Discourse & Dialogue
Algorithms for automatic intents extraction and utterances classification for goal-oriented dialogue systems
Legashev, Leonid, Shukhman, Alexander, Zhigalov, Arthur
Modern machine learning techniques in the natural language processing domain can be used to automatically generate scripts for goal-oriented dialogue systems. The current article presents a general framework for studying the automatic generation of scripts for goal-oriented dialogue systems. A method for preprocessing dialog data sets in JSON format is described. A comparison is made of two methods for extracting user intent based on BERTopic and latent Dirichlet allocation. A comparison has been made of two implemented algorithms for classifying statements of users of a goal-oriented dialogue system based on logistic regression and BERT transformer models. The BERT transformer approach using the bert-base-uncased model showed better results for the three metrics Precision (0.80), F1-score (0.78) and Matthews correlation coefficient (0.74) in comparison with other methods.
A Novel Energy based Model Mechanism for Multi-modal Aspect-Based Sentiment Analysis
Peng, Tianshuo, Li, Zuchao, Wang, Ping, Zhang, Lefei, Zhao, Hai
Multi-modal aspect-based sentiment analysis (MABSA) has recently attracted increasing attention. The span-based extraction methods, such as FSUIE, demonstrate strong performance in sentiment analysis due to their joint modeling of input sequences and target labels. However, previous methods still have certain limitations: (i) They ignore the difference in the focus of visual information between different analysis targets (aspect or sentiment). (ii) Combining features from uni-modal encoders directly may not be sufficient to eliminate the modal gap and can cause difficulties in capturing the image-text pairwise relevance. (iii) Existing span-based methods for MABSA ignore the pairwise relevance of target span boundaries. To tackle these limitations, we propose a novel framework called DQPSA for multi-modal sentiment analysis. Specifically, our model contains a Prompt as Dual Query (PDQ) module that uses the prompt as both a visual query and a language query to extract prompt-aware visual information and strengthen the pairwise relevance between visual information and the analysis target. Additionally, we introduce an Energy-based Pairwise Expert (EPE) module that models the boundaries pairing of the analysis target from the perspective of an Energy-based Model. This expert predicts aspect or sentiment span based on pairwise stability. Experiments on three widely used benchmarks demonstrate that DQPSA outperforms previous approaches and achieves a new state-of-the-art performance.
ComOM at VLSP 2023: A Dual-Stage Framework with BERTology and Unified Multi-Task Instruction Tuning Model for Vietnamese Comparative Opinion Mining
Van Thin, Dang, Hao, Duong Ngoc, Nguyen, Ngan Luu-Thuy
The ComOM shared task aims to extract comparative opinions from product reviews in Vietnamese language. There are two sub-tasks, including (1) Comparative Sentence Identification (CSI) and (2) Comparative Element Extraction (CEE). The first task is to identify whether the input is a comparative review, and the purpose of the second task is to extract the quintuplets mentioned in the comparative review. To address this task, our team proposes a two-stage system based on fine-tuning a BERTology model for the CSI task and unified multi-task instruction tuning for the CEE task. Besides, we apply the simple data augmentation technique to increase the size of the dataset for training our model in the second stage. Experimental results show that our approach outperforms the other competitors and has achieved the top score on the official private test.
Learning Language-guided Adaptive Hyper-modality Representation for Multimodal Sentiment Analysis
Zhang, Haoyu, Wang, Yu, Yin, Guanghao, Liu, Kejun, Liu, Yuanyuan, Yu, Tianshu
Though Multimodal Sentiment Analysis (MSA) proves effective by utilizing rich information from multiple sources (e.g., language, video, and audio), the potential sentiment-irrelevant and conflicting information across modalities may hinder the performance from being further improved. To alleviate this, we present Adaptive Language-guided Multimodal Transformer (ALMT), which incorporates an Adaptive Hyper-modality Learning (AHL) module to learn an irrelevance/conflict-suppressing representation from visual and audio features under the guidance of language features at different scales. With the obtained hyper-modality representation, the model can obtain a complementary and joint representation through multimodal fusion for effective MSA. In practice, ALMT achieves state-of-the-art performance on several popular datasets (e.g., MOSI, MOSEI and CH-SIMS) and an abundance of ablation demonstrates the validity and necessity of our irrelevance/conflict suppression mechanism.
Continual Dialogue State Tracking via Example-Guided Question Answering
Cho, Hyundong, Madotto, Andrea, Lin, Zhaojiang, Chandu, Khyathi Raghavi, Kottur, Satwik, Xu, Jing, May, Jonathan, Sankar, Chinnadhurai
Dialogue systems are frequently updated to accommodate new services, but naively updating them by continually training with data for new services in diminishing performance on previously learnt services. Motivated by the insight that dialogue state tracking (DST), a crucial component of dialogue systems that estimates the user's goal as a conversation proceeds, is a simple natural language understanding task, we propose reformulating it as a bundle of granular example-guided question answering tasks to minimize the task shift between services and thus benefit continual learning. Our approach alleviates service-specific memorization and teaches a model to contextualize the given question and example to extract the necessary information from the conversation. We find that a model with just 60M parameters can achieve a significant boost by learning to learn from in-context examples retrieved by a retriever trained to identify turns with similar dialogue state changes. Combining our method with dialogue-level memory replay, our approach attains state of the art performance on DST continual learning metrics without relying on any complex regularization or parameter expansion methods.
