed framework naturally addressed the aforementioned challenge, as we are able to take the complementary abilities of two LLMs, have them use rationale to persuade each other for correction. Experiments on a wide range of sentiment analysis benchmarks (SST-2, Movie Review, Twitter, yelp, amazon, IMDB) demonstrate the effectiveness of proposed approach: it consistently yields better performances than the ICL baseline across all benchmarks, and even superior performances to supervised baselines on the Twitter and movie review datasets.
A Graph-to-Text Approach to Knowledge-Grounded Response Generation in Human-Robot Interaction
Walker, Nicholas Thomas, Ultes, Stefan, Lison, Pierre
Knowledge graphs are often used to represent structured information in a flexible and efficient manner, but their use in situated dialogue remains under-explored. This paper presents a novel conversational model for human--robot interaction that rests upon a graph-based representation of the dialogue state. The knowledge graph representing the dialogue state is continuously updated with new observations from the robot sensors, including linguistic, situated and multimodal inputs, and is further enriched by other modules, in particular for spatial understanding. The neural conversational model employed to respond to user utterances relies on a simple but effective graph-to-text mechanism that traverses the dialogue state graph and converts the traversals into a natural language form. This conversion of the state graph into text is performed using a set of parameterized functions, and the values for those parameters are optimized based on a small set of Wizard-of-Oz interactions. After this conversion, the text representation of the dialogue state graph is included as part of the prompt of a large language model used to decode the agent response. The proposed approach is empirically evaluated through a user study with a humanoid robot that acts as conversation partner to evaluate the impact of the graph-to-text mechanism on the response generation. After moving a robot along a tour of an indoor environment, participants interacted with the robot using spoken dialogue and evaluated how well the robot was able to answer questions about what the robot observed during the tour. User scores show a statistically significant improvement in the perceived factuality of the robot responses when the graph-to-text approach is employed, compared to a baseline using inputs structured as semantic triples.
Are cascade dialogue state tracking models speaking out of turn in spoken dialogues?
Druart, Lucas, Jacqmin, Lรฉo, Favre, Benoรฎt, Rojas-Barahona, Lina Maria, Vielzeuf, Valentin
In Task-Oriented Dialogue (TOD) systems, correctly updating the system's understanding of the user's needs is key to a smooth interaction. Traditionally TOD systems are composed of several modules that interact with one another. While each of these components is the focus of active research communities, their behavior in interaction can be overlooked. This paper proposes a comprehensive analysis of the errors of state of the art systems in complex settings such as Dialogue State Tracking which highly depends on the dialogue context. Based on spoken MultiWoz, we identify that errors on non-categorical slots' values are essential to address in order to bridge the gap between spoken and chat-based dialogue systems. We explore potential solutions to improve transcriptions and help dialogue state tracking generative models correct such errors.
Indo LEGO-ABSA: A Multitask Generative Aspect Based Sentiment Analysis for Indonesian Language
Suchrady, Randy Zakya, Purwarianti, Ayu
Aspect-based sentiment analysis is a method in natural language processing aimed at identifying and understanding sentiments related to specific aspects of an entity. Aspects are words or phrases that represent an aspect or attribute of a particular entity. Previous research has utilized generative pre-trained language models to perform aspect-based sentiment analysis. LEGO-ABSA is one framework that has successfully employed generative pre-trained language models in aspect-based sentiment analysis, particularly in English. LEGO-ABSA uses a multitask learning and prompting approach to enhance model performance. However, the application of this approach has not been done in the context of Bahasa Indonesia. Therefore, this research aims to implement the multitask learning and prompting approach in aspect-based sentiment analysis for Bahasa Indonesia using generative pre-trained language models. In this study, the Indo LEGO-ABSA model is developed, which is an aspect-based sentiment analysis model utilizing generative pre-trained language models and trained with multitask learning and prompting. Indo LEGO-ABSA is trained with a hotel domain dataset in the Indonesian language. The obtained results include an f1-score of 79.55% for the Aspect Sentiment Triplet Extraction task, 86.09% for Unified Aspect-based Sentiment Analysis, 79.85% for Aspect Opinion Pair Extraction, 87.45% for Aspect Term Extraction, and 88.09% for Opinion Term Extraction. Indo LEGO-ABSA adopts the LEGO-ABSA framework that employs the T5 model, specifically mT5, by applying multitask learning to train all tasks within aspect-based sentiment analysis.
