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 Discourse & Dialogue


On the Robustness of Aspect-based Sentiment Analysis: Rethinking Model, Data, and Training

arXiv.org Artificial Intelligence

Aspect-based sentiment analysis (ABSA) aims at automatically inferring the specific sentiment polarities toward certain aspects of products or services behind the social media texts or reviews, which has been a fundamental application to the real-world society. Since the early 2010s, ABSA has achieved extraordinarily high accuracy with various deep neural models. However, existing ABSA models with strong in-house performances may fail to generalize to some challenging cases where the contexts are variable, i.e., low robustness to real-world environments. In this study, we propose to enhance the ABSA robustness by systematically rethinking the bottlenecks from all possible angles, including model, data, and training. First, we strengthen the current best-robust syntax-aware models by further incorporating the rich external syntactic dependencies and the labels with aspect simultaneously with a universal-syntax graph convolutional network. In the corpus perspective, we propose to automatically induce high-quality synthetic training data with various types, allowing models to learn sufficient inductive bias for better robustness. Last, we based on the rich pseudo data perform adversarial training to enhance the resistance to the context perturbation and meanwhile employ contrastive learning to reinforce the representations of instances with contrastive sentiments. Extensive robustness evaluations are conducted. The results demonstrate that our enhanced syntax-aware model achieves better robustness performances than all the state-of-the-art baselines. By additionally incorporating our synthetic corpus, the robust testing results are pushed with around 10% accuracy, which are then further improved by installing the advanced training strategies. In-depth analyses are presented for revealing the factors influencing the ABSA robustness.


Emotion fusion for mental illness detection from social media: A survey

arXiv.org Artificial Intelligence

Mental illnesses are one of the most prevalent public health problems worldwide, which negatively influence people's lives and society's health. With the increasing popularity of social media, there has been a growing research interest in the early detection of mental illness by analysing user-generated posts on social media. According to the correlation between emotions and mental illness, leveraging and fusing emotion information has developed into a valuable research topic. In this article, we provide a comprehensive survey of approaches to mental illness detection in social media that incorporate emotion fusion. We begin by reviewing different fusion strategies, along with their advantages and disadvantages. Subsequently, we discuss the major challenges faced by researchers working in this area, including issues surrounding the availability and quality of datasets, the performance of algorithms and interpretability. We additionally suggest some potential directions for future research.


Topic Modelling of Swedish Newspaper Articles about Coronavirus: a Case Study using Latent Dirichlet Allocation Method

arXiv.org Artificial Intelligence

Topic Modelling (TM) is from the research branches of natural language understanding (NLU) and natural language processing (NLP) that is to facilitate insightful analysis from large documents and datasets, such as a summarisation of main topics and the topic changes. This kind of discovery is getting more popular in real-life applications due to its impact on big data analytics. In this study, from the social-media and healthcare domain, we apply popular Latent Dirichlet Allocation (LDA) methods to model the topic changes in Swedish newspaper articles about Coronavirus. We describe the corpus we created including 6515 articles, methods applied, and statistics on topic changes over approximately 1 year and two months period of time from 17th January 2020 to 13th March 2021. We hope this work can be an asset for grounding applications of topic modelling and can be inspiring for similar case studies in an era with pandemics, to support socio-economic impact research as well as clinical and healthcare analytics. Our data and source code are openly available at https://github. com/poethan/Swed_Covid_TM Keywords: Latent Dirichlet Allocation (LDA); Topic Modelling; Coronavirus; Pandemics; Natural Language Understanding; BERT-topic


Survey on aspect detection for aspect-based sentiment analysis - Artificial Intelligence Review

#artificialintelligence

Sentiment analysis is an important tool to automatically understand the user-generated content on the Web. The most fine-grained sentiment analysis is concerned with the extraction and sentiment classification of aspects and has been extensively studied in recent years. In this work, we provide an overview of the first step in aspect-based sentiment analysis that assumes the extraction of opinion targets or aspects. We define a taxonomy for the extraction of aspects and present the most relevant works accordingly, with a focus on the most recent state-of-the-art methods. The three main classes we use to classify the methods designed for the detection of aspects are pattern-based, machine learning, and deep learning methods.


Task-oriented Document-Grounded Dialog Systems by HLTPR@RWTH for DSTC9 and DSTC10

arXiv.org Artificial Intelligence

This paper summarizes our contributions to the document-grounded dialog tasks at the 9th and 10th Dialog System Technology Challenges (DSTC9 and DSTC10). In both iterations the task consists of three subtasks: first detect whether the current turn is knowledge seeking, second select a relevant knowledge document, and third generate a response grounded on the selected document. For DSTC9 we proposed different approaches to make the selection task more efficient. The best method, Hierarchical Selection, actually improves the results compared to the original baseline and gives a speedup of 24x. In the DSTC10 iteration of the task, the challenge was to adapt systems trained on written dialogs to perform well on noisy automatic speech recognition transcripts. Therefore, we proposed data augmentation techniques to increase the robustness of the models as well as methods to adapt the style of generated responses to fit well into the proceeding dialog. Additionally, we proposed a noisy channel model that allows for increasing the factuality of the generated responses. In addition to summarizing our previous contributions, in this work, we also report on a few small improvements and reconsider the automatic evaluation metrics for the generation task which have shown a low correlation to human judgments.


