Discourse & Dialogue
Instruction Tuning with Retrieval-based Examples Ranking for Aspect-based Sentiment Analysis
Zheng, Guangmin, Wang, Jin, Yu, Liang-Chih, Zhang, Xuejie
Aspect-based sentiment analysis (ABSA) identifies sentiment information related to specific aspects and provides deeper market insights to businesses and organizations. With the emergence of large language models (LMs), recent studies have proposed using fixed examples for instruction tuning to reformulate ABSA as a generation task. However, the performance is sensitive to the selection of in-context examples; several retrieval methods are based on surface similarity and are independent of the LM generative objective. This study proposes an instruction learning method with retrieval-based example ranking for ABSA tasks. For each target sample, an LM was applied as a scorer to estimate the likelihood of the output given the input and a candidate example as the prompt, and training examples were labeled as positive or negative by ranking the scores. An alternating training schema is proposed to train both the retriever and LM. Instructional prompts can be constructed using high-quality examples. The LM is used for both scoring and inference, improving the generation efficiency without incurring additional computational costs or training difficulties. Extensive experiments on three ABSA subtasks verified the effectiveness of the proposed method, demonstrating its superiority over various strong baseline models. Code and data are released at https://github.com/zgMin/IT-RER-ABSA.
Recent Advances of Foundation Language Models-based Continual Learning: A Survey
Yang, Yutao, Zhou, Jie, Ding, Xuanwen, Huai, Tianyu, Liu, Shunyu, Chen, Qin, He, Liang, Xie, Yuan
Recently, foundation language models (LMs) have marked significant achievements in the domains of natural language processing (NLP) and computer vision (CV). Unlike traditional neural network models, foundation LMs obtain a great ability for transfer learning by acquiring rich commonsense knowledge through pre-training on extensive unsupervised datasets with a vast number of parameters. However, they still can not emulate human-like continuous learning due to catastrophic forgetting. Consequently, various continual learning (CL)-based methodologies have been developed to refine LMs, enabling them to adapt to new tasks without forgetting previous knowledge. However, a systematic taxonomy of existing approaches and a comparison of their performance are still lacking, which is the gap that our survey aims to fill. We delve into a comprehensive review, summarization, and classification of the existing literature on CL-based approaches applied to foundation language models, such as pre-trained language models (PLMs), large language models (LLMs) and vision-language models (VLMs). We divide these studies into offline CL and online CL, which consist of traditional methods, parameter-efficient-based methods, instruction tuning-based methods and continual pre-training methods. Offline CL encompasses domain-incremental learning, task-incremental learning, and class-incremental learning, while online CL is subdivided into hard task boundary and blurry task boundary settings. Additionally, we outline the typical datasets and metrics employed in CL research and provide a detailed analysis of the challenges and future work for LMs-based continual learning.
Modeling Dynamic Topics in Chain-Free Fashion by Evolution-Tracking Contrastive Learning and Unassociated Word Exclusion
Wu, Xiaobao, Dong, Xinshuai, Pan, Liangming, Nguyen, Thong, Luu, Anh Tuan
Dynamic topic models track the evolution of topics in sequential documents, which have derived various applications like trend analysis and opinion mining. However, existing models suffer from repetitive topic and unassociated topic issues, failing to reveal the evolution and hindering further applications. To address these issues, we break the tradition of simply chaining topics in existing work and propose a novel neural \modelfullname. We introduce a new evolution-tracking contrastive learning method that builds the similarity relations among dynamic topics. This not only tracks topic evolution but also maintains topic diversity, mitigating the repetitive topic issue. To avoid unassociated topics, we further present an unassociated word exclusion method that consistently excludes unassociated words from discovered topics. Extensive experiments demonstrate our model significantly outperforms state-of-the-art baselines, tracking topic evolution with high-quality topics, showing better performance on downstream tasks, and remaining robust to the hyperparameter for evolution intensities. Our code is available at https://github.com/bobxwu/CFDTM .
