Discourse & Dialogue
Cue Phrase Classification Using Machine Learning
Cue phrases may be used in a discourse sense to explicitly signal discourse structure, but also in a sentential sense to convey semantic rather than structural information. Correctly classifying cue phrases as discourse or sentential is critical in natural language processing systems that exploit discourse structure, e.g., for performing tasks such as anaphora resolution and plan recognition. This paper explores the use of machine learning for classifying cue phrases as discourse or sentential. Two machine learning programs (Cgrendel and C4.5) are used to induce classification models from sets of pre-classified cue phrases and their features in text and speech. Machine learning is shown to be an effective technique for not only automating the generation of classification models, but also for improving upon previous results. When compared to manually derived classification models already in the literature, the learned models often perform with higher accuracy and contain new linguistic insights into the data. In addition, the ability to automatically construct classification models makes it easier to comparatively analyze the utility of alternative feature representations of the data. Finally, the ease of retraining makes the learning approach more scalable and flexible than manual methods.
GUS, a frame-driven dialog system
Bobrow, D. | Kaplan, R. M. | Kay, M. | Norman, D. A. | Thompson, H. | Winograd, T.
GUS is the first of a series of experimental computer systems that we intend to construct as part of a program of research on language understanding. In large measure, these systems will fill the role of periodic progress reports, summarizing what we have learned, assessing the mutual coherence of the various lines of investigation we have been following, and suggesting where more emphasis is needed in future work. GUS (Genial Understander System) is intended to engage a sympathetic and highly cooperative human in an English dialog, directed towards a specific goal within a very restricted domain of discourse. As a starting point, GUS was restricted to the role of a travel agent in a conversation with a client who wants to make a simple return trip to a single city in California. There is good reason for restricting the domain of discourse for a computer system which is to engage in an English dialog.