Discourse & Dialogue
A Comparative Analysis of Noise Reduction Methods in Sentiment Analysis on Noisy Bangla Texts
Elahi, Kazi Toufique, Rahman, Tasnuva Binte, Shahriar, Shakil, Sarker, Samir, Shawon, Md. Tanvir Rouf, Shahariar, G. M.
While Bangla is considered a language with limited resources, sentiment analysis has been a subject of extensive research in the literature. Nevertheless, there is a scarcity of exploration into sentiment analysis specifically in the realm of noisy Bangla texts. In this paper, we introduce a dataset (NC-SentNoB) that we annotated manually to identify ten different types of noise found in a pre-existing sentiment analysis dataset comprising of around 15K noisy Bangla texts. At first, given an input noisy text, we identify the noise type, addressing this as a multi-label classification task. Then, we introduce baseline noise reduction methods to alleviate noise prior to conducting sentiment analysis. Finally, we assess the performance of fine-tuned sentiment analysis models with both noisy and noise-reduced texts to make comparisons. The experimental findings indicate that the noise reduction methods utilized are not satisfactory, highlighting the need for more suitable noise reduction methods in future research endeavors. We have made the implementation and dataset presented in this paper publicly available at https://github.com/ktoufiquee/A-Comparative-Analysis-of-Noise-Reduction-Methods-in-Sentiment-Analysis-on-Noisy-Bangla-Texts
TA&AT: Enhancing Task-Oriented Dialog with Turn-Level Auxiliary Tasks and Action-Tree Based Scheduled Sampling
Liu, Longxiang, Li, Xiuxing, Feng, Yang
Task-oriented dialog systems have witnessed substantial progress due to conversational pre-training techniques. Yet, two significant challenges persist. First, most systems primarily utilize the latest turn's state label for the generator. This practice overlooks the comprehensive value of state labels in boosting the model's understanding for future generations. Second, an overreliance on generated policy often leads to error accumulation, resulting in suboptimal responses when adhering to incorrect actions. To combat these challenges, we propose turn-level multi-task objectives for the encoder. With the guidance of essential information from labeled intermediate states, we establish a more robust representation for both understanding and generation. For the decoder, we introduce an action tree-based scheduled sampling technique. Specifically, we model the hierarchical policy as trees and utilize the similarity between trees to sample negative policy based on scheduled sampling, hoping the model to generate invariant responses under perturbations. This method simulates potential pitfalls by sampling similar negative policy, bridging the gap between task-oriented dialog training and inference. Among methods without continual pre-training, our approach achieved state-of-the-art (SOTA) performance on the MultiWOZ dataset series and was also competitive with pre-trained SOTA methods.
CERM: Context-aware Literature-based Discovery via Sentiment Analysis
Young, Julio Christian, Akujuobi, Uchenna
Driven by the abundance of biomedical publications, we introduce a sentiment analysis task to understand food-health relationship. Prior attempts to incorporate health into recipe recommendation and analysis systems have primarily focused on ingredient nutritional components or utilized basic computational models trained on curated labeled data. Enhanced models that capture the inherent relationship between food ingredients and biomedical concepts can be more beneficial for food-related research, given the wealth of information in biomedical texts. Considering the costly data labeling process, these models should effectively utilize both labeled and unlabeled data. This paper introduces Entity Relationship Sentiment Analysis (ERSA), a new task that captures the sentiment of a text based on an entity pair. ERSA extends the widely studied Aspect Based Sentiment Analysis (ABSA) task. Specifically, our study concentrates on the ERSA task applied to biomedical texts, focusing on (entity-entity) pairs of biomedical and food concepts. ERSA poses a significant challenge compared to traditional sentiment analysis tasks, as sentence sentiment may not align with entity relationship sentiment. Additionally, we propose CERM, a semi-supervised architecture that combines different word embeddings to enhance the encoding of the ERSA task. Experimental results showcase the model's efficiency across diverse learning scenarios.
Navigating the Post-API Dilemma Search Engine Results Pages Present a Biased View of Social Media Data
Recent decisions to discontinue access to social media APIs are having detrimental effects on Internet research and the field of computational social science as a whole. This lack of access to data has been dubbed the Post-API era of Internet research. Fortunately, popular search engines have the means to crawl, capture, and surface social media data on their Search Engine Results Pages (SERP) if provided the proper search query, and may provide a solution to this dilemma. In the present work we ask: does SERP provide a complete and unbiased sample of social media data? Is SERP a viable alternative to direct API-access? To answer these questions, we perform a comparative analysis between (Google) SERP results and nonsampled data from Reddit and Twitter/X. We find that SERP results are highly biased in favor of popular posts; against political, pornographic, and vulgar posts; are more positive in their sentiment; and have large topical gaps. Overall, we conclude that SERP is not a viable alternative to social media API access.
A Survey on Neural Topic Models: Methods, Applications, and Challenges
Wu, Xiaobao, Nguyen, Thong, Luu, Anh Tuan
Topic models have been prevalent for decades to discover latent topics and infer topic proportions of documents in an unsupervised fashion. They have been widely used in various applications like text analysis and context recommendation. Recently, the rise of neural networks has facilitated the emergence of a new research field -- Neural Topic Models (NTMs). Different from conventional topic models, NTMs directly optimize parameters without requiring model-specific derivations. This endows NTMs with better scalability and flexibility, resulting in significant research attention and plentiful new methods and applications. In this paper, we present a comprehensive survey on neural topic models concerning methods, applications, and challenges. Specifically, we systematically organize current NTM methods according to their network structures and introduce the NTMs for various scenarios like short texts and cross-lingual documents. We also discuss a wide range of popular applications built on NTMs. Finally, we highlight the challenges confronted by NTMs to inspire future research.
