Creating effective and reliable task-oriented dialog systems (ToDSs) is challenging, not only because of the complex structure of these systems, but also due to the scarcity of training data, especially when several modules need to be trained separately, each one with its own input/output training examples. Data augmentation (DA), whereby synthetic training examples are added to the training data, has been successful in other NLP systems, but has not been explored as extensively in ToDSs. We empirically evaluate the effectiveness of DA methods in an end-to-end ToDS setting, where a single system is trained to handle all processing stages, from user inputs to system outputs. We experiment with two ToDSs (UBAR, GALAXY) on two datasets (MultiWOZ, KVRET). We consider three types of DA methods (word-level, sentence-level, dialog-level), comparing eight DA methods that have shown promising results in ToDSs and other NLP systems. We show that all DA methods considered are beneficial, and we highlight the best ones, also providing advice to practitioners. We also introduce a more challenging few-shot cross-domain ToDS setting, reaching similar conclusions.

Aspect-Based Sentiment Analysis (ABSA) involves extracting opinions from textual data about specific entities and their corresponding aspects through various complementary subtasks. Several prior research has focused on developing ad hoc designs of varying complexities for these subtasks. In this paper, we present a generative framework extensible to any ABSA subtask. We build upon the instruction tuned model proposed by Scaria et al. (2023), who present an instruction-based model with task descriptions followed by in-context examples on ABSA subtasks. We propose PFInstruct, an extension to this instruction learning paradigm by appending an NLP-related task prefix to the task description. This simple approach leads to improved performance across all tested SemEval subtasks, surpassing previous state-of-the-art (SOTA) on the ATE subtask (Rest14) by +3.28 F1-score, and on the AOOE subtask by an average of +5.43 F1-score across SemEval datasets. Furthermore, we explore the impact of the prefix-enhanced prompt quality on the ABSA subtasks and find that even a noisy prefix enhances model performance compared to the baseline. Our method also achieves competitive results on a biomedical domain dataset (ERSA).

Though notable progress has been made, neural-based aspect-based sentiment analysis (ABSA) models are prone to learn spurious correlations from annotation biases, resulting in poor robustness on adversarial data transformations. Among the debiasing solutions, causal inference-based methods have attracted much research attention, which can be mainly categorized into causal intervention methods and counterfactual reasoning methods. However, most of the present debiasing methods focus on single-variable causal inference, which is not suitable for ABSA with two input variables (the target aspect and the review). In this paper, we propose a novel framework based on multi-variable causal inference for debiasing ABSA. In this framework, different types of biases are tackled based on different causal intervention methods. For the review branch, the bias is modeled as indirect confounding from context, where backdoor adjustment intervention is employed for debiasing. For the aspect branch, the bias is described as a direct correlation with labels, where counterfactual reasoning is adopted for debiasing. Extensive experiments demonstrate the effectiveness of the proposed method compared to various baselines on the two widely used real-world aspect robustness test set datasets.

Explainable AI (XAI) algorithms aim to help users understand how a machine learning model makes predictions. To this end, many approaches explain which input features are most predictive of a target label. However, such explanations can still be puzzling to users (e.g., in product reviews, the word "problems" is predictive of positive sentiment). If left unexplained, puzzling explanations can have negative impacts. Explaining unintuitive associations between an input feature and a target label is an underexplored area in XAI research. We take an initial effort in this direction using unintuitive associations learned by sentiment classifiers as a case study. We propose approaches for (1) automatically detecting associations that can appear unintuitive to users and (2) generating explanations to help users understand why an unintuitive feature is predictive. Results from a crowdsourced study (N=300) found that our proposed approaches can effectively detect and explain predictive but unintuitive features in sentiment classification.

Emotion semantic inconsistency is an ubiquitous challenge in multi-modal sentiment analysis (MSA). MSA involves analyzing sentiment expressed across various modalities like text, audio, and videos. Each modality may convey distinct aspects of sentiment, due to subtle and nuanced expression of human beings, leading to inconsistency, which may hinder the prediction of artificial agents. In this work, we introduce a modality conflicting test set and assess the performance of both traditional multi-modal sentiment analysis models and multi-modal large language models (MLLMs). Our findings reveal significant performance degradation across traditional models when confronted with semantically conflicting data and point out the drawbacks of MLLMs when handling multi-modal emotion analysis. Our research presents a new challenge and offer valuable insights for the future development of sentiment analysis systems.

