AI-Powered Solutions for Patient sentiment analysis system to improve the patient experience. Currently, the client is using generic Google NLP. We are based out of the USA in Austin, Dallas, Los Angeles, Miami, and New york.

This chapter presents a practical guide for conducting Sentiment Analysis using Natural Language Processing (NLP) techniques in the domain of tick-borne disease text. The aim is to demonstrate the process of how the presence of bias in the discourse surrounding chronic manifestations of the disease can be evaluated. The goal is to use a dataset of 5643 abstracts collected from scientific journals on the topic of chronic Lyme disease to demonstrate using Python, the steps for conducting sentiment analysis using pre-trained language models and the process of validating the preliminary results using both interpretable machine learning tools, as well as a novel methodology of using emerging state-of-the-art large language models like ChatGPT. This serves as a useful resource for researchers and practitioners interested in using NLP techniques for sentiment analysis in the medical domain.

Product-related reviews are based on users' experiences that are mostly shared on videos in YouTube. It is the second most popular website globally in 2021. People prefer to watch videos on recently released products prior to purchasing, in order to gather overall feedback and make worthy decisions. These videos are created by vloggers who are enthusiastic about technical materials and feedback is usually placed by experienced users of the product or its brand. Analyzing the sentiment of the user reviews gives useful insights into the product in general. This study is focused on three smartphone reviews, namely, Apple iPhone 13, Google Pixel 6, and Samsung Galaxy S21 which were released in 2021. VADER, which is a lexicon and rule-based sentiment analysis tool was used to classify each comment to its appropriate positive or negative orientation. All three smartphones show a positive sentiment from the users' perspective and iPhone 13 has the highest number of positive reviews. The resulting models have been tested using N\"aive Bayes, Decision Tree, and Support Vector Machine. Among these three classifiers, Support Vector Machine shows higher accuracies and F1-scores.

Sentiment Analysis Systems (SASs) are data-driven Artificial Intelligence (AI) systems that, given a piece of text, assign one or more numbers conveying the polarity and emotional intensity expressed in the input. Like other automatic machine learning systems, they have also been known to exhibit model uncertainty where a (small) change in the input leads to drastic swings in the output. This can be especially problematic when inputs are related to protected features like gender or race since such behavior can be perceived as a lack of fairness, i.e., bias. We introduce a novel method to assess and rate SASs where inputs are perturbed in a controlled causal setting to test if the output sentiment is sensitive to protected variables even when other components of the textual input, e.g., chosen emotion words, are fixed. We then use the result to assign labels (ratings) at fine-grained and overall levels to convey the robustness of the SAS to input changes. The ratings serve as a principled basis to compare SASs and choose among them based on behavior. It benefits all users, especially developers who reuse off-the-shelf SASs to build larger AI systems but do not have access to their code or training data to compare.

The unsupervised nature of the models makes them suitable for exploring topics in a corpus without prior knowledge. However, researchers find that these models often fail to measure specific concepts of substantive interest by inadvertently creating multiple topics with similar content and combining distinct themes into a single topic. In this paper, we empirically demonstrate that providing a small number of keywords can substantially enhance the measurement performance of topic models. An important advantage of the proposed keyword assisted topic model (keyATM) is that the specification of keywords requires researchers to label topics prior to fitting a model to the data. This contrasts with a widespread practice of post-hoc topic interpretation and adjustments that compromises the objectivity of empirical findings. In our application, we find that keyATM provides more interpretable results, has better document classification performance, and is less sensitive to the number of topics than the standard topic models. Finally, we show that keyATM can also incorporate covariates and model time trends. An open-source software package is available for implementing the proposed methodology. Verification Materials: The data and materials required to verify the computational reproducibility of the results, procedures and analyses in this article are available on the American Journal of Political Science Dataverse within the Harvard Dataverse Network, at: https://doi.org/10.7910/DVN/RKNNVL

We are all aware of the Internet's explosive expansion as a primary source of information and a platform for opinion expression. It has now become essential to gather and analyze the ever-expanding data that follows. While in the past, manual analysis of data has been possible and even served us well, the same cannot be said true for this digital era. Let us say a large chunk of data has to be manually analyzed. Can you do the math involving time and resources associated with it?

