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 Discourse & Dialogue


SAIDS: A Novel Approach for Sentiment Analysis Informed of Dialect and Sarcasm

arXiv.org Artificial Intelligence

Sentiment analysis becomes an essential part of every social network, as it enables decision-makers to know more about users' opinions in almost all life aspects. Despite its importance, there are multiple issues it encounters like the sentiment of the sarcastic text which is one of the main challenges of sentiment analysis. This paper tackles this challenge by introducing a novel system (SAIDS) that predicts the sentiment, sarcasm and dialect of Arabic tweets. SAIDS uses its prediction of sarcasm and dialect as known information to predict the sentiment. It uses MARBERT as a language model to generate sentence embedding, then passes it to the sarcasm and dialect models, and then the outputs of the three models are concatenated and passed to the sentiment analysis model. Multiple system design setups were experimented with and reported. SAIDS was applied to the ArSarcasm-v2 dataset where it outperforms the state-of-the-art model for the sentiment analysis task. By training all tasks together, SAIDS achieves results of 75.98 FPN, 59.09 F1-score and 71.13 F1-score for sentiment analysis, sarcasm detection, and dialect identification respectively. The system design can be used to enhance the performance of any task which is dependent on other tasks.


Sequentially Controlled Text Generation

arXiv.org Artificial Intelligence

While GPT-2 generates sentences that are remarkably human-like, longer documents can ramble and do not follow human-like writing structure. We study the problem of imposing structure on long-range text. We propose a novel controlled text generation task, sequentially controlled text generation, and identify a dataset, NewsDiscourse as a starting point for this task. We develop a sequential controlled text generation pipeline with generation and editing. We test different degrees of structural awareness and show that, in general, more structural awareness results in higher control-accuracy, grammaticality, coherency and topicality, approaching human-level writing performance.


Tracking Brand-Associated Polarity-Bearing Topics in User Reviews

arXiv.org Artificial Intelligence

Monitoring online customer reviews is important for business organisations to measure customer satisfaction and better manage their reputations. In this paper, we propose a novel dynamic Brand-Topic Model (dBTM) which is able to automatically detect and track brand-associated sentiment scores and polarity-bearing topics from product reviews organised in temporally-ordered time intervals. dBTM models the evolution of the latent brand polarity scores and the topic-word distributions over time by Gaussian state space models. It also incorporates a meta learning strategy to control the update of the topic-word distribution in each time interval in order to ensure smooth topic transitions and better brand score predictions. It has been evaluated on a dataset constructed from MakeupAlley reviews and a hotel review dataset. Experimental results show that dBTM outperforms a number of competitive baselines in brand ranking, achieving a good balance of topic coherence and uniqueness, and extracting well-separated polarity-bearing topics across time intervals.


Fine-Tuning of a Sentiment Analysis Task with Transformers-TensorFlow on Apple M1 Chip

#artificialintelligence

A simple guide to fine-tuning a Transformers DistilBert Model using Tensorflow on Apple M1 Chip for a Sentiment Analysis Task. During the execution of the model.fit() After investigation, I found this solution that works for TF2.6 and forces the GPU as the only device available to run the network Read the CSV file and apply a lambda function to convert labels from text to numbers. Label positive is 1 and label negative is 0. The dataset will be split into training, validation, and testing, according to the percentages of 70, 15, and 15. For this copy-paste tutorial, the distilbert-base-uncased has been used, so the DistilBertTokenizerFast is used to tokenize the dataset, the output is in numpy form.


Is word segmentation necessary for Vietnamese sentiment classification?

arXiv.org Artificial Intelligence

To the best of our knowledge, this paper made the first attempt to answer whether word segmentation is necessary for Vietnamese sentiment classification. To do this, we presented five pre-trained monolingual S4- based language models for Vietnamese, including one model without word segmentation, and four models using RDRsegmenter, uitnlp, pyvi, or underthesea toolkits in the pre-processing data phase. According to comprehensive experimental results on two corpora, including the VLSP2016-SA corpus of technical article reviews from the news and social media and the UIT-VSFC corpus of the educational survey, we have two suggestions. Firstly, using traditional classifiers like Naive Bayes or Support Vector Machines, word segmentation maybe not be necessary for the Vietnamese sentiment classification corpus, which comes from the social domain. Secondly, word segmentation is necessary for Vietnamese sentiment classification when word segmentation is used before using the BPE method and feeding into the deep learning model. In this way, the RDRsegmenter is the stable toolkit for word segmentation among the uitnlp, pyvi, and underthesea toolkits.


