With the rapid development of the internet, the richness of User-Generated Contentcontinues to increase, making Multimodal Aspect-Based Sentiment Analysis (MABSA) a research hotspot. Existing studies have achieved certain results in MABSA, but they have not effectively addressed the analytical challenges in scenarios where multiple entities and sentiments coexist. This paper innovatively introduces Large Language Models (LLMs) for event decomposition and proposes a reinforcement learning framework for Multimodal Aspect-based Sentiment Analysis (MABSA-RL) framework. This framework decomposes the original text into a set of events using LLMs, reducing the complexity of analysis, introducing reinforcement learning to optimize model parameters. Experimental results show that MABSA-RL outperforms existing advanced methods on two benchmark datasets. This paper provides a new research perspective and method for multimodal aspect-level sentiment analysis.

With the significant progress of speech technologies, spoken goal-oriented dialogue systems are becoming increasingly popular. One of the main modules of a dialogue system is typically the dialogue policy, which is responsible for determining system actions. This component usually relies only on audio transcriptions, being strongly dependent on their quality and ignoring very important extralinguistic information embedded in the user's speech. In this paper, we propose new architectures to add audio information by combining speech and text embeddings using a Double Multi-Head Attention component. Our experiments show that audio embedding-aware dialogue policies outperform text-based ones, particularly in noisy transcription scenarios, and that how text and audio embeddings are combined is crucial to improve performance. We obtained a 9.8% relative improvement in the User Request Score compared to an only-text-based dialogue system on the DSTC2 dataset.

The work presented in this paper makes three scientific contributions with a specific focus on mining and analysis of COVID-19-related posts on Instagram. First, it presents a multilingual dataset of 500,153 Instagram posts about COVID-19 published between January 2020 and September 2024. This dataset, available at https://dx.doi.org/10.21227/d46p-v480, contains Instagram posts in 161 different languages as well as 535,021 distinct hashtags. After the development of this dataset, multilingual sentiment analysis was performed, which involved classifying each post as positive, negative, or neutral. The results of sentiment analysis are presented as a separate attribute in this dataset. Second, it presents the results of performing sentiment analysis per year from 2020 to 2024. The findings revealed the trends in sentiment related to COVID-19 on Instagram since the beginning of the pandemic. For instance, between 2020 and 2024, the sentiment trends show a notable shift, with positive sentiment decreasing from 38.35% to 28.69%, while neutral sentiment rising from 44.19% to 58.34%. Finally, the paper also presents findings of language-specific sentiment analysis. This analysis highlighted similar and contrasting trends of sentiment across posts published in different languages on Instagram. For instance, out of all English posts, 49.68% were positive, 14.84% were negative, and 35.48% were neutral. In contrast, among Hindi posts, 4.40% were positive, 57.04% were negative, and 38.56% were neutral, reflecting distinct differences in the sentiment distribution between these two languages.

Interpretability is a topic that has been in the spotlight for the past few years. Most existing interpretability techniques produce interpretations in the form of rules or feature importance. These interpretations, while informative, may be harder to understand for non-expert users and therefore, cannot always be considered as adequate explanations. To that end, explanations in natural language are often preferred, as they are easier to comprehend and also more presentable to end-users. This work introduces an early concept for a novel pipeline that can be used in text classification tasks, offering predictions and explanations in natural language. It comprises of two models: a classifier for labelling the text and an explanation generator which provides the explanation. The proposed pipeline can be adopted by any text classification task, given that ground truth rationales are available to train the explanation generator. Our experiments are centred around the tasks of sentiment analysis and offensive language identification in Greek tweets, using a Greek Large Language Model (LLM) to obtain the necessary explanations that can act as rationales. The experimental evaluation was performed through a user study based on three different metrics and achieved promising results for both datasets.