The COVID-19 epidemic has had a great impact on social media conversation, especially on sites like Twitter, which has emerged as a hub for public reaction and information sharing. This paper deals by analyzing a vast dataset of Twitter messages related to this disease, starting from January 2020. Two approaches were used: a statistical analysis of word frequencies and a sentiment analysis to gauge user attitudes. Word frequencies are modeled using unigrams, bigrams, and trigrams, with power law distribution as the fitting model. The validity of the model is confirmed through metrics like Sum of Squared Errors (SSE), R-squared ($R^2$), and Root Mean Squared Error (RMSE). High $R^2$ and low SSE/RMSE values indicate a good fit for the model. Sentiment analysis is conducted to understand the general emotional tone of Twitter users messages. The results reveal that a majority of tweets exhibit neutral sentiment polarity, with only 2.57\% expressing negative polarity.

Effectively analyzing the comments to uncover latent intentions holds immense value in making strategic decisions across various domains. However, several challenges hinder the process of sentiment analysis including the lexical diversity exhibited in comments, the presence of long dependencies within the text, encountering unknown symbols and words, and dealing with imbalanced datasets. Moreover, existing sentiment analysis tasks mostly leveraged sequential models to encode the long dependent texts and it requires longer execution time as it processes the text sequentially. In contrast, the Transformer requires less execution time due to its parallel processing nature. In this work, we introduce a novel hybrid deep learning model, RoBERTa-BiLSTM, which combines the Robustly Optimized BERT Pretraining Approach (RoBERTa) with Bidirectional Long Short-Term Memory (BiLSTM) networks. RoBERTa is utilized to generate meaningful word embedding vectors, while BiLSTM effectively captures the contextual semantics of long-dependent texts. The RoBERTa-BiLSTM hybrid model leverages the strengths of both sequential and Transformer models to enhance performance in sentiment analysis. We conducted experiments using datasets from IMDb, Twitter US Airline, and Sentiment140 to evaluate the proposed model against existing state-of-the-art methods. Our experimental findings demonstrate that the RoBERTa-BiLSTM model surpasses baseline models (e.g., BERT, RoBERTa-base, RoBERTa-GRU, and RoBERTa-LSTM), achieving accuracies of 80.74%, 92.36%, and 82.25% on the Twitter US Airline, IMDb, and Sentiment140 datasets, respectively. Additionally, the model achieves F1-scores of 80.73%, 92.35%, and 82.25% on the same datasets, respectively.

Aspect-Based Sentiment Analysis (ABSA) has experienced tremendous expansion and diversity due to various shared tasks spanning several languages and fields and organized via SemEval workshops and Germeval. Nonetheless, a few shortcomings still need to be addressed, such as the lack of low-resource language evaluations and the emphasis on sentence-level analysis. To thoroughly assess ABSA techniques in the context of complete reviews, this research presents a novel task, Review-Level Opinion Aspect Sentiment Target (ROAST). ROAST seeks to close the gap between sentence-level and text-level ABSA by identifying every ABSA constituent at the review level. We extend the available datasets to enable ROAST, addressing the drawbacks noted in previous research by incorporating low-resource languages, numerous languages, and a variety of topics. Through this effort, ABSA research will be able to cover more ground and get a deeper comprehension of the task and its practical application in a variety of languages and domains (https://github.com/RiTUAL-UH/ROAST-ABSA).

Non-negative matrix factorization with the generalized Kullback-Leibler divergence (NMF) and latent Dirichlet allocation (LDA) are two popular approaches for dimensionality reduction of non-negative data. Here, we show that NMF with $\ell_1$ normalization constraints on the columns of both matrices of the decomposition and a Dirichlet prior on the columns of one matrix is equivalent to LDA. To show this, we demonstrate that explicitly accounting for the scaling ambiguity of NMF by adding $\ell_1$ normalization constraints to the optimization problem allows a joint update of both matrices in the widely used multiplicative updates (MU) algorithm. When both of the matrices are normalized, the joint MU algorithm leads to probabilistic latent semantic analysis (PLSA), which is LDA without a Dirichlet prior. Our approach of deriving joint updates for NMF also reveals that a Lasso penalty on one matrix together with an $\ell_1$ normalization constraint on the other matrix is insufficient to induce any sparsity.

Aspect-based Sentiment Analysis (ABSA) is crucial for understanding sentiment nuances in text, especially across diverse languages and cultures. This paper introduces a novel Deep Convolutional Neural Network (CNN)-based model tailored for aspect and polarity classification in Hausa movie reviews, an underrepresented language in sentiment analysis research. A comprehensive Hausa ABSA dataset is created, filling a significant gap in resource availability. The dataset, preprocessed using sci-kit-learn for TF-IDF transformation, includes manually annotated aspect-level feature ontology words and sentiment polarity assignments. The proposed model combines CNNs with attention mechanisms for aspect-word prediction, leveraging contextual information and sentiment polarities. With 91% accuracy on aspect term extraction and 92% on sentiment polarity classification, the model outperforms traditional machine models, offering insights into specific aspects and sentiments. This study advances ABSA research, particularly in underrepresented languages, with implications for cross-cultural linguistic research.