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 Discourse & Dialogue


Inference is All You Need: Self Example Retriever for Cross-domain Dialogue State Tracking with ChatGPT

arXiv.org Artificial Intelligence

Traditional dialogue state tracking approaches heavily rely on extensive training data and handcrafted features, limiting their scalability and adaptability to new domains. In this paper, we propose a novel method that leverages inference and in-context learning with ChatGPT for domain transfer in dialogue state tracking, without any parameter updates. By guiding ChatGPT's chain of thought, we enable it to retrieve relevant examples and generalize knowledge to accurately infer dialogue states, solely through inference. Experimental results on the MultiWOZ dataset demonstrate competitive performance and promising generalization across domains. Our parameter-free approach offers a scalable and adaptable solution, opening new research directions in domain transfer learning.


PanoSent: A Panoptic Sextuple Extraction Benchmark for Multimodal Conversational Aspect-based Sentiment Analysis

arXiv.org Artificial Intelligence

While existing Aspect-based Sentiment Analysis (ABSA) has received extensive effort and advancement, there are still gaps in defining a more holistic research target seamlessly integrating multimodality, conversation context, fine-granularity, and also covering the changing sentiment dynamics as well as cognitive causal rationales. This paper bridges the gaps by introducing a multimodal conversational ABSA, where two novel subtasks are proposed: 1) Panoptic Sentiment Sextuple Extraction, panoramically recognizing holder, target, aspect, opinion, sentiment, rationale from multi-turn multi-party multimodal dialogue. 2) Sentiment Flipping Analysis, detecting the dynamic sentiment transformation throughout the conversation with the causal reasons. To benchmark the tasks, we construct PanoSent, a dataset annotated both manually and automatically, featuring high quality, large scale, multimodality, multilingualism, multi-scenarios, and covering both implicit and explicit sentiment elements. To effectively address the tasks, we devise a novel Chain-of-Sentiment reasoning framework, together with a novel multimodal large language model (namely Sentica) and a paraphrase-based verification mechanism. Extensive evaluations demonstrate the superiority of our methods over strong baselines, validating the efficacy of all our proposed methods. The work is expected to open up a new era for the ABSA community, and thus all our codes and data are open at https://PanoSent.github.io/


Learning in Order! A Sequential Strategy to Learn Invariant Features for Multimodal Sentiment Analysis

arXiv.org Artificial Intelligence

This work proposes a novel and simple sequential learning strategy to train models on videos and texts for multimodal sentiment analysis. To estimate sentiment polarities on unseen out-of-distribution data, we introduce a multimodal model that is trained either in a single source domain or multiple source domains using our learning strategy. This strategy starts with learning domain invariant features from text, followed by learning sparse domain-agnostic features from videos, assisted by the selected features learned in text. Our experimental results demonstrate that our model achieves significantly better performance than the state-of-the-art approaches on average in both single-source and multi-source settings. Our feature selection procedure favors the features that are independent to each other and are strongly correlated with their polarity labels. To facilitate research on this topic, the source code of this work will be publicly available upon acceptance.


An Effective Deployment of Diffusion LM for Data Augmentation in Low-Resource Sentiment Classification

arXiv.org Artificial Intelligence

Sentiment classification (SC) often suffers from low-resource challenges such as domain-specific contexts, imbalanced label distributions, and few-shot scenarios. The potential of the diffusion language model (LM) for textual data augmentation (DA) remains unexplored, moreover, textual DA methods struggle to balance the diversity and consistency of new samples. Most DA methods either perform logical modifications or rephrase less important tokens in the original sequence with the language model. In the context of SC, strong emotional tokens could act critically on the sentiment of the whole sequence. Therefore, contrary to rephrasing less important context, we propose DiffusionCLS to leverage a diffusion LM to capture in-domain knowledge and generate pseudo samples by reconstructing strong label-related tokens. This approach ensures a balance between consistency and diversity, avoiding the introduction of noise and augmenting crucial features of datasets. DiffusionCLS also comprises a Noise-Resistant Training objective to help the model generalize. Experiments demonstrate the effectiveness of our method in various low-resource scenarios including domain-specific and domain-general problems. Ablation studies confirm the effectiveness of our framework's modules, and visualization studies highlight optimal deployment conditions, reinforcing our conclusions.


