Prompt tuning has been an extremely effective tool to adapt a pre-trained model to downstream tasks. However, standard prompt-based methods mainly consider the case of sufficient data of downstream tasks. It is still unclear whether the advantage can be transferred to the few-shot regime, where only limited data are available for each downstream task. Although some works have demonstrated the potential of prompt-tuning under the few-shot setting, the main stream methods via searching discrete prompts or tuning soft prompts with limited data are still very challenging. Through extensive empirical studies, we find that there is still a gap between prompt tuning and fully fine-tuning for few-shot learning. To bridge the gap, we propose a new prompt-tuning framework, called Soft Template Tuning (STT). STT combines manual and auto prompts, and treats downstream classification tasks as a masked language modeling task. Comprehensive evaluation on different settings suggests STT can close the gap between fine-tuning and prompt-based methods without introducing additional parameters. Significantly, it can even outperform the time- and resource-consuming fine-tuning method on sentiment classification tasks.

Spoken medical dialogue systems are increasingly attracting interest to enhance access to healthcare services and improve quality and traceability of patient care. In this paper, we focus on medical drug prescriptions acquired on smartphones through spoken dialogue. Such systems would facilitate the traceability of care and would free clinicians' time. However, there is a lack of speech corpora to develop such systems since most of the related corpora are in text form and in English. To facilitate the research and development of spoken medical dialogue systems, we present, to the best of our knowledge, the first spoken medical drug prescriptions corpus, named PxSLU. It contains 4 hours of transcribed and annotated dialogues of drug prescriptions in French acquired through an experiment with 55 participants experts and non-experts in prescriptions. We also present some experiments that demonstrate the interest of this corpus for the evaluation and development of medical dialogue systems.

Aspect-based sentiment analysis (ABSA) aims at predicting sentiment polarity (SC) or extracting opinion span (OE) expressed towards a given aspect. Previous work in ABSA mostly relies on rather complicated aspect-specific feature induction. Recently, pretrained language models (PLMs), e.g., BERT, have been used as context modeling layers to simplify the feature induction structures and achieve state-of-the-art performance. However, such PLM-based context modeling can be not that aspect-specific. Therefore, a key question is left under-explored: how the aspect-specific context can be better modeled through PLMs? To answer the question, we attempt to enhance aspect-specific context modeling with PLM in a non-intrusive manner. We propose three aspect-specific input transformations, namely aspect companion, aspect prompt, and aspect marker. Informed by these transformations, non-intrusive aspect-specific PLMs can be achieved to promote the PLM to pay more attention to the aspect-specific context in a sentence. Additionally, we craft an adversarial benchmark for ABSA (advABSA) to see how aspect-specific modeling can impact model robustness. Extensive experimental results on standard and adversarial benchmarks for SC and OE demonstrate the effectiveness and robustness of the proposed method, yielding new state-of-the-art performance on OE and competitive performance on SC.

Text response generation for multimodal task-oriented dialog systems, which aims to generate the proper text response given the multimodal context, is an essential yet challenging task. Although existing efforts have achieved compelling success, they still suffer from two pivotal limitations: 1) overlook the benefit of generative pre-training, and 2) ignore the textual context related knowledge. To address these limitations, we propose a novel dual knowledge-enhanced generative pretrained language model for multimodal task-oriented dialog systems (DKMD), consisting of three key components: dual knowledge selection, dual knowledge-enhanced context learning, and knowledge-enhanced response generation. To be specific, the dual knowledge selection component aims to select the related knowledge according to both textual and visual modalities of the given context. Thereafter, the dual knowledge-enhanced context learning component targets seamlessly integrating the selected knowledge into the multimodal context learning from both global and local perspectives, where the cross-modal semantic relation is also explored. Moreover, the knowledge-enhanced response generation component comprises a revised BART decoder, where an additional dot-product knowledge-decoder attention sub-layer is introduced for explicitly utilizing the knowledge to advance the text response generation. Extensive experiments on a public dataset verify the superiority of the proposed DKMD over state-of-the-art competitors.

Aspect-based sentiment analysis (ABSA) is a fine-grained sentiment analysis task that aims to align aspects and corresponding sentiments for aspect-specific sentiment polarity inference. It is challenging because a sentence may contain multiple aspects or complicated (e.g., conditional, coordinating, or adversative) relations. Recently, exploiting dependency syntax information with graph neural networks has been the most popular trend. Despite its success, methods that heavily rely on the dependency tree pose challenges in accurately modeling the alignment of the aspects and their words indicative of sentiment, since the dependency tree may provide noisy signals of unrelated associations (e.g., the "conj" relation between "great" and "dreadful" in Figure 2). In this paper, to alleviate this problem, we propose a Bi-Syntax aware Graph Attention Network (BiSyn-GAT+). Specifically, BiSyn-GAT+ fully exploits the syntax information (e.g., phrase segmentation and hierarchical structure) of the constituent tree of a sentence to model the sentiment-aware context of every single aspect (called intra-context) and the sentiment relations across aspects (called inter-context) for learning. Experiments on four benchmark datasets demonstrate that BiSyn-GAT+ outperforms the state-of-the-art methods consistently.

