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 Discourse & Dialogue


Deep Learning Brasil at ABSAPT 2022: Portuguese Transformer Ensemble Approaches

arXiv.org Artificial Intelligence

Aspect-based Sentiment Analysis (ABSA) is a task whose objective is to classify the individual sentiment polarity of all entities, called aspects, in a sentence. The task is composed of two subtasks: Aspect Term Extraction (ATE), identify all aspect terms in a sentence; and Sentiment Orientation Extraction (SOE), given a sentence and its aspect terms, the task is to determine the sentiment polarity of each aspect term (positive, negative or neutral). This article presents we present our participation in Aspect-Based Sentiment Analysis in Portuguese (ABSAPT) 2022 at IberLEF 2022. We submitted the best performing systems, achieving new state-of-the-art results on both subtasks.


Twitter Sentiment Analysis of Covid Vacciness

arXiv.org Artificial Intelligence

In this paper, we look at a database of tweets sorted by various keywords that could indicate the users sentiment towards covid vaccines. With social media becoming such a prevalent source of opinion, sorting and ranking tweets that hold important information such as opinions on covid vaccines is of utmost importance. Two different ranking scales were used, and ranking a tweet in this way could represent the difference between an opinion being lost and an opinion being featured on the site, which affects the decisions and behavior of people, and why researchers were interested in it. Using natural language processing techniques, our aim is to determine and categorize opinions about covid vaccines with the highest accuracy possible.


RDGCN: Reinforced Dependency Graph Convolutional Network for Aspect-based Sentiment Analysis

arXiv.org Artificial Intelligence

Aspect-based sentiment analysis (ABSA) is dedicated to forecasting the sentiment polarity of aspect terms within sentences. Employing graph neural networks to capture structural patterns from syntactic dependency parsing has been confirmed as an effective approach for boosting ABSA. In most works, the topology of dependency trees or dependency-based attention coefficients is often loosely regarded as edges between aspects and opinions, which can result in insufficient and ambiguous syntactic utilization. To address these problems, we propose a new reinforced dependency graph convolutional network (RDGCN) that improves the importance calculation of dependencies in both distance and type views. Initially, we propose an importance calculation criterion for the minimum distances over dependency trees. Under the criterion, we design a distance-importance function that leverages reinforcement learning for weight distribution search and dissimilarity control. Since dependency types often do not have explicit syntax like tree distances, we use global attention and mask mechanisms to design type-importance functions. Finally, we merge these weights and implement feature aggregation and classification. Comprehensive experiments on three popular datasets demonstrate the effectiveness of the criterion and importance functions. RDGCN outperforms state-of-the-art GNN-based baselines in all validations.


iACOS: Advancing Implicit Sentiment Extraction with Informative and Adaptive Negative Examples

arXiv.org Artificial Intelligence

Aspect-based sentiment analysis (ABSA) have been extensively studied, but little light has been shed on the quadruple extraction consisting of four fundamental elements: aspects, categories, opinions and sentiments, especially with implicit aspects and opinions. In this paper, we propose a new method iACOS for extracting Implicit Aspects with Categories and Opinions with Sentiments. First, iACOS appends two implicit tokens at the end of a text to capture the context-aware representation of all tokens including implicit aspects and opinions. Second, iACOS develops a sequence labeling model over the context-aware token representation to co-extract explicit and implicit aspects and opinions. Third, iACOS devises a multi-label classifier with a specialized multi-head attention for discovering aspect-opinion pairs and predicting their categories and sentiments simultaneously. Fourth, iACOS leverages informative and adaptive negative examples to jointly train the multi-label classifier and the other two classifiers on categories and sentiments by multi-task learning. Finally, the experimental results show that iACOS significantly outperforms other quadruple extraction baselines according to the F1 score on two public benchmark datasets.


CompRes: A Dataset for Narrative Structure in News

arXiv.org Artificial Intelligence

This paper addresses the task of automatically detecting narrative structures in raw texts. Previous works have utilized the oral narrative theory by Labov and Waletzky to identify various narrative elements in personal stories texts. Instead, we direct our focus to news articles, motivated by their growing social impact as well as their role in creating and shaping public opinion. We introduce CompRes -- the first dataset for narrative structure in news media. We describe the process in which the dataset was constructed: first, we designed a new narrative annotation scheme, better suited for news media, by adapting elements from the narrative theory of Labov and Waletzky (Complication and Resolution) and adding a new narrative element of our own (Success); then, we used that scheme to annotate a set of 29 English news articles (containing 1,099 sentences) collected from news and partisan websites. We use the annotated dataset to train several supervised models to identify the different narrative elements, achieving an $F_1$ score of up to 0.7. We conclude by suggesting several promising directions for future work.


Hierarchical Reinforcement Learning for Automatic Disease Diagnosis

arXiv.org Artificial Intelligence

Motivation: Disease diagnosis oriented dialogue system models the interactive consultation procedure as Markov Decision Process and reinforcement learning algorithms are used to solve the problem. Existing approaches usually employ a flat policy structure that treat all symptoms and diseases equally for action making. This strategy works well in the simple scenario when the action space is small, however, its efficiency will be challenged in the real environment. Inspired by the offline consultation process, we propose to integrate a hierarchical policy structure of two levels into the dialogue systemfor policy learning. The high-level policy consists of amastermodel that is responsible for triggering a low-levelmodel, the lowlevel policy consists of several symptom checkers and a disease classifier. The proposed policy structure is capable to deal with diagnosis problem including large number of diseases and symptoms. Results: Experimental results on three real-world datasets and a synthetic dataset demonstrate that our hierarchical framework achieves higher accuracy and symptom recall in disease diagnosis compared with existing systems. We construct a benchmark including datasets and implementation of existing algorithms to encourage follow-up researches. Availability: The code and data is available from https://github.com/FudanDISC/DISCOpen-MedBox-DialoDiagnosis Contact: 21210980124@m.fudan.edu.cn Supplementary information: Supplementary data are available at Bioinformatics online.


