The Github repo for this post contains a notebook and the data needed to generate some of the charts in this post, as well as a sample of the Plotly chart and CSV table of the results. The code can be easily tweaked if you wish to generate results for multiple speeches in one go. The data comprises six official speech transcripts taken from the websites of the Singapore Government as well as the Prime Minister's Office. These speeches focused on the Government's plans to deal with the challenges from Covid-19, and are set to frame the broader debate for Singapore's upcoming election. Some excessively long chunks of text were broken up into smaller paragraphs for a fairer assessment of the sentiment, but the vast majority of the speeches were analysed in their original form.

English is one of the most widely used languages worldwide, with approximately 1.2 billion speakers. In order to maximise the performance of speech-to-text systems it is vital to build them in a way that recognises different accents. Recently, spoken dialogue systems have been incorporated into various devices such as smartphones, call services, and navigation systems. These intelligent agents can assist users in performing daily tasks such as booking tickets, setting-up calendar items, or finding restaurants via spoken interaction. They have the potential to be more widely used in a vast range of applications in the future, especially in the education, government, healthcare, and entertainment sectors.

It is important to define meaningful and interpretable automatic evaluation metrics for open-domain dialog research. Standard language generation metrics have been shown to be ineffective for dialog. This paper introduces the FED metric (fine-grained evaluation of dialog), an automatic evaluation metric which uses DialoGPT, without any fine-tuning or supervision. It also introduces the FED dataset which is constructed by annotating a set of human-system and human-human conversations with eighteen fine-grained dialog qualities. The FED metric (1) does not rely on a ground-truth response, (2) does not require training data and (3) measures fine-grained dialog qualities at both the turn and whole dialog levels. FED attains moderate to strong correlation with human judgement at both levels.

This paper presents a new method SOLOIST, which uses transfer learning to efficiently build task-oriented dialog systems at scale. We parameterize a dialog system using a Transformer-based auto-regressive language model, which subsumes different dialog modules (e.g., state tracker, dialog policy, response generator) into a single neural model. We pre-train, on large heterogeneous dialog corpora, a large-scale Transformer model which can generate dialog responses grounded in user goals and real-world knowledge for task completion. The pre-trained model can be efficiently adapted to accomplish a new dialog task with a handful of task-specific dialogs via machine teaching. Our experiments demonstrate that (i) SOLOIST creates new state-of-the-art results on two well-known benchmarks, CamRest and MultiWOZ, (ii) in the few-shot learning setting, the dialog systems developed by SOLOIST significantly outperform those developed by existing methods, and (iii) the use of machine teaching substantially reduces the labeling cost. We will release our code and pre-trained models for reproducible research.

This work proposes a structured approach to baselining a model, identifying attack vectors, and securing the machine learning models after deployment. This method for securing each model post deployment is called the BAD (Build, Attack, and Defend) Architecture. Two implementations of the BAD architecture are evaluated to quantify the adversarial life cycle for a black box Sentiment Analysis system. As a challenging diagnostic, the Jigsaw Toxic Bias dataset is selected as the baseline in our performance tool. Each implementation of the architecture will build a baseline performance report, attack a common weakness, and defend the incoming attack. As an important note: each attack surface demonstrated in this work is detectable and preventable. The goal is to demonstrate a viable methodology for securing a machine learning model in a production setting.

Effective optimization is essential for real-world interactive systems to provide a satisfactory user experience in response to changing user behavior. However, it is often challenging to find an objective to optimize for interactive systems (e.g., policy learning in task-oriented dialog systems). Generally, such objectives are manually crafted and rarely capture complex user needs in an accurate manner. We propose an approach that infers the objective directly from observed user interactions. These inferences can be made regardless of prior knowledge and across different types of user behavior. We introduce Interactive System Optimizer (ISO), a novel algorithm that uses these inferred objectives for optimization. Our main contribution is a new general principled approach to optimizing interactive systems using data-driven objectives. We demonstrate the high effectiveness of ISO over several simulations.