Flipkart Reviews Sentiment Analysis using Python

#artificialintelligence

Flipkart is one of the most popular Indian companies. It is an e-commerce platform that competes with popular e-commerce platforms like Amazon. One of the most popular use cases of data science is the task of sentiment analysis of product reviews sold on e-commerce platforms. So, if you want to learn how to analyze the sentiment of Flipkart reviews, this article is for you. In this article, I will walk you through the task of Flipkart reviews sentiment analysis using Python.


On the Robustness of Dialogue History Representation in Conversational Question Answering: A Comprehensive Study and a New Prompt-based Method

arXiv.org Artificial Intelligence

Most works on modeling the conversation history in Conversational Question Answering (CQA) report a single main result on a common CQA benchmark. While existing models show impressive results on CQA leaderboards, it remains unclear whether they are robust to shifts in setting (sometimes to more realistic ones), training data size (e.g. from large to small sets) and domain. In this work, we design and conduct the first large-scale robustness study of history modeling approaches for CQA. We find that high benchmark scores do not necessarily translate to strong robustness, and that various methods can perform extremely differently under different settings. Equipped with the insights from our study, we design a novel prompt-based history modeling approach, and demonstrate its strong robustness across various settings. Our approach is inspired by existing methods that highlight historic answers in the passage. However, instead of highlighting by modifying the passage token embeddings, we add textual prompts directly in the passage text. Our approach is simple, easy-to-plug into practically any model, and highly effective, thus we recommend it as a starting point for future model developers. We also hope that our study and insights will raise awareness to the importance of robustness-focused evaluation, in addition to obtaining high leaderboard scores, leading to better CQA systems.


Toward Self-learning End-to-End Task-Oriented Dialog Systems

arXiv.org Artificial Intelligence

End-to-end task bots are typically learned over a static and usually limited-size corpus. However, when deployed in dynamic, changing, and open environments to interact with users, task bots tend to fail when confronted with data that deviate from the training corpus, i.e., out-of-distribution samples. In this paper, we study the problem of automatically adapting task bots to changing environments by learning from human-bot interactions with minimum or zero human annotations. We propose SL-AGENT, a novel self-learning framework for building end-to-end task bots. SL-AGENT consists of a dialog model and a pre-trained reward model to predict the quality of an agent response. It enables task bots to automatically adapt to changing environments by learning from the unlabeled human-bot dialog logs accumulated after deployment via reinforcement learning with the incorporated reward model. Experimental results on four well-studied dialog tasks show the effectiveness of SL-AGENT to automatically adapt to changing environments, using both automatic and human evaluations. We will release code and data for further research.


Ask Question First for Enhancing Lifelong Language Learning

arXiv.org Artificial Intelligence

Lifelong language learning aims to stream learning NLP tasks while retaining knowledge of previous tasks. Previous works based on the language model and following data-free constraint approaches have explored formatting all data as "begin token (\textit{B}) + context (\textit{C}) + question (\textit{Q}) + answer (\textit{A})" for different tasks. However, they still suffer from catastrophic forgetting and are exacerbated when the previous task's pseudo data is insufficient for the following reasons: (1) The model has difficulty generating task-corresponding pseudo data, and (2) \textit{A} is prone to error when \textit{A} and \textit{C} are separated by \textit{Q} because the information of the \textit{C} is diminished before generating \textit{A}. Therefore, we propose the Ask Question First and Replay Question (AQF-RQ), including a novel data format "\textit{BQCA}" and a new training task to train pseudo questions of previous tasks. Experimental results demonstrate that AQF-RQ makes it easier for the model to generate more pseudo data that match corresponding tasks, and is more robust to both sufficient and insufficient pseudo-data when the task boundary is both clear and unclear. AQF-RQ can achieve only 0.36\% lower performance than multi-task learning.


Discovering Customer-Service Dialog System with Semi-Supervised Learning and Coarse-to-Fine Intent Detection

arXiv.org Artificial Intelligence

Task-oriented dialog(TOD) aims to assist users in achieving specific goals through multi-turn conversation. Recently, good results have been obtained based on large pre-trained models. However, the labeled-data scarcity hinders the efficient development of TOD systems at scale. In this work, we constructed a weakly supervised dataset based on a teacher/student paradigm that leverages a large collection of unlabelled dialogues. Furthermore, we built a modular dialogue system and integrated coarse-to-fine grained classification for user intent detection. Experiments show that our method can reach the dialog goal with a higher success rate and generate more coherent responses.