Performance evaluation of Reddit Comments using Machine Learning and Natural Language Processing methods in Sentiment Analysis
Zhang, Xiaoxia, Qi, Xiuyuan, Teng, Zixin
Sentiment analysis, an increasingly vital field in both academia and industry, plays a pivotal role in machine learning applications, particularly on social media platforms like Reddit. However, the efficacy of sentiment analysis models is hindered by the lack of expansive and fine-grained emotion datasets. To address this gap, our study leverages the GoEmotions dataset, comprising a diverse range of emotions, to evaluate sentiment analysis methods across a substantial corpus of 58,000 comments. Distinguished from prior studies by the Google team, which limited their analysis to only two models, our research expands the scope by evaluating a diverse array of models. We investigate the performance of traditional classifiers such as Naive Bayes and Support Vector Machines (SVM), as well as state-of-the-art transformer-based models including BERT, RoBERTa, and GPT. Furthermore, our evaluation criteria extend beyond accuracy to encompass nuanced assessments, including hierarchical classification based on varying levels of granularity in emotion categorization. Additionally, considerations such as computational efficiency are incorporated to provide a comprehensive evaluation framework. Our findings reveal that the RoBERTa model consistently outperforms the baseline models, demonstrating superior accuracy in fine-grained sentiment classification tasks. This underscores the substantial potential and significance of the RoBERTa model in advancing sentiment analysis capabilities.
Leveraging Discourse Structure for Extractive Meeting Summarization
Rennard, Virgile, Shang, Guokan, Vazirgiannis, Michalis, Hunter, Julie
We introduce an extractive summarization system for meetings that leverages discourse structure to better identify salient information from complex multi-party discussions. Using discourse graphs to represent semantic relations between the contents of utterances in a meeting, we train a GNN-based node classification model to select the most important utterances, which are then combined to create an extractive summary. Experimental results on AMI and ICSI demonstrate that our approach surpasses existing text-based and graph-based extractive summarization systems, as measured by both classification and summarization metrics. Additionally, we conduct ablation studies on discourse structure and relation type to provide insights for future NLP applications leveraging discourse analysis theory.
The 2nd FutureDial Challenge: Dialog Systems with Retrieval Augmented Generation (FutureDial-RAG)
Cai, Yucheng, Chen, Si, Huang, Yi, Feng, Junlan, Ou, Zhijian
Developing intelligent dialog systems has been one of the longest running goals in AI. In recent years, significant progress has been made in building dialog systems with the breakthrough of deep learning methods and the large amount of conversational data being made available for system development (Budzianowski et al., 2018; Ou et al., 2022a; Ouyang et al., 2022; Achiam et al., 2023). There are still full of challenges toward building future dialog systems. The first FutureDial challenge focused on building semi-supervised and reinforced task-oriented dialog systems (FutureDial-SereTOD) (Ou et al., 2022a;b), which was successfully held at EMNLP 2022 SereTOD workshop However, problems like hallucination and fabrication (Alkaissi & McFarlane, 2023) still hinder the usage of such systems in real-life applications like customer service systems, which requires pin-point accuracy. Retrieval augmented generation (RAG) (Lewis et al., 2020; Guu et al., 2020) has been introduced to enhance dialog systems with retrieved information from external knowledge bases and has attracted increasing interests.
RNG: Reducing Multi-level Noise and Multi-grained Semantic Gap for Joint Multimodal Aspect-Sentiment Analysis
Liu, Yaxin, Zhou, Yan, Li, Ziming, Zhang, Jinchuan, Shang, Yu, Zhang, Chenyang, Hu, Songlin
As an important multimodal sentiment analysis task, Joint Multimodal Aspect-Sentiment Analysis (JMASA), aiming to jointly extract aspect terms and their associated sentiment polarities from the given text-image pairs, has gained increasing concerns. Existing works encounter two limitations: (1) multi-level modality noise, i.e., instance- and feature-level noise; and (2) multi-grained semantic gap, i.e., coarse- and fine-grained gap. Both issues may interfere with accurate identification of aspect-sentiment pairs. To address these limitations, we propose a novel framework named RNG for JMASA. Specifically, to simultaneously reduce multi-level modality noise and multi-grained semantic gap, we design three constraints: (1) Global Relevance Constraint (GR-Con) based on text-image similarity for instance-level noise reduction, (2) Information Bottleneck Constraint (IB-Con) based on the Information Bottleneck (IB) principle for feature-level noise reduction, and (3) Semantic Consistency Constraint (SC-Con) based on mutual information maximization in a contrastive learning way for multi-grained semantic gap reduction. Extensive experiments on two datasets validate our new state-of-the-art performance.
