Discourse & Dialogue
A Challenge on Semi-Supervised and Reinforced Task-Oriented Dialog Systems
Ou, Zhijian, Feng, Junlan, Li, Juanzi, Li, Yakun, Liu, Hong, Peng, Hao, Huang, Yi, Zhao, Jiangjiang
Task-oriented dialogue (TOD) systems are designed to assist users to accomplish their goals, and have gained more and more attention in both academia and industry with recent advances in neural approaches (Williams et al., 2016; Gao et al., 2019). A TOD system typically consists of several modules, which track user goals to update dialog states, query a task-related knowledge base (KB) using the dialog states, decide actions and generate responses. Unfortunately, building TOD systems remains a label-intensive, time-consuming task for two main reasons.
Knowledge-Aware Bayesian Deep Topic Model
Wang, Dongsheng, Xu, Yishi, Li, Miaoge, Duan, Zhibin, Wang, Chaojie, Chen, Bo, Zhou, Mingyuan
We propose a Bayesian generative model for incorporating prior domain knowledge into hierarchical topic modeling. Although embedded topic models (ETMs) and its variants have gained promising performance in text analysis, they mainly focus on mining word co-occurrence patterns, ignoring potentially easy-to-obtain prior topic hierarchies that could help enhance topic coherence. While several knowledge-based topic models have recently been proposed, they are either only applicable to shallow hierarchies or sensitive to the quality of the provided prior knowledge. To this end, we develop a novel deep ETM that jointly models the documents and the given prior knowledge by embedding the words and topics into the same space. Guided by the provided knowledge, the proposed model tends to discover topic hierarchies that are organized into interpretable taxonomies. Besides, with a technique for adapting a given graph, our extended version allows the provided prior topic structure to be finetuned to match the target corpus. Extensive experiments show that our proposed model efficiently integrates the prior knowledge and improves both hierarchical topic discovery and document representation.
Computational Sarcasm Analysis on Social Media: A Systematic Review
Kader, Faria Binte, Nujat, Nafisa Hossain, Sogir, Tasmia Binte, Kabir, Mohsinul, Mahmud, Hasan, Hasan, Kamrul
Sarcasm can be defined as saying or writing the opposite of what one truly wants to express, usually to insult, irritate, or amuse someone. Because of the obscure nature of sarcasm in textual data, detecting it is difficult and of great interest to the sentiment analysis research community. Though the research in sarcasm detection spans more than a decade, some significant advancements have been made recently, including employing unsupervised pre-trained transformers in multimodal environments and integrating context to identify sarcasm. In this study, we aim to provide a brief overview of recent advancements and trends in computational sarcasm research for the English language. We describe relevant datasets, methodologies, trends, issues, challenges, and tasks relating to sarcasm that are beyond detection. Our study provides well-summarized tables of sarcasm datasets, sarcastic features and their extraction methods, and performance analysis of various approaches which can help researchers in related domains understand current state-of-the-art practices in sarcasm detection.
What are People Talking about in #BlackLivesMatter and #StopAsianHate? Exploring and Categorizing Twitter Topics Emerging in Online Social Movements through the Latent Dirichlet Allocation Model
Tong, Xin, Li, Yixuan, Li, Jiayi, Bei, Rongqi, Zhang, Luyao
Minority groups have been using social media to organize social movements that create profound social impacts. Black Lives Matter (BLM) and Stop Asian Hate (SAH) are two successful social movements that have spread on Twitter that promote protests and activities against racism and increase the public's awareness of other social challenges that minority groups face. However, previous studies have mostly conducted qualitative analyses of tweets or interviews with users, which may not comprehensively and validly represent all tweets. Very few studies have explored the Twitter topics within BLM and SAH dialogs in a rigorous, quantified and data-centered approach. Therefore, in this research, we adopted a mixed-methods approach to comprehensively analyze BLM and SAH Twitter topics. We implemented (1) the latent Dirichlet allocation model to understand the top high-level words and topics and (2) open-coding analysis to identify specific themes across the tweets. We collected more than one million tweets with the #blacklivesmatter and #stopasianhate hashtags and compared their topics. Our findings revealed that the tweets discussed a variety of influential topics in depth, and social justice, social movements, and emotional sentiments were common topics in both movements, though with unique subtopics for each movement. Our study contributes to the topic analysis of social movements on social media platforms in particular and the literature on the interplay of AI, ethics, and society in general.
Improving Topic Segmentation by Injecting Discourse Dependencies
Xing, Linzi, Huber, Patrick, Carenini, Giuseppe
Recent neural supervised topic segmentation models achieve distinguished superior effectiveness over unsupervised methods, with the availability of large-scale training corpora sampled from Wikipedia. These models may, however, suffer from limited robustness and transferability caused by exploiting simple linguistic cues for prediction, but overlooking more important inter-sentential topical consistency. To address this issue, we present a discourseaware neural topic segmentation model with the injection of above-sentence discourse dependency structures to encourage the model make topic boundary prediction based more on the topical consistency between sentences. Our empirical study on English evaluation datasets shows that injecting above-sentence Figure 1: An example article about Cholinergic Urticaria discourse structures to a neural topic segmenter (CU) sampled from the en_disease portion of with our proposed strategy can substantially Wiki-Section dataset (Arnold et al., 2019). Left: discourse improve its performances on intradomain dependency structure predicted by the Sent-First and out-of-domain data, with little increase discourse parser (Zhou and Feng, 2022). of model's complexity.