DualKanbaFormer: Kolmogorov-Arnold Networks and State Space Model Transformer for Multimodal Aspect-based Sentiment Analysis

arXiv.org Artificial Intelligence

Multimodal aspect-based sentiment analysis (MABSA) enhances sentiment detection by combining text with other data types like images. However, despite setting significant benchmarks, attention mechanisms exhibit limitations in efficiently modelling long-range dependencies between aspect and opinion targets within the text. They also face challenges in capturing global-context dependencies for visual representations. To this end, we propose Kolmogorov-Arnold Networks (KANs) and Selective State Space model (Mamba) transformer (DualKanbaFormer), a novel architecture to address the above issues. We leverage the power of Mamba to capture global context dependencies, Multi-head Attention (MHA) to capture local context dependencies, and KANs to capture non-linear modelling patterns for both textual representations (textual KanbaFormer) and visual representations (visual KanbaFormer). Furthermore, we fuse the textual KanbaFormer and visual KanbaFomer with a gated fusion layer to capture the inter-modality dynamics. According to extensive experimental results, our model outperforms some state-of-the-art (SOTA) studies on two public datasets.


A longitudinal sentiment analysis of Sinophobia during COVID-19 using large language models

arXiv.org Artificial Intelligence

The COVID-19 pandemic has exacerbated xenophobia, particularly Sinophobia, leading to widespread discrimination against individuals of Chinese descent. Large language models (LLMs) are pre-trained deep learning models used for natural language processing (NLP) tasks. The ability of LLMs to understand and generate human-like text makes them particularly useful for analysing social media data to detect and evaluate sentiments. We present a sentiment analysis framework utilising LLMs for longitudinal sentiment analysis of the Sinophobic sentiments expressed in X (Twitter) during the COVID-19 pandemic. The results show a significant correlation between the spikes in Sinophobic tweets, Sinophobic sentiments and surges in COVID-19 cases, revealing that the evolution of the pandemic influenced public sentiment and the prevalence of Sinophobic discourse. Furthermore, the sentiment analysis revealed a predominant presence of negative sentiments, such as annoyance and denial, which underscores the impact of political narratives and misinformation shaping public opinion. The lack of empathetic sentiment which was present in previous studies related to COVID-19 highlights the way the political narratives in media viewed the pandemic and how it blamed the Chinese community. Our study highlights the importance of transparent communication in mitigating xenophobic sentiments during global crises.


Investigating the effect of Mental Models in User Interaction with an Adaptive Dialog Agent

arXiv.org Artificial Intelligence

Mental models play an important role in whether user interaction with intelligent systems, such as dialog systems is successful or not. Adaptive dialog systems present the opportunity to align a dialog agent's behavior with heterogeneous user expectations. However, there has been little research into what mental models users form when interacting with a task-oriented dialog system, how these models affect users' interactions, or what role system adaptation can play in this process, making it challenging to avoid damage to human-AI partnership. In this work, we collect a new publicly available dataset for exploring user mental models about information seeking dialog systems. We demonstrate that users have a variety of conflicting mental models about such systems, the validity of which directly impacts the success of their interactions and perceived usability of system. Furthermore, we show that adapting a dialog agent's behavior to better align with users' mental models, even when done implicitly, can improve perceived usability, dialog efficiency, and success. To this end, we argue that implicit adaptation can be a valid strategy for task-oriented dialog systems, so long as developers first have a solid understanding of users' mental models.


