Discourse & Dialogue
Content-Localization based System for Analyzing Sentiment and Hate Behaviors in Low-Resource Dialectal Arabic: English to Levantine and Gulf
Alzamzami, Fatimah, Saddik, Abdulmotaleb El
Even though online social movements can quickly become viral on social media, languages can be a barrier to timely monitoring and analyzing the underlying online social behaviors (OSB). This is especially true for under-resourced languages on social media like dialectal Arabic; the primary language used by Arabs on social media. Therefore, it is crucial to provide solutions to efficiently exploit resources from high-resourced languages to solve language-dependent OSB analysis in under-resourced languages. This paper proposes to localize content of resources in high-resourced languages into under-resourced Arabic dialects. Content localization goes beyond content translation that converts text from one language to another; content localization adapts culture, language nuances and regional preferences from one language to a specific language/dialect. Automating understanding of the natural and familiar day-to-day expressions in different regions, is the key to achieve a wider analysis of OSB especially for smart cities. In this paper, we utilize content-localization based neural machine translation to develop sentiment and hate classifiers for two low-resourced Arabic dialects: Levantine and Gulf. Not only this but we also leverage unsupervised learning to facilitate the analysis of sentiment and hate predictions by inferring hidden topics from the corresponding data and providing coherent interpretations of those topics in their native language/dialects. The experimental evaluations and proof-of-concept COVID-19 case study on real data have validated the effectiveness of our proposed system in precisely distinguishing sentiments and accurately identifying hate content in both Levantine and Gulf Arabic dialects. Our findings shed light on the importance of considering the unique nature of dialects within the same language and ignoring the dialectal aspect would lead to misleading analysis.
Unveiling Public Perceptions: Machine Learning-Based Sentiment Analysis of COVID-19 Vaccines in India
Gupta, Milind, Kaushik, Abhishek
In March 2020, the World Health Organisation declared COVID-19 a global pandemic as it spread to nearly every country. By mid-2021, India had introduced three vaccines: Covishield, Covaxin, and Sputnik. To ensure successful vaccination in a densely populated country like India, understanding public sentiment was crucial. Social media, particularly Reddit with over 430 million users, played a vital role in disseminating information. This study employs data mining techniques to analyze Reddit data and gauge Indian sentiments towards COVID-19 vaccines. Using Python's Text Blob library, comments are annotated to assess general sentiments. Results show that most Reddit users in India expressed neutrality about vaccination, posing a challenge for the Indian government's efforts to vaccinate a significant portion of the population.
nlpBDpatriots at BLP-2023 Task 2: A Transfer Learning Approach to Bangla Sentiment Analysis
Goswami, Dhiman, Raihan, Md Nishat, Puspo, Sadiya Sayara Chowdhury, Zampieri, Marcos
In this paper, we discuss the nlpBDpatriots entry to the shared task on Sentiment Analysis of Bangla Social Media Posts organized at the first workshop on Bangla Language Processing (BLP) co-located with EMNLP. The main objective of this task is to identify the polarity of social media content using a Bangla dataset annotated with positive, neutral, and negative labels provided by the shared task organizers. Our best system for this task is a transfer learning approach with data augmentation which achieved a micro F1 score of 0.71. Our best system ranked 12th among 30 teams that participated in the competition.
Enhancing Sentiment Analysis Results through Outlier Detection Optimization
When dealing with text data containing subjective labels like speaker emotions, inaccuracies or discrepancies among labelers are not uncommon. Such discrepancies can significantly affect the performance of machine learning algorithms. This study investigates the potential of identifying and addressing outliers in text data with subjective labels, aiming to enhance classification outcomes. We utilized the Deep SVDD algorithm, a one-class classification method, to detect outliers in nine text-based emotion and sentiment analysis datasets. By employing both a small-sized language model (DistilBERT base model with 66 million parameters) and non-deep learning machine learning algorithms (decision tree, KNN, Logistic Regression, and LDA) as the classifier, our findings suggest that the removal of outliers can lead to enhanced results in most cases. Additionally, as outliers in such datasets are not necessarily unlearnable, we experienced utilizing a large language model -- DeBERTa v3 large with 131 million parameters, which can capture very complex patterns in data. We continued to observe performance enhancements across multiple datasets.
Lifelong Sequence Generation with Dynamic Module Expansion and Adaptation
Qin, Chengwei, Chen, Chen, Joty, Shafiq
Lifelong sequence generation (LSG), a problem in continual learning, aims to continually train a model on a sequence of generation tasks to learn constantly emerging new generation patterns while avoiding the forgetting of previous knowledge. Existing LSG methods mainly focus on maintaining old knowledge while paying little attention to knowledge transfer across tasks. In contrast, humans can better learn new tasks by leveraging previously acquired knowledge from similar tasks. Inspired by the learning paradigm of humans, we propose Dynamic Module Expansion and Adaptation (DMEA), which enables the model to dynamically determine the architecture for acquiring new knowledge based on task correlation and select the most similar previous tasks to facilitate adaptation to new tasks. In addition, as the learning process can easily be biased towards the current task which might cause more severe forgetting of previously learned knowledge, we propose dynamic gradient scaling to balance the learning of the current task and replayed tasks. With extensive experiments, we demonstrate that DMEA can consistently outperform existing methods in different LSG settings.