A critical survey towards deconstructing sentiment analysis: Interview with Pranav Venkit and Mukund Srinath
Mukund Srinath (left on photo) and Pranav Venkit (right). In their paper The Sentiment Problem: A Critical Survey towards Deconstructing Sentiment Analysis, Pranav Venkit and Mukund Srinath, and co-authors Sanjana Gautam, Saranya Venkatraman, Vipul Gupta, Rebecca J. Passonneau and Shomir Wilson, present a review of the sociotechnical aspects of sentiment analysis. In this interview, Pranav and Mukund tell us more about sentiment analysis, how they went about surveying the literature, and recommendations for researchers in the field. Sentiment analysis, often referred to as opinion mining, is a branch of natural language processing (NLP) that focuses on determining and extracting the emotional tone or sentiment expressed in text data, such as reviews, social media posts, or any written content. This is the cumulative brief definition that is most commonly used in NLP.
Joint Learning of Local and Global Features for Aspect-based Sentiment Classification
Niu, Hao, Xiong, Yun, Wang, Xiaosu, Yu, Philip S.
Aspect-based sentiment classification (ASC) aims to judge the sentiment polarity conveyed by the given aspect term in a sentence. The sentiment polarity is not only determined by the local context but also related to the words far away from the given aspect term. Most recent efforts related to the attention-based models can not sufficiently distinguish which words they should pay more attention to in some cases. Meanwhile, graph-based models are coming into ASC to encode syntactic dependency tree information. But these models do not fully leverage syntactic dependency trees as they neglect to incorporate dependency relation tag information into representation learning effectively. In this paper, we address these problems by effectively modeling the local and global features. Firstly, we design a local encoder containing: a Gaussian mask layer and a covariance self-attention layer. The Gaussian mask layer tends to adjust the receptive field around aspect terms adaptively to deemphasize the effects of unrelated words and pay more attention to local information. The covariance self-attention layer can distinguish the attention weights of different words more obviously. Furthermore, we propose a dual-level graph attention network as a global encoder by fully employing dependency tag information to capture long-distance information effectively. Our model achieves state-of-the-art performance on both SemEval 2014 and Twitter datasets.
Metaphorical User Simulators for Evaluating Task-oriented Dialogue Systems
Sun, Weiwei, Guo, Shuyu, Zhang, Shuo, Ren, Pengjie, Chen, Zhumin, de Rijke, Maarten, Ren, Zhaochun
Task-oriented dialogue systems (TDSs) are assessed mainly in an offline setting or through human evaluation. The evaluation is often limited to single-turn or is very time-intensive. As an alternative, user simulators that mimic user behavior allow us to consider a broad set of user goals to generate human-like conversations for simulated evaluation. Employing existing user simulators to evaluate TDSs is challenging as user simulators are primarily designed to optimize dialogue policies for TDSs and have limited evaluation capabilities. Moreover, the evaluation of user simulators is an open challenge. In this work, we propose a metaphorical user simulator for end-to-end TDS evaluation, where we define a simulator to be metaphorical if it simulates user's analogical thinking in interactions with systems. We also propose a tester-based evaluation framework to generate variants, i.e., dialogue systems with different capabilities. Our user simulator constructs a metaphorical user model that assists the simulator in reasoning by referring to prior knowledge when encountering new items. We estimate the quality of simulators by checking the simulated interactions between simulators and variants. Our experiments are conducted using three TDS datasets. The proposed user simulator demonstrates better consistency with manual evaluation than an agenda-based simulator and a seq2seq model on three datasets; our tester framework demonstrates efficiency and has been tested on multiple tasks, such as conversational recommendation and e-commerce dialogues.
Federated Topic Model and Model Pruning Based on Variational Autoencoder
Ma, Chengjie, Li, Yawen, Liang, Meiyu, Li, Ang
Topic modeling has emerged as a valuable tool for discovering patterns and topics within large collections of documents. However, when cross-analysis involves multiple parties, data privacy becomes a critical concern. Federated topic modeling has been developed to address this issue, allowing multiple parties to jointly train models while protecting pri-vacy. However, there are communication and performance challenges in the federated sce-nario. In order to solve the above problems, this paper proposes a method to establish a federated topic model while ensuring the privacy of each node, and use neural network model pruning to accelerate the model, where the client periodically sends the model neu-ron cumulative gradients and model weights to the server, and the server prunes the model. To address different requirements, two different methods are proposed to determine the model pruning rate. The first method involves slow pruning throughout the entire model training process, which has limited acceleration effect on the model training process, but can ensure that the pruned model achieves higher accuracy. This can significantly reduce the model inference time during the inference process. The second strategy is to quickly reach the target pruning rate in the early stage of model training in order to accelerate the model training speed, and then continue to train the model with a smaller model size after reaching the target pruning rate. This approach may lose more useful information but can complete the model training faster. Experimental results show that the federated topic model pruning based on the variational autoencoder proposed in this paper can greatly accelerate the model training speed while ensuring the model's performance.