Discourse & Dialogue
CDialog: A Multi-turn Covid-19 Conversation Dataset for Entity-Aware Dialog Generation
Varshney, Deeksha, Zafar, Aizan, Behra, Niranshu Kumar, Ekbal, Asif
The development of conversational agents to interact with patients and deliver clinical advice has attracted the interest of many researchers, particularly in light of the COVID-19 pandemic. The training of an end-to-end neural based dialog system, on the other hand, is hampered by a lack of multi-turn medical dialog corpus. We make the very first attempt to release a high-quality multi-turn Medical Dialog dataset relating to Covid-19 disease named CDialog, with over 1K conversations collected from the online medical counselling websites. We annotate each utterance of the conversation with seven different categories of medical entities, including diseases, symptoms, medical tests, medical history, remedies, medications and other aspects as additional labels. Finally, we propose a novel neural medical dialog system based on the CDialog dataset to advance future research on developing automated medical dialog systems. We use pre-trained language models for dialogue generation, incorporating annotated medical entities, to generate a virtual doctor's response that addresses the patient's query. Experimental results show that the proposed dialog models perform comparably better when supplemented with entity information and hence can improve the response quality.
Navigating Connected Memories with a Task-oriented Dialog System
Moon, Seungwhan, Kottur, Satwik, Geramifard, Alborz, Damavandi, Babak
Recent years have seen an increasing trend in the volume of personal media captured by users, thanks to the advent of smartphones and smart glasses, resulting in large media collections. Despite conversation being an intuitive human-computer interface, current efforts focus mostly on single-shot natural language based media retrieval to aid users query their media and re-live their memories. This severely limits the search functionality as users can neither ask follow-up queries nor obtain information without first formulating a single-turn query. In this work, we propose dialogs for connected memories as a powerful tool to empower users to search their media collection through a multi-turn, interactive conversation. Towards this, we collect a new task-oriented dialog dataset COMET, which contains $11.5k$ user<->assistant dialogs (totaling $103k$ utterances), grounded in simulated personal memory graphs. We employ a resource-efficient, two-phase data collection pipeline that uses: (1) a novel multimodal dialog simulator that generates synthetic dialog flows grounded in memory graphs, and, (2) manual paraphrasing to obtain natural language utterances. We analyze COMET, formulate four main tasks to benchmark meaningful progress, and adopt state-of-the-art language models as strong baselines, in order to highlight the multimodal challenges captured by our dataset.
Multilingual and Multimodal Topic Modelling with Pretrained Embeddings
Zosa, Elaine, Pivovarova, Lidia
This paper presents M3L-Contrast -- a novel multimodal multilingual (M3L) neural topic model for comparable data that maps texts from multiple languages and images into a shared topic space. Our model is trained jointly on texts and images and takes advantage of pretrained document and image embeddings to abstract the complexities between different languages and modalities. As a multilingual topic model, it produces aligned language-specific topics and as multimodal model, it infers textual representations of semantic concepts in images. We demonstrate that our model is competitive with a zero-shot topic model in predicting topic distributions for comparable multilingual data and significantly outperforms a zero-shot model in predicting topic distributions for comparable texts and images. We also show that our model performs almost as well on unaligned embeddings as it does on aligned embeddings.
Using Open-Ended Stressor Responses to Predict Depressive Symptoms across Demographics
Aguirre, Carlos, Dredze, Mark, Resnik, Philip
Stressors are related to depression, but this relationship is complex. We investigate the relationship between open-ended text responses about stressors and depressive symptoms across gender and racial/ethnic groups. First, we use topic models and other NLP tools to find thematic and vocabulary differences when reporting stressors across demographic groups. We train language models using self-reported stressors to predict depressive symptoms, finding a relationship between stressors and depression. Finally, we find that differences in stressors translate to downstream performance differences across demographic groups.
Generative Aspect-Based Sentiment Analysis with Contrastive Learning and Expressive Structure
Generative models have demonstrated impressive results on Aspect-based Sentiment Analysis (ABSA) tasks, particularly for the emerging task of extracting Aspect-Category-Opinion-Sentiment (ACOS) quadruples. However, these models struggle with implicit sentiment expressions, which are commonly observed in opinionated content such as online reviews. In this work, we introduce GEN-SCL-NAT, which consists of two techniques for improved structured generation for ACOS quadruple extraction. First, we propose GEN-SCL, a supervised contrastive learning objective that aids quadruple prediction by encouraging the model to produce input representations that are discriminable across key input attributes, such as sentiment polarity and the existence of implicit opinions and aspects. Second, we introduce GEN-NAT, a new structured generation format that better adapts autoregressive encoder-decoder models to extract quadruples in a generative fashion. Experimental results show that GEN-SCL-NAT achieves top performance across three ACOS datasets, averaging 1.48% F1 improvement, with a maximum 1.73% increase on the LAPTOP-L1 dataset. Additionally, we see significant gains on implicit aspect and opinion splits that have been shown as challenging for existing ACOS approaches.
