Discourse & Dialogue
With a Little Help from my (Linguistic) Friends: Topic Segmentation of Multi-party Casual Conversations
Decker, Amandine, Amblard, Maxime
Topics play an important role in the global organisation of a conversation as what is currently discussed constrains the possible contributions of the participant. Understanding the way topics are organised in interaction would provide insight on the structure of dialogue beyond the sequence of utterances. However, studying this high-level structure is a complex task that we try to approach by first segmenting dialogues into smaller topically coherent sets of utterances. Understanding the interactions between these segments would then enable us to propose a model of topic organisation at a dialogue level. In this paper we work with open-domain conversations and try to reach a comparable level of accuracy as recent machine learning based topic segmentation models but with a formal approach. The features we identify as meaningful for this task help us understand better the topical structure of a conversation.
A Quantitative Discourse Analysis of Asian Workers in the US Historical Newspapers
Warning: This paper contains examples of offensive language targetting marginalized population. The digitization of historical texts invites researchers to explore the large-scale corpus of historical texts with computational methods. In this study, we present computational text analysis on a relatively understudied topic of how Asian workers are represented in historical newspapers in the United States. We found that the word "coolie" was semantically different in some States (e.g., Massachusetts, Rhode Island, Wyoming, Oklahoma, and Arkansas) with the different discourses around coolie. We also found that then-Confederate newspapers and then-Union newspapers formed distinctive discourses by measuring over-represented words. Newspapers from then-Confederate States associated coolie with slavery-related words. In addition, we found Asians were perceived to be inferior to European immigrants and subjected to the target of racism. This study contributes to supplementing the qualitative analysis of racism in the United States with quantitative discourse analysis.
Zero-shot Sentiment Analysis in Low-Resource Languages Using a Multilingual Sentiment Lexicon
Koto, Fajri, Beck, Tilman, Talat, Zeerak, Gurevych, Iryna, Baldwin, Timothy
Improving multilingual language models capabilities in low-resource languages is generally difficult due to the scarcity of large-scale data in those languages. In this paper, we relax the reliance on texts in low-resource languages by using multilingual lexicons in pretraining to enhance multilingual capabilities. Specifically, we focus on zero-shot sentiment analysis tasks across 34 languages, including 6 high/medium-resource languages, 25 low-resource languages, and 3 code-switching datasets. We demonstrate that pretraining using multilingual lexicons, without using any sentence-level sentiment data, achieves superior zero-shot performance compared to models fine-tuned on English sentiment datasets, and large language models like GPT--3.5, BLOOMZ, and XGLM. These findings are observable for unseen low-resource languages to code-mixed scenarios involving high-resource languages.
Exploring the Robustness of Task-oriented Dialogue Systems for Colloquial German Varieties
Artemova, Ekaterina, Blaschke, Verena, Plank, Barbara
Mainstream cross-lingual task-oriented dialogue (ToD) systems leverage the transfer learning paradigm by training a joint model for intent recognition and slot-filling in English and applying it, zero-shot, to other languages. We address a gap in prior research, which often overlooked the transfer to lower-resource colloquial varieties due to limited test data. Inspired by prior work on English varieties, we craft and manually evaluate perturbation rules that transform German sentences into colloquial forms and use them to synthesize test sets in four ToD datasets. Our perturbation rules cover 18 distinct language phenomena, enabling us to explore the impact of each perturbation on slot and intent performance. Using these new datasets, we conduct an experimental evaluation across six different transformers. Here, we demonstrate that when applied to colloquial varieties, ToD systems maintain their intent recognition performance, losing 6% (4.62 percentage points) in accuracy on average. However, they exhibit a significant drop in slot detection, with a decrease of 31% (21 percentage points) in slot F1 score. Our findings are further supported by a transfer experiment from Standard American English to synthetic Urban African American Vernacular English.
Self-training Strategies for Sentiment Analysis: An Empirical Study
Liu, Haochen, Rallabandi, Sai Krishna, Wu, Yijing, Dakle, Parag Pravin, Raghavan, Preethi
Sentiment analysis is a crucial task in natural language processing that involves identifying and extracting subjective sentiment from text. Self-training has recently emerged as an economical and efficient technique for developing sentiment analysis models by leveraging a small amount of labeled data and a large amount of unlabeled data. However, given a set of training data, how to utilize them to conduct self-training makes a significant difference in the final performance of the model. We refer to this methodology as the self-training strategy. In this paper, we present an empirical study of various self-training strategies for sentiment analysis. First, we investigate the influence of the self-training strategy and hyper-parameters on the performance of traditional small language models (SLMs) in various few-shot settings. Second, we also explore the feasibility of leveraging large language models (LLMs) to help self-training. We propose and empirically compare several self-training strategies with the intervention of LLMs. Extensive experiments are conducted on three real-world sentiment analysis datasets.