LowResource at BLP-2023 Task 2: Leveraging BanglaBert for Low Resource Sentiment Analysis of Bangla Language
This paper describes the system of the LowResource Team for Task 2 of BLP-2023, which involves conducting sentiment analysis on a dataset composed of public posts and comments from diverse social media platforms. Our primary aim is to utilize BanglaBert, a BERT model pre-trained on a large Bangla corpus, using various strategies including fine-tuning, dropping random tokens, and using several external datasets. Our final model is an ensemble of the three best BanglaBert variations. Our system has achieved overall 3rd in the Test Set among 30 participating teams with a score of 0.718. Additionally, we discuss the promising systems that didn't perform well namely task-adaptive pertaining and paraphrasing using BanglaT5. Training codes and external datasets which are used for our system are publicly available at https://github.com/Aunabil4602/bnlp-workshop-task2-2023
Pragmatics in Language Grounding: Phenomena, Tasks, and Modeling Approaches
Fried, Daniel, Tomlin, Nicholas, Hu, Jennifer, Patel, Roma, Nematzadeh, Aida
People rely heavily on context to enrich meaning beyond what is literally said, enabling concise but effective communication. To interact successfully and naturally with people, user-facing artificial intelligence systems will require similar skills in pragmatics: relying on various types of context -- from shared linguistic goals and conventions, to the visual and embodied world -- to use language effectively. We survey existing grounded settings and pragmatic modeling approaches and analyze how the task goals, environmental contexts, and communicative affordances in each work enrich linguistic meaning. We present recommendations for future grounded task design to naturally elicit pragmatic phenomena, and suggest directions that focus on a broader range of communicative contexts and affordances.
Sentiment Analysis of Twitter Posts on Global Conflicts
Sasikumar, Ujwal, Zaman, Ank, Mawlood-Yunis, Abdul-Rahman, Chatterjee, Prosenjit
Sentiment analysis of social media data is an emerging field with vast applications in various domains. In this study, we developed a sentiment analysis model to analyze social media sentiment, especially tweets, during global conflicting scenarios. To establish our research experiment, we identified a recent global dispute incident on Twitter and collected around 31,000 filtered Tweets for several months to analyze human sentiment worldwide.
A Comprehensive Review on Sentiment Analysis: Tasks, Approaches and Applications
Kumar, Sudhanshu, Roy, Partha Pratim, Dogra, Debi Prosad, Kim, Byung-Gyu
Sentiment analysis (SA) is an emerging field in text mining. It is the process of computationally identifying and categorizing opinions expressed in a piece of text over different social media platforms. Social media plays an essential role in knowing the customer mindset towards a product, services, and the latest market trends. Most organizations depend on the customer's response and feedback to upgrade their offered products and services. SA or opinion mining seems to be a promising research area for various domains. It plays a vital role in analyzing big data generated daily in structured and unstructured formats over the internet. This survey paper defines sentiment and its recent research and development in different domains, including voice, images, videos, and text. The challenges and opportunities of sentiment analysis are also discussed in the paper. \keywords{Sentiment Analysis, Machine Learning, Lexicon-based approach, Deep Learning, Natural Language Processing}
SBTRec- A Transformer Framework for Personalized Tour Recommendation Problem with Sentiment Analysis
Ho, Ngai Lam, Lee, Roy Ka-Wei, Lim, Kwan Hui
When traveling to an unfamiliar city for holidays, tourists often rely on guidebooks, travel websites, or recommendation systems to plan their daily itineraries and explore popular points of interest (POIs). However, these approaches may lack optimization in terms of time feasibility, localities, and user preferences. In this paper, we propose the SBTRec algorithm: a BERT-based Trajectory Recommendation with sentiment analysis, for recommending personalized sequences of POIs as itineraries. The key contributions of this work include analyzing users' check-ins and uploaded photos to understand the relationship between POI visits and distance. We introduce SBTRec, which encompasses sentiment analysis to improve recommendation accuracy by understanding users' preferences and satisfaction levels from reviews and comments about different POIs. Our proposed algorithms are evaluated against other sequence prediction methods using datasets from 8 cities. The results demonstrate that SBTRec achieves an average F1 score of 61.45%, outperforming baseline algorithms. The paper further discusses the flexibility of the SBTRec algorithm, its ability to adapt to different scenarios and cities without modification, and its potential for extension by incorporating additional information for more reliable predictions. Overall, SBTRec provides personalized and relevant POI recommendations, enhancing tourists' overall trip experiences. Future work includes fine-tuning personalized embeddings for users, with evaluation of users' comments on POIs,~to further enhance prediction accuracy.