Spoken Dialogue System for Medical Prescription Acquisition on Smartphone: Development, Corpus and Evaluation

arXiv.org Artificial Intelligence

Hospital information systems (HIS) have become an essential part of healthcare institutions and now incorporate prescribing support software. Prescription support software allows for structured information capture, which improves the safety, appropriateness and efficiency of prescriptions and reduces the number of adverse drug events (ADEs). However, such a system increases the amount of time physicians spend at a computer entering information instead of providing medical care. In addition, any new visiting clinician must learn to manage complex interfaces since each HIS has its own interfaces. In this paper, we present a natural language interface for e-prescribing software in the form of a spoken dialogue system accessible on a smartphone. This system allows prescribers to record their prescriptions verbally, a form of interaction closer to their usual practice. The system extracts the formal representation of the prescription ready to be checked by the prescribing software and uses the dialogue to request mandatory information, correct errors or warn of particular situations. Since, to the best of our knowledge, there is no existing voice-based prescription dialogue system, we present the system developed in a low-resource environment, focusing on dialogue modeling, semantic extraction and data augmentation. The system was evaluated in the wild with 55 participants. This evaluation showed that our system has an average prescription time of 66.15 seconds for physicians and 35.64 seconds for other experts, and a task success rate of 76\% for physicians and 72\% for other experts. All evaluation data were recorded and annotated to form PxCorpus, the first spoken drug prescription corpus that has been made fully available to the community (\url{https://doi.org/10.5281/zenodo.6524162}).


Sentiment Analysis Dataset in Moroccan Dialect: Bridging the Gap Between Arabic and Latin Scripted dialect

arXiv.org Artificial Intelligence

Sentiment analysis, the automated process of determining emotions or opinions expressed in text, has seen extensive exploration in the field of natural language processing. However, one aspect that has remained underrepresented is the sentiment analysis of the Moroccan dialect, which boasts a unique linguistic landscape and the coexistence of multiple scripts. Previous works in sentiment analysis primarily targeted dialects employing Arabic script. While these efforts provided valuable insights, they may not fully capture the complexity of Moroccan web content, which features a blend of Arabic and Latin script. As a result, our study emphasizes the importance of extending sentiment analysis to encompass the entire spectrum of Moroccan linguistic diversity. Central to our research is the creation of the largest public dataset for Moroccan dialect sentiment analysis that incorporates not only Moroccan dialect written in Arabic script but also in Latin letters. By assembling a diverse range of textual data, we were able to construct a dataset with a range of 20 000 manually labeled text in Moroccan dialect and also publicly available lists of stop words in Moroccan dialect. To dive into sentiment analysis, we conducted a comparative study on multiple Machine learning models to assess their compatibility with our dataset. Experiments were performed using both raw and preprocessed data to show the importance of the preprocessing step. We were able to achieve 92% accuracy in our model and to further prove its liability we tested our model on smaller publicly available datasets of Moroccan dialect and the results were favorable.


Detecting agreement in multi-party dialogue: evaluating speaker diarisation versus a procedural baseline to enhance user engagement

arXiv.org Artificial Intelligence

Conversational agents participating in multi-party interactions face significant challenges in dialogue state tracking, since the identity of the speaker adds significant contextual meaning. It is common to utilise diarisation models to identify the speaker. However, it is not clear if these are accurate enough to correctly identify specific conversational events such as agreement or disagreement during a real-time interaction. This study uses a cooperative quiz, where the conversational agent acts as quiz-show host, to determine whether diarisation or a frequency-and-proximity-based method is more accurate at determining agreement, and whether this translates to feelings of engagement from the players. Experimental results show that our procedural system was more engaging to players, and was more accurate at detecting agreement, reaching an average accuracy of 0.44 compared to 0.28 for the diarised system.


Topic model based on co-occurrence word networks for unbalanced short text datasets

arXiv.org Artificial Intelligence

We propose a straightforward solution for detecting scarce topics in unbalanced short-text datasets. Our approach, named CWUTM (Topic model based on co-occurrence word networks for unbalanced short text datasets), Our approach addresses the challenge of sparse and unbalanced short text topics by mitigating the effects of incidental word co-occurrence. This allows our model to prioritize the identification of scarce topics (Low-frequency topics). Unlike previous methods, CWUTM leverages co-occurrence word networks to capture the topic distribution of each word, and we enhanced the sensitivity in identifying scarce topics by redefining the calculation of node activity and normalizing the representation of both scarce and abundant topics to some extent. Moreover, CWUTM adopts Gibbs sampling, similar to LDA, making it easily adaptable to various application scenarios. Our extensive experimental validation on unbalanced short-text datasets demonstrates the superiority of CWUTM compared to baseline approaches in discovering scarce topics. According to the experimental results the proposed model is effective in early and accurate detection of emerging topics or unexpected events on social platforms.