Expressing attitude or stance toward entities and concepts is an integral part of human behavior and personality. Recently, evaluative language data has become more accessible with social media's rapid growth, enabling large-scale opinion analysis. However, surprisingly little research examines the relationship between personality and evaluative language. To bridge this gap, we introduce the notion of evaluative topics, obtained by applying topic models to pre-filtered evaluative text from social media. We then link evaluative topics to individual text authors to build their evaluative profiles. We apply evaluative profiling to Reddit comments labeled with personality scores and conduct an exploratory study on the relationship between evaluative topics and Big Five personality facets, aiming for a more interpretable, facet-level analysis. Finally, we validate our approach by observing correlations consistent with prior research in personality psychology.

As social media platforms grow more and more each day, it also increases the need to analyze and understand certain aspects, such as the impact of important or spiking topics over the network[49]. Event Detection techniques are used to automatically identify important or spiking topics by analysing social media data. In this paper, we use the angle of the positive emotion generated by these topics for the users and the magnitude, both reach and time span, in order to better understand what is happening on social media platforms, mainly Twitter. Sentiment Analysis is a field in Natural Language Processing that analyzes user opinions and emotions from written language [38, 66], while Event Detection deals with analyzing information diffusion in graph networks [24]. Although there is a large volume of work done on Event Detection using social media data and on Sentiment Analysis of this type of content, in the current literature, there is a shortcoming of the approaches that combine the two domains. There are multiple communities that are involved in mining, gathering, and giving some meaning to the vast amount of content generated daily by the users of those platforms, namely the Network Analysis and Natural Language Processing communities. The two communities are using different types of approaches since they have different purposes: For the Network Analysis community, the main purpose is developing methods to deal with the spread and mitigation of harmful content using Event Detection. Event Detection is used to detect the impact and spread of topics on Social Networks using multiple types of approaches such as sliding windows, topic detection, etc.

Modality representation learning is an important problem for multimodal sentiment analysis (MSA), since the highly distinguishable representations can contribute to improving the analysis effect. Previous works of MSA have usually focused on multimodal fusion strategies, and the deep study of modal representation learning was given less attention. Recently, contrastive learning has been confirmed effective at endowing the learned representation with stronger discriminate ability. Inspired by this, we explore the improvement approaches of modality representation with contrastive learning in this study. To this end, we devise a three-stages framework with multi-view contrastive learning to refine representations for the specific objectives. At the first stage, for the improvement of unimodal representations, we employ the supervised contrastive learning to pull samples within the same class together while the other samples are pushed apart. At the second stage, a self-supervised contrastive learning is designed for the improvement of the distilled unimodal representations after cross-modal interaction. At last, we leverage again the supervised contrastive learning to enhance the fused multimodal representation. After all the contrast trainings, we next achieve the classification task based on frozen representations. We conduct experiments on three open datasets, and results show the advance of our model.

This study aimed to investigate the influence of the presence of informal language, such as emoticons and slang, on the performance of sentiment analysis models applied to social media text. A convolutional neural network (CNN) model was developed and trained on three datasets: a sarcasm dataset, a sentiment dataset, and an emoticon dataset. The model architecture was held constant for all experiments and the model was trained on 80% of the data and tested on 20%. The results revealed that the model achieved an accuracy of 96.47% on the sarcasm dataset, with the lowest accuracy for class 1. On the sentiment dataset, the model achieved an accuracy of 95.28%. The amalgamation of sarcasm and sentiment datasets improved the accuracy of the model to 95.1%, and the addition of emoticon dataset has a slight positive impact on the accuracy of the model to 95.37%. The study suggests that the presence of informal language has a restricted impact on the performance of sentiment analysis models applied to social media text. However, the inclusion of emoticon data to the model can enhance the accuracy slightly.