COVID-19 has created a major public health problem worldwide and other problems such as economic crisis, unemployment, mental distress, etc. The pandemic is deadly in the world and involves many people not only with infection but also with problems, stress, wonder, fear, resentment, and hatred. Twitter is a highly influential social media platform and a significant source of health-related information, news, opinion and public sentiment where information is shared by both citizens and government sources. Therefore an effective analysis of COVID-19 tweets is essential for policymakers to make wise decisions. However, it is challenging to identify interesting and useful content from major streams of text to understand people's feelings about the important topics of the COVID-19 tweets. In this paper, we propose a new \textit{framework} for analyzing topic-based sentiments by extracting key topics with significant labels and classifying positive, negative, or neutral tweets on each topic to quickly find common topics of public opinion and COVID-19-related attitudes. While building our model, we take into account hybridization of BiLSTM and GRU structures for sentiment analysis to achieve our goal. The experimental results show that our topic identification method extracts better topic labels and the sentiment analysis approach using our proposed hybrid deep learning model achieves the highest accuracy compared to traditional models.

Lexicon-based sentiment analysis (SA) in finance leverages specialized, manually annotated lexicons created by human experts to extract sentiment from financial texts. Although lexicon-based methods are simple to implement and fast to operate on textual data, they require considerable manual annotation efforts to create, maintain, and update the lexicons. These methods are also considered inferior to the deep learning-based approaches, such as transformer models, which have become dominant in various NLP tasks due to their remarkable performance. However, transformers require extensive data and computational resources for both training and testing. Additionally, they involve significant prediction times, making them unsuitable for real-time production environments or systems with limited processing capabilities. In this paper, we introduce a novel methodology named eXplainable Lexicons (XLex) that combines the advantages of both lexicon-based methods and transformer models. We propose an approach that utilizes transformers and SHapley Additive exPlanations (SHAP) for explainability to learn financial lexicons. Our study presents four main contributions. Firstly, we demonstrate that transformer-aided explainable lexicons can enhance the vocabulary coverage of the benchmark Loughran-McDonald (LM) lexicon, reducing the human involvement in annotating, maintaining, and updating the lexicons. Secondly, we show that the resulting lexicon outperforms the standard LM lexicon in SA of financial datasets. Thirdly, we illustrate that the lexicon-based approach is significantly more efficient in terms of model speed and size compared to transformers. Lastly, the XLex approach is inherently more interpretable than transformer models as lexicon models rely on predefined rules, allowing for better insights into the results of SA and making the XLex approach a viable tool for financial decision-making.

Guided by grammatical structure, words compose to form sentences, and guided by discourse structure, sentences compose to form dialogues and documents. The compositional aspect of sentence and discourse units is often overlooked by machine learning algorithms. A recent initiative called Quantum Natural Language Processing (QNLP) learns word meanings as points in a Hilbert space and acts on them via a translation of grammatical structure into Parametrised Quantum Circuits (PQCs). Previous work extended the QNLP translation to discourse structure using points in a closure of Hilbert spaces. In this paper, we evaluate this translation on a Winograd-style pronoun resolution task. We train a Variational Quantum Classifier (VQC) for binary classification and implement an end-to-end pronoun resolution system. The simulations executed on IBMQ software converged with an F1 score of 87.20%. The model outperformed two out of three classical coreference resolution systems and neared state-of-the-art SpanBERT. A mixed quantum-classical model yet improved these results with an F1 score increase of around 6%.

Multi-turn response selection is a task designed for developing dialogue agents. The performance on this task has a remarkable improvement with pre-trained language models. However, these models simply concatenate the turns in dialogue history as the input and largely ignore the dependencies between the turns. In this paper, we propose a dialogue extraction algorithm to transform a dialogue history into threads based on their dependency relations. Each thread can be regarded as a self-contained sub-dialogue. We also propose Thread-Encoder model to encode threads and candidates into compact representations by pre-trained Transformers and finally get the matching score through an attention layer. The experiments show that dependency relations are helpful for dialogue context understanding, and our model outperforms the state-of-the-art baselines on both DSTC7 and DSTC8*, with competitive results on UbuntuV2.

Welcome to our November 2023 monthly digest, where you can catch up with any AIhub stories you may have missed, peruse the latest news, find out about recent events, and more. This month, we deconstruct sentiment analysis, find out about few-shot learning in medical imaging, investigate rare events, and look forward to our science communication training session at NeurIPS. In their paper The Sentiment Problem: A Critical Survey towards Deconstructing Sentiment Analysis, Pranav Venkit, Mukund Srinath, Sanjana Gautam, Saranya Venkatraman, Vipul Gupta, Rebecca Passonneau and Shomir Wilson present a review of the sociotechnical aspects of sentiment analysis. In this interview, Pranav and Mukund tell us more about sentiment analysis, how they went about surveying the literature, and recommendations for researchers in the field. Deep learning models employed in medical imaging are limited by the lack of annotated images.