Deep Learning-based Sentiment Classification: A Comparative Survey
Kayed, Mohamed, Díaz-Redondo, Rebeca P., Mabrouk, Alhassan
Recently, Deep Learning (DL) approaches have been applied to solve the Sentiment Classification (SC) problem, which is a core task in reviews mining or Sentiment Analysis (SA). The performances of these approaches are affected by different factors. This paper addresses these factors and classifies them into three categories: data preparation based factors, feature representation based factors and the classification techniques based factors. The paper is a comprehensive literature-based survey that compares the performance of more than 100 DL-based SC approaches by using 21 public datasets of reviews given by customers within three specific application domains (products, movies and restaurants). These 21 datasets have different characteristics (balanced/imbalanced, size, etc.) to give a global vision for our study. The comparison explains how the proposed factors quantitatively affect the performance of the studied DL-based SC approaches.
Multimodal Sentiment Analysis: Perceived vs Induced Sentiments
Aggarwal, Aditi, Varshney, Deepika, Patel, Saurabh
This information gives rise to a variety of opinions, reflecting both positive and negative viewpoints. GIFs stand out as a multimedia format offering a visually engaging way for users to communicate. In this research, we propose a multimodal framework that integrates visual and textual features to predict the GIF sentiment. It also incorporates attributes including face emotion detection and OCR generated captions to capture the semantic aspects of the GIF. The developed classifier achieves an accuracy of 82.7% on Twitter GIFs, which is an improvement over state-of-the-art models. Moreover, we have based our research on the ReactionGIF dataset, analysing the variance in sentiment perceived by the author and sentiment induced in the reader.
Label Smoothing for Enhanced Text Sentiment Classification
Label smoothing (LS) proceeds by using soft targets that are a weighted average of the hard Label smoothing is a widely used technique targets and the uniform distribution over labels in various domains, such as image (Müller et al., 2019; Lienen and Hüllermeier, classification and speech recognition, 2021). This technique lessens the disparity between known for effectively combating model the top probability estimate and the remaining overfitting. However, there is few research ones, thereby acting as a barrier to the model on its application to text sentiment from generating extremely confident predictions, classification. To fill in the gap, this consequently decreasing the model's likelihood of study investigates the implementation of becoming excessively tailored to the training data label smoothing for sentiment classification (Lukasik et al., 2020; Gao et al., 2020).
BELT:Bootstrapping Electroencephalography-to-Language Decoding and Zero-Shot Sentiment Classification by Natural Language Supervision
Zhou, Jinzhao, Duan, Yiqun, Chang, Yu-Cheng, Wang, Yu-Kai, Lin, Chin-Teng
This paper presents BELT, a novel model and learning framework for the pivotal topic of brain-to-language translation research. The translation from noninvasive brain signals into readable natural language has the potential to promote the application scenario as well as the development of brain-computer interfaces (BCI) as a whole. The critical problem in brain signal decoding or brain-to-language translation is the acquisition of semantically appropriate and discriminative EEG representation from a dataset of limited scale and quality. The proposed BELT method is a generic and efficient framework that bootstraps EEG representation learning using off-the-shelf large-scale pretrained language models (LMs). With a large LM's capacity for understanding semantic information and zero-shot generalization, BELT utilizes large LMs trained on Internet-scale datasets to bring significant improvements to the understanding of EEG signals. In particular, the BELT model is composed of a deep conformer encoder and a vector quantization encoder. Semantical EEG representation is achieved by a contrastive learning step that provides natural language supervision. We achieve state-of-the-art results on two featuring brain decoding tasks including the brain-to-language translation and zero-shot sentiment classification. Specifically, our model surpasses the baseline model on both tasks by 5.45% and over 10% and archives a 42.31% BLEU-1 score and 67.32% precision on the main evaluation metrics for translation and zero-shot sentiment classification respectively.
TOD-Flow: Modeling the Structure of Task-Oriented Dialogues
Sohn, Sungryull, Lyu, Yiwei, Liu, Anthony, Logeswaran, Lajanugen, Kim, Dong-Ki, Shim, Dongsub, Lee, Honglak
Task-Oriented Dialogue (TOD) systems have become crucial components in interactive artificial intelligence applications. While recent advances have capitalized on pre-trained language models (PLMs), they exhibit limitations regarding transparency and controllability. To address these challenges, we propose a novel approach focusing on inferring the TOD-Flow graph from dialogue data annotated with dialog acts, uncovering the underlying task structure in the form of a graph. The inferred TOD-Flow graph can be easily integrated with any dialogue model to improve its prediction performance, transparency, and controllability. Our TOD-Flow graph learns what a model can, should, and should not predict, effectively reducing the search space and providing a rationale for the model's prediction. We show that the proposed TOD-Flow graph better resembles human-annotated graphs compared to prior approaches. Furthermore, when combined with several dialogue policies and end-to-end dialogue models, we demonstrate that our approach significantly improves dialog act classification and end-to-end response generation performance in the MultiWOZ and SGD benchmarks. Code available at: https://github.com/srsohn/TOD-Flow