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 Discourse & Dialogue


GraphDialog: Integrating Graph Knowledge into End-to-End Task-Oriented Dialogue Systems

arXiv.org Artificial Intelligence

End-to-end task-oriented dialogue systems aim to generate system responses directly from plain text inputs. There are two challenges for such systems: one is how to effectively incorporate external knowledge bases (KBs) into the learning framework; the other is how to accurately capture the semantics of dialogue history. In this paper, we address these two challenges by exploiting the graph structural information in the knowledge base and in the dependency parsing tree of the dialogue. To effectively leverage the structural information in dialogue history, we propose a new recurrent cell architecture which allows representation learning on graphs. To exploit the relations between entities in KBs, the model combines multi-hop reasoning ability based on the graph structure. Experimental results show that the proposed model achieves consistent improvement over state-of-the-art models on two different task-oriented dialogue datasets.


Aspect-Based Sentiment Analysis in Education Domain

arXiv.org Artificial Intelligence

Analysis of a large amount of data has always brought value to institutions and organizations. Lately, people's opinions expressed through text have become a very important aspect of this analysis. In response to this challenge, a natural language processing technique known as Aspect-Based Sentiment Analysis (ABSA) has emerged. Having the ability to extract the polarity for each aspect of opinions separately, ABSA has found itself useful in a wide range of domains. Education is one of the domains in which ABSA can be successfully utilized. Being able to understand and find out what students like and don't like most about a course, professor, or teaching methodology can be of great importance for the respective institutions. While this task represents a unique NLP challenge, many studies have proposed different approaches to tackle the problem. In this work, we present a comprehensive review of the existing work in ABSA with a focus in the education domain. A wide range of methodologies are discussed and conclusions are drawn.


Hands-On Guide To Using AutoNLP For Automating Sentiment Analysis

#artificialintelligence

Automated Machine learning or autoML is used for automating the complete process of machine learning for real-world problems to make the process easier and more efficient. Over the years researchers have developed ways of automating processes by developing tools like AutoKeras, AutoSklearn and even no-coding platforms like WEKA and H2o. One such area of automation is in the field of natural language processing. With the development of AutoNLP, it is now super easy to build a model like sentiment analysis with very few basic lines of code and get a good output. With automation like these, it allows everyone to be a part of the machine learning community and does not restrict machine learning to only developers and engineers.


Legal Sentiment Analysis and Opinion Mining (LSAOM): Assimilating Advances in Autonomous AI Legal Reasoning

arXiv.org Artificial Intelligence

An expanding field of substantive interest for the theory of the law and the practice-of-law entails Legal Sentiment Analysis and Opinion Mining (LSAOM), consisting of two often intertwined phenomena and actions underlying legal discussions and narratives: (1) Sentiment Analysis (SA) for the detection of expressed or implied sentiment about a legal matter within the context of a legal milieu, and (2) Opinion Mining (OM) for the identification and illumination of explicit or implicit opinion accompaniments immersed within legal discourse. Efforts to undertake LSAOM have historically been performed by human hand and cognition, and only thinly aided in more recent times by the use of computer-based approaches. Advances in Artificial Intelligence (AI) involving especially Natural Language Processing (NLP) and Machine Learning (ML) are increasingly bolstering how automation can systematically perform either or both of Sentiment Analysis and Opinion Mining, all of which is being inexorably carried over into engagement within a legal context for improving LSAOM capabilities. This research paper examines the evolving infusion of AI into Legal Sentiment Analysis and Opinion Mining and proposes an alignment with the Levels of Autonomy (LoA) of AI Legal Reasoning (AILR), plus provides additional insights regarding AI LSAOM in its mechanizations and potential impact to the study of law and the practicing of law.


How to Motivate Your Dragon: Teaching Goal-Driven Agents to Speak and Act in Fantasy Worlds

arXiv.org Artificial Intelligence

We seek to create agents that both act and communicate with other agents in pursuit of a goal. Towards this end, we extend LIGHT (Urbanek et al. 2019)---a large-scale crowd-sourced fantasy text-game---with a dataset of quests. These contain natural language motivations paired with in-game goals and human demonstrations; completing a quest might require dialogue or actions (or both). We introduce a reinforcement learning system that (1) incorporates large-scale language modeling-based and commonsense reasoning-based pre-training to imbue the agent with relevant priors; and (2) leverages a factorized action space of action commands and dialogue, balancing between the two. We conduct zero-shot evaluations using held-out human expert demonstrations, showing that our agents are able to act consistently and talk naturally with respect to their motivations.