The objective of the study is to examine coronavirus disease (COVID-19) related discussions, concerns, and sentiments that emerged from tweets posted by Twitter users. We analyze 4 million Twitter messages related to the COVID-19 pandemic using a list of 25 hashtags such as "coronavirus," "COVID-19," "quarantine" from March 1 to April 21 in 2020. We use a machine learning approach, Latent Dirichlet Allocation (LDA), to identify popular unigram, bigrams, salient topics and themes, and sentiments in the collected Tweets. Popular unigrams include "virus," "lockdown," and "quarantine." Popular bigrams include "COVID-19," "stay home," "corona virus," "social distancing," and "new cases." We identify 13 discussion topics and categorize them into five different themes, such as "public health measures to slow the spread of COVID-19," "social stigma associated with COVID-19," "coronavirus news cases and deaths," "COVID-19 in the United States," and "coronavirus cases in the rest of the world". Across all identified topics, the dominant sentiments for the spread of coronavirus are anticipation that measures that can be taken, followed by a mixed feeling of trust, anger, and fear for different topics. The public reveals a significant feeling of fear when they discuss the coronavirus new cases and deaths than other topics. The study shows that Twitter data and machine learning approaches can be leveraged for infodemiology study by studying the evolving public discussions and sentiments during the COVID-19. Real-time monitoring and assessment of the Twitter discussion and concerns can be promising for public health emergency responses and planning. Already emerged pandemic fear, stigma, and mental health concerns may continue to influence public trust when there occurs a second wave of COVID-19 or a new surge of the imminent pandemic.

Google app market captures the school of thought of users via ratings and text reviews. The critique's viewpoint regarding an app is proportional to their satisfaction level. Consequently, this helps other users to gain insights before downloading or purchasing the apps. The potential information from the reviews can't be extracted manually, due to its exponential growth. Sentiment analysis, by machine learning algorithms employing NLP, is used to explicitly uncover and interpret the emotions. This study aims to perform the sentiment classification of the app reviews and identify the university students' behavior towards the app market. We applied machine learning algorithms using the TF-IDF text representation scheme and the performance was evaluated on the ensemble learning method. Our model was trained on Google reviews and tested on students' reviews. SVM recorded the maximum accuracy(93.37\%), F-score(0.88) on tri-gram + TF-IDF scheme. Bagging enhanced the performance of LR and NB with accuracy of 87.80\% and 85.5\% respectively.

To build a flexible and interpretable model for document analysis, we develop deep autoencoding topic model (DATM) that uses a hierarchy of gamma distributions to construct its multi-stochastic-layer generative network. In order to provide scalable posterior inference for the parameters of the generative network, we develop topic-layer-adaptive stochastic gradient Riemannian MCMC that jointly learns simplex-constrained global parameters across all layers and topics, with topic and layer specific learning rates. Given a posterior sample of the global parameters, in order to efficiently infer the local latent representations of a document under DATM across all stochastic layers, we propose a Weibull upward-downward variational encoder that deterministically propagates information upward via a deep neural network, followed by a Weibull distribution based stochastic downward generative model. To jointly model documents and their associated labels, we further propose supervised DATM that enhances the discriminative power of its latent representations. The efficacy and scalability of our models are demonstrated on both unsupervised and supervised learning tasks on big corpora.

This demo paper presents Emora STDM (State Transition Dialogue Manager), a dialogue system development framework that provides novel workflows for rapid prototyping of chat-based dialogue managers as well as collaborative development of complex interactions. Our framework caters to a wide range of expertise levels by supporting interoperability between two popular approaches, state machine and information state, to dialogue management. Our Natural Language Expression package allows seamless integration of pattern matching, custom NLP modules, and database querying, that makes the workflows much more efficient. As a user study, we adopt this framework to an interdisciplinary undergraduate course where students with both technical and non-technical backgrounds are able to develop creative dialogue managers in a short period of time.