SF-DST: Few-Shot Self-Feeding Reading Comprehension Dialogue State Tracking with Auxiliary Task
Lee, Jihyun, Lee, Gary Geunbae
Few-shot dialogue state tracking (DST) model tracks user requests in dialogue with reliable accuracy even with a small amount of data. In this paper, we introduce an ontology-free few-shot DST with self-feeding belief state input. The self-feeding belief state input increases the accuracy in multi-turn dialogue by summarizing previous dialogue. Also, we newly developed a slot-gate auxiliary task. This new auxiliary task helps classify whether a slot is mentioned in the dialogue. Our model achieved the best score in a few-shot setting for four domains on multiWOZ 2.0.
UBARv2: Towards Mitigating Exposure Bias in Task-Oriented Dialogs
Yang, Yunyi, Ding, Hong, Liu, Qingyi, Quan, Xiaojun
This paper studies the exposure bias problem in task-oriented dialog systems, where the model's generated content over multiple turns drives the dialog context away from the ground-truth distribution at training time, introducing error propagation and damaging the robustness of the TOD system. To bridge the gap between training and inference for multi-turn task-oriented dialogs, we propose session-level sampling which explicitly exposes the model to sampled generated content of dialog context during training. Additionally, we employ a dropout-based consistency regularization with the masking strategy R-Mask to further improve the robustness and performance of the model. The proposed UBARv2 achieves state-of-the-art performance on the standardized evaluation benchmark MultiWOZ and extensive experiments show the effectiveness of the proposed methods.
ConFiguRe: Exploring Discourse-level Chinese Figures of Speech
Zhu, Dawei, Zhan, Qiusi, Zhou, Zhejian, Song, Yifan, Zhang, Jiebin, Li, Sujian
Figures of speech, such as metaphor and irony, are ubiquitous in literature works and colloquial conversations. This poses great challenge for natural language understanding since figures of speech usually deviate from their ostensible meanings to express deeper semantic implications. Previous research lays emphasis on the literary aspect of figures and seldom provide a comprehensive exploration from a view of computational linguistics. In this paper, we first propose the concept of figurative unit, which is the carrier of a figure. Then we select 12 types of figures commonly used in Chinese, and build a Chinese corpus for Contextualized Figure Recognition (ConFiguRe). Different from previous token-level or sentence-level counterparts, ConFiguRe aims at extracting a figurative unit from discourse-level context, and classifying the figurative unit into the right figure type. On ConFiguRe, three tasks, i.e., figure extraction, figure type classification and figure recognition, are designed and the state-of-the-art techniques are utilized to implement the benchmarks. We conduct thorough experiments and show that all three tasks are challenging for existing models, thus requiring further research. Our dataset and code are publicly available at https://github.com/pku-tangent/ConFiguRe.
SPACE-3: Unified Dialog Model Pre-training for Task-Oriented Dialog Understanding and Generation
He, Wanwei, Dai, Yinpei, Yang, Min, Sun, Jian, Huang, Fei, Si, Luo, Li, Yongbin
Recently, pre-training methods have shown remarkable success in task-oriented dialog (TOD) systems. However, most existing pre-trained models for TOD focus on either dialog understanding or dialog generation, but not both. In this paper, we propose SPACE-3, a novel unified semi-supervised pre-trained conversation model learning from large-scale dialog corpora with limited annotations, which can be effectively fine-tuned on a wide range of downstream dialog tasks. Specifically, SPACE-3 consists of four successive components in a single transformer to maintain a task-flow in TOD systems: (i) a dialog encoding module to encode dialog history, (ii) a dialog understanding module to extract semantic vectors from either user queries or system responses, (iii) a dialog policy module to generate a policy vector that contains high-level semantics of the response, and (iv) a dialog generation module to produce appropriate responses. We design a dedicated pre-training objective for each component. Concretely, we pre-train the dialog encoding module with span mask language modeling to learn contextualized dialog information. To capture the structured dialog semantics, we pre-train the dialog understanding module via a novel tree-induced semi-supervised contrastive learning objective with the help of extra dialog annotations. In addition, we pre-train the dialog policy module by minimizing the L2 distance between its output policy vector and the semantic vector of the response for policy optimization. Finally, the dialog generation model is pre-trained by language modeling. Results show that SPACE-3 achieves state-of-the-art performance on eight downstream dialog benchmarks, including intent prediction, dialog state tracking, and end-to-end dialog modeling. We also show that SPACE-3 has a stronger few-shot ability than existing models under the low-resource setting.
CubeMLP: An MLP-based Model for Multimodal Sentiment Analysis and Depression Estimation
Sun, Hao, Wang, Hongyi, Liu, Jiaqing, Chen, Yen-Wei, Lin, Lanfen
Multimodal sentiment analysis and depression estimation are two important research topics that aim to predict human mental states using multimodal data. Previous research has focused on developing effective fusion strategies for exchanging and integrating mind-related information from different modalities. Some MLP-based techniques have recently achieved considerable success in a variety of computer vision tasks. Inspired by this, we explore multimodal approaches with a feature-mixing perspective in this study. To this end, we introduce CubeMLP, a multimodal feature processing framework based entirely on MLP. CubeMLP consists of three independent MLP units, each of which has two affine transformations. CubeMLP accepts all relevant modality features as input and mixes them across three axes. After extracting the characteristics using CubeMLP, the mixed multimodal features are flattened for task predictions. Our experiments are conducted on sentiment analysis datasets: CMU-MOSI and CMU-MOSEI, and depression estimation dataset: AVEC2019. The results show that CubeMLP can achieve state-of-the-art performance with a much lower computing cost.