Discourse & Dialogue
HyperMiner: Topic Taxonomy Mining with Hyperbolic Embedding
Xu, Yishi, Wang, Dongsheng, Chen, Bo, Lu, Ruiying, Duan, Zhibin, Zhou, Mingyuan
Embedded topic models are able to learn interpretable topics even with large and heavy-tailed vocabularies. However, they generally hold the Euclidean embedding space assumption, leading to a basic limitation in capturing hierarchical relations. To this end, we present a novel framework that introduces hyperbolic embeddings to represent words and topics. With the tree-likeness property of hyperbolic space, the underlying semantic hierarchy among words and topics can be better exploited to mine more interpretable topics. Furthermore, due to the superiority of hyperbolic geometry in representing hierarchical data, tree-structure knowledge can also be naturally injected to guide the learning of a topic hierarchy. Therefore, we further develop a regularization term based on the idea of contrastive learning to inject prior structural knowledge efficiently. Experiments on both topic taxonomy discovery and document representation demonstrate that the proposed framework achieves improved performance against existing embedded topic models.
Frustratingly Easy Sentiment Analysis of Text Streams: Generating High-Quality Emotion Arcs Using Emotion Lexicons
Teodorescu, Daniela, Mohammad, Saif M.
Automatically generated emotion arcs -- that capture how an individual or a population feels over time -- are widely used in industry and research. However, there is little work on evaluating the generated arcs. This is in part due to the difficulty of establishing the true (gold) emotion arc. Our work, for the first time, systematically and quantitatively evaluates automatically generated emotion arcs. We also compare two common ways of generating emotion arcs: Machine-Learning (ML) models and Lexicon-Only (LexO) methods. Using a number of diverse datasets, we systematically study the relationship between the quality of an emotion lexicon and the quality of the emotion arc that can be generated with it. We also study the relationship between the quality of an instance-level emotion detection system (say from an ML model) and the quality of emotion arcs that can be generated with it. We show that despite being markedly poor at instance level, LexO methods are highly accurate at generating emotion arcs by aggregating information from hundreds of instances. This has wide-spread implications for commercial development, as well as research in psychology, public health, digital humanities, etc. that values simple interpretable methods and disprefers the need for domain-specific training data, programming expertise, and high-carbon-footprint models.
On the Evaluation of the Plausibility and Faithfulness of Sentiment Analysis Explanations
Zini, Julia El, Mansour, Mohamad, Mousi, Basel, Awad, Mariette
Current Explainable AI (ExAI) methods, especially in the NLP field, are conducted on various datasets by employing different metrics to evaluate several aspects. The lack of a common evaluation framework is hindering the progress tracking of such methods and their wider adoption. In this work, inspired by offline information retrieval, we propose different metrics and techniques to evaluate the explainability of SA models from two angles. First, we evaluate the strength of the extracted "rationales" in faithfully explaining the predicted outcome. Second, we measure the agreement between ExAI methods and human judgment on a homegrown dataset1 to reflect on the rationales plausibility. Our conducted experiments comprise four dimensions: (1) the underlying architectures of SA models, (2) the approach followed by the ExAI method, (3) the reasoning difficulty, and (4) the homogeneity of the ground-truth rationales. We empirically demonstrate that anchors explanations are more aligned with the human judgment and can be more confident in extracting supporting rationales. As can be foreseen, the reasoning complexity of sentiment is shown to thwart ExAI methods from extracting supporting evidence. Moreover, a remarkable discrepancy is discerned between the results of different explainability methods on the various architectures suggesting the need for consolidation to observe enhanced performance. Predominantly, transformers are shown to exhibit better explainability than convolutional and recurrent architectures. Our work paves the way towards designing more interpretable NLP models and enabling a common evaluation ground for their relative strengths and robustness.
Ensemble Creation via Anchored Regularization for Unsupervised Aspect Extraction
Dhandekar, Pulah, Joseph, Manu
Aspect Based Sentiment Analysis is the most granular form of sentiment analysis that can be performed on the documents / sentences. Besides delivering the most insights at a finer grain, it also poses equally daunting challenges. One of them being the shortage of labelled data. To bring in value right out of the box for the text data being generated at a very fast pace in today's world, unsupervised aspect-based sentiment analysis allows us to generate insights without investing time or money in generating labels. From topic modelling approaches to recent deep learning-based aspect extraction models, this domain has seen a lot of development. One of the models that we improve upon is ABAE that reconstructs the sentences as a linear combination of aspect terms present in it, In this research we explore how we can use information from another unsupervised model to regularize ABAE, leading to better performance. We contrast it with baseline rule based ensemble and show that the ensemble methods work better than the individual models and the regularization based ensemble performs better than the rule-based one.
Building Markovian Generative Architectures over Pretrained LM Backbones for Efficient Task-Oriented Dialog Systems
Liu, Hong, Cai, Yucheng, Ou, Zhijian, Huang, Yi, Feng, Junlan
The dialog Examples include GPT2-based SimpleTOD [14], SOLOIST state is often represented by a set of slot-value pairs that determine [15], AuGPT [16] and UBAR [17], and T5-based PPTOD [18] the user's requirement. Based on the tracked dialog state, and MTTOD [19], among others. A drawback of existing the system will query a task-related database (DB), decide an PLM-based methods, viewed from efficiencies in memory, action and generate a response. The methodology for building computation and learning, is that the whole history is used as TOD systems is gradually advancing from separate training the conditioning input at each turn. The dialog model thus of individual modules [1, 2, 3] to the end-to-end (E2E) trainable becomes non-Markov across turns, i.e., the generation at current approach [4, 5, 6, 7, 8, 9, 10]. In early E2E methods, the turn depends not only on the previous turn but also on all sequential turns of a dialog are usually modeled as a Markov previous turns, namely the whole dialog history. Some models process and realized over LSTM-based backbones.
