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 Discourse & Dialogue


A Planning-Based Explainable Collaborative Dialogue System

arXiv.org Artificial Intelligence

Eva is a multimodal conversational system that helps users to accomplish their domain goals through collaborative dialogue. The system does this by inferring users' intentions and plans to achieve those goals, detects whether obstacles are present, finds plans to overcome them or to achieve higher-level goals, and plans its actions, including speech acts,to help users accomplish those goals. In doing so, the system maintains and reasons with its own beliefs, goals and intentions, and explicitly reasons about those of its user. Belief reasoning is accomplished with a modal Horn-clause meta-interpreter. The planning and reasoning subsystems obey the principles of persistent goals and intentions, including the formation and decomposition of intentions to perform complex actions, as well as the conditions under which they can be given up. In virtue of its planning process, the system treats its speech acts just like its other actions -- physical acts affect physical states, digital acts affect digital states, and speech acts affect mental and social states. This general approach enables Eva to plan a variety of speech acts including requests, informs, questions, confirmations, recommendations, offers, acceptances, greetings, and emotive expressions. Each of these has a formally specified semantics which is used during the planning and reasoning processes. Because it can keep track of different users' mental states, it can engage in multi-party dialogues. Importantly, Eva can explain its utterances because it has created a plan standing behind each of them. Finally, Eva employs multimodal input and output, driving an avatar that can perceive and employ facial and head movements along with emotive speech acts.


The Dialog Must Go On: Improving Visual Dialog via Generative Self-Training

arXiv.org Artificial Intelligence

Visual dialog (VisDial) is a task of answering a sequence of questions grounded in an image, using the dialog history as context. Prior work has trained the dialog agents solely on VisDial data via supervised learning or leveraged pre-training on related vision-and-language datasets. This paper presents a semi-supervised learning approach for visually-grounded dialog, called Generative Self-Training (GST), to leverage unlabeled images on the Web. Specifically, GST first retrieves in-domain images through out-of-distribution detection and generates synthetic dialogs regarding the images via multimodal conditional text generation. GST then trains a dialog agent on the synthetic and the original VisDial data. As a result, GST scales the amount of training data up to an order of magnitude that of VisDial (1.2M to 12.9M QA data). For robust training of the synthetic dialogs, we also propose perplexity-based data selection and multimodal consistency regularization. Evaluation on VisDial v1.0 and v0.9 datasets shows that GST achieves new state-of-the-art results on both datasets. We further observe the robustness of GST against both visual and textual adversarial attacks. Finally, GST yields strong performance gains in the low-data regime. Code is available at https://github.com/gicheonkang/gst-visdial.


Soft Prompt Guided Joint Learning for Cross-Domain Sentiment Analysis

arXiv.org Artificial Intelligence

Aspect term extraction is a fundamental task in fine-grained sentiment analysis, which aims at detecting customer's opinion targets from reviews on product or service. The traditional supervised models can achieve promising results with annotated datasets, however, the performance dramatically decreases when they are applied to the task of cross-domain aspect term extraction. Existing cross-domain transfer learning methods either directly inject linguistic features into Language models, making it difficult to transfer linguistic knowledge to target domain, or rely on the fixed predefined prompts, which is time-consuming to construct the prompts over all potential aspect term spans. To resolve the limitations, we propose a soft prompt-based joint learning method for cross domain aspect term extraction in this paper. Specifically, by incorporating external linguistic features, the proposed method learn domain-invariant representations between source and target domains via multiple objectives, which bridges the gap between domains with varied distributions of aspect terms. Further, the proposed method interpolates a set of transferable soft prompts consisted of multiple learnable vectors that are beneficial to detect aspect terms in target domain. Extensive experiments are conducted on the benchmark datasets and the experimental results demonstrate the effectiveness of the proposed method for cross-domain aspect terms extraction.


