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 Discourse & Dialogue


Team Flow at DRC2023: Building Common Ground and Text-based Turn-taking in a Travel Agent Spoken Dialogue System

arXiv.org Artificial Intelligence

At the Dialogue Robot Competition 2023 (DRC2023), which was held to improve the capability of dialogue robots, our team developed a system that could build common ground and take more natural turns based on user utterance texts. Our system generated queries for sightseeing spot searches using the common ground and engaged in dialogue while waiting for user comprehension.


Exploiting Contextual Target Attributes for Target Sentiment Classification

arXiv.org Artificial Intelligence

Existing PTLM-based models for TSC can be categorized into two groups: 1) fine-tuning-based models that adopt PTLM as the context encoder; 2) prompting-based models that transfer the classification task to the text/word generation task. In this paper, we present a new perspective of leveraging PTLM for TSC: simultaneously leveraging the merits of both language modeling and explicit target-context interactions via contextual target attributes. Specifically, we design the domain- and target-constrained cloze test, which can leverage the PTLMs' strong language modeling ability to generate the given target's attributes pertaining to the review context. The attributes contain the background and property information of the target, which can help to enrich the semantics of the review context and the target. To exploit the attributes for tackling TSC, we first construct a heterogeneous information graph by treating the attributes as nodes and combining them with (1) the syntax graph automatically produced by the off-the-shelf dependency parser and (2) the semantics graph of the review context, which is derived from the self-attention mechanism. Then we propose a heterogeneous information gated graph convolutional network to model the interactions among the attribute information, the syntactic information, and the contextual information. The experimental results on three benchmark datasets demonstrate the superiority of our model, which achieves new state-of-the-art performance.


Contrastive variational information bottleneck for aspect-based sentiment analysis

arXiv.org Artificial Intelligence

Deep learning techniques have dominated the literature on aspect-based sentiment analysis (ABSA), achieving state-of-the-art performance. However, deep models generally suffer from spurious correlations between input features and output labels, which hurts the robustness and generalization capability by a large margin. In this paper, we propose to reduce spurious correlations for ABSA, via a novel Contrastive Variational Information Bottleneck framework (called CVIB). The proposed CVIB framework is composed of an original network and a self-pruned network, and these two networks are optimized simultaneously via contrastive learning. Concretely, we employ the Variational Information Bottleneck (VIB) principle to learn an informative and compressed network (self-pruned network) from the original network, which discards the superfluous patterns or spurious correlations between input features and prediction labels. Then, self-pruning contrastive learning is devised to pull together semantically similar positive pairs and push away dissimilar pairs, where the representations of the anchor learned by the original and self-pruned networks respectively are regarded as a positive pair while the representations of two different sentences within a mini-batch are treated as a negative pair. To verify the effectiveness of our CVIB method, we conduct extensive experiments on five benchmark ABSA datasets and the experimental results show that our approach achieves better performance than the strong competitors in terms of overall prediction performance, robustness, and generalization. Code and data to reproduce the results in this paper is available at: https://github.com/shesshan/CVIB.


Evaluating Task-oriented Dialogue Systems: A Systematic Review of Measures, Constructs and their Operationalisations

arXiv.org Artificial Intelligence

This review gives an extensive overview of evaluation methods for task-oriented dialogue systems, paying special attention to practical applications of dialogue systems, for example for customer service. The review (1) provides an overview of the used constructs and metrics in previous work, (2) discusses challenges in the context of dialogue system evaluation and (3) develops a research agenda for the future of dialogue system evaluation. We conducted a systematic review of four databases (ACL, ACM, IEEE and Web of Science), which after screening resulted in 122 studies. Those studies were carefully analysed for the constructs and methods they proposed for evaluation. We found a wide variety in both constructs and methods. Especially the operationalisation is not always clearly reported. We hope that future work will take a more critical approach to the operationalisation and specification of the used constructs. To work towards this aim, this review ends with recommendations for evaluation and suggestions for outstanding questions.