Instruct-DeBERTa: A Hybrid Approach for Aspect-based Sentiment Analysis on Textual Reviews

arXiv.org Artificial Intelligence

Aspect-based Sentiment Analysis (ABSA) is a critical task in Natural Language Processing (NLP) that focuses on extracting sentiments related to specific aspects within a text, offering deep insights into customer opinions. Traditional sentiment analysis methods, while useful for determining overall sentiment, often miss the implicit opinions about particular product or service features. This paper presents a comprehensive review of the evolution of ABSA methodologies, from lexicon-based approaches to machine learning and deep learning techniques. We emphasize the recent advancements in Transformer-based models, particularly Bidirectional Encoder Representations from Transformers (BERT) and its variants, which have set new benchmarks in ABSA tasks. We focused on finetuning Llama and Mistral models, building hybrid models using the SetFit framework, and developing our own model by exploiting the strengths of state-of-the-art (SOTA) Transformer-based models for aspect term extraction (ATE) and aspect sentiment classification (ASC). Our hybrid model Instruct - DeBERTa uses SOTA InstructABSA for aspect extraction and DeBERTa-V3-baseabsa-V1 for aspect sentiment classification. We utilize datasets from different domains to evaluate our model's performance. Our experiments indicate that the proposed hybrid model significantly improves the accuracy and reliability of sentiment analysis across all experimented domains. As per our findings, our hybrid model Instruct - DeBERTa is the best-performing model for the joint task of ATE and ASC for both SemEval restaurant 2014 and SemEval laptop 2014 datasets separately. By addressing the limitations of existing methodologies, our approach provides a robust solution for understanding detailed consumer feedback, thus offering valuable insights for businesses aiming to enhance customer satisfaction and product development.


Implicit Sentiment Analysis Based on Chain of Thought Prompting

arXiv.org Artificial Intelligence

Implicit Sentiment Analysis (ISA) is a crucial research area in natural language processing. Inspired by the idea of large language model Chain of Thought (CoT), this paper introduces a Sentiment Analysis of Thinking (SAoT) framework. The framework first analyzes the implicit aspects and opinions in the text using common sense and thinking chain capabilities. Then, it reflects on the process of implicit sentiment analysis and finally deduces the polarity of sentiment. The model is evaluated on the SemEval 2014 dataset, consisting of 1120 restaurant reviews and 638 laptop reviews. The experimental results demonstrate that the utilization of the ERNIE-Bot-4+SAoT model yields a notable performance improvement. Specifically, on the restaurant dataset, the F1 score reaches 75.27, accompanied by an ISA score of 66.29. Similarly, on the computer dataset, the F1 score achieves 76.50, while the ISA score amounts to 73.46. Comparatively, the ERNIE-Bot-4+SAoT model surpasses the BERTAsp + SCAPt baseline by an average margin of 47.99%.


From Radiologist Report to Image Label: Assessing Latent Dirichlet Allocation in Training Neural Networks for Orthopedic Radiograph Classification

arXiv.org Artificial Intelligence

Background: Radiography (X-rays) is the dominant modality in orthopedics, and improving the interpretation of radiographs is clinically relevant. Machine learning (ML) has revolutionized data analysis and has been applied to medicine, with some success, in the form of natural language processing (NLP) and artificial neural networks (ANN). Latent Dirichlet allocation (LDA) is an NLP method that automatically categorizes documents into topics. Successfully applying ML to orthopedic radiography could enable the creation of computer-aided decision systems for use in the clinic. We studied how an automated ML pipeline could classify orthopedic trauma radiographs from radiologist reports. Methods: Wrist and ankle radiographs from Danderyd Hospital in Sweden taken between 2002 and 2015, with radiologist reports. LDA was used to create image labels for radiographs from the radiologist reports. Radiographs and labels were used to train an image recognition ANN. The ANN outcomes were manually reviewed to get an accurate estimate of the method's utility and accuracy. Results: Image Labels generated via LDA could successfully train the ANN. The ANN reached an accuracy between 91% and 60% compared to a gold standard, depending on the label. Conclusions: We found that LDA was unsuited to label orthopedic radiographs from reports with high accuracy. However, despite this, the ANN could learn to detect some features in radiographs with high accuracy. The study also illustrates how ML and ANN can be applied to medical research.