Understanding The Robustness of Self-supervised Learning Through Topic Modeling

arXiv.org Artificial Intelligence

Self-supervised learning has significantly improved the performance of many NLP tasks. However, how can self-supervised learning discover useful representations, and why is it better than traditional approaches such as probabilistic models are still largely unknown. In this paper, we focus on the context of topic modeling and highlight a key advantage of self-supervised learning - when applied to data generated by topic models, self-supervised learning can be oblivious to the specific model, and hence is less susceptible to model misspecification. In particular, we prove that commonly used self-supervised objectives based on reconstruction or contrastive samples can both recover useful posterior information for general topic models. Empirically, we show that the same objectives can perform on par with posterior inference using the correct model, while outperforming posterior inference using misspecified models. Recently researchers have successfully trained large-scale models like BERT (Devlin et al., 2018) and GPT (Radford et al., 2018), which offers extremely powerful representations for many NLP tasks (see e.g., Liu et al. (2021); Jaiswal et al. (2021) and references therein). To train these models, often one starts with sentences in a large text corpus, mark random words as "unknown" and ask the neural network to predict the unknown words. This approach is known as self-supervised learning (SSL). Why can self-supervised approaches learn useful representations? To understand this we first need to define what are "useful representations". A recent line of work (Tosh et al., 2021a; Wei et al., 2021) studied self-supervised learning in the context of probabilistic models: assuming the data is generated by a probabilistic model (such as a topic model or Hidden Markov Model), one can define representation of observed data as the corresponding hidden variables in the model (such as topic proportions in topic models or hidden states in Hidden Markov Model). These works show that self-supervised learning approach is as good as explicitly doing inference using such models. This approach naturally leads to the next question - why can self-supervised learning perform better than traditional inferencing based on probabilistic models? In this paper we study this question in the context of topic modeling, and highlight one key advantage for self-supervised learning: robustness to model misspecification. Many different models (such as Latent Dirichlet Allocation (LDA) (Blei et al., 2003), Correlated Topic Model (CTM) (Blei & Lafferty, 2007), Pachinko Allocation Model (PAM) (Li & McCallum, 2006)) have been applied in practice. Traditional approaches would require different ways of doing inference depending on which model is used to generate the data.


Understanding Social Media Cross-Modality Discourse in Linguistic Space

arXiv.org Artificial Intelligence

The multimedia communications with texts and images are popular on social media. However, limited studies concern how images are structured with texts to form coherent meanings in human cognition. To fill in the gap, we present a novel concept of cross-modality discourse, reflecting how human readers couple image and text understandings. Text descriptions are first derived from images (named as subtitles) in the multimedia contexts. Five labels -- entity-level insertion, projection and concretization and scene-level restatement and extension -- are further employed to shape the structure of subtitles and texts and present their joint meanings. As a pilot study, we also build the very first dataset containing 16K multimedia tweets with manually annotated discourse labels. The experimental results show that the multimedia encoder based on multi-head attention with captions is able to obtain the-state-of-the-art results.


Multi-Action Dialog Policy Learning from Logged User Feedback

arXiv.org Artificial Intelligence

Multi-action dialog policy, which generates multiple atomic dialog actions per turn, has been widely applied in task-oriented dialog systems to provide expressive and efficient system responses. Existing policy models usually imitate action combinations from the labeled multi-action dialog examples. Due to data limitations, they generalize poorly toward unseen dialog flows. While reinforcement learning-based methods are proposed to incorporate the service ratings from real users and user simulators as external supervision signals, they suffer from sparse and less credible dialog-level rewards. To cope with this problem, we explore to improve multi-action dialog policy learning with explicit and implicit turn-level user feedback received for historical predictions (i.e., logged user feedback) that are cost-efficient to collect and faithful to real-world scenarios. The task is challenging since the logged user feedback provides only partial label feedback limited to the particular historical dialog actions predicted by the agent. To fully exploit such feedback information, we propose BanditMatch, which addresses the task from a feedback-enhanced semi-supervised learning perspective with a hybrid objective of semi-supervised learning and bandit learning. BanditMatch integrates pseudo-labeling methods to better explore the action space through constructing full label feedback. Extensive experiments show that our BanditMatch outperforms the state-of-the-art methods by generating more concise and informative responses. The source code and the appendix of this paper can be obtained from https://github.com/ShuoZhangXJTU/BanditMatch.