Explainable Multimodal Sentiment Analysis on Bengali Memes

arXiv.org Artificial Intelligence

Memes have become a distinctive and effective form of communication in the digital era, attracting online communities and cutting across cultural barriers. Even though memes are frequently linked with humor, they have an amazing capacity to convey a wide range of emotions, including happiness, sarcasm, frustration, and more. Understanding and interpreting the sentiment underlying memes has become crucial in the age of information. Previous research has explored text-based, image-based, and multimodal approaches, leading to the development of models like CAPSAN and PromptHate for detecting various meme categories. However, the study of low-resource languages like Bengali memes remains scarce, with limited availability of publicly accessible datasets. A recent contribution includes the introduction of the MemoSen dataset. However, the achieved accuracy is notably low, and the dataset suffers from imbalanced distribution. In this study, we employed a multimodal approach using ResNet50 and BanglishBERT and achieved a satisfactory result of 0.71 weighted F1-score, performed comparison with unimodal approaches, and interpreted behaviors of the models using explainable artificial intelligence (XAI) techniques.


MixEHR-SurG: a joint proportional hazard and guided topic model for inferring mortality-associated topics from electronic health records

arXiv.org Artificial Intelligence

Objective: To improve survival analysis using EHR data, we aim to develop a supervised topic model called MixEHR-SurG to simultaneously integrate heterogeneous EHR data and model survival hazard. Materials and Methods: Our technical contributions are three-folds: (1) integrating EHR topic inference with Cox proportional hazards likelihood; (2) inferring patient-specific topic hyperparameters using the PheCode concepts such that each topic can be identified with exactly one PheCode-associated phenotype; (3) multi-modal survival topic inference. This leads to a highly interpretable survival and guided topic model that can infer PheCode-specific phenotype topics associated with patient mortality. We evaluated MixEHR-G using a simulated dataset and two real-world EHR datasets: the Quebec Congenital Heart Disease (CHD) data consisting of 8,211 subjects with 75,187 outpatient claim data of 1,767 unique ICD codes; the MIMIC-III consisting of 1,458 subjects with multi-modal EHR records. Results: Compared to the baselines, MixEHR-G achieved a superior dynamic AUROC for mortality prediction, with a mean AUROC score of 0.89 in the simulation dataset and a mean AUROC of 0.645 on the CHD dataset. Qualitatively, MixEHR-G associates severe cardiac conditions with high mortality risk among the CHD patients after the first heart failure hospitalization and critical brain injuries with increased mortality among the MIMIC-III patients after their ICU discharge. Conclusion: The integration of the Cox proportional hazards model and EHR topic inference in MixEHR-SurG led to not only competitive mortality prediction but also meaningful phenotype topics for systematic survival analysis. The software is available at GitHub: https://github.com/li-lab-mcgill/MixEHR-SurG.


Geo-located Aspect Based Sentiment Analysis (ABSA) for Crowdsourced Evaluation of Urban Environments

arXiv.org Artificial Intelligence

Sentiment analysis methods are rapidly being adopted by the field of Urban Design and Planning, for the crowdsourced evaluation of urban environments. However, most models used within this domain are able to identify positive or negative sentiment associated with a textual appraisal as a whole, without inferring information about specific urban aspects contained within it, or the sentiment associated with them. While Aspect Based Sentiment Analysis (ABSA) is becoming increasingly popular, most existing ABSA models are trained on non-urban themes such as restaurants, electronics, consumer goods and the like. This body of research develops an ABSA model capable of extracting urban aspects contained within geo-located textual urban appraisals, along with corresponding aspect sentiment classification. We annotate a dataset of 2500 crowdsourced reviews of public parks, and train a Bidirectional Encoder Representations from Transformers (BERT) model with Local Context Focus (LCF) on this data. Our model achieves significant improvement in prediction accuracy on urban reviews, for both Aspect Term Extraction (ATE) and Aspect Sentiment Classification (ASC) tasks. For demonstrative analysis, positive and negative urban aspects across Boston are spatially visualized. We hope that this model is useful for designers and planners for fine-grained urban sentiment evaluation.