Creating agents that can both appropriately respond to conversations and understand complex human linguistic tendencies and social cues has been a long standing challenge in the NLP community. A recent pillar of research revolves around emotion recognition in conversation (ERC); a sub-field of emotion recognition that focuses on conversations or dialogues that contain two or more utterances. In this work, we explore an approach to ERC that exploits the use of neural embeddings along with complex structures in dialogues. We implement our approach in a framework called Probabilistic Soft Logic (PSL), a declarative templating language that uses first-order like logical rules, that when combined with data, define a particular class of graphical model. Additionally, PSL provides functionality for the incorporation of results from neural models into PSL models. This allows our model to take advantage of advanced neural methods, such as sentence embeddings, and logical reasoning over the structure of a dialogue. We compare our method with state-of-the-art purely neural ERC systems, and see almost a 20% improvement. With these results, we provide an extensive qualitative and quantitative analysis over the DailyDialog conversation dataset.

A schema-guided approach to dialogue management has been shown in recent work to be effective in creating robust customizable virtual agents capable of acting as friendly peers or task assistants. However, successful applications of these methods in open-ended, mixed-initiative domains remain elusive -- particularly within medical domains such as virtual standardized patients, where such complex interactions are commonplace -- and require more extensive and flexible dialogue management capabilities than previous systems provide. In this paper, we describe a general-purpose schema-guided dialogue management framework used to develop SOPHIE, a virtual standardized cancer patient that allows a doctor to conveniently practice for interactions with patients. We conduct a crowdsourced evaluation of conversations between medical students and SOPHIE. Our agent is judged to produce responses that are natural, emotionally appropriate, and consistent with her role as a cancer patient. Furthermore, it significantly outperforms an end-to-end neural model fine-tuned on a human standardized patient corpus, attesting to the advantages of a schema-guided approach.

Social media is commonly used by the public during election campaigns to express their opinions regarding different issues. Among various social media channels, Twitter provides an efficient platform for researchers and politicians to explore public opinion regarding a wide range of topics such as the economy and foreign policy. Current literature mainly focuses on analyzing the content of tweets without considering the gender of users. This research collects and analyzes a large number of tweets and uses computational, human coding, and statistical analyses to identify topics in more than 300,000 tweets posted during the 2020 U.S. presidential election and to compare female and male users regarding the average weight of the discussed topics. Our findings are based upon a wide range of topics, such as tax, climate change, and the COVID-19 pandemic. Out of the topics, there exists a significant difference between female and male users for more than 70% of topics.

In task-oriented dialogue (ToD), a user holds a conversation with an artificial agent  with the aim of completing a concrete task. Although this technology represents one of  the central objectives of AI and has been the focus of ever more intense research and  development efforts, it is currently limited to a few narrow domains (e.g., food ordering,  ticket booking) and a handful of languages (e.g., English, Chinese). This work provides an  extensive overview of existing methods and resources in multilingual ToD as an entry point  to this exciting and emerging field. We find that the most critical factor preventing the  creation of truly multilingual ToD systems is the lack of datasets in most languages for  both training and evaluation. In fact, acquiring annotations or human feedback for each  component of modular systems or for data-hungry end-to-end systems is expensive and  tedious. Hence, state-of-the-art approaches to multilingual ToD mostly rely on (zero- or  few-shot) cross-lingual transfer from resource-rich languages (almost exclusively English),  either by means of (i) machine translation or (ii) multilingual representations. These  approaches are currently viable only for typologically similar languages and languages with  parallel / monolingual corpora available. On the other hand, their effectiveness beyond these  boundaries is doubtful or hard to assess due to the lack of linguistically diverse benchmarks  (especially for natural language generation and end-to-end evaluation). To overcome this  limitation, we draw parallels between components of the ToD pipeline and other NLP tasks,  which can inspire solutions for learning in low-resource scenarios. Finally, we list additional  challenges that multilinguality poses for related areas (such as speech, fluency in generated  text, and human-centred evaluation), and indicate future directions that hold promise to  further expand language coverage and dialogue capabilities of current ToD systems. 

This primer is an attempt to provide a detailed summary of the different facets of lifelong learning. We start with Chapter 2 which provides a high-level overview of lifelong learning systems. In this chapter, we discuss prominent scenarios in lifelong learning (Section 2.4), provide 8 Introduction a high-level organization of different lifelong learning approaches (Section 2.5), enumerate the desiderata for an ideal lifelong learning system (Section 2.6), discuss how lifelong learning is related to other learning paradigms (Section 2.7), describe common metrics used to evaluate lifelong learning systems (Section 2.8). This chapter is more useful for readers who are new to lifelong learning and want to get introduced to the field without focusing on specific approaches or benchmarks. The remaining chapters focus on specific aspects (either learning algorithms or benchmarks) and are more useful for readers who are looking for specific approaches or benchmarks. Chapter 3 focuses on regularization-based approaches that do not assume access to any data from previous tasks. Chapter 4 discusses memory-based approaches that typically use a replay buffer or an episodic memory to save subset of data across different tasks. Chapter 5 focuses on different architecture families (and their instantiations) that have been proposed for training lifelong learning systems. Following these different classes of learning algorithms, we discuss the commonly used evaluation benchmarks and metrics for lifelong learning (Chapter 6) and wrap up with a discussion of future challenges and important research directions in Chapter 7.