Multi-action dialog policy, which generates multiple atomic dialog actions per turn, has been widely applied in task-oriented dialog systems to provide expressive and efficient system responses. Existing policy models usually imitate action combinations from the labeled multi-action dialog examples. Due to data limitations, they generalize poorly toward unseen dialog flows. While reinforcement learning-based methods are proposed to incorporate the service ratings from real users and user simulators as external supervision signals, they suffer from sparse and less credible dialog-level rewards. To cope with this problem, we explore to improve multi-action dialog policy learning with explicit and implicit turn-level user feedback received for historical predictions (i.e., logged user feedback) that are cost-efficient to collect and faithful to real-world scenarios. The task is challenging since the logged user feedback provides only partial label feedback limited to the particular historical dialog actions predicted by the agent. To fully exploit such feedback information, we propose BanditMatch, which addresses the task from a feedback-enhanced semi-supervised learning perspective with a hybrid objective of semi-supervised learning and bandit learning. BanditMatch integrates pseudo-labeling methods to better explore the action space through constructing full label feedback. Extensive experiments show that our BanditMatch outperforms the state-of-the-art methods by generating more concise and informative responses. The source code and the appendix of this paper can be obtained from https://github.com/ShuoZhangXJTU/BanditMatch.

Nowadays, the requirements of deploying an increasing number of services across a variety of domains raise challenges With the demanding need for deploying dialogue systems in to DST models in production [4]. However, existing new domains with less cost, zero-shot dialogue state tracking dialogue datasets only span a few domains, making it impossible (DST), which tracks user's requirements in task-oriented dialogues to train a DST model upon all conceivable conversation without training on desired domains, draws attention flows [5]. Furthermore, dialogue systems are required to infer increasingly. Although prior works have leveraged questionanswering dialogue states with dynamic techniques and offer diverse (QA) data to reduce the need for in-domain training interfaces for different services. Despite the fact that the copy in DST, they fail to explicitly model knowledge transfer mechanism [6] or dialogue acts [7] are leveraged to efficiently and fusion for tracking dialogue states. To address this issue, track slots and values in the dialogue history, the performance we propose CoFunDST, which is trained on domain-agnostic of DST still relies on a large number of annotations of dialogue QA datasets and directly uses candidate choices of slot-values states, which is expensive and inefficient to collect data as knowledge for zero-shot dialogue-state generation, based for every new domain and service.

Dialogue State Tracking (DST), a crucial component of task-oriented dialogue (ToD) systems, keeps track of all important information pertaining to dialogue history: filling slots with the most probable values throughout the conversation. Existing methods generally rely on a predefined set of values and struggle to generalise to previously unseen slots in new domains. To overcome these challenges, we propose a domain-agnostic extractive question answering (QA) approach with shared weights across domains. To disentangle the complex domain information in ToDs, we train our DST with a novel domain filtering strategy by excluding out-of-domain question samples. With an independent classifier that predicts the presence of multiple domains given the context, our model tackles DST by extracting spans in active domains. Empirical results demonstrate that our model can efficiently leverage domain-agnostic QA datasets by two-stage fine-tuning while being both domain-scalable and open-vocabulary in DST. It shows strong transferability by achieving zero-shot domain-adaptation results on MultiWOZ 2.1 with an average JGA of 36.7%. It further achieves cross-lingual transfer with state-of-the-art zero-shot results, 66.2% JGA from English to German and 75.7% JGA from English to Italian on WOZ 2.0.

Aspect-based Sentiment Analysis (ABSA) is a sentiment analysis task at fine-grained level. Recently, generative frameworks have attracted increasing attention in ABSA due to their ability to unify subtasks and their continuity to upstream pre-training tasks. However, these generative models suffer from the neighboring dependency problem that induces neighboring words to get higher attention. In this paper, we propose SynGen, a plug-and-play syntactic information aware module. As a plug-in module, our SynGen can be easily applied to any generative framework backbones. The key insight of our module is to add syntactic inductive bias to attention assignment and thus direct attention to the correct target words. To the best of our knowledge, we are the first one to introduce syntactic information to generative ABSA frameworks. Our module design is based on two main principles: (1) maintaining the structural integrity of backbone PLMs and (2) disentangling the added syntactic information and original semantic information. Empirical results on four popular ABSA datasets demonstrate that SynGen enhanced model achieves a comparable performance to the state-of-the-art model with relaxed labeling specification and less training consumption.

The recent (re)popularization of deep learning methods increased the importance and need for the data even further. Similarly, the other subfields of theoretical and applied linguistics have also seen a shift towards more data-driven methods. As a result, availability of large and high-quality language data is essential for both linguistic research and practical NLP applications. In this paper, we present a comprehensive and critical survey of linguistic resources for Turkish.

