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 Discourse & Dialogue


Probing Neural Dialog Models for Conversational Understanding

arXiv.org Artificial Intelligence

The predominant approach to open-domain dialog generation relies on end-to-end training of neural models on chat datasets. However, this approach provides little insight as to what these models learn (or do not learn) about engaging in dialog. In this study, we analyze the internal representations learned by neural open-domain dialog systems and evaluate the quality of these representations for learning basic conversational skills. Our results suggest that standard open-domain dialog systems struggle with answering questions, inferring contradiction, and determining the topic of conversation, among other tasks. We also find that the dyadic, turn-taking nature of dialog is not fully leveraged by these models. By exploring these limitations, we highlight the need for additional research into architectures and training methods that can better capture high-level information about dialog.


Social Sentiment Analysis Toward the Clean Energy Transition

#artificialintelligence

The world is in the midst of an energy transition. This massive shift aims to move away from reliance on fuels that are destructive to the climate, the environment, and people's well-being. The goal established by the UN is to "ensure access to affordable, reliable, sustainable and modern energy for all" by 2030. While governments, energy companies, and activists dominate the headlines, the progress with infrastructure and technology won't be sufficient. A successful energy transition for the good of all humanity depends on the action of individuals.


Classification Aware Neural Topic Model and its Application on a New COVID-19 Disinformation Corpus

arXiv.org Machine Learning

The explosion of disinformation related to the COVID-19 pandemic has overloaded fact-checkers and media worldwide. To help tackle this, we developed computational methods to support COVID-19 disinformation debunking and social impacts research. This paper presents: 1) the currently largest available manually annotated COVID-19 disinformation category dataset; and 2) a classification-aware neural topic model (CANTM) that combines classification and topic modelling under a variational autoencoder framework. We demonstrate that CANTM efficiently improves classification performance with low resources, and is scalable. In addition, the classification-aware topics help researchers and end-users to better understand the classification results.


Rethinking Dialogue State Tracking with Reasoning

arXiv.org Artificial Intelligence

Tracking dialogue states to better interpret user goals and feed downstream policy learning is a bottleneck in dialogue management. Common practice has been to treat it as a problem of classifying dialogue content into a set of pre-defined slot-value pairs, or generating values for different slots given the dialogue history. Both have limitations on considering dependencies that occur on dialogues, and are lacking of reasoning capabilities. This paper proposes to track dialogue states gradually with reasoning over dialogue turns with the help of the back-end data. Empirical results demonstrate that our method significantly outperforms the state-of-the-art methods by 38.6% in terms of joint belief accuracy for MultiWOZ 2.1, a large-scale human-human dialogue dataset across multiple domains.


Situated and Interactive Multimodal Conversations

arXiv.org Artificial Intelligence

Next generation virtual assistants are envisioned to handle multimodal inputs (e.g., vision, memories of previous interactions, etc., in addition to the user's utterances), and perform multimodal actions (e.g., displaying a route in addition to generating the system's utterance). We introduce Situated Interactive MultiModal Conversations (SIMMC) as a new direction aimed at training agents that take multimodal actions grounded in a co-evolving multimodal input context in addition to the dialog history. We provide two SIMMC datasets totalling ~13K human-human dialogs (~169K utterances) using a multimodal Wizard-of-Oz (WoZ) setup, on two shopping domains: (a) furniture (grounded in a shared virtual environment) and, (b) fashion (grounded in an evolving set of images). We also provide logs of the items appearing in each scene, and contextual NLU and coreference annotations, using a novel and unified framework of SIMMC conversational acts for both user and assistant utterances. Finally, we present several tasks within SIMMC as objective evaluation protocols, such as Structural API Prediction and Response Generation. We benchmark a collection of existing models on these SIMMC tasks as strong baselines, and demonstrate rich multimodal conversational interactions. Our data, annotations, code, and models will be made publicly available.


