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 Discourse & Dialogue


Moderating Group Conversation Dynamics with Social Robots

arXiv.org Artificial Intelligence

Abstract--This research investigates the impact of social robot participation in group conversations and assesses the effectiveness of various addressing policies. The study involved 300 participants, divided into groups of four, interacting with a humanoid robot serving as the moderator. The robot utilized conversation data to determine the most appropriate speaker to address. The findings indicate that the robot's addressing policy significantly influenced conversation dynamics, resulting in more balanced attention to each participant and a reduction in subgroup formation. Social robotics focuses on creating and applying robots designed to engage with humans in social environments.


Tracing Intricate Cues in Dialogue: Joint Graph Structure and Sentiment Dynamics for Multimodal Emotion Recognition

arXiv.org Artificial Intelligence

Multimodal emotion recognition in conversation (MERC) has garnered substantial research attention recently. Existing MERC methods face several challenges: (1) they fail to fully harness direct inter-modal cues, possibly leading to less-than-thorough cross-modal modeling; (2) they concurrently extract information from the same and different modalities at each network layer, potentially triggering conflicts from the fusion of multi-source data; (3) they lack the agility required to detect dynamic sentimental changes, perhaps resulting in inaccurate classification of utterances with abrupt sentiment shifts. To address these issues, a novel approach named GraphSmile is proposed for tracking intricate emotional cues in multimodal dialogues. GraphSmile comprises two key components, i.e., GSF and SDP modules. GSF ingeniously leverages graph structures to alternately assimilate inter-modal and intra-modal emotional dependencies layer by layer, adequately capturing cross-modal cues while effectively circumventing fusion conflicts. SDP is an auxiliary task to explicitly delineate the sentiment dynamics between utterances, promoting the model's ability to distinguish sentimental discrepancies. Furthermore, GraphSmile is effortlessly applied to multimodal sentiment analysis in conversation (MSAC), forging a unified multimodal affective model capable of executing MERC and MSAC tasks. Empirical results on multiple benchmarks demonstrate that GraphSmile can handle complex emotional and sentimental patterns, significantly outperforming baseline models.


Survey of Design Paradigms for Social Robots

arXiv.org Artificial Intelligence

The demand for social robots in fields like healthcare, education, and entertainment increases due to their emotional adaptation features. These robots leverage multimodal communication, incorporating speech, facial expressions, and gestures to enhance user engagement and emotional support. The understanding of design paradigms of social robots is obstructed by the complexity of the system and the necessity to tune it to a specific task. This article provides a structured review of social robot design paradigms, categorizing them into cognitive architectures, role design models, linguistic models, communication flow, activity system models, and integrated design models. By breaking down the articles on social robot design and application based on these paradigms, we highlight the strengths and areas for improvement in current approaches. We further propose our original integrated design model that combines the most important aspects of the design of social robots. Our approach shows the importance of integrating operational, communicational, and emotional dimensions to create more adaptive and empathetic interactions between robots and humans.


Effective Black Box Testing of Sentiment Analysis Classification Networks

arXiv.org Artificial Intelligence

Transformer-based neural networks have demonstrated remarkable performance in natural language processing tasks such as sentiment analysis. Nevertheless, the issue of ensuring the dependability of these complicated architectures through comprehensive testing is still open. This paper presents a collection of coverage criteria specifically designed to assess test suites created for transformer-based sentiment analysis networks. Our approach utilizes input space partitioning, a black-box method, by considering emotionally relevant linguistic features such as verbs, adjectives, adverbs, and nouns. In order to effectively produce test cases that encompass a wide range of emotional elements, we utilize the k-projection coverage metric. This metric minimizes the complexity of the problem by examining subsets of k features at the same time, hence reducing dimensionality. Large language models are employed to generate sentences that display specific combinations of emotional features. The findings from experiments obtained from a sentiment analysis dataset illustrate that our criteria and generated tests have led to an average increase of 16\% in test coverage. In addition, there is a corresponding average decrease of 6.5\% in model accuracy, showing the ability to identify vulnerabilities. Our work provides a foundation for improving the dependability of transformer-based sentiment analysis systems through comprehensive test evaluation.


A Temporal Psycholinguistics Approach to Identity Resolution of Social Media Users

arXiv.org Artificial Intelligence

In this thesis, we propose an approach to identity resolution across social media platforms using the topics, sentiments, and timings of the posts on the platforms. After collecting the public posts of around 5000 profiles from Disqus and Twitter, we analyze their posts to match their profiles across the two platforms. We pursue both temporal and non-temporal methods in our analysis. While neither approach proves definitively superior, the temporal approach generally performs better. We found that the temporal window size influences results more than the shifting amount. On the other hand, our sentiment analysis shows that the inclusion of sentiment makes little difference, probably due to flawed data extraction methods. We also experimented with a distance-based reward-and-punishment-focused scoring model, which achieved an accuracy of 24.198% and an average rank of 158.217 out of 2525 in our collected corpus. Future work includes refining sentiment analysis by evaluating sentiments per topic, extending temporal analysis with additional phases, and improving the scoring model through weight adjustments and modified rewards.


