Aspect-level sentiment classification (ASC) aims to predict the fine-grained sentiment polarity towards a given aspect mentioned in a review. Despite recent advances in ASC, enabling machines to preciously infer aspect sentiments is still challenging. This paper tackles two challenges in ASC: (1) due to lack of aspect knowledge, aspect representation derived in prior works is inadequate to represent aspect's exact meaning and property information; (2) prior works only capture either local syntactic information or global relational information, thus missing either one of them leads to insufficient syntactic information. To tackle these challenges, we propose a novel ASC model which not only end-to-end embeds and leverages aspect knowledge but also marries the two kinds of syntactic information and lets them compensate for each other. Our model includes three key components: (1) a knowledge-aware gated recurrent memory network recurrently integrates dynamically summarized aspect knowledge; (2) a dual syntax graph network combines both kinds of syntactic information to comprehensively capture sufficient syntactic information; (3) a knowledge integrating gate re-enhances the final representation with further needed aspect knowledge; (4) an aspect-to-context attention mechanism aggregates the aspect-related semantics from all hidden states into the final representation. Experimental results on several benchmark datasets demonstrate the effectiveness of our model, which overpass previous state-of-the-art models by large margins in terms of both Accuracy and Macro-F1.

Chinese sentiment analysis (CSA) has always been one of the challenges in natural language processing due to its complexity and uncertainty. Transformer has succeeded in capturing semantic features, but it uses position encoding to capture sequence features, which has great shortcomings compared with the recurrent model. In this paper, we propose T-E-GRU for Chinese sentiment analysis, which combine transformer encoder and GRU. We conducted experiments on three Chinese comment datasets. In view of the confusion of punctuation marks in Chinese comment texts, we selectively retain some punctuation marks with sentence segmentation ability. The experimental results show that T-E-GRU outperforms classic recurrent model and recurrent model with attention.

The goal of dialogue state tracking (DST) is to predict the current dialogue state given all previous dialogue contexts. Existing approaches generally predict the dialogue state at every turn from scratch. However, the overwhelming majority of the slots in each turn should simply inherit the slot values from the previous turn. Therefore, the mechanism of treating slots equally in each turn not only is inefficient but also may lead to additional errors because of the redundant slot value generation. To address this problem, we devise the two-stage DSS-DST which consists of the Dual Slot Selector based on the current turn dialogue, and the Slot Value Generator based on the dialogue history. The Dual Slot Selector determines each slot whether to update slot value or to inherit the slot value from the previous turn from two aspects: (1) if there is a strong relationship between it and the current turn dialogue utterances; (2) if a slot value with high reliability can be obtained for it through the current turn dialogue. The slots selected to be updated are permitted to enter the Slot Value Generator to update values by a hybrid method, while the other slots directly inherit the values from the previous turn. Empirical results show that our method achieves 56.93%, 60.73%, and 58.04% joint accuracy on MultiWOZ 2.0, MultiWOZ 2.1, and MultiWOZ 2.2 datasets respectively and achieves a new state-of-the-art performance with significant improvements.

One of the difficulties in training dialogue systems is the lack of training data. We explore the possibility of creating dialogue data through the interaction between a dialogue system and a user simulator. Our goal is to develop a modelling framework that can incorporate new dialogue scenarios through self-play between the two agents. In this framework, we first pre-train the two agents on a collection of source domain dialogues, which equips the agents to converse with each other via natural language. With further fine-tuning on a small amount of target domain data, the agents continue to interact with the aim of improving their behaviors using reinforcement learning with structured reward functions. In experiments on the MultiWOZ dataset, two practical transfer learning problems are investigated: 1) domain adaptation and 2) single-to-multiple domain transfer. We demonstrate that the proposed framework is highly effective in bootstrapping the performance of the two agents in transfer learning. We also show that our method leads to improvements in dialogue system performance on complete datasets.

Recently, researchers have explored using the encoder-decoder framework to tackle dialogue state tracking (DST), which is a key component of task-oriented dialogue systems. However, they regard a multi-turn dialogue as a flat sequence, failing to focus on useful information when the sequence is long. In this paper, we propose a Hierarchical Dynamic Copy Network (HDCN) to facilitate focusing on the most informative turn, making it easier to extract slot values from the dialogue context. Based on the encoder-decoder framework, we adopt a hierarchical copy approach that calculates two levels of attention at the word- and turn-level, which are then renormalized to obtain the final copy distribution. A focus loss term is employed to encourage the model to assign the highest turn-level attention weight to the most informative turn. Experimental results show that our model achieves 46.76% joint accuracy on the MultiWOZ 2.1 dataset.

