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 Discourse & Dialogue



When Infodemic Meets Epidemic: a Systematic Literature Review

arXiv.org Artificial Intelligence

Epidemics and outbreaks present arduous challenges requiring both individual and communal efforts. Social media offer significant amounts of data that can be leveraged for bio-surveillance. They also provide a platform to quickly and efficiently reach a sizeable percentage of the population, hence their potential impact on various aspects of epidemic mitigation. The general objective of this systematic literature review is to provide a methodical overview of the integration of social media in different epidemic-related contexts. Three research questions were conceptualized for this review, resulting in over 10000 publications collected in the first PRISMA stage, 129 of which were selected for inclusion. A thematic method-oriented synthesis was undertaken and identified 5 main themes related to social media enabled epidemic surveillance, misinformation management, and mental health. Findings uncover a need for more robust applications of the lessons learned from epidemic post-mortem documentation. A vast gap exists between retrospective analysis of epidemic management and result integration in prospective studies. Harnessing the full potential of social media in epidemic related tasks requires streamlining the results of epidemic forecasting, public opinion understanding and misinformation propagation, all while keeping abreast of potential mental health implications. Pro-active prevention has thus become vital for epidemic curtailment and containment.


Sentiment Analysis of ESG disclosures on Stock Market

arXiv.org Artificial Intelligence

In this paper, we look at the impact of Environment, Social and Governance related news articles and social media data on the stock market performance. We pick four stocks of companies which are widely known in their domain to understand the complete effect of ESG as the newly opted investment style remains restricted to only the stocks with widespread information. We summarise live data of both twitter tweets and newspaper articles and create a sentiment index using a dictionary technique based on online information for the month of July, 2022. We look at the stock price data for all the four companies and calculate the percentage change in each of them. We also compare the overall sentiment of the company to its percentage change over a specific historical period.


Longitudinal Sentiment Analyses for Radicalization Research: Intertemporal Dynamics on Social Media Platforms and their Implications

arXiv.org Artificial Intelligence

This discussion paper demonstrates how longitudinal sentiment analyses can depict intertemporal dynamics on social media platforms, what challenges are inherent and how further research could benefit from a longitudinal perspective. Furthermore and since tools for sentiment analyses shall simplify and accelerate the analytical process regarding qualitative data at acceptable inter-rater reliability, their applicability in the context of radicalization research will be examined regarding the Tweets collected on January 6th 2021, the day of the storming of the U.S. Capitol in Washington. Therefore, a total of 49,350 Tweets will be analyzed evenly distributed within three different sequences: before, during and after the U.S. Capitol in Washington was stormed. These sequences highlight the intertemporal dynamics within comments on social media platforms as well as the possible benefits of a longitudinal perspective when using conditional means and conditional variances. Limitations regarding the identification of supporters of such events and associated hate speech as well as common application errors will be demonstrated as well. As a result, only under certain conditions a longitudinal sentiment analysis can increase the accuracy of evidence based predictions in the context of radicalization research.


From Theories on Styles to their Transfer in Text: Bridging the Gap with a Hierarchical Survey

arXiv.org Artificial Intelligence

Humans are naturally endowed with the ability to write in a particular style. They can, for instance, re-phrase a formal letter in an informal way, convey a literal message with the use of figures of speech or edit a novel by mimicking the style of some well-known authors. Automating this form of creativity constitutes the goal of style transfer. As a natural language generation task, style transfer aims at rewriting existing texts, and specifically, it creates paraphrases that exhibit some desired stylistic attributes. From a practical perspective, it envisions beneficial applications, like chatbots that modulate their communicative style to appear empathetic, or systems that automatically simplify technical articles for a non-expert audience. Several style-aware paraphrasing methods have attempted to tackle style transfer. A handful of surveys give a methodological overview of the field, but they do not support researchers to focus on specific styles. With this paper, we aim at providing a comprehensive discussion of the styles that have received attention in the transfer task. We organize them in a hierarchy, highlighting the challenges for the definition of each of them, and pointing out gaps in the current research landscape. The hierarchy comprises two main groups. One encompasses styles that people modulate arbitrarily, along the lines of registers and genres. The other group corresponds to unintentionally expressed styles, due to an author's personal characteristics. Hence, our review shows how these groups relate to one another, and where specific styles, including some that have not yet been explored, belong in the hierarchy. Moreover, we summarize the methods employed for different stylistic families, hinting researchers towards those that would be the most fitting for future research.