Large language models for sentiment analysis of newspaper articles during COVID-19: The Guardian
Chandra, Rohitash, Zhu, Baicheng, Fang, Qingying, Shinjikashvili, Eka
During the COVID-19 pandemic, the news media coverage encompassed a wide range of topics that includes viral transmission, allocation of medical resources, and government response measures. There have been studies on sentiment analysis of social media platforms during COVID-19 to understand the public response given the rise of cases and government strategies implemented to control the spread of the virus. Sentiment analysis can provide a better understanding of changes in societal opinions and emotional trends during the pandemic. Apart from social media, newspapers have played a vital role in the dissemination of information, including information from the government, experts, and also the public about various topics. A study of sentiment analysis of newspaper sources during COVID-19 for selected countries can give an overview of how the media covered the pandemic. In this study, we select The Guardian newspaper and provide a sentiment analysis during various stages of COVID-19 that includes initial transmission, lockdowns and vaccination. We employ novel large language models (LLMs) and refine them with expert-labelled sentiment analysis data. We also provide an analysis of sentiments experienced pre-pandemic for comparison. The results indicate that during the early pandemic stages, public sentiment prioritised urgent crisis response, later shifting focus to addressing the impact on health and the economy. In comparison with related studies about social media sentiment analyses, we found a discrepancy between The Guardian with dominance of negative sentiments (sad, annoyed, anxious and denial), suggesting that social media offers a more diversified emotional reflection. We found a grim narrative in The Guardian with overall dominance of negative sentiments, pre and during COVID-19 across news sections including Australia, UK, World News, and Opinion
Unveiling factors influencing judgment variation in Sentiment Analysis with Natural Language Processing and Statistics
Kellert, Olga, Gómez-Rodríguez, Carlos, Zaman, Mahmud Uz
TripAdvisor reviews and comparable data sources play an important role in many tasks in Natural Language Processing (NLP), providing a data basis for the identification and classification of subjective judgments, such as hotel or restaurant reviews, into positive or negative polarities. This study explores three important factors influencing variation in crowdsourced polarity judgments, focusing on TripAdvisor reviews in Spanish. Three hypotheses are tested: the role of Part Of Speech (POS), the impact of sentiment words such as "tasty", and the influence of neutral words like "ok" on judgment variation. The study's methodology employs one-word titles, demonstrating their efficacy in studying polarity variation of words. Statistical tests on mean equality are performed on word groups of our interest. The results of this study reveal that adjectives in one-word titles tend to result in lower judgment variation compared to other word types or POS. Sentiment words contribute to lower judgment variation as well, emphasizing the significance of sentiment words in research on polarity judgments, and neutral words are associated with higher judgment variation as expected. However, these effects cannot be always reproduced in longer titles, which suggests that longer titles do not represent the best data source for testing the ambiguity of single words due to the influence on word polarity by other words like negation in longer titles. This empirical investigation contributes valuable insights into the factors influencing polarity variation of words, providing a foundation for NLP practitioners that aim to capture and predict polarity judgments in Spanish and for researchers that aim to understand factors influencing judgment variation.
Medical Dialogue: A Survey of Categories, Methods, Evaluation and Challenges
Shi, Xiaoming, Liu, Zeming, Du, Li, Wang, Yuxuan, Wang, Hongru, Guo, Yuhang, Ruan, Tong, Xu, Jie, Zhang, Shaoting
This paper surveys and organizes research works on medical dialog systems, which is an important yet challenging task. Although these systems have been surveyed in the medical community from an application perspective, a systematic review from a rigorous technical perspective has to date remained noticeably absent. As a result, an overview of the categories, methods, and evaluation of medical dialogue systems remain limited and underspecified, hindering the further improvement of this area. To fill this gap, we investigate an initial pool of 325 papers from well-known computer science, and natural language processing conferences and journals, and make an overview. Recently, large language models have shown strong model capacity on downstream tasks, which also reshaped medical dialog systems' foundation. Despite the alluring practical application value, current medical dialogue systems still suffer from problems. To this end, this paper lists the grand challenges of medical dialog systems, especially of large language models.