Discourse & Dialogue
Towards Building Large Scale Multimodal Domain-Aware Conversation Systems
Saha, Amrita (IBM Research AI) | Khapra, Mitesh M. (Indian Institute of Technology, Madras) | Sankaranarayanan, Karthik (IBM Research AI)
While multimodal conversation agents are gaining importance in several domains such as retail, travel etc., deep learning research in this area has been limited primarily due to the lack of availability of large-scale, open chatlogs. To overcome this bottleneck, in this paper we introduce the task of multimodal, domain-aware conversations, and propose the MMD benchmark dataset. This dataset was gathered by working in close coordination with large number of domain experts in the retail domain. These experts suggested various conversations flows and dialog states which are typically seen in multimodal conversations in the fashion domain. Keeping these flows and states in mind, we created a dataset consisting of over 150K conversation sessions between shoppers and sales agents, with the help of in-house annotators using a semi-automated manually intense iterative process. With this dataset, we propose 5 new sub-tasks for multimodal conversations along with their evaluation methodology. We also propose two multimodal neural models in the encode-attend-decode paradigm and demonstrate their performance on two of the sub-tasks, namely text response generation and best image response selection. These experiments serve to establish baseline performance and open new research directions for each of these sub-tasks. Further, for each of the sub-tasks, we present a 'per-state evaluation' of 9 most significant dialog states, which would enable more focused research into understanding the challenges and complexities involved in each of these states.
Multi-Entity Aspect-Based Sentiment Analysis With Context, Entity and Aspect Memory
Yang, Jun (Nanjing University) | Yang, Runqi (Nanjing University) | Wang, Chongjun (Nanjing University) | Xie, Junyuan (Nanjing University)
Inspired by recent works in Aspect-Based Sentiment Analysis (ABSA) on product reviews and faced with more complex posts on social media platforms mentioning multiple entities as well as multiple aspects, we define a novel task called Multi-Entity Aspect-Based Sentiment Analysis (ME-ABSA). This task aims at fine-grained sentiment analysis of (entity, aspect) combinations, making the well-studied ABSA task a special case of it. To address the task, we propose an innovative method that models Context memory, Entity memory and Aspect memory, called CEA method. Our experimental results show that our CEA method achieves a significant gain over several baselines, including the state-of-the-art method for the ABSA task, and their enhanced versions, on datasets for ME-ABSA and ABSA tasks. The in-depth analysis illustrates the significant advantage of the CEA method over baseline methods for several hard-to-predict post types. Furthermore, we show that the CEA method is capable of generalizing to new (entity, aspect) combinations with little loss of accuracy. This observation indicates that data annotation in real applications can be largely simplified.
Dynamic User Profiling for Streams of Short Texts
Liang, Shangsong (University College London)
In this paper, we aim at tackling the problem of dynamic user profiling in the context of streams of short texts. Profiling users' expertise in such context is more challenging than in the case of long documents in static collection as it is difficult to track users' dynamic expertise in streaming sparse data. To obtain better profiling performance, we propose a streaming profiling algorithm (SPA). SPA first utilizes the proposed user expertise tracking topic model (UET) to track the changes of users' dynamic expertise and then utilizes the proposed streaming keyword diversification algorithm (SKDA) to produce top-k diversified keywords for profiling users' dynamic expertise at a specific point in time. Experimental results validate the effectiveness of the proposed algorithms.
Cross-Lingual Propagation for Deep Sentiment Analysis
Dong, Xin (Rutgers University) | Melo, Gerard de (Rutgers University)
For many languages and domains, there is a paucity of available Given such valuable data, modern deep learning-based sentiment data and resources. In some cases, it may be challenging analysis methods excel at determining the sentiment to obtain sufficient in-domain training data, both because polarity of what is being said about companies, products, etc. there may be less data available online and because it may be (Wang et al. 2015). Unfortunately, such deep methods require somewhat harder to find annotators. Hence, a question that substantial amounts of training data, because multiple levels arises is whether one can assist deep networks by incorporating of computation, each with additional weights and parameters, external cues that enable the model to generalize better.
Personalizing a Dialogue System With Transfer Reinforcement Learning
Mo, Kaixiang (Hong Kong University of Science and Technology) | Zhang, Yu (Hong Kong University of Science and Technology) | Li, Shuangyin (Hong Kong University of Science and Technology) | Li, Jiajun (Hong Kong University of Science and Technology) | Yang, Qiang (Hong Kong University of Science and Technology)
It is difficult to train a personalized task-oriented dialogue system because the data collected from each individual is often insufficient. Personalized dialogue systems trained on a small dataset is likely to overfit and make it difficult to adapt to different user needs. One way to solve this problem is to consider a collection of multiple users as a source domain and an individual user as a target domain, and to perform transfer learning from the source domain to the target domain. By following this idea, we propose a PErsonalized Task-oriented diALogue (PETAL) system, a transfer reinforcement learning framework based on POMDP, to construct a personalized dialogue system. The PETAL system first learns common dialogue knowledge from the source domain and then adapts this knowledge to the target domain. The proposed PETAL system can avoid the negative transfer problem by considering differences between the source and target users in a personalized Q-function. Experimental results on a real-world coffee-shopping data and simulation data show that the proposed PETAL system can learn optimal policies for different users, and thus effectively improve the dialogue quality under the personalized setting.