Bloom-epistemic and sentiment analysis hierarchical classification in course discussion forums
Toba, H., Hernita, Y. T., Ayub, M., Wijanto, M. C.
Online discussion forums are widely used for active textual interaction between lecturers and students, and to see how the students have progressed in a learning process. The objective of this study is to compare appropriate machine-learning models to assess sentiments and Bloom\'s epistemic taxonomy based on textual comments in educational discussion forums. Our proposed method is called the hierarchical approach of Bloom-Epistemic and Sentiment Analysis (BE-Sent). The research methodology consists of three main steps. The first step is the data collection from the internal discussion forum and YouTube comments of a Web Programming channel. The next step is text preprocessing to annotate the text and clear unimportant words. Furthermore, with the text dataset that has been successfully cleaned, sentiment analysis and epistemic categorization will be done in each sentence of the text. Sentiment analysis is divided into three categories: positive, negative, and neutral. Bloom\'s epistemic is divided into six categories: remembering, understanding, applying, analyzing, evaluating, and creating. This research has succeeded in producing a course learning subsystem that assesses opinions based on text reviews of discussion forums according to the category of sentiment and epistemic analysis.
Dynamic embedded topic models and change-point detection for exploring literary-historical hypotheses
We present a novel combination of dynamic embedded topic models and change-point detection to explore diachronic change of lexical semantic modality in classical and early Christian Latin. We demonstrate several methods for finding and characterizing patterns in the output, and relating them to traditional scholarship in Comparative Literature and Classics. This simple approach to unsupervised models of semantic change can be applied to any suitable corpus, and we conclude with future directions and refinements aiming to allow noisier, less-curated materials to meet that threshold.
A Comprehensive View of the Biases of Toxicity and Sentiment Analysis Methods Towards Utterances with African American English Expressions
Resende, Guilherme H., Nery, Luiz F., Benevenuto, Fabrício, Zannettou, Savvas, Figueiredo, Flavio
Language is a dynamic aspect of our culture that changes when expressed in different technologies/communities. Online social networks have enabled the diffusion and evolution of different dialects, including African American English (AAE). However, this increased usage is not without barriers. One particular barrier is how sentiment (Vader, TextBlob, and Flair) and toxicity (Google's Perspective and the open-source Detoxify) methods present biases towards utterances with AAE expressions. Consider Google's Perspective to understand bias. Here, an utterance such as ``All n*ggers deserve to die respectfully. The police murder us.'' it reaches a higher toxicity than ``African-Americans deserve to die respectfully. The police murder us.''. This score difference likely arises because the tool cannot understand the re-appropriation of the term ``n*gger''. One explanation for this bias is that AI models are trained on limited datasets, and using such a term in training data is more likely to appear in a toxic utterance. While this may be plausible, the tool will make mistakes regardless. Here, we study bias on two Web-based (YouTube and Twitter) datasets and two spoken English datasets. Our analysis shows how most models present biases towards AAE in most settings. We isolate the impact of AAE expression usage via linguistic control features from the Linguistic Inquiry and Word Count (LIWC) software, grammatical control features extracted via Part-of-Speech (PoS) tagging from Natural Language Processing (NLP) models, and the semantic of utterances by comparing sentence embeddings from recent language models. We present consistent results on how a heavy usage of AAE expressions may cause the speaker to be considered substantially more toxic, even when speaking about nearly the same subject. Our study complements similar analyses focusing on small datasets and/or one method only.
An Analysis of User Behaviors for Objectively Evaluating Spoken Dialogue Systems
Inoue, Koji, Lala, Divesh, Ochi, Keiko, Kawahara, Tatsuya, Skantze, Gabriel
Establishing evaluation schemes for spoken dialogue systems is important, but it can also be challenging. While subjective evaluations are commonly used in user experiments, objective evaluations are necessary for research comparison and reproducibility. To address this issue, we propose a framework for indirectly but objectively evaluating systems based on users' behaviors. In this paper, to this end, we investigate the relationship between user behaviors and subjective evaluation scores in social dialogue tasks: attentive listening, job interview, and first-meeting conversation. The results reveal that in dialogue tasks where user utterances are primary, such as attentive listening and job interview, indicators like the number of utterances and words play a significant role in evaluation. Observing disfluency also can indicate the effectiveness of formal tasks, such as job interview. On the other hand, in dialogue tasks with high interactivity, such as first-meeting conversation, behaviors related to turn-taking, like average switch pause length, become more important. These findings suggest that selecting appropriate user behaviors can provide valuable insights for objective evaluation in each social dialogue task.
Longitudinal Sentiment Classification of Reddit Posts
Nwaoha, Fabian, Gaffar, Ziyad, Chun, Ho Joon, Sokolova, Marina
We report results of a longitudinal sentiment classification of Reddit posts written by students of four major Canadian universities. We work with the texts of the posts, concentrating on the years 2020-2023. By finely tuning a sentiment threshold to a range of [-0.075,0.075], we successfully built classifiers proficient in categorizing post sentiments into positive and negative categories. Noticeably, our sentiment classification results are consistent across the four university data sets.