Reliable automatic evaluation of dialogue systems under an interactive environment has long been overdue. An ideal environment for evaluating dialog systems, also known as the Turing test, needs to involve human interaction, which is usually not affordable for large-scale experiments. Though researchers have attempted to use metrics (e.g., perplexity, BLEU) in language generation tasks or some model-based reinforcement learning methods (e.g., self-play evaluation) for automatic evaluation, these methods only show a very weak correlation with the actual human evaluation in practice. To bridge such a gap, we propose a new framework named ENIGMA for estimating human evaluation scores based on recent advances of off-policy evaluation in reinforcement learning. ENIGMA only requires a handful of pre-collected experience data, and therefore does not involve human interaction with the target policy during the evaluation, making automatic evaluations feasible. More importantly, ENIGMA is model-free and agnostic to the behavior policies for collecting the experience data (see details in Section 2), which significantly alleviates the technical difficulties of modeling complex dialogue environments and human behaviors. Our experiments show that ENIGMA significantly outperforms existing methods in terms of correlation with human evaluation scores.

Dialogue state tracking (DST) is a pivotal component in task-oriented dialogue systems. While it is relatively easy for a DST model to capture belief states in short conversations, the task of DST becomes more challenging as the length of a dialogue increases due to the injection of more distracting contexts. In this paper, we aim to improve the overall performance of DST with a special focus on handling longer dialogues. We tackle this problem from three perspectives: 1) A model designed to enable hierarchical slot status prediction; 2) Balanced training procedure for generic and task-specific language understanding; 3) Data perturbation which enhances the model's ability in handling longer conversations. We conduct experiments on the MultiWOZ benchmark, and demonstrate the effectiveness of each component via a set of ablation tests, especially on longer conversations. Dialog state tracking (DST) is a key component in modern task-oriented dialogue (ToD) systems.

Researches about COVID-19 has increased largely, no matter in the biology field or the others. This research conducted a text analysis using LDA topic model. We firstly scraped totally 1127 articles and 5563 comments on SCMP covering COVID-19 from Jan 20 to May 19, then we trained the LDA model and tuned parameters based on the Cv coherence as the model evaluation method. With the optimal model, dominant topics, representative documents of each topic and the inconsistence between articles and comments are analyzed. 3 possible improvements are discussed at last.

Rule-based dialogue management is still the most popular solution for industrial task-oriented dialogue systems for their interpretablility. However, it is hard for developers to maintain the dialogue logic when the scenarios get more and more complex. On the other hand, data-driven dialogue systems, usually with end-to-end structures, are popular in academic research and easier to deal with complex conversations, but such methods require plenty of training data and the behaviors are less interpretable. In this paper, we propose a method to leverages the strength of both rule-based and data-driven dialogue managers (DM). We firstly introduce the DM of Carina Dialog System (CDS, an advanced industrial dialogue system built by Microsoft). Then we propose the "model-trigger" design to make the DM trainable thus scalable to scenario changes. Furthermore, we integrate pre-trained models and empower the DM with few-shot capability. The experimental results demonstrate the effectiveness and strong few-shot capability of our method.

Sentiment analysis is a research topic focused on analysing data to extract information related to the sentiment that it causes. Applications of sentiment analysis are wide, ranging from recommendation systems, and marketing to customer satisfaction. Recent approaches evaluate textual content using Machine Learning techniques that are trained over large corpora. However, as social media grown, other data types emerged in large quantities, such as images. Sentiment analysis in images has shown to be a valuable complement to textual data since it enables the inference of the underlying message polarity by creating context and connections. Multimodal sentiment analysis approaches intend to leverage information of both textual and image content to perform an evaluation. Despite recent advances, current solutions still flounder in combining both image and textual information to classify social media data, mainly due to subjectivity, inter-class homogeneity and fusion data differences. In this paper, we propose a method that combines both textual and image individual sentiment analysis into a final fused classification based on AutoML, that performs a random search to find the best model. Our method achieved state-of-the-art performance in the B-T4SA dataset, with 95.19% accuracy.

