Discourse & Dialogue
Multi-Party Conversational Agents: A Survey
Sapkota, Sagar, Hasan, Mohammad Saqib, Shah, Mubarak, Karmaker, Santu
Multi-party Conversational Agents (MPCAs) are systems designed to engage in dialogue with more than two participants simultaneously. Unlike traditional two-party agents, designing MPCAs faces additional challenges due to the need to interpret both utterance semantics and social dynamics. This survey explores recent progress in MPCAs by addressing three key questions: 1) Can agents model each participants' mental states? (State of Mind Modeling); 2) Can they properly understand the dialogue content? (Semantic Understanding); and 3) Can they reason about and predict future conversation flow? (Agent Action Modeling). We review methods ranging from classical machine learning to Large Language Models (LLMs) and multi-modal systems. Our analysis underscores Theory of Mind (ToM) as essential for building intelligent MPCAs and highlights multi-modal understanding as a promising yet underexplored direction. Finally, this survey offers guidance to future researchers on developing more capable MPCAs.
DeepDialogue: A Multi-Turn Emotionally-Rich Spoken Dialogue Dataset
Koudounas, Alkis, La Quatra, Moreno, Baralis, Elena
Recent advances in conversational AI have demonstrated impressive capabilities in single-turn responses, yet multi-turn dialogues remain challenging for even the most sophisticated language models. Current dialogue datasets are limited in their emotional range, domain diversity, turn depth, and are predominantly text-only, hindering progress in developing more human-like conversational systems across modalities. To address these limitations, we present DeepDialogue, a large-scale multimodal dataset containing 40,150 high-quality multi-turn dialogues spanning 41 domains and incorporating 20 distinct emotions with coherent emotional progressions. Our approach pairs 9 different language models (4B-72B parameters) to generate 65,600 initial conversations, which we then evaluate through a combination of human annotation and LLM-based quality filtering. The resulting dataset reveals fundamental insights: smaller models fail to maintain coherence beyond 6 dialogue turns; concrete domains (e.g., "cars," "travel") yield more meaningful conversations than abstract ones (e.g., "philosophy"); and cross-model interactions produce more coherent dialogues than same-model conversations. A key contribution of DeepDialogue is its speech component, where we synthesize emotion-consistent voices for all 40,150 dialogues, creating the first large-scale open-source multimodal dialogue dataset that faithfully preserves emotional context across multi-turn conversations.
Toward Robust Incomplete Multimodal Sentiment Analysis via Hierarchical Representation Learning
Multimodal Sentiment Analysis (MSA) is an important research area that aims to understand and recognize human sentiment through multiple modalities. The complementary information provided by multimodal fusion promotes better sentiment analysis compared to utilizing only a single modality. Nevertheless, in real-world applications, many unavoidable factors may lead to situations of uncertain modality missing, thus hindering the effectiveness of multimodal modeling and degrading the model's performance. To this end, we propose a Hierarchical Representation Learning Framework (HRLF) for the MSA task under uncertain missing modalities. Specifically, we propose a fine-grained representation factorization module that sufficiently extracts valuable sentiment information by factorizing modality into sentiment-relevant and modality-specific representations through crossmodal translation and sentiment semantic reconstruction.
Development and Validation of Engagement and Rapport Scales for Evaluating User Experience in Multimodal Dialogue Systems
Kurata, Fuma, Saeki, Mao, Eguchi, Masaki, Suzuki, Shungo, Takatsu, Hiroaki, Matsuyama, Yoichi
This study aimed to develop and validate two scales of engagement and rapport to evaluate the user experience quality with multimodal dialogue systems in the context of foreign language learning. The scales were designed based on theories of engagement in educational psychology, social psychology, and second language acquisition.Seventy-four Japanese learners of English completed roleplay and discussion tasks with trained human tutors and a dialog agent. After each dialogic task was completed, they responded to the scales of engagement and rapport. The validity and reliability of the scales were investigated through two analyses. We first conducted analysis of Cronbach's alpha coefficient and a series of confirmatory factor analyses to test the structural validity of the scales and the reliability of our designed items. We then compared the scores of engagement and rapport between the dialogue with human tutors and the one with a dialogue agent. The results revealed that our scales succeeded in capturing the difference in the dialogue experience quality between the human interlocutors and the dialogue agent from multiple perspectives.