The Role of Data Science in Sentiment Analysis

#artificialintelligence

Understanding individuals' feelings are fundamental for organizations since clients can communicate their feelings and sentiments more transparently than ever before. By automatically analyzing customer feedback, from study reactions to social media discussions, brands can listen mindfully to their clients, and tailor products and services to address their issues. Sentiment analysis is a machine learning method that recognizes polarity (for example a positive or negative thought) within the text, whether a whole document, paragraph, sentence, or clause. Marketing is ending up being one of the artworks most disrupted by the digital revolution. A lot to the aversion of customary marketing proponents and maybe to the pleasure of technologists, it is presently a lot about codifying the whole knowledge chain – catching the abundance of digital data, sorting out it, applying algorithms to process it and taking care of back noteworthy decisions to different functions– all in real-time, with end to end automation, and at lightening quick speed.


From Twitter to Traffic Predictor: Next-Day Morning Traffic Prediction Using Social Media Data

arXiv.org Machine Learning

The effectiveness of traditional traffic prediction methods is often extremely limited when forecasting traffic dynamics in early morning. The reason is that traffic can break down drastically during the early morning commute, and the time and duration of this break-down vary substantially from day to day. Early morning traffic forecast is crucial to inform morning-commute traffic management, but they are generally challenging to predict in advance, particularly by midnight. In this paper, we propose to mine Twitter messages as a probing method to understand the impacts of people's work and rest patterns in the evening/midnight of the previous day to the next-day morning traffic. The model is tested on freeway networks in Pittsburgh as experiments. The resulting relationship is surprisingly simple and powerful. We find that, in general, the earlier people rest as indicated from Tweets, the more congested roads will be in the next morning. The occurrence of big events in the evening before, represented by higher or lower tweet sentiment than normal, often implies lower travel demand in the next morning than normal days. Besides, people's tweeting activities in the night before and early morning are statistically associated with congestion in morning peak hours. We make use of such relationships to build a predictive framework which forecasts morning commute congestion using people's tweeting profiles extracted by 5 am or as late as the midnight prior to the morning. The Pittsburgh study supports that our framework can precisely predict morning congestion, particularly for some road segments upstream of roadway bottlenecks with large day-to-day congestion variation. Our approach considerably outperforms those existing methods without Twitter message features, and it can learn meaningful representation of demand from tweeting profiles that offer managerial insights.


Learning Knowledge Bases with Parameters for Task-Oriented Dialogue Systems

arXiv.org Artificial Intelligence

Task-oriented dialogue systems are either modularized with separate dialogue state tracking (DST) and management steps or end-to-end trainable. In either case, the knowledge base (KB) plays an essential role in fulfilling user requests. Modularized systems rely on DST to interact with the KB, which is expensive in terms of annotation and inference time. End-to-end systems use the KB directly as input, but they cannot scale when the KB is larger than a few hundred entries. In this paper, we propose a method to embed the KB, of any size, directly into the model parameters. The resulting model does not require any DST or template responses, nor the KB as input, and it can dynamically update its KB via fine-tuning. We evaluate our solution in five task-oriented dialogue datasets with small, medium, and large KB size. Our experiments show that end-to-end models can effectively embed knowledge bases in their parameters and achieve competitive performance in all evaluated datasets.


MinTL: Minimalist Transfer Learning for Task-Oriented Dialogue Systems

arXiv.org Artificial Intelligence

In this paper, we propose Minimalist Transfer Learning (MinTL) to simplify the system design process of task-oriented dialogue systems and alleviate the over-dependency on annotated data. MinTL is a simple yet effective transfer learning framework, which allows us to plug-and-play pre-trained seq2seq models, and jointly learn dialogue state tracking and dialogue response generation. Unlike previous approaches, which use a copy mechanism to "carryover" the old dialogue states to the new one, we introduce Levenshtein belief spans (Lev), that allows efficient dialogue state tracking with a minimal generation length. We instantiate our learning framework with two pre-trained backbones: T5 and BART, and evaluate them on MultiWOZ. Extensive experiments demonstrate that: 1) our systems establish new state-of-the-art results on end-to-end response generation, 2) MinTL-based systems are more robust than baseline methods in the low resource setting, and they achieve competitive results with only 20\% training data, and 3) Lev greatly improves the inference efficiency.


Day 123 of #NLP365: NLP Papers Summary -- Context-aware Embedding for Targeted Aspect-based…

#artificialintelligence

Proposed context-aware embeddings to refine the embeddings of targets and aspects using highly correlative words. A lot of previous work uses context-independent vectors to construct targets and aspects embeddings, which lead to loss of semantic information and failed to capture the interconnection between the specific target, its aspect, and its context. This approach has led to SOTA results in targeted aspect-based sentiment analysis (TABSA). The goal of TABSA is that given an input sentence, we want to extract the sentiment of the aspect that belongs to a target. The refined target embeddings can be computed by multiplying the sentence word embeddings X with the sparse coefficient vector u'.