Emotion Rendering for Conversational Speech Synthesis with Heterogeneous Graph-Based Context Modeling

arXiv.org Artificial Intelligence

Conversational Speech Synthesis (CSS) aims to accurately express an utterance with the appropriate prosody and emotional inflection within a conversational setting. While recognising the significance of CSS task, the prior studies have not thoroughly investigated the emotional expressiveness problems due to the scarcity of emotional conversational datasets and the difficulty of stateful emotion modeling. In this paper, we propose a novel emotional CSS model, termed ECSS, that includes two main components: 1) to enhance emotion understanding, we introduce a heterogeneous graph-based emotional context modeling mechanism, which takes the multi-source dialogue history as input to model the dialogue context and learn the emotion cues from the context; 2) to achieve emotion rendering, we employ a contrastive learning-based emotion renderer module to infer the accurate emotion style for the target utterance. To address the issue of data scarcity, we meticulously create emotional labels in terms of category and intensity, and annotate additional emotional information on the existing conversational dataset (DailyTalk). Both objective and subjective evaluations suggest that our model outperforms the baseline models in understanding and rendering emotions. These evaluations also underscore the importance of comprehensive emotional annotations. Code and audio samples can be found at: https://github.com/walker-hyf/ECSS.


Analyzing Public Reactions, Perceptions, and Attitudes during the MPox Outbreak: Findings from Topic Modeling of Tweets

arXiv.org Artificial Intelligence

The recent outbreak of the MPox virus has resulted in a tremendous increase in the usage of Twitter. Prior works in this area of research have primarily focused on the sentiment analysis and content analysis of these Tweets, and the few works that have focused on topic modeling have multiple limitations. This paper aims to address this research gap and makes two scientific contributions to this field. First, it presents the results of performing Topic Modeling on 601,432 Tweets about the 2022 Mpox outbreak that were posted on Twitter between 7 May 2022 and 3 March 2023. The results indicate that the conversations on Twitter related to Mpox during this time range may be broadly categorized into four distinct themes - Views and Perspectives about Mpox, Updates on Cases and Investigations about Mpox, Mpox and the LGBTQIA+ Community, and Mpox and COVID-19. Second, the paper presents the findings from the analysis of these Tweets. The results show that the theme that was most popular on Twitter (in terms of the number of Tweets posted) during this time range was Views and Perspectives about Mpox. This was followed by the theme of Mpox and the LGBTQIA+ Community, which was followed by the themes of Mpox and COVID-19 and Updates on Cases and Investigations about Mpox, respectively. Finally, a comparison with related studies in this area of research is also presented to highlight the novelty and significance of this research work.


PowMix: A Versatile Regularizer for Multimodal Sentiment Analysis

arXiv.org Artificial Intelligence

Multimodal sentiment analysis (MSA) leverages heterogeneous data sources to interpret the complex nature of human sentiments. Despite significant progress in multimodal architecture design, the field lacks comprehensive regularization methods. This paper introduces PowMix, a versatile embedding space regularizer that builds upon the strengths of unimodal mixing-based regularization approaches and introduces novel algorithmic components that are specifically tailored to multimodal tasks. PowMix is integrated before the fusion stage of multimodal architectures and facilitates intra-modal mixing, such as mixing text with text, to act as a regularizer. PowMix consists of five components: 1) a varying number of generated mixed examples, 2) mixing factor reweighting, 3) anisotropic mixing, 4) dynamic mixing, and 5) cross-modal label mixing. Extensive experimentation across benchmark MSA datasets and a broad spectrum of diverse architectural designs demonstrate the efficacy of PowMix, as evidenced by consistent performance improvements over baselines and existing mixing methods. An in-depth ablation study highlights the critical contribution of each PowMix component and how they synergistically enhance performance. Furthermore, algorithmic analysis demonstrates how PowMix behaves in different scenarios, particularly comparing early versus late fusion architectures. Notably, PowMix enhances overall performance without sacrificing model robustness or magnifying text dominance. It also retains its strong performance in situations of limited data. Our findings position PowMix as a promising versatile regularization strategy for MSA. Code will be made available.