Masakhane-Afrisenti at SemEval-2023 Task 12: Sentiment Analysis using Afro-centric Language Models and Adapters for Low-resource African Languages

arXiv.org Artificial Intelligence

AfriSenti-SemEval Shared Task 12 of SemEval-2023. The task aims to perform monolingual sentiment classification (sub-task A) for 12 African languages, multilingual sentiment classification (sub-task B), and zero-shot sentiment classification (task C). For sub-task A, we conducted experiments using classical machine learning classifiers, Afro-centric language models, and language-specific models. For task B, we fine-tuned multilingual pre-trained language models that support many of the languages in the task. For task C, we used we make use of a parameter-efficient Adapter approach that leverages monolingual texts in the target language for effective zero-shot transfer. Our findings suggest that using pre-trained Afro-centric language models improves performance for low-resource African languages. We also ran experiments using adapters for zero-shot tasks, and the results suggest that we can obtain promising results by using adapters with a limited amount of resources.


Innovations in Neural Data-to-text Generation: A Survey

arXiv.org Artificial Intelligence

The neural boom that has sparked natural language processing (NLP) research through the last decade has similarly led to significant innovations in data-to-text generation (DTG). This survey offers a consolidated view into the neural DTG paradigm with a structured examination of the approaches, benchmark datasets, and evaluation protocols. This survey draws boundaries separating DTG from the rest of the natural language generation (NLG) landscape, encompassing an up-to-date synthesis of the literature, and highlighting the stages of technological adoption from within and outside the greater NLG umbrella. With this holistic view, we highlight promising avenues for DTG research that not only focus on the design of linguistically capable systems but also systems that exhibit fairness and accountability.


A Survey of Resources and Methods for Natural Language Processing of Serbian Language

arXiv.org Artificial Intelligence

The Serbian language is a Slavic language spoken by over 12 million speakers and well understood by over 15 million people. In the area of natural language processing, it can be considered a low-resourced language. Also, Serbian is considered a high-inflectional language. The combination of many word inflections and low availability of language resources makes natural language processing of Serbian challenging. Nevertheless, over the past three decades, there have been a number of initiatives to develop resources and methods for natural language processing of Serbian, ranging from developing a corpus of free text from books and the internet, annotated corpora for classification and named entity recognition tasks to various methods and models performing these tasks. In this paper, we review the initiatives, resources, methods, and their availability.


User Adaptive Language Learning Chatbots with a Curriculum

arXiv.org Artificial Intelligence

Along with the development of systems for natural language understanding and generation, dialog systems have been widely adopted for language learning and practicing. Many current educational dialog systems perform chitchat, where the generated content and vocabulary are not constrained. However, for learners in a school setting, practice through dialog is more effective if it aligns with students' curriculum and focuses on textbook vocabulary. Therefore, we adapt lexically constrained decoding to a dialog system, which urges the dialog system to include curriculum-aligned words and phrases in its generated utterances. We adopt a generative dialog system, BlenderBot3, as our backbone model and evaluate our curriculum-based dialog system with middle school students learning English as their second language. The constrained words and phrases are derived from their textbooks, suggested by their English teachers. The evaluation result demonstrates that the dialog system with curriculum infusion improves students' understanding of target words and increases their interest in practicing English.


Generative Knowledge Selection for Knowledge-Grounded Dialogues

arXiv.org Artificial Intelligence

Knowledge selection is the key in knowledge-grounded dialogues (KGD), which aims to select an appropriate knowledge snippet to be used in the utterance based on dialogue history. Previous studies mainly employ the classification approach to classify each candidate snippet as "relevant" or "irrelevant" independently. However, such approaches neglect the interactions between snippets, leading to difficulties in inferring the meaning of snippets. Moreover, they lack modeling of the discourse structure of dialogue-knowledge interactions. We propose a simple yet effective generative approach for knowledge selection, called GenKS. GenKS learns to select snippets by generating their identifiers with a sequence-to-sequence model. GenKS therefore captures intra-knowledge interaction inherently through attention mechanisms. Meanwhile, we devise a hyperlink mechanism to model the dialogue-knowledge interactions explicitly. We conduct experiments on three benchmark datasets, and verify GenKS achieves the best results on both knowledge selection and response generation.