Sentiment analysis is a branch of Natural Language Processing (NLP) which goal is to assign sentiments or emotions to particular sentences or words. Performing this task is particularly useful for companies wishing to take into account customer feedback through chatbots or verbatim. This has been done extensively in the literature using various approaches, ranging from simple models to deep transformer neural networks. In this paper, we will tackle sentiment analysis in the Noisy Intermediate Scale Computing (NISQ) era, using the DisCoCat model of language. We will first present the basics of quantum computing and the DisCoCat model. This will enable us to define a general framework to perform NLP tasks on a quantum computer. We will then extend the two-class classification that was performed by Lorenz et al. (2021) to a four-class sentiment analysis experiment on a much larger dataset, showing the scalability of such a framework.

Document-level Sentiment Analysis (DSA) is more challenging due to vague semantic links and complicate sentiment information. Recent works have been devoted to leveraging text summarization and have achieved promising results. However, these summarization-based methods did not take full advantage of the summary including ignoring the inherent interactions between the summary and document. As a result, they limited the representation to express major points in the document, which is highly indicative of the key sentiment. In this paper, we study how to effectively generate a discriminative representation with explicit subject patterns and sentiment contexts for DSA. A Hierarchical Interaction Networks (HIN) is proposed to explore bidirectional interactions between the summary and document at multiple granularities and learn subject-oriented document representations for sentiment classification. Furthermore, we design a Sentiment-based Rethinking mechanism (SR) by refining the HIN with sentiment label information to learn a more sentiment-aware document representation. We extensively evaluate our proposed models on three public datasets. The experimental results consistently demonstrate the effectiveness of our proposed models and show that HIN-SR outperforms various state-of-the-art methods.

Reference resolution, which aims to identify entities being referred to by a speaker, is more complex in real world settings: new referents may be created by processes the agents engage in and/or be salient only because they belong to the shared physical setting. Our focus is on resolving references to visualizations on a large screen display in multimodal dialogue; crucially, reference resolution is directly involved in the process of creating new visualizations. We describe our annotations for user references to visualizations appearing on a large screen via language and hand gesture and also new entity establishment, which results from executing the user request to create a new visualization. We also describe our reference resolution pipeline which relies on an information-state architecture to maintain dialogue context. We report results on detecting and resolving references, effectiveness of contextual information on the model, and under-specified requests for creating visualizations. We also experiment with conventional CRF and deep learning / transformer models (BiLSTM-CRF and BERT-CRF) for tagging references in user utterance text. Our results show that transfer learning significantly boost performance of the deep learning methods, although CRF still out-performs them, suggesting that conventional methods may generalize better for low resource data.

Constructing a robust dialogue system on spoken conversations bring more challenge than written conversation. In this respect, DSTC10-Track2-Task2 is proposed, which aims to build a task-oriented dialogue (TOD) system incorporating unstructured external knowledge on a spoken conversation, extending DSTC9-Track1. This paper introduces our system containing four advanced methods: data construction, weighted negative sampling, post-training, and style transfer. We first automatically construct a large training data because DSTC10-Track2 does not release the official training set. For the knowledge selection task, we propose weighted negative sampling to train the model more fine-grained manner. We also employ post-training and style transfer for the response generation task to generate an appropriate response with a similar style to the target response. In the experiment, we investigate the effect of weighted negative sampling, post-training, and style transfer. Our model ranked 7 out of 16 teams in the objective evaluation and 6 in human evaluation.

As aspect-level sentiment labels are expensive and labor-intensive to acquire, zero-shot aspect-level sentiment classification is proposed to learn classifiers applicable to new domains without using any annotated aspect-level data. In contrast, document-level sentiment data with ratings are more easily accessible. In this work, we achieve zero-shot aspect-level sentiment classification by only using document-level reviews. Our key intuition is that the sentiment representation of a document is composed of the sentiment representations of all the aspects of that document. Based on this, we propose the AF-DSC method to explicitly model such sentiment composition in reviews. AF-DSC first learns sentiment representations for all potential aspects and then aggregates aspect-level sentiments into a document-level one to perform document-level sentiment classification. In this way, we obtain the aspect-level sentiment classifier as the by-product of the document-level sentiment classifier. Experimental results on aspect-level sentiment classification benchmarks demonstrate the effectiveness of explicit utilization of sentiment composition in document-level sentiment classification. Our model with only 30k training data outperforms previous work utilizing millions of data.

