This paper provides a comprehensive survey of sentiment analysis within the context of artificial intelligence (AI) and large language models (LLMs). Sentiment analysis, a critical aspect of natural language processing (NLP), has evolved significantly from traditional rule-based methods to advanced deep learning techniques. This study examines the historical development of sentiment analysis, highlighting the transition from lexicon-based and pattern-based approaches to more sophisticated machine learning and deep learning models. Key challenges are discussed, including handling bilingual texts, detecting sarcasm, and addressing biases. The paper reviews state-of-the-art approaches, identifies emerging trends, and outlines future research directions to advance the field. By synthesizing current methodologies and exploring future opportunities, this survey aims to understand sentiment analysis in the AI and LLM context thoroughly.

Multimodal sentiment analysis aims to effectively integrate information from various sources to infer sentiment, where in many cases there are no annotations for unimodal labels. Therefore, most works rely on multimodal labels for training. However, there exists the noisy label problem for the learning of unimodal signals as multimodal annotations are not always the ideal substitutes for the unimodal ones, failing to achieve finer optimization for individual modalities. In this paper, we explore the learning of unimodal labels under the weak supervision from the annotated multimodal labels. Specifically, we propose a novel meta uni-label generation (MUG) framework to address the above problem, which leverages the available multimodal labels to learn the corresponding unimodal labels by the meta uni-label correction network (MUCN). We first design a contrastive-based projection module to bridge the gap between unimodal and multimodal representations, so as to use multimodal annotations to guide the learning of MUCN. Afterwards, we propose unimodal and multimodal denoising tasks to train MUCN with explicit supervision via a bi-level optimization strategy. We then jointly train unimodal and multimodal learning tasks to extract discriminative unimodal features for multimodal inference. Experimental results suggest that MUG outperforms competitive baselines and can learn accurate unimodal labels.

Dialogue State Tracking (DST) is a key part of task-oriented dialogue systems, identifying important information in conversations. However, its accuracy drops significantly in spoken dialogue environments due to named entity errors from Automatic Speech Recognition (ASR) systems. We introduce a simple yet effective data augmentation method that targets those entities to improve the robustness of DST model. Our novel method can control the placement of errors using keyword-highlighted prompts while introducing phonetically similar errors. As a result, our method generated sufficient error patterns on keywords, leading to improved accuracy in noised and low-accuracy ASR environments.

Traditional dialogue state tracking approaches heavily rely on extensive training data and handcrafted features, limiting their scalability and adaptability to new domains. In this paper, we propose a novel method that leverages inference and in-context learning with ChatGPT for domain transfer in dialogue state tracking, without any parameter updates. By guiding ChatGPT's chain of thought, we enable it to retrieve relevant examples and generalize knowledge to accurately infer dialogue states, solely through inference. Experimental results on the MultiWOZ dataset demonstrate competitive performance and promising generalization across domains. Our parameter-free approach offers a scalable and adaptable solution, opening new research directions in domain transfer learning.

While existing Aspect-based Sentiment Analysis (ABSA) has received extensive effort and advancement, there are still gaps in defining a more holistic research target seamlessly integrating multimodality, conversation context, fine-granularity, and also covering the changing sentiment dynamics as well as cognitive causal rationales. This paper bridges the gaps by introducing a multimodal conversational ABSA, where two novel subtasks are proposed: 1) Panoptic Sentiment Sextuple Extraction, panoramically recognizing holder, target, aspect, opinion, sentiment, rationale from multi-turn multi-party multimodal dialogue. 2) Sentiment Flipping Analysis, detecting the dynamic sentiment transformation throughout the conversation with the causal reasons. To benchmark the tasks, we construct PanoSent, a dataset annotated both manually and automatically, featuring high quality, large scale, multimodality, multilingualism, multi-scenarios, and covering both implicit and explicit sentiment elements. To effectively address the tasks, we devise a novel Chain-of-Sentiment reasoning framework, together with a novel multimodal large language model (namely Sentica) and a paraphrase-based verification mechanism. Extensive evaluations demonstrate the superiority of our methods over strong baselines, validating the efficacy of all our proposed methods. The work is expected to open up a new era for the ABSA community, and thus all our codes and data are open at https://PanoSent.github.io/

This work proposes a novel and simple sequential learning strategy to train models on videos and texts for multimodal sentiment analysis. To estimate sentiment polarities on unseen out-of-distribution data, we introduce a multimodal model that is trained either in a single source domain or multiple source domains using our learning strategy. This strategy starts with learning domain invariant features from text, followed by learning sparse domain-agnostic features from videos, assisted by the selected features learned in text. Our experimental results demonstrate that our model achieves significantly better performance than the state-of-the-art approaches on average in both single-source and multi-source settings. Our feature selection procedure favors the features that are independent to each other and are strongly correlated with their polarity labels. To facilitate research on this topic, the source code of this work will be publicly available upon acceptance.