ConceptNet infused DialoGPT for Underlying Commonsense Understanding and Reasoning in Dialogue Response Generation

arXiv.org Artificial Intelligence

The pre-trained conversational models still fail to capture the implicit commonsense (CS) knowledge hidden in the dialogue interaction, even though they were pre-trained with an enormous dataset. In order to build a dialogue agent with CS capability, we firstly inject external knowledge into a pre-trained conversational model to establish basic commonsense through efficient Adapter tuning (Section 4). Secondly, we propose the ``two-way learning'' method to enable the bidirectional relationship between CS knowledge and sentence pairs so that the model can generate a sentence given the CS triplets, also generate the underlying CS knowledge given a sentence (Section 5). Finally, we leverage this integrated CS capability to improve open-domain dialogue response generation so that the dialogue agent is capable of understanding the CS knowledge hidden in dialogue history on top of inferring related other knowledge to further guide response generation (Section 6). The experiment results demonstrate that CS\_Adapter fusion helps DialoGPT to be able to generate series of CS knowledge. And the DialoGPT+CS\_Adapter response model adapted from CommonGen training can generate underlying CS triplets that fits better to dialogue context.


Interactivism in Spoken Dialogue Systems

arXiv.org Artificial Intelligence

The interactivism model introduces a dynamic approach to language, communication and cognition. In this work, we explore this fundamental theory in the context of dialogue modelling for spoken dialogue systems (SDS). To extend such a theoretical framework, we present a set of design principles which adhere to central psycholinguistic and communication theories to achieve interactivism in SDS. From these, key ideas are linked to constitute the basis of our proposed design principles.


Dialog Acts for Task-Driven Embodied Agents

arXiv.org Artificial Intelligence

Embodied agents need to be able to interact in natural language understanding task descriptions and asking appropriate follow up questions to obtain necessary information to be effective at successfully accomplishing tasks for a wide range of users. In this work, we propose a set of dialog acts for modelling such dialogs and annotate the TEACh dataset that includes over 3,000 situated, task oriented conversations (consisting of 39.5k utterances in total) with dialog acts. TEACh-DA is one of the first large scale dataset of dialog act annotations for embodied task completion. Furthermore, we demonstrate the use of this annotated dataset in training models for tagging the dialog acts of a given utterance, predicting the dialog act of the next response given a dialog history, and use the dialog acts to guide agent's non-dialog behaviour. In particular, our experiments on the TEACh Execution from Dialog History task where the model predicts the sequence of low level actions to be executed in the environment for embodied task completion, demonstrate that dialog acts can improve end task success rate by up to 2 points compared to the system without dialog acts.


Lex2Sent: A bagging approach to unsupervised sentiment analysis

arXiv.org Artificial Intelligence

Unsupervised sentiment analysis is traditionally performed by counting those words in a text that are stored in a sentiment lexicon and then assigning a label depending on the proportion of positive and negative words registered. While these "counting" methods are considered to be beneficial as they rate a text deterministically, their classification rates decrease when the analyzed texts are short or the vocabulary differs from what the lexicon considers default. The model proposed in this paper, called Lex2Sent, is an unsupervised sentiment analysis method to improve the classification of sentiment lexicon methods. For this purpose, a Doc2Vec-model is trained to determine the distances between document embeddings and the embeddings of the positive and negative part of a sentiment lexicon. These distances are then evaluated for multiple executions of Doc2Vec on resampled documents and are averaged to perform the classification task. For three benchmark datasets considered in this paper, the proposed Lex2Sent outperforms every evaluated lexicon, including state-of-the-art lexica like VADER or the Opinion Lexicon in terms of classification rate.


AARGH! End-to-end Retrieval-Generation for Task-Oriented Dialog

arXiv.org Artificial Intelligence

We introduce AARGH, an end-to-end task-oriented dialog system combining retrieval and generative approaches in a single model, aiming at improving dialog management and lexical diversity of outputs. The model features a new response selection method based on an action-aware training objective and a simplified single-encoder retrieval architecture which allow us to build an end-to-end retrieval-enhanced generation model where retrieval and generation share most of the parameters. On the MultiWOZ dataset, we show that our approach produces more diverse outputs while maintaining or improving state tracking and context-to-response generation performance, compared to state-of-the-art baselines.