Constrained Non-negative Matrix Factorization for Guided Topic Modeling of Minority Topics
Ebrahimi, Seyedeh Fatemeh, Peltonen, Jaakko
Topic models often fail to capture low-prevalence, domain-critical themes, so-called minority topics, such as mental health themes in online comments. While some existing methods can incorporate domain knowledge, such as expected topical content, methods allowing guidance may require overly detailed expected topics, hindering the discovery of topic divisions and variation. We propose a topic modeling solution via a specially constrained NMF. We incorporate a seed word list characterizing minority content of interest, but we do not require experts to pre-specify their division across minority topics. Through prevalence constraints on minority topics and seed word content across topics, we learn distinct data-driven minority topics as well as majority topics. The constrained NMF is fitted via Karush-Kuhn-Tucker (KKT) conditions with multiplicative updates. We outperform several baselines on synthetic data in terms of topic purity, normalized mutual information, and also evaluate topic quality using Jensen-Shannon divergence (JSD). We conduct a case study on YouTube vlog comments, analyzing viewer discussion of mental health content; our model successfully identifies and reveals this domain-relevant minority content.
Sentiment Analysis in Software Engineering: Evaluating Generative Pre-trained Transformers
Saifullah, KM Khalid, Azmain, Faiaz, Hye, Habiba
Abstract--Sentiment analysis plays a crucial role in understanding developer interactions, issue resolutions, and p roject dynamics within software engineering (SE). While traditio nal SE-specific sentiment analysis tools have made significant s trides, they often fail to account for the nuanced and context-depen dent language inherent to the domain. This study systematically evaluates the performance of bidirectional transformers, such as BERT, against generative pre-trained transformers, speci fically GPT -4o-mini, in SE sentiment analysis. Th e results reveal that fine-tuned GPT -4o-mini performs comparab le to BERT and other bidirectional models on structured and balan ced datasets like GitHub and Jira, achieving macro-averaged F1 - scores of 0.93 and 0.98, respectively. However, on linguist ically complex datasets with imbalanced sentiment distributions, such as Stack Overflow, the default GPT -4o-mini model exhibits superior generalization, achieving an accuracy of 85.3% co m-pared to the fine-tuned model's 13.1%. The study underscores the importance of aligning model architectures with dataset characterist ics to optimize performance and proposes directions for future re search in refining sentiment analysis tools tailored to the SE domai n. Sentiment analysis, a critical subfield of natural language processing (NLP), involves classifying text into sentimen t polarities, such as positive, neutral, and negative. It has been widely studied across various domains, including software engineering (SE), where analyzing sentiments expressed in textual artifacts provides insights into developer intera ctions, issue resolution, and project dynamics.
PL-FGSA: A Prompt Learning Framework for Fine-Grained Sentiment Analysis Based on MindSpore
Qin, Zhenkai, He, Jiajing, Fang, Qiao
Fine-grained sentiment analysis (FGSA) aims to identify sentiment polarity toward specific aspects within a text, enabling more precise opinion mining in domains such as product reviews and social media. However, traditional FGSA approaches often require task-specific architectures and extensive annotated data, limiting their generalization and scalability. To address these challenges, we propose PL-FGSA, a unified prompt learning-based framework implemented using the MindSpore platform, which integrates prompt design with a lightweight TextCNN backbone. Our method reformulates FGSA as a multi-task prompt-augmented generation problem, jointly tackling aspect extraction, sentiment classification, and causal explanation in a unified paradigm. By leveraging prompt-based guidance, PL-FGSA enhances interpretability and achieves strong performance under both full-data and low-resource conditions. Experiments on three benchmark datasets-SST-2, SemEval-2014 Task 4, and MAMS-demonstrate that our model consistently outperforms traditional fine-tuning methods and achieves F1-scores of 0.922, 0.694, and 0.597, respectively. These results validate the effectiveness of prompt-based generalization and highlight the practical value of PL-FGSA for real-world sentiment analysis tasks.