Sentiment classification (SC) often suffers from low-resource challenges such as domain-specific contexts, imbalanced label distributions, and few-shot scenarios. The potential of the diffusion language model (LM) for textual data augmentation (DA) remains unexplored, moreover, textual DA methods struggle to balance the diversity and consistency of new samples. Most DA methods either perform logical modifications or rephrase less important tokens in the original sequence with the language model. In the context of SC, strong emotional tokens could act critically on the sentiment of the whole sequence. Therefore, contrary to rephrasing less important context, we propose DiffusionCLS to leverage a diffusion LM to capture in-domain knowledge and generate pseudo samples by reconstructing strong label-related tokens. This approach ensures a balance between consistency and diversity, avoiding the introduction of noise and augmenting crucial features of datasets. DiffusionCLS also comprises a Noise-Resistant Training objective to help the model generalize. Experiments demonstrate the effectiveness of our method in various low-resource scenarios including domain-specific and domain-general problems. Ablation studies confirm the effectiveness of our framework's modules, and visualization studies highlight optimal deployment conditions, reinforcing our conclusions.

Multimodal aspect-based sentiment analysis (MABSA) enhances sentiment detection by combining text with other data types like images. However, despite setting significant benchmarks, attention mechanisms exhibit limitations in efficiently modelling long-range dependencies between aspect and opinion targets within the text. They also face challenges in capturing global-context dependencies for visual representations. To this end, we propose Kolmogorov-Arnold Networks (KANs) and Selective State Space model (Mamba) transformer (DualKanbaFormer), a novel architecture to address the above issues. We leverage the power of Mamba to capture global context dependencies, Multi-head Attention (MHA) to capture local context dependencies, and KANs to capture non-linear modelling patterns for both textual representations (textual KanbaFormer) and visual representations (visual KanbaFormer). Furthermore, we fuse the textual KanbaFormer and visual KanbaFomer with a gated fusion layer to capture the inter-modality dynamics. According to extensive experimental results, our model outperforms some state-of-the-art (SOTA) studies on two public datasets.

The COVID-19 pandemic has exacerbated xenophobia, particularly Sinophobia, leading to widespread discrimination against individuals of Chinese descent. Large language models (LLMs) are pre-trained deep learning models used for natural language processing (NLP) tasks. The ability of LLMs to understand and generate human-like text makes them particularly useful for analysing social media data to detect and evaluate sentiments. We present a sentiment analysis framework utilising LLMs for longitudinal sentiment analysis of the Sinophobic sentiments expressed in X (Twitter) during the COVID-19 pandemic. The results show a significant correlation between the spikes in Sinophobic tweets, Sinophobic sentiments and surges in COVID-19 cases, revealing that the evolution of the pandemic influenced public sentiment and the prevalence of Sinophobic discourse. Furthermore, the sentiment analysis revealed a predominant presence of negative sentiments, such as annoyance and denial, which underscores the impact of political narratives and misinformation shaping public opinion. The lack of empathetic sentiment which was present in previous studies related to COVID-19 highlights the way the political narratives in media viewed the pandemic and how it blamed the Chinese community. Our study highlights the importance of transparent communication in mitigating xenophobic sentiments during global crises.

Mental models play an important role in whether user interaction with intelligent systems, such as dialog systems is successful or not. Adaptive dialog systems present the opportunity to align a dialog agent's behavior with heterogeneous user expectations. However, there has been little research into what mental models users form when interacting with a task-oriented dialog system, how these models affect users' interactions, or what role system adaptation can play in this process, making it challenging to avoid damage to human-AI partnership. In this work, we collect a new publicly available dataset for exploring user mental models about information seeking dialog systems. We demonstrate that users have a variety of conflicting mental models about such systems, the validity of which directly impacts the success of their interactions and perceived usability of system. Furthermore, we show that adapting a dialog agent's behavior to better align with users' mental models, even when done implicitly, can improve perceived usability, dialog efficiency, and success. To this end, we argue that implicit adaptation can be a valid strategy for task-oriented dialog systems, so long as developers first have a solid understanding of users' mental models.