User Satisfaction Estimation is an important task and increasingly being applied in goal-oriented dialogue systems to estimate whether the user is satisfied with the service. It is observed that whether the user's needs are met often triggers various sentiments, which can be pertinent to the successful estimation of user satisfaction, and vice versa. Thus, User Satisfaction Estimation (USE) and Sentiment Analysis (SA) should be treated as a joint, collaborative effort, considering the strong connections between the sentiment states of speakers and the user satisfaction. Existing joint learning frameworks mainly unify the two highly pertinent tasks over cascade or shared-bottom implementations, however they fail to distinguish task-specific and common features, which will produce sub-optimal utterance representations for downstream tasks. In this paper, we propose a novel Speaker Turn-Aware Multi-Task Adversarial Network (STMAN) for dialogue-level USE and utterance-level SA. Specifically, we first introduce a multi-task adversarial strategy which trains a task discriminator to make utterance representation more task-specific, and then utilize a speaker-turn aware multi-task interaction strategy to extract the common features which are complementary to each task. Extensive experiments conducted on two real-world service dialogue datasets show that our model outperforms several state-of-the-art methods.

Electronic commerce, or e-commerce, is the buying and selling of goods and services, or the transmitting of funds or data online. E-commerce platforms come in many kinds, with global players such as Amazon, Airbnb, Alibaba, eBay and platforms targeting specific geographic regions. Information retrieval has a natural role to play in e-commerce, especially in connecting people to goods and services. Information discovery in e-commerce concerns different types of search (e.g., exploratory search vs. lookup tasks), recommender systems, and natural language processing in e-commerce portals. The rise in popularity of e-commerce sites has made research on information discovery in e-commerce an increasingly active research area. This is witnessed by an increase in publications and dedicated workshops in this space. Methods for information discovery in e-commerce largely focus on improving the effectiveness of e-commerce search and recommender systems, on enriching and using knowledge graphs to support e-commerce, and on developing innovative question answering and bot-based solutions that help to connect people to goods and services. In this survey, an overview is given of the fundamental infrastructure, algorithms, and technical solutions for information discovery in e-commerce. The topics covered include user behavior and profiling, search, recommendation, and language technology in e-commerce.

Can we develop visually grounded dialog agents that can efficiently adapt to new tasks without forgetting how to talk to people? Such agents could leverage a larger variety of existing data to generalize to a new task, minimizing expensive data collection and annotation. In this work, we study a setting we call "Dialog without Dialog", which requires agents to develop visually grounded dialog models that can adapt to new tasks without language level supervision. We present qualitative results, automated metrics, and human studies that all show our model can adapt to new tasks and maintain language quality. Baselines either fail to perform well at new tasks or experience language drift, becoming unintelligible to humans.

Variational inference is an efficient, popular heuristic used in the context of latent variable models. We provide the first analysis of instances where variational inference algorithms converge to the global optimum, in the setting of topic models. Our initializations are natural, one of them being used in LDA-c, the mostpopular implementation of variational inference.In addition to providing intuition into why this heuristic might work in practice, the multiplicative, rather than additive nature of the variational inference updates forces us to usenon-standard proof arguments, which we believe might be of general theoretical interest.

We present an optimal transport framework for learning topics from textual data. While the celebrated Latent Dirichlet allocation (LDA) topic model and its variants have been applied to many disciplines, they mainly focus on word-occurrences and neglect to incorporate semantic regularities in language. Even though recent works have tried to exploit the semantic relationship between words to bridge this gap, however, these models which are usually extensions of LDA or Dirichlet Multinomial mixture (DMM) are tailored to deal effectively with either regular or short documents. The optimal transport distance provides an appealing tool to incorporate the geometry of word semantics into it. Moreover, recent developments on efficient computation of optimal transport distance also promote its application in topic modeling.

Most topic modeling approaches are based on the bag-of-words assumption, where each word is required to be conditionally independent in the same document. As a result, both of the generative story and the topic formulation have totally ignored the semantic dependency among words, which is important for improving the semantic comprehension and model interpretability. To this end, in this paper, we revisit the task of topic modeling by transforming each document into a directed graph with word dependency as edges between word nodes, and develop a novel approach, namely Graph Neural Topic Model (GNTM). Specifically, in GNTM, a well-defined probabilistic generative story is designed to model both the graph structure and word sets with multinomial distributions on the vocabulary and word dependency edge set as the topics. Meanwhile, a Neural Variational Inference (NVI) approach is proposed to learn our model with graph neural networks to encode the document graphs.