In this paper, we introduce Dependency Dialogue Acts (DDA), a novel framework for capturing the structure of speaker-intentions in multi-party dialogues. DDA combines and adapts features from existing dialogue annotation frameworks, and emphasizes the multi-relational response structure of dialogues in addition to the dialogue acts and rhetorical relations. It represents the functional, discourse, and response structure in multi-party multi-threaded conversations. A few key features distinguish DDA from existing dialogue annotation frameworks such as SWBD-DAMSL and the ISO 24617-2 standard. First, DDA prioritizes the relational structure of the dialogue units and the dialog context, annotating both dialog acts and rhetorical relations as response relations to particular utterances. Second, DDA embraces overloading in dialogues, encouraging annotators to specify multiple response relations and dialog acts for each dialog unit. Lastly, DDA places an emphasis on adequately capturing how a speaker is using the full dialog context to plan and organize their speech. With these features, DDA is highly expressive and recall-oriented with regard to conversation dynamics between multiple speakers. In what follows, we present the DDA annotation framework and case studies annotating DDA structures in multi-party, multi-threaded conversations.

Emotion-cause pair extraction (ECPE) task aims to extract all the pairs of emotions and their causes from an unannotated emotion text. The previous works usually extract the emotion-cause pairs from two perspectives of emotion and cause. However, emotion extraction is more crucial to the ECPE task than cause extraction. Motivated by this analysis, we propose an end-to-end emotion-cause extraction approach oriented toward emotion prediction (EPO-ECPE), aiming to fully exploit the potential of emotion prediction to enhance emotion-cause pair extraction. Considering the strong dependence between emotion prediction and emotion-cause pair extraction, we propose a synchronization mechanism to share their improvement in the training process. That is, the improvement of emotion prediction can facilitate the emotion-cause pair extraction, and then the results of emotion-cause pair extraction can also be used to improve the accuracy of emotion prediction simultaneously. For the emotion-cause pair extraction, we divide it into genuine pair supervision and fake pair supervision, where the genuine pair supervision learns from the pairs with more possibility to be emotion-cause pairs. In contrast, fake pair supervision learns from other pairs. In this way, the emotion-cause pairs can be extracted directly from the genuine pair, thereby reducing the difficulty of extraction. Experimental results show that our approach outperforms the 13 compared systems and achieves new state-of-the-art performance.

The COVID-19 pandemic has introduced new opportunities for health communication, including an increase in the public use of online outlets for health-related emotions. People have turned to social media networks to share sentiments related to the impacts of the COVID-19 pandemic. In this paper we examine the role of social messaging shared by Persons in the Public Eye (i.e. athletes, politicians, news personnel) in determining overall public discourse direction. We harvested approximately 13 million tweets ranging from 1 January 2020 to 1 March 2022. The sentiment was calculated for each tweet using a fine-tuned DistilRoBERTa model, which was used to compare COVID-19 vaccine-related Twitter posts (tweets) that co-occurred with mentions of People in the Public Eye. Our findings suggest the presence of consistent patterns of emotional content co-occurring with messaging shared by Persons in the Public Eye for the first two years of the COVID-19 pandemic influenced public opinion and largely stimulated online public discourse. We demonstrate that as the pandemic progressed, public sentiment shared on social networks was shaped by risk perceptions, political ideologies and health-protective behaviours shared by Persons in the Public Eye, often in a negative light.

Knowledge-driven dialog system has recently made remarkable breakthroughs. Compared with general dialog systems, superior knowledge-driven dialog systems can generate more informative and knowledgeable responses with pre-provided knowledge. However, in practical applications, the dialog system cannot be provided with corresponding knowledge in advance because it cannot know in advance the development of the conversation. Therefore, in order to make the knowledge dialogue system more practical, it is vital to find a way to retrieve relevant knowledge based on the dialogue history. To solve this problem, we design a knowledge-driven dialog system named DRKQG (Dynamically Retrieving Knowledge via Query Generation for informative dialog response). Specifically, the system can be divided into two modules: the query generation module and the dialog generation module. First, a time-aware mechanism is utilized to capture context information, and a query can be generated for retrieving knowledge through search engine. Then, we integrate the copy mechanism and transformers, which allows the response generation module to produce responses derived from the context and retrieved knowledge. Experimental results at LIC2022, Language and Intelligence Technology Competition, show that our module outperforms the baseline model by a large margin on automatic evaluation metrics, while human evaluation by the Baidu Linguistics team shows that our system achieves impressive results in Factually Correct and Knowledgeable.

Empathetic dialogue is a human-like behavior that requires the perception of both affective factors (e.g., emotion status) and cognitive factors (e.g., cause of the emotion). Besides concerning emotion status in early work, the latest approaches study emotion causes in empathetic dialogue. These approaches focus on understanding and duplicating emotion causes in the context to show empathy for the speaker. However, instead of only repeating the contextual causes, the real empathic response often demonstrate a logical and emotion-centered transition from the causes in the context to those in the responses. In this work, we propose an emotion cause transition graph to explicitly model the natural transition of emotion causes between two adjacent turns in empathetic dialogue. With this graph, the concept words of the emotion causes in the next turn can be predicted and used by a specifically designed concept-aware decoder to generate the empathic response. Automatic and human experimental results on the benchmark dataset demonstrate that our method produces more empathetic, coherent, informative, and specific responses than existing models.