Topic models represent groups of documents as a list of words (the topic labels). This work asks whether an alternative approach to topic labeling can be developed that is closer to a natural language description of a topic than a word list. To this end, we present an approach to generating human-like topic labels using abstractive multi-document summarization (MDS). We investigate our approach with an exploratory case study. We model topics in citation sentences in order to understand what further research needs to be done to fully operationalize MDS for topic labeling. Our case study shows that in addition to more human-like topics there are additional advantages to evaluation by using clustering and summarization measures instead of topic model measures. However, we find that there are several developments needed before we can design a well-powered study to evaluate MDS for topic modeling fully. Namely, improving cluster cohesion, improving the factuality and faithfulness of MDS, and increasing the number of documents that might be supported by MDS. We present a number of ideas on how these can be tackled and conclude with some thoughts on how topic modeling can also be used to improve MDS in general.

This paper investigates the effectiveness and implementation of modality-specific large-scale pre-trained encoders for multimodal sentiment analysis~(MSA). Although the effectiveness of pre-trained encoders in various fields has been reported, conventional MSA methods employ them for only linguistic modality, and their application has not been investigated. This paper compares the features yielded by large-scale pre-trained encoders with conventional heuristic features. One each of the largest pre-trained encoders publicly available for each modality are used; CLIP-ViT, WavLM, and BERT for visual, acoustic, and linguistic modalities, respectively. Experiments on two datasets reveal that methods with domain-specific pre-trained encoders attain better performance than those with conventional features in both unimodal and multimodal scenarios. We also find it better to use the outputs of the intermediate layers of the encoders than those of the output layer. The codes are available at https://github.com/ando-hub/MSA_Pretrain.

With increasing globalization and immigration, various studies have estimated that about half of the world population is bilingual. Consequently, individuals concurrently use two or more languages or dialects in casual conversational settings. However, most research is natural language processing is focused on monolingual text. To further the work in code-switched sentiment analysis, we propose a multi-step natural language processing algorithm utilizing points of code-switching in mixed text and conduct sentiment analysis around those identified points. The proposed sentiment analysis algorithm uses semantic similarity derived from large pre-trained multilingual models with a handcrafted set of positive and negative words to determine the polarity of code-switched text. The proposed approach outperforms a comparable baseline model by 11.2% for accuracy and 11.64% for F1-score on a Spanish-English dataset. Theoretically, the proposed algorithm can be expanded for sentiment analysis of multiple languages with limited human expertise.

Recently, the relationship between automated and human evaluation of topic models has been called into question. Method developers have staked the efficacy of new topic model variants on automated measures, and their failure to approximate human preferences places these models on uncertain ground. Moreover, existing evaluation paradigms are often divorced from real-world use. Motivated by content analysis as a dominant real-world use case for topic modeling, we analyze two related aspects of topic models that affect their effectiveness and trustworthiness in practice for that purpose: the stability of their estimates and the extent to which the model's discovered categories align with human-determined categories in the data. We find that neural topic models fare worse in both respects compared to an established classical method. We take a step toward addressing both issues in tandem by demonstrating that a straightforward ensembling method can reliably outperform the members of the ensemble.

Conversational Text-to-Speech (TTS) aims to synthesis an utterance with the right linguistic and affective prosody in a conversational context. The correlation between the current utterance and the dialogue history at the utterance level was used to improve the expressiveness of synthesized speech. However, the fine-grained information in the dialogue history at the word level also has an important impact on the prosodic expression of an utterance, which has not been well studied in the prior work. Therefore, we propose a novel expressive conversational TTS model, termed as FCTalker, that learn the fine and coarse grained context dependency at the same time during speech generation. Specifically, the FCTalker includes fine and coarse grained encoders to exploit the word and utterance-level context dependency. To model the word-level dependencies between an utterance and its dialogue history, the fine-grained dialogue encoder is built on top of a dialogue BERT model. The experimental results show that the proposed method outperforms all baselines and generates more expressive speech that is contextually appropriate. We release the source code at: https://github.com/walker-hyf/FCTalker.