Instagram, a social media platform, has in the vicinity of 2 billion active users in 2023. The platform allows users to post photos and videos with one another. However, cyberbullying remains a significant problem for about 50% of young Indonesians. To address this issue, sentiment analysis for comment filtering uses a Support Vector Machine (SVM) and Easy Data Augmentation (EDA). EDA will augment the dataset, enabling robust prediction and analysis of cyberbullying by introducing more variation. Based on the tests, SVM combination with EDA results in a 2.52% increase in the k-Fold Cross Validation score. Our proposed approach shows an improved accuracy of 92.5%, 2.5% higher than that of the existing state-of-the-art method. To maintain the reproducibility and replicability of this research, the source code can be accessed at uns.id/eda_svm.

Sentiment Analysis (SA) is an indispensable task for many real-world applications. Compared to limited resourced languages (i.e., Arabic, Bengali), most of the research on SA are conducted for high resourced languages (i.e., English, Chinese). Moreover, the reasons behind any prediction of the Arabic sentiment analysis methods exploiting advanced artificial intelligence (AI)-based approaches are like black-box - quite difficult to understand. This paper proposes an explainable sentiment classification framework for the Arabic language by introducing a noise layer on Bi-Directional Long Short-Term Memory (BiLSTM) and Convolutional Neural Networks (CNN)-BiLSTM models that overcome over-fitting problem. The proposed framework can explain specific predictions by training a local surrogate explainable model to understand why a particular sentiment (positive or negative) is being predicted. We carried out experiments on public benchmark Arabic SA datasets. The results concluded that adding noise layers improves the performance in sentiment analysis for the Arabic language by reducing overfitting and our method outperformed some known state-of-the-art methods. In addition, the introduced explainability with noise layer could make the model more transparent and accountable and hence help adopting AI-enabled system in practice.

Aspect-based sentiment analysis (ABSA), a nuanced task in text analysis, seeks to discern sentiment orientation linked to specific aspect terms in text. Traditional approaches often overlook or inadequately model the explicit syntactic structures of sentences, crucial for effective aspect term identification and sentiment determination. Addressing this gap, we introduce an innovative model: Syntactic Dependency Enhanced Multi-Task Interaction Architecture (SDEMTIA) for comprehensive ABSA. Our approach innovatively exploits syntactic knowledge (dependency relations and types) using a specialized Syntactic Dependency Embedded Interactive Network (SDEIN). We also incorporate a novel and efficient message-passing mechanism within a multi-task learning framework to bolster learning efficacy. Our extensive experiments on benchmark datasets showcase our model's superiority, significantly surpassing existing methods. Additionally, incorporating BERT as an auxiliary feature extractor further enhances our model's performance.

Artificial intelligence and machine learning have significantly bolstered the technological world. This paper explores the potential of transfer learning in natural language processing focusing mainly on sentiment analysis. The models trained on the big data can also be used where data are scarce. The claim is that, compared to training models from scratch, transfer learning, using pre-trained BERT models, can increase sentiment classification accuracy. The study adopts a sophisticated experimental design that uses the IMDb dataset of sentimentally labelled movie reviews. Pre-processing includes tokenization and encoding of text data, making it suitable for NLP models. The dataset is used on a BERT based model, measuring its performance using accuracy. The result comes out to be 100 per cent accurate. Although the complete accuracy could appear impressive, it might be the result of overfitting or a lack of generalization. Further analysis is required to ensure the model's ability to handle diverse and unseen data. The findings underscore the effectiveness of transfer learning in NLP, showcasing its potential to excel in sentiment analysis tasks. However, the research calls for a cautious interpretation of perfect accuracy and emphasizes the need for additional measures to validate the model's generalization.

Product reviews often contain a large number of implicit aspects and object-attribute co-existence cases. Unfortunately, many existing studies in Aspect-Based Sentiment Analysis (ABSA) have overlooked this issue, which can make it difficult to extract opinions comprehensively and fairly. In this paper, we propose a new task called Entity-Aspect-Opinion-Sentiment Quadruple Extraction (EASQE), which aims to hierarchically decompose aspect terms into entities and aspects to avoid information loss, non-exclusive annotations, and opinion misunderstandings in ABSA tasks. To facilitate research in this new task, we have constructed four datasets (Res14-EASQE, Res15-EASQE, Res16-EASQE, and Lap14-EASQE) based on the SemEval Restaurant and Laptop datasets. We have also proposed a novel two-stage sequence-tagging based Trigger-Opinion framework as the baseline for the EASQE task. Empirical evaluations show that our Trigger-Opinion framework can generate satisfactory EASQE results and can also be applied to other ABSA tasks, significantly outperforming state-of-the-art methods. We have made the four datasets and source code of Trigger-Opinion publicly available to facilitate further research in this area.