Aspect-based Sentiment Analysis (ABSA) evaluates sentiment expressions within a text to comprehend sentiment information. Previous studies integrated external knowledge, such as knowledge graphs, to enhance the semantic features in ABSA models. Recent research has examined the use of Graph Neural Networks (GNNs) on dependency and constituent trees for syntactic analysis. With the ongoing development of ABSA, more innovative linguistic and structural features are being incorporated (e.g. latent graph), but this also introduces complexity and confusion. As of now, a scalable framework for integrating diverse linguistic and structural features into ABSA does not exist. This paper presents the Extensible Multi-Granularity Fusion (EMGF) network, which integrates information from dependency and constituent syntactic, attention semantic , and external knowledge graphs. EMGF, equipped with multi-anchor triplet learning and orthogonal projection, efficiently harnesses the combined potential of each granularity feature and their synergistic interactions, resulting in a cumulative effect without additional computational expenses. Experimental findings on SemEval 2014 and Twitter datasets confirm EMGF's superiority over existing ABSA methods.

The ability to generate sentiment-controlled feedback in response to multimodal inputs, comprising both text and images, addresses a critical gap in human-computer interaction by enabling systems to provide empathetic, accurate, and engaging responses. This capability has profound applications in healthcare, marketing, and education. To this end, we construct a large-scale Controllable Multimodal Feedback Synthesis (CMFeed) dataset and propose a controllable feedback synthesis system. The proposed system includes an encoder, decoder, and controllability block for textual and visual inputs. It extracts textual and visual features using a transformer and Faster R-CNN networks and combines them to generate feedback. The CMFeed dataset encompasses images, text, reactions to the post, human comments with relevance scores, and reactions to the comments. The reactions to the post and comments are utilized to train the proposed model to produce feedback with a particular (positive or negative) sentiment. A sentiment classification accuracy of 77.23% has been achieved, 18.82% higher than the accuracy without using the controllability. Moreover, the system incorporates a similarity module for assessing feedback relevance through rank-based metrics. It implements an interpretability technique to analyze the contribution of textual and visual features during the generation of uncontrolled and controlled feedback.

As the text generation capabilities of large language models become increasingly prominent, recent studies have focused on controlling particular aspects of the generated text to make it more personalized. However, most research on controllable text generation focuses on controlling the content or modeling specific high-level/coarse-grained attributes that reflect authors' writing styles, such as formality, domain, or sentiment. In this paper, we focus on controlling fine-grained attributes spanning multiple linguistic dimensions, such as lexical and syntactic attributes. We introduce a novel benchmark to train generative models and evaluate their ability to generate personalized text based on multiple fine-grained linguistic attributes. We systematically investigate the performance of various large language models on our benchmark and draw insights from the factors that impact their performance. We make our code, data, and pretrained models publicly available.

Understanding preferences, opinions, and sentiment of the workforce is paramount for effective employee lifecycle management. Open-ended survey responses serve as a valuable source of information. This paper proposes a machine learning approach for aspect-based sentiment analysis (ABSA) of Dutch open-ended responses in employee satisfaction surveys. Our approach aims to overcome the inherent noise and variability in these responses, enabling a comprehensive analysis of sentiments that can support employee lifecycle management. Through response clustering we identify six key aspects (salary, schedule, contact, communication, personal attention, agreements), which we validate by domain experts. We compile a dataset of 1,458 Dutch survey responses, revealing label imbalance in aspects and sentiments. We propose few-shot approaches for ABSA based on Dutch BERT models, and compare them against bag-of-words and zero-shot baselines. Our work significantly contributes to the field of ABSA by demonstrating the first successful application of Dutch pre-trained language models to aspect-based sentiment analysis in the domain of human resources (HR).

Persuasion, as one of the crucial abilities in human communication, has garnered extensive attention from researchers within the field of intelligent dialogue systems. We humans tend to persuade others to change their viewpoints, attitudes or behaviors through conversations in various scenarios (e.g., persuasion for social good, arguing in online platforms). Developing dialogue agents that can persuade others to accept certain standpoints is essential to achieving truly intelligent and anthropomorphic dialogue system. Benefiting from the substantial progress of Large Language Models (LLMs), dialogue agents have acquired an exceptional capability in context understanding and response generation. However, as a typical and complicated cognitive psychological system, persuasive dialogue agents also require knowledge from the domain of cognitive psychology to attain a level of human-like persuasion. Consequently, the cognitive strategy-enhanced persuasive dialogue agent (defined as CogAgent), which incorporates cognitive strategies to achieve persuasive targets through conversation, has become a predominant research paradigm. To depict the research trends of CogAgent, in this paper, we first present several fundamental cognitive psychology theories and give the formalized definition of three typical cognitive strategies, including the persuasion strategy, the topic path planning strategy, and the argument structure prediction strategy. Then we propose a new system architecture by incorporating the formalized definition to lay the foundation of CogAgent. Representative works are detailed and investigated according to the combined cognitive strategy, followed by the summary of authoritative benchmarks and evaluation metrics. Finally, we summarize our insights on open issues and future directions of CogAgent for upcoming researchers.