Towards End-to-End Open Conversational Machine Reading
Zhou, Sizhe, Ouyang, Siru, Zhang, Zhuosheng, Zhao, Hai
In open-retrieval conversational machine reading (OR-CMR) task, machines are required to do multi-turn question answering given dialogue history and a textual knowledge base. Existing works generally utilize two independent modules to approach this problem's two successive sub-tasks: first with a hard-label decision making and second with a question generation aided by various entailment reasoning methods. Such usual cascaded modeling is vulnerable to error propagation and prevents the two sub-tasks from being consistently optimized. In this work, we instead model OR-CMR as a unified text-to-text task in a fully end-to-end style. Experiments on the OR-ShARC dataset show the effectiveness of our proposed end-to-end framework on both sub-tasks by a large margin, achieving new state-of-the-art results. Further ablation studies support that our framework can generalize to different backbone models.
Oh My Mistake!: Toward Realistic Dialogue State Tracking including Turnback Utterances
Kim, Takyoung, Lee, Yukyung, Yoon, Hoonsang, Kang, Pilsung, Bang, Junseong, Kim, Misuk
The primary purpose of dialogue state tracking (DST), a critical component of an end-to-end conversational system, is to build a model that responds well to real-world situations. Although we often change our minds from time to time during ordinary conversations, current benchmark datasets do not adequately reflect such occurrences and instead consist of over-simplified conversations, in which no one changes their mind during a conversation. As the main question inspiring the present study, "Are current benchmark datasets sufficiently diverse to handle casual conversations in which one changes their mind after a certain topic is over?" We found that the answer is "No" because DST models cannot refer to previous user preferences when template-based turnback utterances are injected into the dataset. Even in the the simplest mind-changing (turnback) scenario, the performance of DST models significantly degenerated. However, we found that this performance degeneration can be recovered when the turnback scenarios are explicitly designed in the training set, implying that the problem is not with the DST models but rather with the construction of the benchmark dataset.
Jointly Reinforced User Simulator and Task-oriented Dialog System with Simplified Generative Architecture
Liu, Hong, Ou, Zhijian, Huang, Yi, Feng, Junlan
Recently, there has been progress in supervised funetuning pretrained GPT-2 to build end-to-end task-oriented dialog (TOD) systems. However, online reinforcement learning of a GPT-2 based dialog system (DS), together with a end-to-end user simulator (US), has not ever been explored. Moreover, a drawback with existing GPT-2 based TOD systems is that they mostly employ the whole dialog history as input, which brings inefficiencies in memory and compute. In this paper, we first propose Simplified Generative Architectures (SGA) for DS and US respectively, both based on GPT-2 but using shortened history. Then, we successfully develop Jointly Reinforced US and DS, called SGA-JRUD. Our DS with the proposed SGA, when only supervised trained, achieves state-of-the-art performance on MultiWOZ2.1 and is more compute-efficient in both training and generation. Extensive experiments on MultiWOZ2.1 further show the superiority of SGA-JRUD in both offline and online evaluations.
Knowledge-grounded Dialog State Tracking
Yu, Dian, Wang, Mingqiu, Cao, Yuan, Shafran, Izhak, Shafey, Laurent El, Soltau, Hagen
Knowledge (including structured knowledge such as schema and ontology, and unstructured knowledge such as web corpus) is a critical part of dialog understanding, especially for unseen tasks and domains. Traditionally, such domain-specific knowledge is encoded implicitly into model parameters for the execution of downstream tasks, which makes training inefficient. In addition, such models are not easily transferable to new tasks with different schemas. In this work, we propose to perform dialog state tracking grounded on knowledge encoded externally. We query relevant knowledge of various forms based on the dialog context where such information can ground the prediction of dialog states. We demonstrate superior performance of our proposed method over strong baselines, especially in the few-shot learning setting.
CSS: Combining Self-training and Self-supervised Learning for Few-shot Dialogue State Tracking
Zhang, Haoning, Bao, Junwei, Sun, Haipeng, Luo, Huaishao, Li, Wenye, Cui, Shuguang
Few-shot dialogue state tracking (DST) is a realistic problem that trains the DST model with limited labeled data. Existing few-shot methods mainly transfer knowledge learned from external labeled dialogue data (e.g., from question answering, dialogue summarization, machine reading comprehension tasks, etc.) into DST, whereas collecting a large amount of external labeled data is laborious, and the external data may not effectively contribute to the DST-specific task. In this paper, we propose a few-shot DST framework called CSS, which Combines Self-training and Self-supervised learning methods. The unlabeled data of the DST task is incorporated into the self-training iterations, where the pseudo labels are predicted by a DST model trained on limited labeled data in advance. Besides, a contrastive self-supervised method is used to learn better representations, where the data is augmented by the dropout operation to train the model. Experimental results on the MultiWOZ dataset show that our proposed CSS achieves competitive performance in several few-shot scenarios.