Multimodal Mixture of Low-Rank Experts for Sentiment Analysis and Emotion Recognition
Zhang, Shuo, Zhang, Jinsong, Zhang, Zhejun, Li, Lei
Multi-task learning (MTL) enables the efficient transfer of extra knowledge acquired from other tasks. The high correlation between multimodal sentiment analysis (MSA) and multimodal emotion recognition (MER) supports their joint training. However, existing methods primarily employ hard parameter sharing, ignoring parameter conflicts caused by complex task correlations. In this paper, we present a novel MTL method for MSA and MER, termed Multimodal Mixture of Low-Rank Experts (MMoLRE). MMoLRE utilizes shared and task-specific experts to distinctly model common and unique task characteristics, thereby avoiding parameter conflicts. Additionally, inspired by low-rank structures in the Mixture of Experts (MoE) framework, we design low-rank expert networks to reduce parameter and computational overhead as the number of experts increases. Extensive experiments on the CMU-MOSI and CMU-MOSEI benchmarks demonstrate that MMoLRE achieves state-of-the-art performance on the MSA task and competitive results on the MER task.
Picturized and Recited with Dialects: A Multimodal Chinese Representation Framework for Sentiment Analysis of Classical Chinese Poetry
Du, Xiaocong, Pei, Haoyu, Zhang, Haipeng
Classical Chinese poetry is a vital and enduring part of Chinese literature, conveying profound emotional resonance. Existing studies analyze sentiment based on textual meanings, overlooking the unique rhythmic and visual features inherent in poetry, especially since it is often recited and accompanied by Chinese paintings. In this work, we propose a dialect-enhanced multimodal framework for classical Chinese poetry sentiment analysis. We extract sentence-level audio features from the poetry and incorporate audio from multiple dialects, which may retain regional ancient Chinese phonetic features, enriching the phonetic representation. Additionally, we generate sentence-level visual features, and the multimodal features are fused with textual features enhanced by LLM translation through multimodal contrastive representation learning. Our framework outperforms state-of-the-art methods on two public datasets, achieving at least 2.51% improvement in accuracy and 1.63% in macro F1. We open-source the code to facilitate research in this area and provide insights for general multimodal Chinese representation.
Emotion Recognition for Low-Resource Turkish: Fine-Tuning BERTurk on TREMO and Testing on Xenophobic Political Discourse
Wicaksono, Darmawan, Rozaq, Hasri Akbar Awal, Boz, Nevfel
Social media platforms like X (formerly Twitter) play a crucial role in shaping public discourse and societal norms. This study examines the term Sessiz Istila (Silent Invasion) on Turkish social media, highlighting the rise of anti-refugee sentiment amidst the Syrian refugee influx. Using BERTurk and the TREMO dataset, we developed an advanced Emotion Recognition Model (ERM) tailored for Turkish, achieving 92.62% accuracy in categorizing emotions such as happiness, fear, anger, sadness, disgust, and surprise. By applying this model to large-scale X data, the study uncovers emotional nuances in Turkish discourse, contributing to computational social science by advancing sentiment analysis in underrepresented languages and enhancing our understanding of global digital discourse and the unique linguistic challenges of Turkish. The findings underscore the transformative potential of localized NLP tools, with our ERM model offering practical applications for real-time sentiment analysis in Turkish-language contexts. By addressing critical areas, including marketing, public relations, and crisis management, these models facilitate improved decision-making through timely and accurate sentiment tracking. This highlights the significance of advancing research that accounts for regional and linguistic nuances.