Choice Fusion as Knowledge for Zero-Shot Dialogue State Tracking

arXiv.org Artificial Intelligence

Nowadays, the requirements of deploying an increasing number of services across a variety of domains raise challenges With the demanding need for deploying dialogue systems in to DST models in production [4]. However, existing new domains with less cost, zero-shot dialogue state tracking dialogue datasets only span a few domains, making it impossible (DST), which tracks user's requirements in task-oriented dialogues to train a DST model upon all conceivable conversation without training on desired domains, draws attention flows [5]. Furthermore, dialogue systems are required to infer increasingly. Although prior works have leveraged questionanswering dialogue states with dynamic techniques and offer diverse (QA) data to reduce the need for in-domain training interfaces for different services. Despite the fact that the copy in DST, they fail to explicitly model knowledge transfer mechanism [6] or dialogue acts [7] are leveraged to efficiently and fusion for tracking dialogue states. To address this issue, track slots and values in the dialogue history, the performance we propose CoFunDST, which is trained on domain-agnostic of DST still relies on a large number of annotations of dialogue QA datasets and directly uses candidate choices of slot-values states, which is expensive and inefficient to collect data as knowledge for zero-shot dialogue-state generation, based for every new domain and service.


XQA-DST: Multi-Domain and Multi-Lingual Dialogue State Tracking

arXiv.org Artificial Intelligence

Dialogue State Tracking (DST), a crucial component of task-oriented dialogue (ToD) systems, keeps track of all important information pertaining to dialogue history: filling slots with the most probable values throughout the conversation. Existing methods generally rely on a predefined set of values and struggle to generalise to previously unseen slots in new domains. To overcome these challenges, we propose a domain-agnostic extractive question answering (QA) approach with shared weights across domains. To disentangle the complex domain information in ToDs, we train our DST with a novel domain filtering strategy by excluding out-of-domain question samples. With an independent classifier that predicts the presence of multiple domains given the context, our model tackles DST by extracting spans in active domains. Empirical results demonstrate that our model can efficiently leverage domain-agnostic QA datasets by two-stage fine-tuning while being both domain-scalable and open-vocabulary in DST. It shows strong transferability by achieving zero-shot domain-adaptation results on MultiWOZ 2.1 with an average JGA of 36.7%. It further achieves cross-lingual transfer with state-of-the-art zero-shot results, 66.2% JGA from English to German and 75.7% JGA from English to Italian on WOZ 2.0.


SynGen: A Syntactic Plug-and-play Module for Generative Aspect-based Sentiment Analysis

arXiv.org Artificial Intelligence

Aspect-based Sentiment Analysis (ABSA) is a sentiment analysis task at fine-grained level. Recently, generative frameworks have attracted increasing attention in ABSA due to their ability to unify subtasks and their continuity to upstream pre-training tasks. However, these generative models suffer from the neighboring dependency problem that induces neighboring words to get higher attention. In this paper, we propose SynGen, a plug-and-play syntactic information aware module. As a plug-in module, our SynGen can be easily applied to any generative framework backbones. The key insight of our module is to add syntactic inductive bias to attention assignment and thus direct attention to the correct target words. To the best of our knowledge, we are the first one to introduce syntactic information to generative ABSA frameworks. Our module design is based on two main principles: (1) maintaining the structural integrity of backbone PLMs and (2) disentangling the added syntactic information and original semantic information. Empirical results on four popular ABSA datasets demonstrate that SynGen enhanced model achieves a comparable performance to the state-of-the-art model with relaxed labeling specification and less training consumption.


Resources for Turkish Natural Language Processing: A critical survey

arXiv.org Artificial Intelligence

The recent (re)popularization of deep learning methods increased the importance and need for the data even further. Similarly, the other subfields of theoretical and applied linguistics have also seen a shift towards more data-driven methods. As a result, availability of large and high-quality language data is essential for both linguistic research and practical NLP applications. In this paper, we present a comprehensive and critical survey of linguistic resources for Turkish.