Discourse & Dialogue
Instruct-DeBERTa: A Hybrid Approach for Aspect-based Sentiment Analysis on Textual Reviews
Jayakody, Dineth, Malkith, A V A, Isuranda, Koshila, Thenuwara, Vishal, de Silva, Nisansa, Ponnamperuma, Sachintha Rajith, Sandamali, G G N, Sudheera, K L K
Aspect-based Sentiment Analysis (ABSA) is a critical task in Natural Language Processing (NLP) that focuses on extracting sentiments related to specific aspects within a text, offering deep insights into customer opinions. Traditional sentiment analysis methods, while useful for determining overall sentiment, often miss the implicit opinions about particular product or service features. This paper presents a comprehensive review of the evolution of ABSA methodologies, from lexicon-based approaches to machine learning and deep learning techniques. We emphasize the recent advancements in Transformer-based models, particularly Bidirectional Encoder Representations from Transformers (BERT) and its variants, which have set new benchmarks in ABSA tasks. We focused on finetuning Llama and Mistral models, building hybrid models using the SetFit framework, and developing our own model by exploiting the strengths of state-of-the-art (SOTA) Transformer-based models for aspect term extraction (ATE) and aspect sentiment classification (ASC). Our hybrid model Instruct - DeBERTa uses SOTA InstructABSA for aspect extraction and DeBERTa-V3-baseabsa-V1 for aspect sentiment classification. We utilize datasets from different domains to evaluate our model's performance. Our experiments indicate that the proposed hybrid model significantly improves the accuracy and reliability of sentiment analysis across all experimented domains. As per our findings, our hybrid model Instruct - DeBERTa is the best-performing model for the joint task of ATE and ASC for both SemEval restaurant 2014 and SemEval laptop 2014 datasets separately. By addressing the limitations of existing methodologies, our approach provides a robust solution for understanding detailed consumer feedback, thus offering valuable insights for businesses aiming to enhance customer satisfaction and product development.
Implicit Sentiment Analysis Based on Chain of Thought Prompting
Implicit Sentiment Analysis (ISA) is a crucial research area in natural language processing. Inspired by the idea of large language model Chain of Thought (CoT), this paper introduces a Sentiment Analysis of Thinking (SAoT) framework. The framework first analyzes the implicit aspects and opinions in the text using common sense and thinking chain capabilities. Then, it reflects on the process of implicit sentiment analysis and finally deduces the polarity of sentiment. The model is evaluated on the SemEval 2014 dataset, consisting of 1120 restaurant reviews and 638 laptop reviews. The experimental results demonstrate that the utilization of the ERNIE-Bot-4+SAoT model yields a notable performance improvement. Specifically, on the restaurant dataset, the F1 score reaches 75.27, accompanied by an ISA score of 66.29. Similarly, on the computer dataset, the F1 score achieves 76.50, while the ISA score amounts to 73.46. Comparatively, the ERNIE-Bot-4+SAoT model surpasses the BERTAsp + SCAPt baseline by an average margin of 47.99%.
From Radiologist Report to Image Label: Assessing Latent Dirichlet Allocation in Training Neural Networks for Orthopedic Radiograph Classification
Background: Radiography (X-rays) is the dominant modality in orthopedics, and improving the interpretation of radiographs is clinically relevant. Machine learning (ML) has revolutionized data analysis and has been applied to medicine, with some success, in the form of natural language processing (NLP) and artificial neural networks (ANN). Latent Dirichlet allocation (LDA) is an NLP method that automatically categorizes documents into topics. Successfully applying ML to orthopedic radiography could enable the creation of computer-aided decision systems for use in the clinic. We studied how an automated ML pipeline could classify orthopedic trauma radiographs from radiologist reports. Methods: Wrist and ankle radiographs from Danderyd Hospital in Sweden taken between 2002 and 2015, with radiologist reports. LDA was used to create image labels for radiographs from the radiologist reports. Radiographs and labels were used to train an image recognition ANN. The ANN outcomes were manually reviewed to get an accurate estimate of the method's utility and accuracy. Results: Image Labels generated via LDA could successfully train the ANN. The ANN reached an accuracy between 91% and 60% compared to a gold standard, depending on the label. Conclusions: We found that LDA was unsuited to label orthopedic radiographs from reports with high accuracy. However, despite this, the ANN could learn to detect some features in radiographs with high accuracy. The study also illustrates how ML and ANN can be applied to medical research.