Entity-level sentiment analysis predicts the sentiment about entities mentioned in a given text. It is very useful in a business context to understand user emotions towards certain entities, such as products or companies. In this paper, we demonstrate how we developed an entity-level sentiment analysis system that analyzes English telephone conversation transcripts in contact centers to provide business insight. We present two approaches, one entirely based on the transformer-based DistilBERT model, and another that uses a convolutional neural network supplemented with some heuristic rules.

Instruction tuning is an emergent paradigm in NLP wherein natural language instructions are leveraged with language models to induce zero-shot performance on unseen tasks. Instructions have been shown to enable good performance on unseen tasks and datasets in both large and small language models. Dialogue is an especially interesting area to explore instruction tuning because dialogue systems perform multiple kinds of tasks related to language (e.g., natural language understanding and generation, domain-specific interaction), yet instruction tuning has not been systematically explored for dialogue-related tasks. We introduce InstructDial, an instruction tuning framework for dialogue, which consists of a repository of 48 diverse dialogue tasks in a unified text-to-text format created from 59 openly available dialogue datasets. Next, we explore cross-task generalization ability on models tuned on InstructDial across diverse dialogue tasks. Our analysis reveals that InstructDial enables good zero-shot performance on unseen datasets and tasks such as dialogue evaluation and intent detection, and even better performance in a few-shot setting. To ensure that models adhere to instructions, we introduce novel meta-tasks. We establish benchmark zero-shot and few-shot performance of models trained using the proposed framework on multiple dialogue tasks.

Multilingual transformer language models have recently attracted much attention from researchers and are used in cross-lingual transfer learning for many NLP tasks such as text classification and named entity recognition. However, similar methods for transfer learning from monolingual text to code-switched text have not been extensively explored mainly due to the following challenges: (1) Code-switched corpus, unlike monolingual corpus, consists of more than one language and existing methods can't be applied efficiently, (2) Code-switched corpus is usually made of resource-rich and low-resource languages and upon using multilingual pre-trained language models, the final model might bias towards resource-rich language. In this paper, we focus on code-switched sentiment analysis where we have a labelled resource-rich language dataset and unlabelled code-switched data. We propose a framework that takes the distinction between resource-rich and low-resource language into account. Instead of training on the entire code-switched corpus at once, we create buckets based on the fraction of words in the resource-rich language and progressively train from resource-rich language dominated samples to low-resource language dominated samples. Extensive experiments across multiple language pairs demonstrate that progressive training helps low-resource language dominated samples.

Collecting and annotating task-oriented dialogues is time-consuming and costly; thus, zero and few shot learning could greatly benefit dialogue state tracking (DST). In this work, we propose an in-context learning (ICL) framework for zero-shot and few-shot learning DST, where a large pre-trained language model (LM) takes a test instance and a few exemplars as input, and directly decodes the dialogue state without any parameter updates. To better leverage a tabular domain description in the LM prompt, we reformulate DST into a text-to-SQL problem. We also propose a novel approach to retrieve annotated dialogues as exemplars. Empirical results on MultiWOZ show that our method IC-DST substantially outperforms previous fine-tuned state-of-the-art models in few-shot settings. In addition, we test IC-DST in zero-shot settings, in which the model only takes a fixed task instruction as input, finding that it outperforms previous zero-shot methods by a large margin.

In a depression-diagnosis-directed clinical session, doctors initiate a conversation with ample emotional support that guides the patients to expose their symptoms based on clinical diagnosis criteria. Such a dialogue system is distinguished from existing single-purpose human-machine dialog systems, as it combines task-oriented and chit-chats with uniqueness in dialogue topics and procedures. However, due to the social stigma associated with mental illness, the dialogue data related to depression consultation and diagnosis are rarely disclosed. Based on clinical depression diagnostic criteria ICD-11 and DSM-5, we designed a 3-phase procedure to construct D$^4$: a Chinese Dialogue Dataset for Depression-Diagnosis-Oriented Chat, which simulates the dialogue between doctors and patients during the diagnosis of depression, including diagnosis results and symptom summary given by professional psychiatrists for each conversation. Upon the newly-constructed dataset, four tasks mirroring the depression diagnosis process are established: response generation, topic prediction, dialog summary, and severity classification of depressive episode and suicide risk. Multi-scale evaluation results demonstrate that a more empathy-driven and diagnostic-accurate consultation dialogue system trained on our dataset can be achieved compared to rule-based bots.