Measuring the Popularity of Job Skills in Recruitment Market: A Multi-Criteria Approach
Xu, Tong (University of Science and Technology of China) | Zhu, Hengshu (Baidu Talent Intelligence Center) | Zhu, Chen (Baidu Talent Intelligence Center, Baidu Inc.) | Li, Pan (Baidu Talent Intelligence Center, Baidu Inc.) | Xiong, Hui (University of Science and Technology of China)
To cope with the accelerating pace of technological changes, talents are urged to add and refresh their skills for staying in active and gainful employment. This raises a natural question: what are the right skills to learn? Indeed, it is a nontrivial task to measure the popularity of job skills due to the diversified criteria of jobs and the complicated connections within job skills. To that end, in this paper, we propose a data driven approach for modeling the popularity of job skills based on the analysis of large-scale recruitment data. Specifically, we first build a job skill network by exploring a large corpus of job postings. Then, we develop a novel Skill Popularity based Topic Model (SPTM) for modeling the generation of the skill network. In particular, SPTM can integrate different criteria of jobs (e.g., salary levels, company size) as well as the latent connections within skills, thus we can effectively rank the job skills based on their multi-faceted popularity. Extensive experiments on real-world recruitment data validate the effectiveness of SPTM for measuring the popularity of job skills, and also reveal some interesting rules, such as the popular job skills which lead to high-paid employment.
Topic Modeling on Health Journals With Regularized Variational Inference
Giaquinto, Robert (University of Minnesota) | Banerjee, Arindam (University of Minnesota)
Topic modeling enables exploration and compact representation of a corpus. The CaringBridge (CB) dataset is a massive collection of journals written by patients and caregivers during a health crisis. Topic modeling on the CB dataset, however, is challenging due to the asynchronous nature of multiple authors writing about their health journeys. To overcome this challenge we introduce the Dynamic Author-Persona topic model (DAP), a probabilistic graphical model designed for temporal corpora with multiple authors. The novelty of the DAP model lies in its representation of authors by a persona---where personas capture the propensity to write about certain topics over time. Further, we present a regularized variational inference (RVI) algorithm, which we use to encourage the DAP model's personas to be distinct. Our results show significant improvements over competing topic models---particularly after regularization, and highlight the DAP model's unique ability to capture common journeys shared by different authors.
Sentiment Lexicon Enhanced Attention-Based LSTM for Sentiment Classification
Lei, Zeyang (Tsinghua University) | Yang, Yujiu (Tsinghua University) | Yang, Min ( Shenzhen Institutes of Advanced Technology,ย Chinese Academy of Sciences )
Deep neural networks have gained great success recently for sentiment classification. However, these approaches do not fully exploit the linguistic knowledge. In this paper, we propose a novel sentiment lexicon enhanced attention-based LSTM (SLEA-LSTM) model to improve the performance of sentence-level sentiment classification. Our method successfully integrates sentiment lexicon into deep neural networks via single-head or multi-head attention mechanisms. We conduct extensive experiments on MR and SST datasets. The experimental results show that our model achieved comparable or better performance than the state-of-the-art methods.
Towards Training Probabilistic Topic Models on Neuromorphic Multi-Chip Systems
Xiao, Zihao (Tsinghua University) | Chen, Jianfei (Tsinghua University) | Zhu, Jun (Tsinghua University)
Probabilistic topic models are popular unsupervised learning methods, including probabilistic latent semantic indexing (pLSI) and latent Dirichlet allocation (LDA). By now, their training is implemented on general purpose computers (GPCs), which are flexible in programming but energy-consuming. Towards low-energy implementations, this paper investigates their training on an emerging hardware technology called the neuromorphic multi-chip systems (NMSs). NMSs are very effective for a family of algorithms called spiking neural networks (SNNs). We present three SNNs to train topic models.The first SNN is a batch algorithm combining the conventional collapsed Gibbs sampling (CGS) algorithm and an inference SNN to train LDA. The other two SNNs are online algorithms targeting at both energy- and storage-limited environments. The two online algorithms are equivalent with training LDA by using maximum-a-posterior estimation and maximizing the semi-collapsed likelihood, respectively.They use novel, tailored ordinary differential equations for stochastic optimization. We simulate the new algorithms and show that they are comparable with the GPC algorithms, while being suitable for NMS implementation. We also propose an extension to train pLSI and a method to prune the network to obey the limited fan-in of some NMSs.
Diagnosing and Improving Topic Models by Analyzing Posterior Variability
Xing, Linzi (University of Colorado, Boulder) | Paul, Michael J. (University of Colorado, Boulder)
Bayesian inference methods for probabilistic topic models can quantify uncertainty in the parameters, which has primarily been used to increase the robustness of parameter estimates. In this work, we explore other rich information that can be obtained by analyzing the posterior distributions in topic models. Experimenting with latent Dirichlet allocation on two datasets, we propose ideas incorporating information about the posterior distributions at the topic level and at the word level. At the topic level, we propose a metric called topic stability that measures the variability of the topic parameters under the posterior. We show that this metric is correlated with human judgments of topic quality as well as with the consistency of topics appearing across multiple models. At the word level, we experiment with different methods for adjusting individual word probabilities within topics based on their uncertainty. Humans prefer words ranked by our adjusted estimates nearly twice as often when compared to the traditional approach. Finally, we describe how the ideas presented in this work could potentially applied to other predictive or exploratory models in future work.