Topic models are valuable for understanding extensive document collections, but they don't always identify the most relevant topics. Classical probabilistic and anchor-based topic models offer interactive versions that allow users to guide the models towards more pertinent topics. However, such interactive features have been lacking in neural topic models. To correct this lacuna, we introduce a user-friendly interaction for neural topic models. This interaction permits users to assign a word label to a topic, leading to an update in the topic model where the words in the topic become closely aligned with the given label. Our approach encompasses two distinct kinds of neural topic models. The first includes models where topic embeddings are trainable and evolve during the training process. The second kind involves models where topic embeddings are integrated post-training, offering a different approach to topic refinement. To facilitate user interaction with these neural topic models, we have developed an interactive interface. This interface enables users to engage with and re-label topics as desired. We evaluate our method through a human study, where users can relabel topics to find relevant documents. Using our method, user labeling improves document rank scores, helping to find more relevant documents to a given query when compared to no user labeling.

Spoken dialogue systems have transformed human-machine interaction by providing real-time responses to queries. However, misunderstandings between the user and system persist. This study explores the significance of interactional language in dialogue repair between virtual assistants and users by analyzing interactions with Google Assistant and Siri, focusing on their utilization and response to the other-initiated repair strategy "huh?" prevalent in human-human interaction. Findings reveal several assistant-generated strategies but an inability to replicate human-like repair strategies such as "huh?". English and Spanish user acceptability surveys show differences in users' repair strategy preferences and assistant usage, with both similarities and disparities among the two surveyed languages. These results shed light on inequalities between interactional language in human-human interaction and human-machine interaction, underscoring the need for further research on the impact of interactional language in human-machine interaction in English and beyond.

In this paper, we propose the Continuous Time Fractional Topic Model (cFTM), a new method for dynamic topic modeling. This approach incorporates fractional Brownian motion~(fBm) to effectively identify positive or negative correlations in topic and word distribution over time, revealing long-term dependency or roughness. Our theoretical analysis shows that the cFTM can capture these long-term dependency or roughness in both topic and word distributions, mirroring the main characteristics of fBm. Moreover, we prove that the parameter estimation process for the cFTM is on par with that of LDA, traditional topic models. To demonstrate the cFTM's property, we conduct empirical study using economic news articles. The results from these tests support the model's ability to identify and track long-term dependency or roughness in topics over time.

We examine the impact of homograph attacks on the Sentiment Analysis (SA) task of different Arabic dialects from the Maghreb North-African countries. Homograph attacks result in a 65.3% decrease in transformer classification from an F1-score of 0.95 to 0.33 when data is written in "Arabizi". The goal of this study is to highlight LLMs weaknesses' and to prioritize ethical and responsible Machine Learning.

One of the challenges of natural language understanding is to deal with the subjectivity of sentences, which may express opinions and emotions that add layers of complexity and nuance. Sentiment analysis is a field that aims to extract and analyze these subjective elements from text, and it can be applied at different levels of granularity, such as document, paragraph, sentence, or aspect. Aspect-based sentiment analysis is a well-studied topic with many available data sets and models. However, there is no clear definition of what makes a sentence difficult for aspect-based sentiment analysis. In this paper, we explore this question by conducting an experiment with three data sets: "Laptops", "Restaurants", and "MTSC" (Multi-Target-dependent Sentiment Classification), and a merged version of these three datasets. We study the impact of domain diversity and syntactic diversity on difficulty. We use a combination of classifiers to identify the most difficult sentences and analyze their characteristics. We employ two ways of defining sentence difficulty. The first one is binary and labels a sentence as difficult if the classifiers fail to correctly predict the sentiment polarity. The second one is a six-level scale based on how many of the top five best-performing classifiers can correctly predict the sentiment polarity. We also define 9 linguistic features that, combined, aim at estimating the difficulty at sentence level.