This paper describes our submission for the End-to-end Multi-domain Task Completion Dialog shared task at the 9th Dialog System Technology Challenge (DSTC-9). Participants in the shared task build an end-to-end task completion dialog system which is evaluated by human evaluation and a user simulator based automatic evaluation. Different from traditional pipelined approaches where modules are optimized individually and suffer from cascading failure, we propose an end-to-end dialog system that 1) uses Generative Pretraining 2 (GPT-2) as the backbone to jointly solve Natural Language Understanding, Dialog State Tracking, and Natural Language Generation tasks, 2) adopts Domain and Task Adaptive Pretraining to tailor GPT-2 to the dialog domain before finetuning, 3) utilizes heuristic pre/post-processing rules that greatly simplify the prediction tasks and improve generalizability, and 4) equips a fault tolerance module to correct errors and inappropriate responses. Our proposed method significantly outperforms baselines and ties for first place in the official evaluation. We make our source code publicly available.

We propose a Concentrated Document Topic Model(CDTM) for unsupervised text classification, which is able to produce a concentrated and sparse document topic distribution. In particular, an exponential entropy penalty is imposed on the document topic distribution. Documents that have diverse topic distributions are penalized more, while those having concentrated topics are penalized less. We apply the model to the benchmark NIPS dataset and observe more coherent topics and more concentrated and sparse document-topic distributions than Latent Dirichlet Allocation(LDA).

The field of Natural language processing can be formally defined as - "A theoretically motivated range of computational techniques for analyzing and representing naturally occurring texts at one or more levels of linguistic analysis for the purpose of achieving human-like language processing for a range of tasks or applications"[69]. The naturally occurring text can be in written or spoken form.A wide array of domains contribute to NLP development like linguistics, computer science and psychology.The linguistics field helps to understand the formal structure of language while computer science domain helps to find efficient internal representations and data structures.The study of "Psychology" can be useful to understand the methodology used by humans for dealing with languages. NLP can be considered to be having two distinct focus namely (1)Natural Language Generation(NLG) and (2)Natural Language Understanding(NLU). The NLG deals with planning to use the representation of language to decide what should be generated at each point in interaction, while NLU needs to analyze language and decide which is best way to represent it meaningfully.We, in this survey paper, concentrate on area of NLU for written text.Hence the NLP henceforth might be considered as NLU and vice versa. Motivation for designing Indian NLP systems Hindi and English are the official languages in central government of India(GOI). Indian community faces a "Digital Divide" due to dominance of English as mode of communication in higher education, judiciary, corporate sector and Public administration at Central level whereas the government in states work in their respective regional languages [67].The expansion of Internet has inter-connected the socioeconomic environment of the world and redefined the concept of global culture.As per a report in 2017 by the companies kpmg and Google

TextBlob is a Python (2 and 3) library for processing textual data. It provides a simple API for diving into common natural language processing (NLP) tasks such as part-of-speech tagging, noun phrase extraction, sentiment analysis, classification, translation, and more. TextBlob stands on the giant shoulders of NLTK and pattern, and plays nicely with both. Go on to the Quickstart guide.

In zero-shot cross-lingual transfer, a supervised NLP task trained on a corpus in one language is directly applicable to another language without any additional training. A source of cross-lingual transfer can be as straightforward as lexical overlap between languages (e.g., use of the same scripts, shared subwords) that naturally forces text embeddings to occupy a similar representation space. Recently introduced cross-lingual language model (XLM) pretraining brings out neural parameter sharing in Transformer-style networks as the most important factor for the transfer. In this paper, we aim to validate the hypothetically strong cross-lingual transfer properties induced by XLM pretraining. Particularly, we take XLM-RoBERTa (XLMR) in our experiments that extend semantic textual similarity (STS), SQuAD and KorQuAD for machine reading comprehension, sentiment analysis, and alignment of sentence embeddings under various cross-lingual settings. Our results indicate that the presence of cross-lingual transfer is most pronounced in STS, sentiment analysis the next, and MRC the last. That is, the complexity of a downstream task softens the degree of crosslingual transfer. All of our results are empirically observed and measured, and we make our code and data publicly available.