Topic Bias in Emotion Classification
Wegge, Maximilian, Klinger, Roman
Emotion corpora are typically sampled based on keyword/hashtag search or by asking study participants to generate textual instances. In any case, these corpora are not uniform samples representing the entirety of a domain. We hypothesize that this practice of data acquisition leads to unrealistic correlations between overrepresented topics in these corpora that harm the generalizability of models. Such topic bias could lead to wrong predictions for instances like "I organized the service for my aunt's funeral." when funeral events are over-represented for instances labeled with sadness, despite the emotion of pride being more appropriate here. In this paper, we study this topic bias both from the data and the modeling perspective. We first label a set of emotion corpora automatically via topic modeling and show that emotions in fact correlate with specific topics. Further, we see that emotion classifiers are confounded by such topics. Finally, we show that the established debiasing method of adversarial correction via gradient reversal mitigates the issue. Our work points out issues with existing emotion corpora and that more representative resources are required for fair evaluation of models predicting affective concepts from text.
Let's Negotiate! A Survey of Negotiation Dialogue Systems
Zhan, Haolan, Wang, Yufei, Feng, Tao, Hua, Yuncheng, Sharma, Suraj, Li, Zhuang, Qu, Lizhen, Azad, Zhaleh Semnani, Zukerman, Ingrid, Haffari, Gholamreza
Negotiation is a crucial ability in human communication. Recently, there has been a resurgent research interest in negotiation dialogue systems, whose goal is to create intelligent agents that can assist people in resolving conflicts or reaching agreements. Although there have been many explorations into negotiation dialogue systems, a systematic review of this task has not been performed to date. We aim to fill this gap by investigating recent studies in the field of negotiation dialogue systems, and covering benchmarks, evaluations and methodologies within the literature. We also discuss potential future directions, including multi-modal, multi-party and cross-cultural negotiation scenarios. Our goal is to provide the community with a systematic overview of negotiation dialogue systems and to inspire future research.
Injecting linguistic knowledge into BERT for Dialogue State Tracking
Feng, Xiaohan, Wu, Xixin, Meng, Helen
Dialogue State Tracking (DST) models often employ intricate neural network architectures, necessitating substantial training data, and their inference processes lack transparency. This paper proposes a method that extracts linguistic knowledge via an unsupervised framework and subsequently utilizes this knowledge to augment BERT's performance and interpretability in DST tasks. The knowledge extraction procedure is computationally economical and does not necessitate annotations or additional training data. The injection of the extracted knowledge necessitates the addition of only simple neural modules. We employ the Convex Polytopic Model (CPM) as a feature extraction tool for DST tasks and illustrate that the acquired features correlate with the syntactic and semantic patterns in the dialogues. This correlation facilitates a comprehensive understanding of the linguistic features influencing the DST model's decision-making process. We benchmark this framework on various DST tasks and observe a notable improvement in accuracy.
State Value Generation with Prompt Learning and Self-Training for Low-Resource Dialogue State Tracking
Gu, Ming, Yang, Yan, Chen, Chengcai, Yu, Zhou
Recently, low-resource dialogue state tracking (DST) has received increasing attention. First obtaining state values then based on values to generate slot types has made great progress in this task. However, obtaining state values is still an under-studied problem. Existing extraction-based approaches cannot capture values that require the understanding of context and are not generalizable either. To address these issues, we propose a novel State VAlue Generation based framework (SVAG), decomposing DST into state value generation and domain slot generation. Specifically, we propose to generate state values and use self-training to further improve state value generation. Moreover, we design an estimator aiming at detecting incomplete generation and incorrect generation for pseudo-labeled data selection during self-training. Experimental results on the MultiWOZ 2.1 dataset show that our method which has only less than 1 billion parameters achieves state-of-the-art performance under the data ratio settings of 5%, 10%, and 25% when limited to models under 100 billion parameters. Compared to models with more than 100 billion parameters, SVAG still reaches competitive results.
Beyond Automated Evaluation Metrics: Evaluating Topic Models On Practical Social Science Content Analysis Tasks
Li, Zongxia, Mao, Andrew, Stephens, Daniel, Goel, Pranav, Walpole, Emily, Dima, Alden, Fung, Juan, Boyd-Graber, Jordan
Topic models are a popular tool for understanding text collections, but their evaluation has been a point of contention. Automated evaluation metrics such as coherence are often used, however, their validity has been questioned for neural topic models (NTMs) and can overlook the benefits of a model in real world applications. To this end, we conduct the first evaluation of neural, supervised and classical topic models in an interactive task based setting. We combine topic models with a classifier and test their ability to help humans conduct content analysis and document annotation. From simulated, real user and expert pilot studies, the Contextual Neural Topic Model does the best on cluster evaluation metrics and human evaluations; however, LDA is competitive with two other NTMs under our simulated experiment and user study results, contrary to what coherence scores suggest. We show that current automated metrics do not provide a complete picture of topic modeling capabilities, but the right choice of NTMs can be better than classical models on practical tasks.