NLP for The Greek Language: A Longer Survey
Papantoniou, Katerina, Tzitzikas, Yannis
There is a wide variety of methods, tools and resources for processing text in the English language. However this is not the case for the Greek language even though it has a long documented history spanning at least 3,400 years of written records (including texts in syllabic script), and 28 centuries (Archaic period - new) of written text with alphabet [1, 2]. The over 2500 years literary tradition of Greek is also notable. To aid those that are interested in using, developing or advancing the techniques for Greek processing, in this paper we survey related works and resources organized in categories. We hope this collection and categorization of works to be useful for students and researchers interested in NLP tasks, Information Retrieval and Knowledge Management for the Greek language.
Is the Lecture Engaging for Learning? Lecture Voice Sentiment Analysis for Knowledge Graph-Supported Intelligent Lecturing Assistant (ILA) System
An, Yuan, Kolanupaka, Samarth, An, Jacob, Ma, Matthew, Chhatwal, Unnat, Kalinowski, Alex, Rogers, Michelle, Smith, Brian
This paper introduces an intelligent lecturing assistant (ILA) system that utilizes a knowledge graph to represent course content and optimal pedagogical strategies. The system is designed to support instructors in enhancing student learning through real-time analysis of voice, content, and teaching methods. As an initial investigation, we present a case study on lecture voice sentiment analysis, in which we developed a training set comprising over 3,000 one-minute lecture voice clips. Each clip was manually labeled as either engaging or non-engaging. Utilizing this dataset, we constructed and evaluated several classification models based on a variety of features extracted from the voice clips. The results demonstrate promising performance, achieving an F1-score of 90% for boring lectures on an independent set of over 800 test voice clips. This case study lays the groundwork for the development of a more sophisticated model that will integrate content analysis and pedagogical practices. Our ultimate goal is to aid instructors in teaching more engagingly and effectively by leveraging modern artificial intelligence techniques.
Data Augmentation Integrating Dialogue Flow and Style to Adapt Spoken Dialogue Systems to Low-Resource User Groups
This study addresses the interaction challenges encountered by spoken dialogue systems (SDSs) when engaging with users who exhibit distinct conversational behaviors, particularly minors, in scenarios where data are scarce. We propose a novel data augmentation framework to enhance SDS performance for user groups with limited resources. Our approach leverages a large language model (LLM) to extract speaker styles and a pre-trained language model (PLM) to simulate dialogue act history. This method generates enriched and personalized dialogue data, facilitating improved interactions with unique user demographics. Extensive experiments validate the efficacy of our methodology, highlighting its potential to foster the development of more adaptive and inclusive dialogue systems.
TaSL: Continual Dialog State Tracking via Task Skill Localization and Consolidation
Feng, Yujie, Chu, Xu, Xu, Yongxin, Shi, Guangyuan, Liu, Bo, Wu, Xiao-Ming
A practical dialogue system requires the capacity for ongoing skill acquisition and adaptability to new tasks while preserving prior knowledge. However, current methods for Continual Dialogue State Tracking (DST), a crucial function of dialogue systems, struggle with the catastrophic forgetting issue and knowledge transfer between tasks. We present TaSL, a novel framework for task skill localization and consolidation that enables effective knowledge transfer without relying on memory replay. TaSL uses a novel group-wise technique to pinpoint task-specific and task-shared areas. Additionally, a fine-grained skill consolidation strategy protects task-specific knowledge from being forgotten while updating shared knowledge for bi-directional knowledge transfer. As a result, TaSL strikes a balance between preserving previous knowledge and excelling at new tasks. Comprehensive experiments on various backbones highlight the significant performance improvements of TaSL over existing state-of-the-art methods. The source code is provided for reproducibility.