A Self-Adjusting Fusion Representation Learning Model for Unaligned Text-Audio Sequences
Yang, Kaicheng, Zhang, Ruxuan, Xu, Hua, Gao, Kai
Inter-modal interaction plays an indispensable role in multimodal sentiment analysis. Due to different modalities sequences are usually non-alignment, how to integrate relevant information of each modality to learn fusion representations has been one of the central challenges in multimodal learning. In this paper, a Self-Adjusting Fusion Representation Learning Model (SA-FRLM) is proposed to learn robust crossmodal fusion representations directly from the unaligned text and audio sequences. Different from previous works, our model not only makes full use of the interaction between different modalities but also maximizes the protection of the unimodal characteristics. Specifically, we first employ a crossmodal alignment module to project different modalities features to the same dimension. The crossmodal collaboration attention is then adopted to model the inter-modal interaction between text and audio sequences and initialize the fusion representations. After that, as the core unit of the SA-FRLM, the crossmodal adjustment transformer is proposed to protect original unimodal characteristics. It can dynamically adapt the fusion representations by using single modal streams. We evaluate our approach on the public multimodal sentiment analysis datasets CMU-MOSI and CMU-MOSEI. The experiment results show that our model has significantly improved the performance of all the metrics on the unaligned text-audio sequences.
Lifelong and Continual Learning Dialogue Systems
Dialogue systems, commonly known as chatbots, have gained escalating popularity in recent times due to their wide-spread applications in carrying out chit-chat conversations with users and task-oriented dialogues to accomplish various user tasks. Existing chatbots are usually trained from pre-collected and manually-labeled data and/or written with handcrafted rules. Many also use manually-compiled knowledge bases (KBs). Their ability to understand natural language is still limited, and they tend to produce many errors resulting in poor user satisfaction. Typically, they need to be constantly improved by engineers with more labeled data and more manually compiled knowledge. This book introduces the new paradigm of lifelong learning dialogue systems to endow chatbots the ability to learn continually by themselves through their own self-initiated interactions with their users and working environments to improve themselves. As the systems chat more and more with users or learn more and more from external sources, they become more and more knowledgeable and better and better at conversing. The book presents the latest developments and techniques for building such continual learning dialogue systems that continuously learn new language expressions and lexical and factual knowledge during conversation from users and off conversation from external sources, acquire new training examples during conversation, and learn conversational skills. Apart from these general topics, existing works on continual learning of some specific aspects of dialogue systems are also surveyed. The book concludes with a discussion of open challenges for future research.
A Span-level Bidirectional Network for Aspect Sentiment Triplet Extraction
Chen, Yuqi, Chen, Keming, Sun, Xian, Zhang, Zequn
Aspect Sentiment Triplet Extraction (ASTE) is a new fine-grained sentiment analysis task that aims to extract triplets of aspect terms, sentiments, and opinion terms from review sentences. Recently, span-level models achieve gratifying results on ASTE task by taking advantage of the predictions of all possible spans. Since all possible spans significantly increases the number of potential aspect and opinion candidates, it is crucial and challenging to efficiently extract the triplet elements among them. In this paper, we present a span-level bidirectional network which utilizes all possible spans as input and extracts triplets from spans bidirectionally. Specifically, we devise both the aspect decoder and opinion decoder to decode the span representations and extract triples from aspect-to-opinion and opinion-to-aspect directions. With these two decoders complementing with each other, the whole network can extract triplets from spans more comprehensively. Moreover, considering that mutual exclusion cannot be guaranteed between the spans, we design a similar span separation loss to facilitate the downstream task of distinguishing the correct span by expanding the KL divergence of similar spans during the training process; in the inference process, we adopt an inference strategy to remove conflicting triplets from the results base on their confidence scores. Experimental results show that our framework not only significantly outperforms state-of-the-art methods, but achieves better performance in predicting triplets with multi-token entities and extracting triplets in sentences contain multi-triplets.
Sentiment Analysis of Persian Language: Review of Algorithms, Approaches and Datasets
Nazarizadeh, Ali, Banirostam, Touraj, Sayyadpour, Minoo
Sentiment analysis aims to extract people's emotions and opinion from their comments on the web. It widely used in businesses to detect sentiment in social data, gauge brand reputation, and understand customers. Most of articles in this area have concentrated on the English language whereas there are limited resources for Persian language. In this review paper, recent published articles between 2018 and 2022 in sentiment analysis in Persian Language have been collected and their methods, approach and dataset will be explained and analyzed. Almost all the methods used to solve sentiment analysis are machine learning and deep learning. The purpose of this paper is to examine 40 different approach sentiment analysis in the Persian Language, analysis datasets along with the accuracy of the algorithms applied to them and also review strengths and weaknesses of each. Among all the methods, transformers such as BERT and RNN Neural Networks such as LSTM and Bi-LSTM have achieved higher accuracy in the sentiment analysis. In addition to the methods and approaches, the datasets reviewed are listed between 2018 and 2022 and information about each dataset and its details are provided.
Control Globally, Understand Locally: A Global-to-Local Hierarchical Graph Network for Emotional Support Conversation
Peng, Wei, Hu, Yue, Xing, Luxi, Xie, Yuqiang, Sun, Yajing, Li, Yunpeng
Emotional support conversation aims at reducing the emotional distress of the help-seeker, which is a new and challenging task. It requires the system to explore the cause of help-seeker's emotional distress and understand their psychological intention to provide supportive responses. However, existing methods mainly focus on the sequential contextual information, ignoring the hierarchical relationships with the global cause and local psychological intention behind conversations, thus leads to a weak ability of emotional support. In this paper, we propose a Global-to-Local Hierarchical Graph Network to capture the multi-source information (global cause, local intentions and dialog history) and model hierarchical relationships between them, which consists of a multi-source encoder, a hierarchical graph reasoner, and a global-guide decoder. Furthermore, a novel training objective is designed to monitor semantic information of the global cause. Experimental results on the emotional support conversation dataset, ESConv, confirm that the proposed GLHG has achieved the state-of-the-art performance on the automatic and human evaluations. The code will be released in here \footnote{\small{~https://github.com/pengwei-iie/GLHG}}.