8 great Python libraries for natural language processing

#artificialintelligence

Natural language processing, or NLP for short, is best described as "AI for speech and text." The magic behind voice commands, speech and text translation, sentiment analysis, text summarization, and many other linguistic applications and analyses, natural language processing has been improved dramatically through deep learning. The Python language provides a convenient front-end to all varieties of machine learning including NLP. In fact, there is an embarrassment of NLP riches to choose from in the Python ecosystem. In this article we'll explore each of the NLP libraries available for Python--their use cases, their strengths, their weaknesses, and their general level of popularity.


Variational Reward Estimator Bottleneck: Learning Robust Reward Estimator for Multi-Domain Task-Oriented Dialog

arXiv.org Artificial Intelligence

Despite its notable success in adversarial learning approaches to multi-domain task-oriented dialog system, training the dialog policy via adversarial inverse reinforcement learning often fails to balance the performance of the policy generator and reward estimator. During optimization, the reward estimator often overwhelms the policy generator and produces excessively uninformative gradients. We proposes the Variational Reward estimator Bottleneck (VRB), which is an effective regularization method that aims to constrain unproductive information flows between inputs and the reward estimator. The VRB focuses on capturing discriminative features, by exploiting information bottleneck on mutual information. Empirical results on a multi-domain task-oriented dialog dataset demonstrate that the VRB significantly outperforms previous methods.


Teacher-Student Framework Enhanced Multi-domain Dialogue Generation

arXiv.org Artificial Intelligence

Dialogue systems dealing with multi-domain tasks are highly required. How to record the state remains a key problem in a task-oriented dialogue system. Normally we use human-defined features as dialogue states and apply a state tracker to extract these features. However, the performance of such a system is limited by the error propagation of a state tracker. In this paper, we propose a dialogue generation model that needs no external state trackers and still benefits from human-labeled semantic data. By using a teacher-student framework, several teacher models are firstly trained in their individual domains, learn dialogue policies from labeled states. And then the learned knowledge and experience are merged and transferred to a universal student model, which takes raw utterance as its input. Experiments show that the dialogue system trained under our framework outperforms the one uses a belief tracker.


History-Aware Question Answering in a Blocks World Dialogue System

arXiv.org Artificial Intelligence

It is essential for dialogue-based spatial reasoning systems to maintain memory of historical states of the world. In addition to conveying that the dialogue agent is mentally present and engaged with the task, referring to historical states may be crucial for enabling collaborative planning (e.g., for planning to return to a previous state, or diagnosing a past misstep). In this paper, we approach the problem of spatial memory in a multi-modal spoken dialogue system capable of answering questions about interaction history in a physical blocks world setting. This work builds upon a full spatial question-answering pipeline consisting of a vision system, speech input and output mediated by an animated avatar, a dialogue system that robustly interprets spatial queries, and a constraint solver that derives answers based on 3-D spatial modelling. The contributions of this work include a symbolic dialogue context registering knowledge about discourse history and changes in the world, as well as a natural language understanding module capable of interpreting free-form historical questions and querying the dialogue context to form an answer.


MTSS: Learn from Multiple Domain Teachers and Become a Multi-domain Dialogue Expert

arXiv.org Artificial Intelligence

How to build a high-quality multi-domain dialogue system is a challenging work due to its complicated and entangled dialogue state space among each domain, which seriously limits the quality of dialogue policy, and further affects the generated response. In this paper, we propose a novel method to acquire a satisfying policy and subtly circumvent the knotty dialogue state representation problem in the multi-domain setting. Inspired by real school teaching scenarios, our method is composed of multiple domain-specific teachers and a universal student. Each individual teacher only focuses on one specific domain and learns its corresponding domain knowledge and dialogue policy based on a precisely extracted single domain dialogue state representation. Then, these domain-specific teachers impart their domain knowledge and policies to a universal student model and collectively make this student model a multi-domain dialogue expert. Experiment results show that our method reaches competitive results with SOTAs in both multi-domain and single domain setting.