Continual Dialogue State Tracking via Reason-of-Select Distillation
Feng, Yujie, Liu, Bo, Dong, Xiaoyu, Lu, Zexin, Zhan, Li-Ming, Wu, Xiao-Ming, Lam, Albert Y. S.
An ideal dialogue system requires continuous skill acquisition and adaptation to new tasks while retaining prior knowledge. Dialogue State Tracking (DST), vital in these systems, often involves learning new services and confronting catastrophic forgetting, along with a critical capability loss termed the "Value Selection Quandary." To address these challenges, we introduce the Reason-of-Select (RoS) distillation method by enhancing smaller models with a novel 'meta-reasoning' capability. Meta-reasoning employs an enhanced multi-domain perspective, combining fragments of meta-knowledge from domain-specific dialogues during continual learning. This transcends traditional single-perspective reasoning. The domain bootstrapping process enhances the model's ability to dissect intricate dialogues from multiple possible values. Its domain-agnostic property aligns data distribution across different domains, effectively mitigating forgetting. Additionally, two novel improvements, "multi-value resolution" strategy and Semantic Contrastive Reasoning Selection method, significantly enhance RoS by generating DST-specific selection chains and mitigating hallucinations in teachers' reasoning, ensuring effective and reliable knowledge transfer. Extensive experiments validate the exceptional performance and robust generalization capabilities of our method. The source code is provided for reproducibility.
BnSentMix: A Diverse Bengali-English Code-Mixed Dataset for Sentiment Analysis
Alam, Sadia, Ishmam, Md Farhan, Alvee, Navid Hasin, Siddique, Md Shahnewaz, Hossain, Md Azam, Kamal, Abu Raihan Mostofa
The widespread availability of code-mixed data can provide valuable insights into low-resource languages like Bengali, which have limited datasets. Sentiment analysis has been a fundamental text classification task across several languages for code-mixed data. However, there has yet to be a large-scale and diverse sentiment analysis dataset on code-mixed Bengali. We address this limitation by introducing BnSentMix, a sentiment analysis dataset on code-mixed Bengali consisting of 20,000 samples with $4$ sentiment labels from Facebook, YouTube, and e-commerce sites. We ensure diversity in data sources to replicate realistic code-mixed scenarios. Additionally, we propose $14$ baseline methods including novel transformer encoders further pre-trained on code-mixed Bengali-English, achieving an overall accuracy of $69.8\%$ and an F1 score of $69.1\%$ on sentiment classification tasks. Detailed analyses reveal variations in performance across different sentiment labels and text types, highlighting areas for future improvement.
Dynamic Adaptive Optimization for Effective Sentiment Analysis Fine-Tuning on Large Language Models
Ding, Hongcheng, Zhao, Xuanze, Abdullah, Shamsul Nahar, Dewi, Deshinta Arrova, Jiang, Zixiao
Sentiment analysis plays a crucial role in various domains, such as business intelligence and financial forecasting. Large language models (LLMs) have become a popular paradigm for sentiment analysis, leveraging multi-task learning to address specific tasks concurrently. However, LLMs with fine-tuning for sentiment analysis often underperforms due to the inherent challenges in managing diverse task complexities. Moreover, constant-weight approaches in multi-task learning struggle to adapt to variations in data characteristics, further complicating model effectiveness. To address these issues, we propose a novel multi-task learning framework with a dynamic adaptive optimization (DAO) module. This module is designed as a plug-and-play component that can be seamlessly integrated into existing models, providing an effective and flexible solution for multi-task learning. The key component of the DAO module is dynamic adaptive loss, which dynamically adjusts the weights assigned to different tasks based on their relative importance and data characteristics during training. Sentiment analyses on a standard and customized financial text dataset demonstrate that the proposed framework achieves superior performance. Specifically, this work improves the Mean Squared Error (MSE) and Accuracy (ACC) by 15.58% and 1.24% respectively, compared with previous work.