Over the last several years, end-to-end neural conversational agents have vastly improved in their ability to carry a chit-chat conversation with humans. However, these models are often trained on large datasets from the internet, and as a result, may learn undesirable behaviors from this data, such as toxic or otherwise harmful language. Researchers must thus wrestle with the issue of how and when to release these models. In this paper, we survey the problem landscape for safety for end-to-end conversational AI and discuss recent and related work. We highlight tensions between values, potential positive impact and potential harms, and provide a framework for making decisions about whether and how to release these models, following the tenets of value-sensitive design. We additionally provide a suite of tools to enable researchers to make better-informed decisions about training and releasing end-to-end conversational AI models.

Currently I am running an experiment to find possible purchase biases in my amazon shopping history, the first step is to run a sentiment analysis in the product comments. For this I am using the Fast Text library for text classification, the creation of this model was based on this article on Kaggle.

Sentiment analysis (or opinion mining) may be a natural processing technique want to determine whether data is positive, negative, or neutral. Sentiment analysis is usually performed on textual data to assist businesses to monitor brand and merchandise sentiment in customer feedback and understand customer needs. Sentiment analysis is that the process of detecting positive or negative sentiment in text. It's often employed by businesses to detect sentiment in social data, gauge brand reputation, and understand customers. Since customers express their thoughts and feelings more openly than ever before, sentiment analysis is becoming an important tool to watch and understand that sentiment.

This paper studies the estimation of high-dimensional, discrete, possibly sparse, mixture models in topic models. The data consists of observed multinomial counts of $p$ words across $n$ independent documents. In topic models, the $p\times n$ expected word frequency matrix is assumed to be factorized as a $p\times K$ word-topic matrix $A$ and a $K\times n$ topic-document matrix $T$. Since columns of both matrices represent conditional probabilities belonging to probability simplices, columns of $A$ are viewed as $p$-dimensional mixture components that are common to all documents while columns of $T$ are viewed as the $K$-dimensional mixture weights that are document specific and are allowed to be sparse. The main interest is to provide sharp, finite sample, $\ell_1$-norm convergence rates for estimators of the mixture weights $T$ when $A$ is either known or unknown. For known $A$, we suggest MLE estimation of $T$. Our non-standard analysis of the MLE not only establishes its $\ell_1$ convergence rate, but reveals a remarkable property: the MLE, with no extra regularization, can be exactly sparse and contain the true zero pattern of $T$. We further show that the MLE is both minimax optimal and adaptive to the unknown sparsity in a large class of sparse topic distributions. When $A$ is unknown, we estimate $T$ by optimizing the likelihood function corresponding to a plug in, generic, estimator $\hat{A}$ of $A$. For any estimator $\hat{A}$ that satisfies carefully detailed conditions for proximity to $A$, the resulting estimator of $T$ is shown to retain the properties established for the MLE. The ambient dimensions $K$ and $p$ are allowed to grow with the sample sizes. Our application is to the estimation of 1-Wasserstein distances between document generating distributions. We propose, estimate and analyze new 1-Wasserstein distances between two probabilistic document representations.

Automatic sentiment analysis play vital role in decision making. Many organizations spend a lot of budget to understand their customer satisfaction by manually going over their feedback/comments or tweets. Automatic sentiment analysis can give overall picture of the comments received against any event, product, or activity. Usually, the comments/tweets are classified into two main classes that are negative or positive. However, the negative comments are too abstract to understand the basic reason or the context. organizations are interested to identify the exact reason for the negativity. In this research study, we hierarchically goes down into negative comments, and link them with more classes. Tweets are extracted from social media sites such as Twitter and Facebook. If the sentiment analysis classifies any tweet into negative class, then we further try to associates that negative comments with more possible negative classes. Based on expert opinions, the negative comments/tweets are further classified into 8 classes. Different machine learning algorithms are evaluated and their accuracy are reported.