Understanding the intention of the users and recognizing the semantic entities from their sentences, aka natural language understanding (NLU), is the upstream task of many natural language processing tasks. One of the main challenges is to collect a sufficient amount of annotated data to train a model. Existing research about text augmentation does not abundantly consider entity and thus performs badly for NLU tasks. To solve this problem, we propose a novel NLP data augmentation technique, Entity Aware Data Augmentation (EADA), which applies a tree structure, Entity Aware Syntax Tree (EAST), to represent sentences combined with attention on the entity. Our EADA technique automatically constructs an EAST from a small amount of annotated data, and then generates a large number of training instances for intent detection and slot filling. Experimental results on four datasets showed that the proposed technique significantly outperforms the existing data augmentation methods in terms of both accuracy and generalization ability.

The dataset has 25000 positive and negative reviews in the training set and 25000 positive and negative reviews in the test set. The image below shows the number of unique reviews and unique sentiment values in the dataset. The movie reviews are classified as having either a positive sentiment or a negative sentiment. The image below takes a peek at four reviews and their target sentiments. As can be seen from the keywords of the first three reviews – hooked, wonderful, unassuming, wonderful – lend the review a positive connotation.

The challenge of language grounding is to fully understand natural language by grounding language in real-world referents. While AI techniques are available, the widespread adoption and effectiveness of such technologies for human-robot teams relies critically on user trust. This survey provides three contributions relating to the newly emerging field of trust in language grounding, including a) an overview of language grounding research in terms of AI technologies, data sets, and user interfaces; b) six hypothesised trust factors relevant to language grounding, which are tested empirically on a human-robot cleaning team; and c) future research directions for trust in language grounding.

Making chatbots world aware in a conversation like a human is a crucial challenge, where the world may contain dynamic knowledge and spatiotemporal state. Several recent advances have tried to link the dialog system to a static knowledge base or search engine, but they do not contain all the world information needed for conversations. In contrast, we propose a new method to improve the dialogue system using spatiotemporal aware dynamic knowledge. We utilize service information as a way for the dialogue system to link the world. The system actively builds a request according to the dialog context and spatiotemporal state to get service information and then generates world aware responses. To implement this method, we collect DuSinc, an open-domain human-human dialogue dataset, where a participant can access the service to get the information needed for dialogue responses. Through automatic and human evaluations, we found that service information significantly improves the consistency, informativeness, factuality, and engagingness of the dialogue system, making it behave more like a human. Compared to the pre-trained models without spatiotemporal aware dynamic knowledge, the overall session-level score was improved by 60.87\%. The collection dataset and methods will be open-sourced.

Stopwords carry little semantic information and are often removed from text data to reduce dataset size and improve machine learning model performance. Consequently, researchers have sought to develop techniques for generating effective stopword sets. Previous approaches have ranged from qualitative techniques relying upon linguistic experts, to statistical approaches that extract word importance using correlations or frequency-dependent metrics computed on a corpus. We present a novel quantitative approach that employs iterative and recursive feature deletion algorithms to see which words can be deleted from a pre-trained transformer's vocabulary with the least degradation to its performance, specifically for the task of sentiment analysis. Empirically, stopword lists generated via this approach drastically reduce dataset size while negligibly impacting model performance, in one such example shrinking the corpus by 28.4% while improving the accuracy of a trained logistic regression model by 0.25%. In another instance, the corpus was shrunk by 63.7% with a 2.8% decrease in accuracy. These promising results indicate that our approach can generate highly effective stopword sets for specific NLP tasks.