Sentiment Reasoning for Healthcare

arXiv.org Artificial Intelligence

Second, emotions are subjective (Wearne The global market for sentiment analysis is projected et al., 2019), complex (Golan et al., 2006), and to expand from an estimated value of US$4 multidimensional, making accurate categorization billion in 2023 to US$10.1 billion by 2030, exhibiting difficult even for humans (Kuusikko et al., 2009), a compound annual growth rate (CAGR) of thereby necessitating the role of explainable artificial 14.2% over the forecast period from 2023 to 2030 intelligence (AI). Third, given the critical nature (Inc, 2024). In recent years, speech sentiment analysis of healthcare decisions, where errors can have has emerged as a significant interdisciplinary severe consequences, transparency in AI decisionmaking field at the intersection of natural language processing is essential to build trust among machines, (NLP), machine learning, and automatic healthcare professionals, and patients (Antoniadi speech recognition (ASR). This field focuses on the et al., 2021).


J-CHAT: Japanese Large-scale Spoken Dialogue Corpus for Spoken Dialogue Language Modeling

arXiv.org Artificial Intelligence

Spoken dialogue plays a crucial role in human-AI interactions, necessitating dialogue-oriented spoken language models (SLMs). To develop versatile SLMs, large-scale and diverse speech datasets are essential. Additionally, to ensure hiqh-quality speech generation, the data must be spontaneous like in-wild data and must be acoustically clean with noise removed. Despite the critical need, no open-source corpus meeting all these criteria has been available. This study addresses this gap by constructing and releasing a large-scale spoken dialogue corpus, named Japanese Corpus for Human-AI Talks (J-CHAT), which is publicly accessible. Furthermore, this paper presents a language-independent method for corpus construction and describes experiments on dialogue generation using SLMs trained on J-CHAT. Experimental results indicate that the collected data from multiple domains by our method improve the naturalness and meaningfulness of dialogue generation.


Natural Language Task-Oriented Dialog System 2.0

arXiv.org Artificial Intelligence

Task-oriented dialog (TOD) systems play a crucial role in facilitating efficient interactions between users and machines by focusing on achieving specific goals through natural language communication. These systems traditionally rely on manually annotated metadata, such as dialog states and policy annotations, which is labor-intensive, expensive, inconsistent, and prone to errors, thereby limiting the potential to leverage the vast amounts of available conversational data. A critical aspect of TOD systems involves accessing and integrating information from external sources to effectively engage users. The process of determining when and how to query external resources represents a fundamental challenge in system design, however existing approaches expect this information to provided in the context. In this paper, we introduce Natural Language Task Oriented Dialog System (NL-ToD), a novel model that removes the dependency on manually annotated turn-wise data by utilizing dialog history and domain schemas to create a Zero Shot Generalizable TOD system. We also incorporate query generation as a core task of the system, where the output of the system could be a response to the user or an API query to communicate with an external resource. To achieve a more granular analysis of the system output, we classify the output into multiple categories: slot filling, retrieval, and query generation. Our analysis reveals that slot filling is the most challenging TOD task for all models. Experimental results on three popular TOD datasets (SGD, KETOD and BiToD) shows the effectiveness of our approach as NL-ToD outperforms state-of-the-art approaches, particularly with a \textbf{31.4\%} and \textbf{82.1\%} improvement in the BLEU-4 score on the SGD and KETOD dataset.


ZZU-NLP at SIGHAN-2024 dimABSA Task: Aspect-Based Sentiment Analysis with Coarse-to-Fine In-context Learning

arXiv.org Artificial Intelligence

The DimABSA task requires fine-grained sentiment intensity prediction for restaurant reviews, including scores for Valence and Arousal dimensions for each Aspect Term. In this study, we propose a Coarse-to-Fine In-context Learning(CFICL) method based on the Baichuan2-7B model for the DimABSA task in the SIGHAN 2024 workshop. Our method improves prediction accuracy through a two-stage optimization process. In the first stage, we use fixed in-context examples and prompt templates to enhance the model's sentiment recognition capability and provide initial predictions for the test data. In the second stage, we encode the Opinion field using BERT and select the most similar training data as new in-context examples based on similarity. These examples include the Opinion field and its scores, as well as related opinion words and their average scores. By filtering for sentiment polarity, we ensure that the examples are consistent with the test data. Our method significantly improves prediction accuracy and consistency by effectively utilizing training data and optimizing in-context examples, as validated by experimental results.


Uncovering Political Bias in Emotion Inference Models: Implications for sentiment analysis in social science research

arXiv.org Artificial Intelligence

This paper investigates the presence of political bias in emotion inference models used for sentiment analysis (SA) in social science research. Machine learning models often reflect biases in their training data, impacting the validity of their outcomes. While previous research has highlighted gender and race biases, our study focuses on political bias - an underexplored yet pervasive issue that can skew the interpretation of text data across a wide array of studies. We conducted a bias audit on a Polish sentiment analysis model developed in our lab. By analyzing valence predictions for names and sentences involving Polish politicians, we uncovered systematic differences influenced by political affiliations. Our findings indicate that annotations by human raters propagate political biases into the model's predictions. To mitigate this, we pruned the training dataset of texts mentioning these politicians and observed a reduction in bias, though not its complete elimination. Given the significant implications of political bias in SA, our study emphasizes caution in employing these models for social science research. We recommend a critical examination of SA results and propose using lexicon-based systems as a more ideologically neutral alternative. This paper underscores the necessity for ongoing scrutiny and methodological adjustments to ensure the reliability and impartiality of the use of machine learning in academic and applied contexts.